Combatting Congestion 2025
Page 5 of 25 · WEF_Combatting_Congestion_2025.pdf
Introduction
Addressing congestion demands innovative and
focused first- and last-mile solutions for enabling
sustainable mobility.
Cities constitute a significant proportion
of environmental pollution, accounting for
approximately 60-80% of worldwide energy
consumption and more than 75% of carbon
emissions.1 One of the primary sources of these
emissions is the transport sector, which contributes
approximately one-quarter of all energy-related
greenhouse gas (GHG) emissions.2 Since 1970,
transport emissions have increased nearly threefold.
The sector currently ranks as the second-largest
contributor to global carbon emissions,3 with road-
based transport accounting for around 75% of
all transport emissions.4 In many cities, transport
accounts for about one-third of total carbon
emissions,5 and with other sectors such as energy
rapidly decarbonizing, transport is the largest
source of emissions for many cities throughout
the world. The continued dependence on internal
combustion engine vehicles, coupled with the high
use of single-occupancy vehicles, makes tackling
emissions from transport a major challenge.
Beyond the challenge of emissions, transport
systems characterized by single-occupancy
vehicles mean that many cities continue to struggle
with the issue of road traffic congestion. Congestion
adds hundreds of hours to journey times each
year in major cities around the world, causing both
longer commute times and delays to the delivery
of goods, costing millions of dollars in excess fuel
consumption and loss of productivity.6,7 On top of
delays in travel times, congestion puts pressure
on cities through infrastructure strain, decreased
quality of life, as well as increased emissions and
pollution.8 Solutions are needed to tackle the issue
of congestion and advance the transition to more
efficient, sustainable transportation models in cities.
Local and national authorities play a key role in
addressing congestion, with one of the most
effective strategies being the improvement of first- and last-mile journeys. First and last mile refers to the
transportation of goods or people at the beginning
or end part of a journey, which in cities, are often
major contributors to congestion due to the high
number of single-occupancy vehicles typically being
used. Intervening in first- and last-mile transport is
crucial for reducing congestion and pollution9 while
improving overall transport efficiency in cities.
While shared transport, public transit, walking and
cycling are vital for reducing congestion, cities need
new solutions to meet evolving urban transport
demands. A comprehensive approach across
technology, policy and infrastructure is required to
deliver efficient first- and last-mile journeys. This
report examines a range of innovative solutions,
from proven methods with clear impacts to
emerging technologies being tested to address
congestion. Many of these solutions are the result
of public-private collaboration, which is crucial for
developing effective first- and last-mile interventions.
First- and last-mile passenger
transport
Transport journeys encompass the movement from
one’s origin to the desired destination, whether
it be for work, medical appointments, shopping,
educational purposes, or leisure activities. When
travelling by public transport, the distance
individuals need to travel from the point of origin to
a transit stop is commonly referred to as the first
mile of the journey, whereas the distance from the
arrival transit stop to the destination is referred to
as the last mile of the journey. Effective first- and
last-mile solutions in passenger transport play a vital
role in fostering a seamless, efficient and accessible
public transport experience, enabling people to
easily access public transport services.
Typical passenger journey FIGURE 1.
OriginFirst mile
DesitinationLast mile
Combatting Congestion: How Cities and Companies are Innovating First- and Last-Mile Transport
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