AI at Work from Productivity Hacks to Organizational Transformation 2026

D Beyond large enterprises and developed markets, how AI is affecting jobs in other organizations and emerging markets E The responsibility of the C&T sector to support workers in the transition1. SMBs/public sector/non-profits: From your perspective, how do the opportunities from AI adoption differ for small and medium-sized businesses (SMBs), the public sector and non- profits compared to large enterprises? What does that mean for workers in those sectors?2. Emerging markets: Do businesses in emerging markets need different AI solutions or deployment strategies due to variations in infrastructure, data availability, regulations and culture? How is your product strategy adapting, and what does this mean for job transformation in those markets? 1. Beyond reskilling: Many companies offer retraining or skilling initiatives. What unique or innovative initiatives is your company undertaking or advocating for that go beyond traditional reskilling programmes to support workers affected by AI? Perhaps more controversially, is it more economically viable to reskill current employees or hire new ones?2. Systems thinking: What is your opinion about the tech sector’s collective responsibility in shaping educational curricula and public policy to prepare the broader workforce for an AI-augmented future? How is your company supporting workforce transition beyond C&T, e.g. in partnerships with academia and governments? What support do you expect from governments? AI at Work: From Productivity Hacks to Organizational Transformation 22