EDISON Lesson Learned Case Study Annex 2025

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About Global66 is a global financial platform for Latin American individuals and small and medium-sized enterprises (SMEs). ImpactThis platform has empowered over 1.400.000 individuals and 11,000 businesses to access global financial services seamlessly, enabling them to thrive as global citizens and Enterprises. Lessons learnedFrom Global66’s experience, three key lessons emerged: 1 Strengthening Trust: Trust is foundational for digital financial products. Both individuals and businesses need to feel confident in the security and reliability of the service. To address this, Global66 developed targeted campaigns, along with global partners and celebrities emphasizing transparency, security, and success stories from individuals and businesses to build trust. 2 User Awareness: Educating users whether global citizens or businesses—about the features and benefits of tools like local account numbers and IBANs is essential to driving adoption. Incorporating feedback loops with our users allowed Global66 to better understand their needs and make intuitive product adjustments. 3 Product Hygiene and Robustness: Ensuring a seamless and error-free product experience builds credibility and enhances usability. Ongoing investment in technology and operational excellence ensured Global66 maintained high standards of quality and reliability. About HP is committed to advancing digital equity to ensure everyone has equitable and inclusive access to the tools, skills, and knowledge needed to thrive in the digital economy and the future of work. Through innovative partnerships with organizations like Girl Rising, 1 Million Teachers, and Global YMCA, as well as programs like the Digital Equity Accelerator and HP LIFE, HP aims to foster equitable access to education and economic opportunities. ImpactThis initiative has reached 45 million beneficiaries. Lessons learned1 Digital Equity is a Holistic Challenge: A key insight gained is that digital equity has no singular definition and remains one of the most comprehensive challenges of our time. Addressing this issue requires a multifaceted approach that tackles several factors simultaneously, including access to technology, digital literacy, and high-quality content. For example, while hardware and connectivity are critical, investing in digital literacy ensures individuals can use these tools effectively and participate equitably in the future of work. We see this exemplified today in our investment toward advancing “AI for good” globally. This holistic approach helps prevent gaps where certain groups might still be left behind despite having access to technology. 2 Collaboration is Key: Achieving digital equity demands collaboration across education, government, and private industries. Strategic partnerships with diverse stakeholders are essential to advancing progress and ensuring that no group is left behind. CASE STUDY 8 HP: Advancing Digital Equity for an Inclusive FutureCASE STUDY 7 Global66: Empowering Global Citizens and Enterprises with Seamless Financial Solutions Lessons Learned Case Studies 6
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