How technology can support good job creation in middle- income countries: Three key investment areas In this context, the Global Future Council on Job Creation set out to explore a critical question: Which investments can boost the creation of good jobs in middle-income countries amid the rapid proliferation of emerging technologies? The Council drew on the latest insights on job creation to answer this question and identified three broad investment areas: instigating structural transformation, promoting agency and awareness, and creating resilience. Structural transformation involves driving demand for work and establishing the right conditions for enterprises to prosper. Enhancing agency and awareness means building individuals’ capacity to realize their potential while creating a talent pipeline for emerging roles. Strengthening resilience focuses on developing systems that support sustainability and stability amid shocks and changes. This model serves to move away from a purely investment-focused approach to one of infusion and innovation, emphasizing local capacity building and long-term growth. These three broad areas of action can each be broken down into five distinct areas of focus, encompassing both foundational and innovative approaches to boosting job creation. The actions are interlinked, amplifying each other’s impact. Structural transformation Stimulating demand and creating the conditions for businesses to thriveAgency and awareness Increasing capacity for individuals to fulfil their potentialResilience Protecting workers against shocks and changes Job creation as an explicit goal Adequate funding and multistakeholder partnerships Hard infrastructure Upskilling, reskilling and newskilling Formalization Data infrastructure Clear pathways to work Social dialogue Favourable business environment Employer-employee matching Social safety nets Policies and mechanisms for collaboration Business to business learning Portable benefits Strong education institutionsAccess to digital and technological devices and toolsGood work agendas from the private sector Leveraging Technology Investment for Good Job Creation 5

Leverage Technology Investment GFC 2024