# Profoundd archive — Epstein Files
# Bates number: EFTA00487423
# Title:        From: Lesley Groff a
# Dataset:      9
# Pages:        9
# Images:       9 detected
# Tags:         epstein, doj, dataset-9, image-described
# Source PDF:   https://profoundd.com/epstein-docs/EFTA00487423/download
# Doc viewer:   https://profoundd.com/epstein-docs/EFTA00487423
#
# Text below is what Profoundd has extracted from the source PDF.
# 'ocr-enriched' tag means OCR was applied to scan-only pages.
# Image descriptions are AI-generated factual captions (llava:13b).
#----------------------------------------------------------------------

=== SUMMARY ===
From: Lesley Groff a To: Rich Kahn <a>, Bella Klein a> Subject: Fwd: We're processing your order W546967716 Date: Wed, 12 Dec 2018 13:46:04 +0000 This watch is for Emma Rod Larsen. I am sending direct to her from Apple UK. This means we now have an extra watch and band here in NY. I had placed the order for Emma's watch in the US because Terje never got back to me on where to send the watch. I am hoping we can have Merwin just return it? The watch and band have been received at 71st. Begin forwa


=== EXTRACTED TEXT ===
From: Lesley Groff a 
To: Rich Kahn <a>, Bella Klein a> 
Subject: Fwd: We're processing your order W546967716 
Date: Wed, 12 Dec 2018 13:46:04 +0000 
This watch is for Emma Rod Larsen. I am sending direct to her from Apple UK. This means we now have an extra watch and band here in NY. I 
had placed the order for Emma's watch in the US because Terje never got back to me on where to send the watch. I am hoping we can have Merwin 
just return it? The watch and band have been received at 71st. 
Begin forwarded message: 
From: lesley taylor 
Subject: Fw: We're processing your order W546967716 
Date: December 12 2018 at 8:39:56 AM EST 
To: lesley gmail 
From: Apple Store <a 
Sent: Wednesday, December 12, 20188:38 AM 
To: 
Subject: We're processing your order W546967716 
Thank you for your order. 
We'll let you know when your items are on their way. 
Order Number: W646967716 
Ordered on: 12112/2018 
Items to be Shipment 
Dispatched Dispatches: In stock 
Delivery: Fri 14 Dec by Postal Delivery 
40mm Midnight Blue Sport Band - S/M & 
M/L 
£49.00 
Qty 1 £49.00 
Shipment 2 
Dispatches: 5 business days 
Delivery: 28 Dec by Standard Delivery 
EFTA00487423
Apple Watch Series 4 GPS + Cellular, 
40mm Space Grey Aluminium Case with 
Black Sport Band 
£499.00 
Qty 1 £499.00 
Shipping Address: 
Emma Rod Larsen 
 95 
United Kingdom 
Billing and Bill To: 
Payment Jeffrey Epstein 
 25 
 25 
Billing Address: 
9 East 71st Street 
New York 
NY 10021 
United States 
Questions Bag Subtotal 
Free Delivery 
Order Total £548.00 
£0.00 
£548.00 
Your invoice will be sent via email 2-3 business days after receipt of 
your order. 
When will I get my items? 
There is a 'Delivers' estimate above each item. This tells 
you when your items are expected to arrive. Once your 
items have dispatched, you will receive a Dispatch 
Notification email with a delivery reference number. You 
can also visit online Order Status to view the most up-to-
date status of your order. 
EFTA00487424
If you ordered multiple items and have chosen to receive 
separate shipments, you'll receive a separate email as 
each item ships. 
How do I view or change my order? 
You can visit online Order Status 24 hours a day, 7 days a 
week to make changes and view the most up-to-date 
status of your order. 
You can also call Apple Store Customer Service on 0800 
048 0408 (freephone), Monday—Friday 8:00 a.m.-9:00 
p.m.. Saturday—Sunday 9:00 a.m.-6:00 p.m. Please have 
your Order Number available. 
Shop Online Find a Store 0800 048 0408 Gel the Apple Stale App 
Apple Distribution International. Hdlyhill Industrial Estate. Hollytall. Cork. Republic of Ireland. 
Copyright Et 2018 Apple Inc All rights reserved. 
Terms of Use I Privacy Policy I Sales and Refunds 
Apple One (1) Year Limited Warranty - (UK and Ireland) 
For Apple Branded Products Only 
CONSUMER_LAW 
The Apple One•Year Limited Warranty is a voluntary manufacturer's warranty. It provides rights separate to rights 
provided by consumer law, including but not limited to those relating to non-conforming goods. 
As such, the Apple One•Year Limited warranty benefits are in addition to. and not instead of, rights provided by 
consumer law. 
If a product is defective CCasUltlet, may. n addticn to any other rights which they nay hart under consumer law in the UK and 
Ireland. avail themselves of the rights contained in: 
for products purchased in Ireland. the Sate of Goods Act. 1893 (in particular Sections 12. 13. 14 and 15). the Sale of Goods and 
Supply of Services Act. 1980 and the Etropean Communities (Certain Aspects of the San of Consumer Goods and Atvevrnted 
Guarantees) Regulations 2003 (St No. 1112003); 
for products purchased in the UK: the Sale of Goods Act 1979. 
Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their 
consumer law rights. 
Important: The Apple One•Year Limited Warranty terms and conditions shall not apply to consumer law claims. 
EFTA00487425
For Anther .nfiarmation about consumer Law. please Vail the Apple website (wow.apple.comilegalVearranly/stalutoryrights.html) or 
contact trout local consumer organisation. 
WHAT IS COVERED BY THIS WARRANTY? 
Apple Distribution International of Hollynill Industrial Estate Hollyhil. Cork. Republic of Ireland (ot its successor in title) (*Apple') 
warrards the Apple-branded hardware product and accessories contained in the original paricagarg (*Apple Product) against 
defects in materials and wcduranshp when used in accordance withApe/es user manuals. technicar specifications and other 
Apple Product published gutdelnes for a period of One (I) YEARS from the date of original retail purchase by the end-user 
purchase,- (-Warranty Period'). You will be able to receive the remedies available under the One-Year Limited Warranty for you- 
Apple product via local Apple service facilities in most pans of the world (please refer to section 'How to obtain warranty 
services  In the event of any defect in materials and workmanship, you will be able to drect your claims to Apple even 
situations where you purchased the Apple Product from a third party. 
Please note: All claims made under the Apple One-Year Limited Warranty  will be  governed  by the terms set out in this 
warranty document. 
In addition, Apple wit provide you with access to telephone technical support for a period of ninety (90) days from deirtery of the 
Apple products. 
WHAT IS NOT COVERED BY THIS WARRANTY? 
This warranty does not apply to any nonapple branded hardware products or any software, even if packaged or sold with Apple 
hardware. 
Non-Apple trended products may have the benefit of a manufacturer's warranty, which provides benefits in addition to consumer 
law rights - please check your product box and literature for details. 
Pease refer to the licensing agreement accompanying the software for details of your rights with respect to the use of software. 
You may obtain service p the European Economic Area (EEA) countries and Switzerland without paying any shipping and 
handing fees. Outside this region, service options may be limited. If a given service option is not available for the Apple Product 
in such country. Apple or its agent shall notify you about any additional shgping and handling charges which may apply before 
rendering service. Shipping and handing charges MI not apply p countries where Apple does maintain an Apple Relal Stare or 
Apple authorised Service Provider ('RASP') (a 1st of current service locations is provided at locale.apple.cOrntAfen). 
When contacting Apple via telephone, call charges may apply depending on your location. Please contact your network operator 
for deters. 
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to 
diminish over time, unless failure has occurred due to a defect in materials or workmanship: (b) to cosmetic damage. 
including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in 
materials or workmanship: (c) to damage caused by use with a third party component or product that does not meet the 
Apple Product's specifications (Apple Product specifications are available at www.apple.com under the technical 
specifications for each product and also available in stores): Id) to damage caused by accident_ abuse. misuse, fire, 
earthquake or other external cause: (e) to damage caused by operating the Apple Product outside the user manual, the 
technical specifications or other Apple Product published guidelines: (f) to damage caused by service (including 
upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorised Service 
Provider ("AASP--): Ig) to an Apple Product that has been modified to alter functionality or capability without the written 
permission of Apple: (h) to defects caused by normal wear and tear or otherwise due to the normal ageing of the Apple 
Product: if any serial number has been removed or defaced from the Apple Product: or W if Apple receives 
information from relevant public authorities that the product has been stolen or if you are unable to 
deactivate passcode'enabled or other security measures designed to prevent unauthorised access to the Apple 
Product, and you cannot prove in any way that you are the authorised user of the product (e.g. by presenting proof of 
purchase). 
IMPORTANT RESTRICTION. 
Apple may restrict warranty service for Apple Watch and Apple TV to countries where Apple or its Authorised Retailers 
sell the device. 
With regard to iPad devices with cellular coverage and iPhone devices, the warranty provides service coverage the 
European Economic Area (EEA) countries and Switzerland. Outside this region. service options may be limited due to 
technical issues outside of Apple control - for information relating to iPad devices with cellular coverage and iPhone 
devices please see vnyw.apple.comilphone/LTE) and www.apple.comfipad/LTE/. 
With regard to Pad deuces. the warranty does not Provide senime COVCC.19t n China due to differences in Wifi connection 
outside of Apple control.
YOUR RESPONSIBILITIES 
IF YOUR APPLE PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS, DATA AND OTHER INFORMATION. YOU 
SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON YOUR APPLE PRODUCT'S 
STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL 
FAILURES. 
Before submitting your Apple Product for warranty service you should make separate bateaux copy of the contents of its storage 
media, remove all personal information and disable al security passwords. The contents of  your.A.MileitholuthAlailfgEatfil 
gthilar.993399  reolaced and for reformatted in the (mime of *noire 
Following warranty service, your Apple Product or a replacement product will be returned to you as your Apple Product was 
configured when originally sold. subject to applicable updates. Apple may install system software updates as part of warranty 
service that will prevent the Apple Product from reverting Wan earlier version of the system software. Third party applications 
instated on the Apple Product may not be compatible ce work with the Apple Product as a result of Ile system software update. 
You will be responsible for reinstalling all other software programs, data and information. Recovery and reestallatim of other 
software programs, data and information are not covered under this warranty. 
You may seek service in a country that is not the country of purchase, in such a case you will comply with al applicable import 
and expect laws and regulations and be responsible for al custom duties. VAT and other associated taxes and charges. 
EFTA00487426
Important: Do not open the Apple Product unless the User Manual describes how it is designed for opening. Opening 
the Apple Product may cause damage that is not covered by this warranty. 
WHAT WILL APPLE DO IN THE EVENT OF A WARRANTY CLAIM? 
If during the :Axially period you submit a claim during the warranty period this warranty. Apple will. at its option. 
(I) repair the Apple Product using new or previously used pads that are egoivalent to new in performance and reliability. or 
(ii) replace the Apple Product with the same model (or with your consent a product that has sinter functionality) formed from 
new ander previously used parts that are equivalent to new in performance and refablity. or
(iii) refund your purchase prim in exchange for the return of your Apple Product. 
When a product or pal is replaced or a refund provided. any replacement item becomes your property and the replaced or 
refunded item becomes Apple's property. 
A replacement part or product or a repaired Apple Product assumes the remaining warranty of the original Apple Product or
newly (90) days from the date of replacement a repair. whichever provides longer coverage for you. 
For service requested in a country other than the country of porthase the the Apple Po:duckApple may repair or replace 
products and pails with comparable products and parts that comply with local standards. 
eiCiW TO ORTAIN WARRANTY SFRVICF 
Please access and review the following online help resources before seeking warranty service. 
International Support Information 
Apple authorised Service Providers. 
Apple authorised Reset/en and 
Apple Real Store 
Apple Support and Service 
Apple Complimentary Support 
If you do not have Internet access or the Apple Prod,., sst II rind un,y uf L.,N. 
please contact an Apple representative or. d applicable. an Apple owned retail store (-Apple Retail) or an AASP. and they will 
het determine whether your Apple Product requires service and, if it does. will inform you in which of the warranty service 
options set out bell:nuApple MI provide it. 
Before receiving warranty service. Apple or its agents may require that you furnish proof of purchase details. respond to 
quesbons designed to assist with dagnosing potential issues and follow Apple's procedures for obtaining warranty service. such 
as following instructions for packeg and shipping Apple Products when receiving Mai-in service as deserted below. 
You will not need to prove that the nonconformity complained of existed at the date of delivery to obtain service and support 
under the Apple One-Year Leited Warranty, unless this would be incompatible with the nature of the non-conformity. 
WARRANTY SFRVW,F OPTION' 
Aeple wil provide warranty service through one of the following options. 
(i)Canyan service. Apple may request that you return your Apple Product to an Apple Reis( or AASP location offering carry-in 
service. Your Apple Product may be sent to an Apple Repair Service PARS') location fo be serviced. Once you are not0ed that 
service is complete. you wil retrieve the Apple Product from the Apple Reis( or AASP location without delay unless Apple notifies 
you that the Apple Product wit be sent directly to your location from the ARS location. 
(ii) Main service. If Apple elects to provide service through its mat-in servke.Apple veil send you prepaid waybill and if 
applicable. packaging material and instructions on how fo properly pack and address your Apple product. so that you may ship 
your Apple Product to an ARS or AASP location. Instructions may be sent to you via email or in hard copy with the packaging 
material. Once service is complete. the ARS or AMP location will return the Apple Product lo you. Apple will pay fa shipping to 
and from your location if all instructions regarding the method of packaging and sapping the Apple Product are followed. 
(Ili) Do-It-yourself rDIY") service. Under DIY service Apple will provide you with a replacement product or easily replaceable 
parts or accessories of a product. such as a mouse or keyboard. which can be replaced without using any tools. Bath; Apple is 
not responsible for any labour costs you incur relating to O1Y service. Should you reqoire further assistance with the replacement. 
contact Apple on the telephone number listed below. or visit an Apple Retail or AASP location If Apple elects to provide service 
through DIY service. the following process wit cepa: 
(a) Service where Apple requires return of the replaced product. part or accessory: Apple may require a credit card 
authorisation as security For the retail price of the replacement product. part or accessory and applicable shipping costs. 
Apple wtl ship a replacement product pan or accessory to you with instructions for replacement. if applicable. and any 
requirements for the return of the replaced product or part. II you follow the instructices.Apple will cancel the credit card 
authorisation. so you will not be charged for the product or part and shipping to and from your location. If you tail to return 
the replaced product_ pad or accessory as instructed or return a replaced product part or accessory that is ineligible for 
service.Apple will charge your credit card for the authorised amount. Kew are wade to provide credit card authorisation. 
the service may not be available to you and Apple wit offer alter ate° arrangements for service. 
(b) Service whereApple does not require Man of the replaced product. part or accessory/ Apple will ship you free of 
charge a replacement product part or accessory accompanied by instructions on installation. if applicable. and any 
requirements for the disposal of the replaced product. pad or accessory. 
I IMITATION OF LIASILO( 
A) Entire agreement: 
Other than the consumer law rights to which you are entitled as set out at the beginning of Iles document. all warranties. 
conditions and other terms not set out in this warranty document ate excluded Iran the Apple One-Year Limbed Warranty. As a 
result. Apple does not make any other promises. conditions or warranties about the service other than sel oul in this warranty 
document. 
EFTA00487427
Some countries do not allow hmitabons on how long such warranties, conditions throe implied terms may last. so the limitation 
descnbed above may not apply to you. 
B) Disclaimer in relation to data: 
Apple does not warrant. represent or undertake that it will be able to repair or replace any Apple Product under this warranty 
without risk to and for loss of information and !or data stored on the Apple Product. 
C) limitation of liabeity: 
Apple is not responsible for damage which is not Apples fault or any loss of data. If you are an entrepreneur. Apple is also not 
responsible for loss of benefits Of profits. These exclusions shall not apply to (i) death or personal injury. (ii) fraud or gross 
negligence: or (ii) fraudulent misrepresentation: or (iv) any other lia0ility that can not be kneed or excluded as a matter of law. 
a. any losses that were not caused by our breach of this warranty document. 
b. any loss or damage that was not. al the time of your purchase of the product. a reasonably foreseeable 
consequence of Apple breathing this warranty document. or 
c. losses relating to any business of yours. loss of profits_ loss of data or loss of opportunity. 
The provisions of this warranty document shall not apply to (i) death or personal 'Norio (ii) fraud. (in fraudulent 
misrepresentation. or (iv) any other liability that cannot be limited or excluded as a matter of law. 
PRIVACY 
Apple wit maintain and use customer information in accordance with the Atha Customer Privacy Policy available 
alwww.apple.convlegalfwarnmtparivacy. 
GENERAL 
No Apple reseter. agent or employee is authorised to make any modification, extension or addition to this warranty. 
If any term is held to be illegal or unenforceable by force of law. it will be excluded from the warranty and the legality or 
enforceability of the remainng terms shall not be affected. 
Where the product was purchased in Ireland. this warranty is governed by and construed under the laws of Ireland and each 
party hereby submits to the non-exclusive jwisdiction of the Irish courts. Where the product was purchased in the UK. this 
warranty is governed by and construed under the laws of England and each party hereby submits to the non-exclusive 
jurisdiction of the English corns, unless you live in Scotland in which case the laws of Scotland wit appy 
O2018 Apple Inc. At rights reserved. Apple and the Apple logo are trademarks of Apple Inc.. registered in the US and other 
countries. 
100615-UK-Ireland-Universal -Warranty -v1.1 
Apple One (1) Year Limited Warranty - (UK and Ireland) 
For Apple Branded Products Only 
CONSUMER LAW 
The Apple One•Year Limited Warranty is a voluntary manufacturer's warranty. It provides rights separate to rights 
provided by consumer law, including but not limited to those relating to non-conforming goods. 
As such, the Apple One•Year Limited warranty benefits are in addition to. and not instead of. rights provided by 
consumer law. 
If a product is defective consumers may, n add bon to any other rights which they may ham under consumer law in the UK and 
Ireland. avail themselves of the rights contained in: 
for products purchased in Ireland the See of Goods Ad_ 1893 (in particular Sections 12. 13. to and 15). the Sale of Goods and 
Supply of Services Act. 1980 and the European Communities (Ceder, Aspects of the Sale of Consumer Goods and Anninted 
Guarantees) Regulations 2003 (S.I No. 11/2003): 
for products purchased in the UK the Safe of Goods Act 1979. 
Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their 
consumer law rights. 
Important: The Apple One•Year Limited Warranty terms and conditions shall not apply to consumer law claims. 
For further information about consumer law, please veil the Apple website 
pelps:Wwww.apple.convlegaVwarnintylstatutorydghtstemb or contact your local consumer organisation. 
WHAT IS COVERED BY THIS WARRANTY? 
Apple Distribution International of Ithajtall Industrial Estate Hotlyhit, Cork. Republic of Ireland (or its successor in lige) ("Apple") 
warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging ("Apple 
Product") against defects in materials and workmanship when used in accordance with Apple's user manuals. technical 
specifications and other Apple Product published guidelnes for a period of ONE (I) YEAR from the date of original retail 
purchase by the end-user purchaser ("Warranty Periot). You will be able to receive the remedies available under the One Year 
Lthted Warranty for your Apple product via local Apple service readies in most parts of the world (please refer to section 'Hew 
to obtain warranty services'). In the event of any defect in materials and workmanship. you will be able to diet your caims to 
Apple even in situations where you purchased the Apple Product from a third party. 
Please note: MI claims made under the Apple One-Year Limited Warranty will be governed by the terms set out in this 
warranty document. 
In addition. Apple wit provide yeti with sante, to telephone :ethnical support for a period of ninety (90) days from delivery of the 
Apple products. 
WHAT IS NOT COVERED BY THIS WARRANTY? 
This warranty does not apply to any ron.Apple branded hardware products or any software, even if packaged or sold with Apple 
hardware. 
EFTA00487428
Non-Apple branded products may have the benefit of a manufacbeerft warranty. which provides benefits in addition to consumer 
law rights - please check your product box and literature for deists. 
Please refer to the licensing agreement accompanying the software for details of your rights with respect to the use of software. 
You may obtain service o the European Economic Area (EEA) countries and Switzerland without paying any skipping and 
handing fees. Outside this region. service options may be limited. If a given service option is not available for the Apple Product 
in such country. Apple or its agent shall notify you about any additional sl•ippift; and handling charges which may apply before 
rendering service. Shipping and handing charges will not apply o countries whereApple does mantain an Apple Retail Store or 
Apple authorised Service Provider rAASP') (a 1st of current service locations is provided at locate.apple.comidkren) 
When contacting Apple via telephone. call charges may apply depending on your location. Please contact your network operator 
for details, 
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to 
diminish over time. unless failure has occurred due to a defect in materials or workmanship: (0) to cosmetic damage. 
including Out not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in 
materials or workmanship: (c) to damage caused by use with a third party component or product that does not meet the 
Apple Products specifications (Apple Product specifications are available at ftlifeldelatZMIRRMLICIM under the technical 
specifications for each product and also available in stores): (dl to damage caused by accident abuse, misuse, fire, 
liquid contact. earthquake or other external cause: (e) to damage caused by operating the Apple Product outside the 
user manual, the technical specifications or other Apple Product published guidelines: (f) to damage caused by service 
(including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorised 
Service Provider ("AASP"): (g) to an Apple Product that has been modified to alter functionality or capability without the 
written permission of Apple: (h) to defects caused by normal wear and tear or otherwise due to the normal ageing of the 
Apple Product: (i) if any serial number has been removed or defaced from the Apple Product: or (j) if Apple receives 
information from relevant public authorities that the product has been stolen or if you are unable to deactivate 
passcodeenabled or other security measures designed to prevent unauthorised access to the Apple Product and you 
cannot prove in any way that you are the authorised user of the product (e.g. by presenting proof of purchase). 
IMPORTANT RESTRICTIONS 
Apple may restrict warranty service for Apple TV to countries whereApple or as Authorised Resellers sell the device. 
With regard to iPad devices with cellular coverage and Phone devices. the warranty provides service coverage the European 
Economic Area (EEA) countries and Switzerland. Outside this region. service options may be kneed due to technical issues 
outside of Apple control - for information relatitg to Pad devices with cellular coverage and Phone devices please 
seetwewapple.comephorieLTE/ and vnwcapple.com/ipadrLTD. 
With regard lo iPad devices, the warranty does not provide service coverage in China due to differences in Wifi connection 
outside of Apple control.
YOUR RESPONSIBILITIES 
IF YOUR APPLE PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS. DATA AND OTHER INFORMATION. YOU 
SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON YOUR APPLE PRODUCT'S 
STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL 
FAILURES. 
Before submitting your Apple Product for warranty service you should make separate backup copy of the contents of its storage 
media, remove all personal information and disable al security passwords. The contents of your Apple Products storage media 
may be erased, replaced and for reformatted in the course of service. 
Following warranty service, your Apple Product or a replacement product will be returned to you as your Apple Product was 
configured when originally sold, subject to applicable updates. Apple may install system software updates as part of warranty 
service that will prevent the Apple Product from reverting to an earlier version of the system software. Third party applications 
instated on the Apple Product may not be compatible ce work with the Apple Product as a result of the system software update. 
You will be responsible for reinstelino all other software programs. data and information. Recovery and reintallalice of other 
software programs. data and information are not covered under this warranty 
You may seek service in a country that ,s not the country of purchase. in such a case you will comply with al applicable import 
and export laws ar4 regulations and be resets:2:We for at custom du:..s. VAT and other associated taxes and charges. 
Important: Do not attempt to open the Apple Product unless the User Manual describes how it is designed for opening 
or remove any protective caps attached to the Apple Product. Opening the Apple Product or removing protective caps 
may cause damage that is not covered by this Warranty. Only Apple or an AASP should perform service on this Apple 
Product. 
WHAT WILL APPLE DO IN THE EVENT OF A WARRANTY CLAIM? 
If during the warranty period you submit a cam during the warranty period this warranty. Apple will. at its option 
(*repair the Apple Product using new or previously used parts that are ego:velem to new in performance and reliability. or 
(ii) replace the Apple Product with the same model (or with your consent a producl that has singer functionality) farmed from 
new sonic°, previously used parts that are equivalent to new ih performance and relablity. or
(iii) refund your purchase price in exchange for the return of your Apple Product. 
When a product or pat is replaced or a refund provided. any replacement item becomes your property and the replaced or 
refunded gem becomesApple's property. 
A replacement pad or product or a repaired Apple Product assumes the remaineg warranly of the original Apple Product or
nnety 190) days horn the date of replacement or repair. whichever provides longer coverage for you. 
For service requested in a country other than the country of purthase for the Apple Product. Apple may repair or replace 
products and parts with comparege products and pads that comply with local standards. 
HOW TO OBTAIN WARRANTY SERVICE 
Pease access and renew the foileeng online help resources before seeking warranty service. 
EFTA00487429
International Support Information 
Apple authorised Service Providers. 
Apple authorised Remitters and 
Apple Retail Store 
Apple Support and Service 
Apple Complimentary Support 
If you do not have Internet access or the Apple Product is sell not functioning property alter makag use of these resources. 
the se contact an Apple representative err. d applicable. an Apple owned retail store (*Apple Retain or an AASP. and they will 
her determine whether your Apple Product requires service and. if it does. will inform you in which of the warranty service 
options set out below Apple well provide it. 
Before receinng warranty service. Apple or its agents may require that you furnish proof of purchase details. respond to 
ouesuons designed to assist with dagnosing potentiar issues and follow Apple's procedures for obtaining warranty service. such 
as following instructions for pegging and shippng Apple Products when receiving Mai-in service as deserted below 
You well nol need to prove that the nonconformity complained of existed at the date of delivery to obtain service and support 
un er the Apple One-Year Lined Warranty. unless Its would be incompatible with the nature of the nomoinformily. 
WARRANTY SERVICE OPTIONS 
Apple wit provide warranty service through one of the fdlowing options. 
(I) Cantin service. Apple may request Thal you return your Apple Product to an Apple Relai or AASP location offering carry-in 
service. Your Apple Product may be sent to an Apple Repair Service CARS') location go be serviced. Once you are notified that 
service is complete. you wit retrieve the Apple Product from the Apple Relator AASP location without delay urdess Apple needles 
you that the Apple Product wit be sent directly to your location from the ARS location. 
(ii) Maibin service. If Apple elects to provide service through its mai-in service.Apple wit send you prepaid waybill and if 
applicable. packaging material and instructions on how go properly pack and address your Apple product. so that you may ship 
your Apple Product to an ARS or AASP location. Instructions may be sent to you via email or in hard copy with the packaging 
material. Once service is complete. the ARS or AASP bcabon will return the Apple Product lo you. Apple MA pay for shipping to 
and from your location if all instructions regarding the method of packaging and stpping the Apple Product are followed. 
(Ili) Do-it-yourself ('DIY") service. Under DIY service Apple will provide you with a replacement product or easily replaceable 
parts or accessories of a product. such as a mouse or keyboard. which can be replaced without using any loot. Note: Apple is 
not responsible for any labour costs you incur relating to OW service. Should you require further assistance with the replacement. 
contact Apple on the telephone number listed below. or visit an Apple Retail or AASP location If Apple elects go provide service 
through DIY service. the following process wit apply: 
Service whereApple requires return of the replaced product. part or accessory: Apple may requge a andli card 
authorisation as security for the retail price of the replacement product. partor accessory and applicable shipping coals. 
Apple wit ship a replacement product. part or accessory to you with instructions for replacement. if applicable. and any 
requgements for the relum of the replaced product or part. If you follow the instructions.Apple will cancel the credit card 
authorisation. so you will not be charged for the product or part and shipping to and from your location. If you fad go return 
the replaced product_ pad or accessory as intruded or relum a replaced product. pan or accessory thal is ineligible for 
service. Apple will charge your credit card for the authorised arneung If you are unable go provide credit card authorisation. 
the service may not be available to you and Apple wil offer alternative arrangements for service. 
Service whereApple does not require ream of the replaced product. part or accessory. Apple will ship you free of 
charge a replacement product_ pad or accessory accompanied by instructions on installation. if applicable. and any 
regukements for the disposal of the replaced product. part or accessory. 
LIMITATION OF LIABILITY 
A) Entire agreement: 
Other than the consumer law rights to which you are entitled as set out at the beginning of this document. all warranties. 
conditions and other terms not set out in this warranty document are excluded from the Apple One-Year Limbed Warranty. As a 
result. Apple does not make any other promises. conditions or warianbes about the service other than sel oul in this warranty 
document. 
Some countries do not allow imitabons on how long such warranties. conducing anitor implied terms may last. so the limitation 
described above may not apply to year 
B) Disclaimer in relation to data: 
Apple does not warrant. represent or undertake that it will be able to repair or replace any Apple Product under this warranty 
without risk to and f or loss of information and f or dala stored on the Apple Product. 
C) limitation of MUM: 
Apple ts not responsible for damage which is not Apple's fault or any loss of data. If you are an entrepreneur. Apple is also not 
responsible for loss of benefits or profits. These exclusions shall not apply to (i) death or personal Mury. (ii) fraud or gross 
negligence. or p:) fraudulent misrepresentation. or (iv) any other liability that can not be hived or excluded as a matter of law. 
GENERAL 
No Apple resew. agent or employee is authorised to make any modification. extension or addition to this warranty. 
If any term is held to be illegal or unenforceable by force of law. it will be excluded from the warranty and the legality or 
enforceability of the remaining terms shall not be affected. 
Where the product was purchased in Ireland. this warranty is governed by and construed under the leers of Ireland and each 
party hereby submits to the non-exclusive jurisdiction of the Irish courts. Where the product was purchased in the UK. this 
warranty is governed by and construed under the laws of England and each party hereby submits to the non-exclusive 
jurisdiction of the English costs. unless you live in Scotland in which case the laws of Scotland wit apply. 
472018 Apple Inc.AA rights reserved. Apple and the Apple logo are trademarks of Apple Inc.. registered in the US and other 
countries. 
EFTA00487430
071816.UK-Irekvid-Universal-Warrantryl.2 
EFTA00487431



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[Image 1] The image appears to be a screenshot of a webpage or a document with text. The text is too small to read clearly, and there are no visible names, dates, places, or logos that can be discerned from this image. The content of the text is not described, as it is not legible.

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[Image 4] The image shows a document with text, which appears to be a letter or a report. The document is structured with headings and bullet points, indicating a formal or professional format. The text is too small to read in detail, but it seems to contain information related to a project or a report, possibly discussing objectives, results, or recommendations. There are no visible names, dates, places, o

[Image 5] The image shows a screenshot of a webpage with a list of articles or news stories. The text is too small to read clearly, but the layout suggests it could be a news aggregator or a section of a news website. The design is simple, with a white background and black text, which is typical for web pages. There are no visible names, dates, places, or logos that can be discerned from this image.

[Image 6] The image shows a document with text and a blank space where a signature would typically be. The text appears to be a form or agreement, with fields for personal information and a section for a signature. The document is structured with headings and bullet points, and there are fields for name, address, and other contact information. The text is too small to read in detail, but it seems to be a st