Putting Talent at the Centre An Evolving Imperative for Manufacturing 2025
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Western Digital – Prachin Buri, Thailand (continued) TABLE 2
Site Change storyTalent
innovations Description Impact
Western Digital
– Prachin Buri,
ThailandWestern Digital’s Prachin
Buri plant faced significant
challenges due to a
technological shift and a
shortage of skilled labour. To
overcome these challenges,
the site embarked on a
transformation journey
focusing on automation,
intelligent work redesign
and employee upskilling.Developing
digital leadersDevelopment of
multidisciplinary curricula for
Fourth Industrial Revolution
manufacturing through
university collaborations
Enhanced workforce
competency and
labour productivity –A 200% increase
in hours invested
in training per
employee
–A 49% increase in
frontline workers
trained in IIoT
fundamentals and
technology adoption
–A 26.8% increase
in the number of
employees promoted
due to upskilling
and reskilling
Building a strong
talent pipelineEnhanced talent attraction
and onboarding through
partnerships with universities
and a focus on sustainability-
related projects –A 1,033% increase
in internship
applications
–A 500% increase
in number of events
and engagement
activities
–A 16% decrease
in time-to-fill days
Unilever – Kilbourn Chicago, USA TABLE 3
Site Change storyTalent
innovations Description Impact
Unilever – Kilbourn,
Chicago, USAUnilever’s Chicago site
faced significant challenges
due to a shift in consumer
preferences, evolving
workforce preferences and
declining performance. To
address these challenges,
they embarked on a people
transformation journey
focused on improving culture,
employee engagement and
operational efficiency.Performance-
driven rewards
and recognitionRewards employees for
meeting factory KPIs
and demonstrating
desired behaviours
Encourages a culture
of accountability and
performance excellence –A 48% decrease
in absenteeism
–A 16% increase
in overall equipment
effectiveness (OEE)
–A 34% decrease
in finished goods
business waste
Empowering
employees
through flexible
schedulingMobile app that enables
employees to access and
manage their schedules,
reducing scheduling errors and
improving work-life balance –A 100% reduction in
grievances related to
scheduling errors
–A 75% decrease
in work hours
to schedule
Adapting to
change: a dynamic
organization
structureFlexible organizational structure
that is continuously evaluated
and adjusted to meet the
needs of the business –A 600% increase
in new positions
created
–A 33% increase in
top talent retention
Cultivating
a culture of
continuous
improvement
and engagementCulture of continuous
improvement that encourages
employees to identify and
address problems on the
shop floor –A 50% decrease
in sampling waste
–A 33% decrease in
line C start-up loss
–A 100% decrease
in giveaway waste
30 Putting Talent at the Centre: An Evolving Imperative for Manufacturing
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