The Cyber Resilience Compass 2025
Page 21 of 26 · WEF_The_Cyber_Resilience_Compass_2025.pdf
In 2024, a widespread IT outage disrupted more than
8.5 million devices globally, bringing essential services to
a standstill, including healthcare providers, government
agencies, financial services and critical infrastructure
operators. Minimizing operational downtime and business
impact became the top priority, requiring organizations to
urgently access threat intelligence, implement remediation
strategies and execute a coordinated incident response.
The Business Resilience Council (BRC), a non-profit, all-
sector collective defence community, quickly activated
its resilience framework to facilitate a multiorganization
response. With more than 2,000 engaged organizations, the
BRC leveraged its network to rapidly analyse, collaborate and
implement mitigation efforts:
–By 03.00 Eastern time (ET), cross-sector analysts in the
BRC chat had identified the root cause of the issue.
–By 09.00 ET, rough solutions had been formulated.
–By 13.00 ET, more than 150 global organizations had
joined a BRC-hosted call to refine mitigation strategies
and share intelligence. –Within two business days, BRC had hosted a joint ISAC
briefing with more than 1,500 participants, providing
exclusive, legally protected insights before public
disclosures.
This coordinated, intelligence-driven response enabled
organizations to reduce downtime by: accelerating root-
cause analysis and remediation; minimizing uncertainty
by sharing real-time, actionable intelligence; enhancing
cross-sector collaboration, thus reinforcing collective cyber
resilience; and strengthening future mitigation strategies,
integrating lessons learned.
By fostering pre-established relationships and engaging
vendors, suppliers and security teams ahead of incidents,
the BRC demonstrated how collective defence can mitigate
widespread cyber disruptions. The incident serves as a
model for how rapid, coordinated response efforts can
enhance organizational and national cyber resilience.CASE STUDY 12
The Business Resilience Council – Coordinating the response to a global IT outage
Bangladesh has faced a surge in phishing attacks targeting
government agencies, law enforcement and educational
institutions. Attackers impersonate official entities using
spoofed domains, malicious attachments and fraudulent
links to steal credentials and sensitive information. Traditional
security measures often focus on reactive threat responses,
struggling to keep pace with attackers’ evolving tactics. The
challenge lies in shifting from a tool-centric, detection-based
approach to an intelligence-driven, proactive security strategy
that prioritizes outcomes – minimizing successful attacks and
strengthening long-term cyber resilience.
The BGD e-GOV CIRT plays a key role in advancing this
collaborative, intelligence-driven resilience model through
three key elements:
–Threat identification: Continuous monitoring and
investigation of malicious domains, fraudulent email
campaigns and attack patterns to uncover evolving
phishing tactics. –Detection and prevention support: Development
of intelligence-driven detection rules to enhance
cybersecurity defences.
–Stakeholder alerts and risk mitigation: Delivery of
timely alerts and actionable insights to government
agencies and security teams, enabling pre-emptive
actions to block phishing attempts.
Through cybersecurity threat intelligence and early-warning
capabilities, BGD e-GOV CIRT strengthened threat detection,
improved incident response coordination and promoted
a proactive security culture across critical sectors in the
country, contributing to stronger national cyber resilience.CASE STUDY 13
Bangladesh e-Government Computer Incident Response Team (BGD e-GOV
CIRT) – The power of information sharing: Combating phishing attacks in Bangladesh
The Cyber Resilience Compass: Journeys Towards Resilience
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