Bridging the %E2%82%AC6.5 Trillion Water Infrastructure Gap A Playbook 2025
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0%20%40%60%80%100%
Middle East1North America2China3Europe4Latin America544%89%
21%82%
33%
17%73%
11%
8%
Water Electricity% of metered connections99%
CASE STUDY 11
Siemens – Integrated water management for a transmission authority
in the Middle East
A Middle Eastern water transmission authority faced
inefficiencies from numerous pumping stations operating
under disparate automation systems. Siemens implemented
an integrated water management system featuring advanced
SCADA with a standardization library to harmonize automation,
unified data and analytics for decision support, AI-driven leak
detection, real-time optimization and cybersecurity.
Supported by a €10 million public investment, the system
makes it possible to centralize operation and maintenance complemented with advanced technology for predictive
maintenance, early fault detection and continuous
performance improvement. It has enabled over 98%
asset availability and 99.99% service system availability.
Implementation of Siemens’ real-time optimization software
suite (SIWA) at various utilities globally has shown the
potential to reduce workflow time by up to 85%
and leakages by 50%. This improves efficiency and
reliability, demonstrating how digital integration can
transform water management.
CASE STUDY 12
Xylem – Robotics and smart monitoring for water network resilience in the UK
In the UK, ageing and hard-to-access infrastructure, along
with rigorous water quality monitoring requirements, presents
major operational challenges for utilities. To address these,
Xylem has supported utilities in adopting remote-operated
inspection tools and smart monitoring systems that improve
efficiency and safety while reducing costs.
Scottish Water, for example, used Xylem’s SmartBall and
PipeDiver technologies to inspect the vulnerable Newmore raw
water transmission main without excavation. These trenchless, unmanned tools collected detailed condition data that enabled
precise, targeted repairs costing under £1.6 million, avoiding
an estimated £16 million full pipeline replacement.
In parallel, Xylem’s EXO multiparameter sensors have
empowered utilities to continuously monitor water quality
remotely. By distinguishing between causes of sudden water
quality changes such as rainfall events or sewage overflows,
operators can respond quickly and confidently without
putting personnel in hazardous environments.Water operations’ digitization remains low. In Europe
and North America, smart water meter penetration
is only 17% and 21%,29 compared to 73% and
82% for smart electricity meters. Traditional reactive
maintenance models generate high inefficiencies,
service interruptions and unforeseen costs, besides
being more prone to cyberattacks.
Smart technologies transform this paradigm by
using data and AI-enabled analytics, real-time monitoring through sensors and IoT,
and automated dispatch systems to anticipate
asset failures before they occur. Applied to both
networks and plants, predictive models draw
on real-time and historical data to detect stress,
material corrosion or anomalies and to deploy
resources precisely where and when they are
needed. Utilities that deploy these systems typically
report annual savings of 10-20% in opex and 20-
30% in capex.30
Water infrastructure often exists in confined, remote
or hazardous locations, making inspections and
maintenance risky and costly. Robotic systems –
autonomous or semi-autonomous aerial, ground
and underwater devices – can conduct precise
inspections, detect faults and perform minor repairs
in pipes, tanks and treatment facilities. These
solutions can cut the time spent by human workers on hazardous tasks by up to 70%,
while improving inspection accuracy by over
50%.31 Trenchless or no-dig repair technologies
further enhance these capabilities by enabling
pipe rehabilitation and leakage reduction without
disruptive excavation, cutting maintenance costs
by up to 20-65% compared with traditional open-
cut replacement, depending on pipe size.32 Deploy smart technologies
Scale water-tech solutions
Bridging the €6.5 Trillion Water Infrastructure Gap: A Playbook
25
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