EDISON Lesson Learned Case Study Annex 2025
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About Global66 is a global financial platform for Latin American individuals and small and medium-sized enterprises (SMEs).
ImpactThis platform has empowered over 1.400.000 individuals and 11,000 businesses to access global financial services
seamlessly, enabling them to thrive as global citizens and Enterprises.
Lessons
learnedFrom Global66’s experience, three key lessons emerged:
1 Strengthening Trust: Trust is foundational for digital financial products. Both individuals and businesses need
to feel confident in the security and reliability of the service. To address this, Global66 developed targeted
campaigns, along with global partners and celebrities emphasizing transparency, security, and success stories
from individuals and businesses to build trust.
2 User Awareness: Educating users whether global citizens or businesses—about the features and benefits of
tools like local account numbers and IBANs is essential to driving adoption. Incorporating feedback loops with
our users allowed Global66 to better understand their needs and make intuitive product adjustments.
3 Product Hygiene and Robustness: Ensuring a seamless and error-free product experience builds credibility and
enhances usability. Ongoing investment in technology and operational excellence ensured Global66 maintained
high standards of quality and reliability.
About HP is committed to advancing digital equity to ensure everyone has equitable and inclusive access to the tools,
skills, and knowledge needed to thrive in the digital economy and the future of work. Through innovative partnerships
with organizations like Girl Rising, 1 Million Teachers, and Global YMCA, as well as programs like the Digital Equity
Accelerator and HP LIFE, HP aims to foster equitable access to education and economic opportunities.
ImpactThis initiative has reached 45 million beneficiaries.
Lessons
learned1 Digital Equity is a Holistic Challenge: A key insight gained is that digital equity has no singular definition and
remains one of the most comprehensive challenges of our time. Addressing this issue requires a multifaceted
approach that tackles several factors simultaneously, including access to technology, digital literacy, and
high-quality content. For example, while hardware and connectivity are critical, investing in digital literacy
ensures individuals can use these tools effectively and participate equitably in the future of work. We see this
exemplified today in our investment toward advancing “AI for good” globally. This holistic approach helps
prevent gaps where certain groups might still be left behind despite having access to technology.
2 Collaboration is Key: Achieving digital equity demands collaboration across education, government, and private
industries. Strategic partnerships with diverse stakeholders are essential to advancing progress and ensuring
that no group is left behind. CASE STUDY 8
HP: Advancing Digital Equity for an Inclusive FutureCASE STUDY 7
Global66: Empowering Global Citizens and Enterprises
with Seamless Financial Solutions
Lessons Learned Case Studies
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