Thriving Workplaces How Employers can Improve Productivity and Change Lives 2025
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could change with increasing pressure on healthcare
budgets and the tightening of fiscal wallets. For
these countries, the goal will likely be to maintain
quality and accessibility across health systems while
controlling costs. Consequently, companies may
be asked to pay for their employees’ healthcare,
especially if the workplace is found to be a cause of
ill health. For example, Japan introduced the Stress
Check Programme in 2015 to tackle an increasing
number of work-related mental health disorders. The
programme requires workplaces with more than 50
employees to offer an annual stress survey and to
facilitate consultations with a physician for those with
high stress levels.25
More recently, the Chilean government introduced
a mandatory evaluation of workplace environments
and mental health in 2024 to promote the
accountability of employers for their employees’
health. The Chilean Safety Association has taken a
leadership role in this policy change by developing
preventive medicine, launching affordable mental
health for communities and convening local
organizations and leaders to collaborate on mental
health (including the development of an annual
Mental Health Thermometer).
Supporting employee health does not need to
rest on employers alone and can be a joint public
and private effort. There is no need for employers
to reinvent the wheel: they can benefit from the
expertise, infrastructure and goals of public health
stakeholders through partnerships, especially as
these stakeholders may offer referral pathways.
For example, employers may consider partnering
with a private, non-profit or public healthcare
provider to offer on-site employee health clinics
with a focus on preventive care. This could
include cardiovascular, diabetes, cervical
cancer or mental health screenings that give
employees easier access to care without taking
paid time off. Employers can also consider
one-off events, such as a day of optional flu
or COVID-19 shots, eye exams or specialist
training to prevent back injuries.
2 Productivity and presenteeism: There is
growing evidence of a potential causal link
between employee well-being and increased
productivity and reduced presenteeism
While the global investment case for improved
productivity and reduced presenteeism offers clear
value, calculating the gain or ROI for a specific
programme within an individual organization can
be more complex. The literature demonstrates,
however, a correlation between employee well-
being interventions and productivity improvements of between 10% and 21%.26 Research by the
University of Warwick found that happier employees
are more productive,27 while a recent University of
Oxford study found that happier employees in a call
centre were 13% more productive.28 More high-
quality research on the causal links is needed, but
these early insights are promising.
3 Talent management: A focus on health can
improve employee attraction and retention
Investing in employee health and well-being can
boost employee retention. Research from Mercer
shows that companies which foster a “culture of
health” experience employee turnover rates 11
percentage points lower than those that do not.29
Moreover, investing in employee health and
well-being is increasingly important for attracting
talent. Research from Saïd Business School finds
that for many employees, factors contributing to
their well-being – such as mental and physical
health, work-life balance and job satisfaction –
are as crucial as traditional incentives such as
salary.30 This is especially important for younger
generations31 in the workforce, born between
1996 and 2010 (also referred to as Gen Z).32 A
McKinsey Health Institute survey of more than
42,000 respondents found that at least a third
consider physical, mental, social and spiritual health
resources when choosing an employer, with Gen
Z respondents and those with lower mental health
scores giving particular consideration to mental
health benefits.33
Employers may also wish to consider how to
promote the health of older employees. Increases
in life expectancy and advances in healthcare
will extend working lives: by 2050, about 30%
of the global workforce will be over 50 years
old.34 Governments may raise the retirement
age or rethink pension structures in response.
Consequently, both public and private sector
organizations should expect an increasingly
multigenerational workforce and tailor their health
and well-being programmes accordingly.
Employers’ actions are ever more visible to
stakeholders. Platforms such as Glassdoor, Indeed,
Fishbowl and Reddit offer employee insights into
how organizations treat employees and support
their well-being, potentially influencing the decisions
of recruits, customers and investors. Data from
these platforms can be harvested to find out
how employees may feel and why they quit. For
example, a recent MIT study identified toxic culture
at the top of a workplace as a meaningful factor in
employee resignations.35 Many people with mental illness can continue working without relapse with
appropriate support for their resilience. They can live their lives, support family, disperse
stigma among colleagues, and contribute to corporation and society. Society needs to
realize that people with mental illness are an asset and not a cost.
Tsuyoshi Akiyama, President, World Federation of Mental Health
Thriving Workplaces: How Employers can Improve Productivity and Change Lives
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