The Future is Collective Case Studies of Collective Social Innovation 2025
Page 20 of 77 · WEF_The_Future_is_Collective_Case_Studies_of_Collective_Social_Innovation_2025.pdf
The Metro Denver Homeless Initiative (MDHI) is the
continuum of care (COC) designated by the United States
Department of Housing and Urban Development to
coordinate the homelessness response across the broader
Denver, Colorado region. MDHI joined the Community
Solutions Built for Zero movement in 2015. MDHI is
coordinating a regional system of government agencies,
elected officials, nonprofit leaders and people with lived
experience of homelessness to solve homelessness across
seven counties, 40 municipalities and a population of
3.2 million.
Since Metro Denver is so large and diverse, MDHI divided
their approach into nine subregions. Each subregion has its
own structure, consisting of an executive team of elected
officials that meets regularly, a homeless coordination team
of nonprofit and agency leaders, and case conferencing
teams of case managers that discuss individuals
experiencing homelessness to coordinate support. In each
subregion, MDHI convenes key partners, builds buy-in,
monitors data quality and consistency, provides coaching
and technical assistance, and coordinates funding.
So far, six out of nine subregions have achieved quality by-
name data for veteran homelessness, which has contributed
to a better understanding of the barriers to ending veteran
homelessness. Using this data, regions have been able
to better tailor their services – for example, one important discovery is that more than half of veterans experiencing
homelessness in the subregions are over the age of 60, often
requiring healthcare support and assisted living. By mining
the data for important information, MDHI and its partners
have been able to design better systems to support veterans.
Local leaders have also taken the learning from veteran
homelessness and are applying them across their systems.
In 2024, the City and County of Denver launched the All In
Mile High initiative, based on Built for Zero practices, and are
working to make unsheltered homelessness in the city rare
and brief. Through the application of this framework, this
team has driven down the number of veterans experiencing
homelessness to near zero and built a system that can
identify and connect a veteran to shelter or housing in
a single day.
This approach is working – Metro Denver partners have
helped more than 1,874 veteran households move into
housing since 2020, which equates to a reduction in veteran
homelessness by 30% over the past four years. Additionally,
through the leadership of the State of Colorado Department
of Local Affairs, Division of Housing, Office of Homeless
Initiatives, the Built for Zero framework has spread to
communities across the state, which has further increased
coordination and alignment in the Metro Denver region. Since
2019, one Colorado community, Fremont County, achieved
functional zero for veteran homelessness and five others
outside of Metro Denver have met the quality data milestone.5CASE STORY
Metro Denver Homeless Initiative
5. Adapted from Gonzalez, B. (2024). Metro Denver Archives Quality Data in Five Out of Nine Subregions. Community Solutions.
https://community.solutions/case-studies/metro-denver-achieves-quality-data-in-five-out-of-nine-subregions/.
James Chance, Chance Multimedia
The Future is Collective: Case Studies of Collective Social Innovation
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