The Cyber Resilience Compass 2025

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In 2024, a widespread IT outage disrupted more than 8.5 million devices globally, bringing essential services to a standstill, including healthcare providers, government agencies, financial services and critical infrastructure operators. Minimizing operational downtime and business impact became the top priority, requiring organizations to urgently access threat intelligence, implement remediation strategies and execute a coordinated incident response. The Business Resilience Council (BRC), a non-profit, all- sector collective defence community, quickly activated its resilience framework to facilitate a multiorganization response. With more than 2,000 engaged organizations, the BRC leveraged its network to rapidly analyse, collaborate and implement mitigation efforts: –By 03.00 Eastern time (ET), cross-sector analysts in the BRC chat had identified the root cause of the issue. –By 09.00 ET, rough solutions had been formulated. –By 13.00 ET, more than 150 global organizations had joined a BRC-hosted call to refine mitigation strategies and share intelligence. –Within two business days, BRC had hosted a joint ISAC briefing with more than 1,500 participants, providing exclusive, legally protected insights before public disclosures. This coordinated, intelligence-driven response enabled organizations to reduce downtime by: accelerating root- cause analysis and remediation; minimizing uncertainty by sharing real-time, actionable intelligence; enhancing cross-sector collaboration, thus reinforcing collective cyber resilience; and strengthening future mitigation strategies, integrating lessons learned. By fostering pre-established relationships and engaging vendors, suppliers and security teams ahead of incidents, the BRC demonstrated how collective defence can mitigate widespread cyber disruptions. The incident serves as a model for how rapid, coordinated response efforts can enhance organizational and national cyber resilience.CASE STUDY 12 The Business Resilience Council – Coordinating the response to a global IT outage Bangladesh has faced a surge in phishing attacks targeting government agencies, law enforcement and educational institutions. Attackers impersonate official entities using spoofed domains, malicious attachments and fraudulent links to steal credentials and sensitive information. Traditional security measures often focus on reactive threat responses, struggling to keep pace with attackers’ evolving tactics. The challenge lies in shifting from a tool-centric, detection-based approach to an intelligence-driven, proactive security strategy that prioritizes outcomes – minimizing successful attacks and strengthening long-term cyber resilience. The BGD e-GOV CIRT plays a key role in advancing this collaborative, intelligence-driven resilience model through three key elements: –Threat identification: Continuous monitoring and investigation of malicious domains, fraudulent email campaigns and attack patterns to uncover evolving phishing tactics. –Detection and prevention support: Development of intelligence-driven detection rules to enhance cybersecurity defences. –Stakeholder alerts and risk mitigation: Delivery of timely alerts and actionable insights to government agencies and security teams, enabling pre-emptive actions to block phishing attempts. Through cybersecurity threat intelligence and early-warning capabilities, BGD e-GOV CIRT strengthened threat detection, improved incident response coordination and promoted a proactive security culture across critical sectors in the country, contributing to stronger national cyber resilience.CASE STUDY 13 Bangladesh e-Government Computer Incident Response Team (BGD e-GOV CIRT) – The power of information sharing: Combating phishing attacks in Bangladesh The Cyber Resilience Compass: Journeys Towards Resilience 21
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