Beyond Tourism Coordinated Pathways to Inclusive Prosperity 2025
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CASE STUDY 6
Costa Rica: National coordination for ecotourism
Challenge: Growing pressure on nature
Enablers used: Infrastructure; finance; technology and
innovation; people and skills; policy and governance
Costa Rica confronted the dual tension points of environmental
degradation and uneven community participation, as rapid
deforestation in the 1980s reduced forest cover to around
25% of national territory and biodiversity loss threatened
both ecosystems and a growing tourism industry.53 Local
communities faced limited opportunities, while infrastructure
and regulatory systems lagged behind visitor growth.
In response, Costa Rica pioneered a national model linking
conservation and tourism through coordinated enablers.
Infrastructure and policy coordination established an
extensive network of protected areas, now covering roughly
25–28% of national territory and forming the backbone of the
country’s ecotourism brand.54 Financial coordination ensured
that park entry fees and tourism revenues were reinvested in
conservation and local projects, while the innovative Payment
for Ecosystem Services (PES) scheme, created under the
1996 Forest Law, rewarded communities and landowners
for reforestation and conservation activities.55 People and skills coordination was led by the Costa Rican Tourism
Institute (ICT), which embedded sustainability into destination
marketing and promoted certification standards. Technology
and innovation supported the Certification for Sustainable
Tourism (CST) programme, which incentivized operators to
improve their practices and gain international recognition.56
The outcomes positioned Costa Rica as a global benchmark
for ecotourism. Economically, international tourism receipts
reached about $4 billion in 2019, with tourism contributing
8–9% of GDP and representing the country’s largest
source of foreign exchange.57 Socially, communities near
protected areas benefitted from new income streams
through lodges, guiding and crafts, while PES schemes
provided thousands of rural households with direct financial
incentives for conservation.58 Environmentally, Costa Rica
reversed deforestation trends, expanding forest cover from
below 30% in the 1980s to more than 50% by 2021.59 This
recovery supported the rebound of emblematic species such
as scarlet macaws and sea turtles, which are now strongly
linked to ecotourism experiences in protected areas. Costa
Rica’s case demonstrates how coordinated national action
can transform tourism into a mechanism for prosperity and
ecosystem recovery.
CASE STUDY 7
Sunshine Coast, Australia: Regional ecosystem strategy
Challenge: Local capacity-building
Enablers used: Infrastructure; finance; technology and
innovation; people and skills; policy and governance
The Sunshine Coast region has long grappled with the
tension of fragmented sectoral development, where tourism,
agriculture and small-scale industry competed for planning
authority, branding and resources. Tourism in particular faced
inconsistent identity, environmental pressure along coastal
zones and weak links to upstream sectors.
Recognizing this, regional leaders adopted a long-term
ecosystem framing approach. Infrastructure coordination
optimized new transport and connectivity projects to serve
both agricultural supply chains and visitor access. Financial
coordination pooled resources for marketing, infrastructure
and skills, consciously linking tourism to education,
agribusiness, health and technology sectors. People and
skills coordination emphasized capacity-building for local
enterprises, helping them adopt digital tools and sustainability
standards and connect to broader value chains. Technology
and innovation supported digital platforms that enabled
small businesses to reach wider markets, while governance
reforms worked to break down divisions between sectors.The impacts, where measurable, point towards ecosystem
gains. In 2019, overnight visitor expenditure in the Sunshine
Coast reached A$ 3 billion ($1.9 billion), a record high for the
region.60 More recently, in the 12 months to September
2023, the region recorded A$ 4.2 billion ($2.8 billion) in
overnight visitor spending from 4.2 million visitors.61 Tourism’s
broader role in the regional economy is also substantial:
in 2021–2022, the sector contributed about A$ 2.8 billion
($1.85 billion), equivalent to 11.8% of the Sunshine Coast’s
gross regional product, and supported around 26,300
jobs.62 Socially, regional planning processes reported greater
community participation and stronger backing among local
people, while environmental coordination in coastal
management reduced erosion risks and supported marine
habitat protection, although attribution directly to tourism
policies requires cautious interpretation.63
The Sunshine Coast illustrates how a regional destination can
use ecosystem thinking, integrating infrastructure, finance,
skills, technology and governance to align tourism growth
with broader economic transformation rather than letting it
develop in isolation.
Beyond Tourism: Coordinated Pathways to Inclusive Prosperity
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