Shaping Tomorrow Responsible Innovation for a Brighter Future 2025
Page 24 of 34 · WEF_Shaping_Tomorrow_Responsible_Innovation_for_a_Brighter_Future_2025.pdf
Context
–The World Bank estimates that the global GDP
loss due to disability is between $1.7 trillion and
$2.2 trillion annually.40
–A collaborative model driven by continuous
community feedback enabled AI-
powered solutions to tackle accessibility
challenges effectively.
–As cities worldwide work towards greater
inclusivity, the Amsterdam for All project provides a
scalable model for addressing real societal needs.Urban systems exist to serve the entire population,
including 16% of the global population, or 1.3 billion
people with disabilities. However, cities still fall short
in terms of accessibility.41
Urban environments often fail to accommodate the
needs of people with disabilities and older adults,
particularly in areas such as infrastructure, transport
and public services.
While digital accessibility maps have proliferated,
they may reinforce trends in inaccessible smart-city
technologies. Sixty percent of experts report that
people with disabilities are left behind by these new
urban technologies.42
A collaborative, AI-driven model
to make urban environments
more accessible
Local governments have begun using AI to enhance
physical and digital infrastructure to better serve
the growing needs of both residents and visitors.
Technological advancements in the public sector
are providing new opportunities for more inclusive
urban planning.
By bringing together a diverse group of stakeholders,
from local governments including city IT teams
and urban planners with advocacy groups and
community service organizations, innovators can
better assess the feasibility of AI-based solutions and
how they can be integrated into urban environments.
The City of Amsterdam brings
together diverse stakeholders,
using AI tools
The City of Amsterdam, in partnership with the
Victor Pineda Foundation and World Enabled,
has developed the Amsterdam for All initiative,
a groundbreaking project that uses AI to facilitate
inclusivity and accessibility in urban environments. The Amsterdam for All initiative focuses on using AI
to identify and mitigate barriers in both the physical
and digital realms. By employing cutting-edge
technologies, the City of Amsterdam is tackling
challenges like sidewalk accessibility, real-time
navigation for people with disabilities, and more
inclusive public transport systems.
At the heart of Amsterdam for All’s success is
the city’s inclusive, collaborative approach. The
partnership with World Enabled brought together
multiple stakeholders – city officials, accessibility
experts, AI researchers and community organizations.
The initiative involved continuous feedback from
people with disabilities and community groups,
ensuring that solutions were grounded in lived
experiences. This collaborative model resulted in
AI-powered solutions that were highly tailored and
effective for Amsterdam’s unique urban challenges.
Key success factors include:
–Stakeholder engagement: Continuous
involvement of community groups and disability
advocates to identify accessibility barriers and
co-create solutions
–Human-centred design: Ensuring that AI tools
were user-friendly and responsive to the needs
of all users, especially marginalized communities Urban
environments
often fail to
accommodate the
needs of people
with disabilities
and older adults,
particularly in
areas such as
infrastructure,
transport and
public services.
Shaping Tomorrow: Responsible Innovation for a Brighter Future
24
Ask AI what this page says about a topic: