New Economy Skills Unlocking the Human Advantage 2025

Human-centric skill importance, selected industries, 2025 FIGURE 15 0 50 100 0 50 100 0 50 100Dependability and attention to detail Empathy and active listening Leadership and social influence Real estate Supply chain and transport Retail and wholesale of consumer goods Energy technology and utilities Chemical and advanced materials TelecommunicationsInsurance and pensions management Real estateRetail and wholesale of consumer goods Energy technology and utilities Chemical and advanced materials Mining and metalsInsurance and pensions management Medical and healthcare servicesRetail and wholesale of consumer goods Accommodation, food and leisure Advanced manufacturingTelecommunications 0 50 100 0 50 100 0 50 100Motivation and self-awareness Reading, writing and mathematics Multi-lingualism Agriculture, forestry and fishing Professional servicesEducation and training Energy technology and utilities Medical and healthcare services TelecommunicationsInsurance and pensions management Medical and healthcare servicesInformation and technology services Automotive and aerospace Accommodation, food and leisureElectronicsInsurance and pensions management Retail and wholesale of consumer goodsAdvanced manufacturing Infrastructure Professional services Accommodation, food and leisure 0 50 100 0 50 100 0 50 100Systems thinking Resilience, flexibility and agility Teaching and mentoring Telecommunications Chemical and advanced materialsAgriculture, forestry and fishing Electronics Medical and healthcare servicesEducation and trainingInsurance and pensions management Financial services and capital marketsOil and gas Accommodation, food and leisure Real estate Professional servicesAgriculture, forestry and fishing Oil and gasMedical and healthcare services Chemical and advanced materials Government and public sectorMining and metals0 50 100 0 50 100 0 50 100Analytical thinking Curiosity and lifelong learning Creative thinking Insurance and pensions management Retail and wholesale of consumer goodsInformation and technology services Accommodation, food and leisure Supply chain and transport Government and public sectorElectronics Energy technology and utilities Insurance and pensions management Supply chain and transport Accommodation, food and leisure Government and public sectorInsurance and pensions management Telecommunications Information and technology services Mining and metals Chemical and advanced materials Real estate Global valueNotes: Share of employers that consider skills to be core for their workers (%). Chart shows the top three and bottom three industries by average share. Source: World Economic Forum, Future of Jobs Survey 2024. Shifts in the global labour market are reshaping how industries and regions prioritize human-centric skills. The type of skills emphasized varies widely, reflecting differences in business models, customer engagement and operational complexity. 1.3 Industry and regional transformation trends New Economy Skills: Unlocking the Human Advantage 22