Nature Positive Role of the Technology Sector 2025
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5.2 Tech customers
While regulators and communities play a key role
in guiding nature-positive outcomes, customers of
the tech sector – especially large-scale users such
as SaaS providers, financial institutions and public
sector agencies – also hold significant leverage
to drive change. Corporate buyers can increase
their inclusion of nature considerations in their
procurement strategies and recognize that their
nature footprint extends beyond emissions tracked
in scopes 1-3 to include broader impacts on land,
water and biodiversity.
Prioritizing suppliers that demonstrate nature-
positive practices enables customers to create strong market signals that reward positive nature
actions, but this is only possible if the suppliers
are transparent about their actions. A study by
Economist Impact found a gap between AI users
and suppliers, with AI users increasingly expecting
suppliers to prioritize sustainability – this expectation
adds to the pressure tech suppliers face to manage
their growth sustainably.146
Active engagement begins with informed questioning
and clear expectations. For both ongoing and new
relationships with tech vendors, customers can use
the ACT-D framework to assess progress to date,
by asking questions such as those in Box 6.
Questions tech customers can ask vendors, based on the ACT-D framework BOX 6
Assess
–What percent of your data centres do you own
versus co-locate?
–Do you know where they are located? If so, where?
–Are you assessing your nature impacts, dependencies,
risks and opportunities?
–Have you screened your sites for water and other
nature dependency risks?
–Which direct, indirect, regional and operational impacts
and dependencies related to nature have you identified?
–What is your current land use footprint?
–What share of your operations and value chain
are in ecologically-/biodiversity-sensitive or water-
stressed areas?
–What is your current energy mix by percent
(renewables, fossil fuels, coal etc.)?
–How much water do you withdraw?
How much water is recycled, discharged
or lost to evaporation?
–How do you expect climate change to shift these
metrics over time?
–What data points do you track?
Commit
–What nature-related targets does your company have?
–Do you have a clean energy target?
–Do you have circularity programmes?
What percent of your hardware is recycled? –Do you have a biodiversity commitment or target?
–Have you installed biodiversity monitoring technology?
–Do you have a water target?
–Do you have a water neutrality or stewardship target
and what is the timeframe?
–How do you consider water commitments
at specific sites?
–Do you have an eco-design strategy for your devices?
–What is your target achievement level?
–What is the underlying target baseline or metrics?
–Do you have any certifications?
–How does your ambition compare with your peers?
Transform
–Do you have a biodiversity or nature policy/action plan?
What is it?
–What actions, including impact reduction measures and
conservation and restoration initiatives, do you do that are
related to nature?
–Do you have any actions/projects in water-stressed
or sensitive ecosystems?
–Do you have a long-term transition plan to nature positive?
Disclose
–What disclosure frameworks, standards or voluntary
schemes are you reporting into?
–Do you have a system to manage risk?
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