Thriving Workplaces How Employers can Improve Productivity and Change Lives 2025
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By taking decisive steps towards building a
healthy workforce, organizations will not only
benefit employees but also enhance performance.
Executives often view employee health and
well-being programmes as a cost rather than as
a strategic opportunity with a positive ROI. This
report aims to change that. Yet, many executives
would not know where to begin even if they were
convinced of the need for change.
Where to start? Six principles to
address employee health
Each organization has unique needs and
opportunities to address employee health and
well-being, based on size, organizational set-up,
geographic spread and level of resources.
This report suggests six simple principles
each organization could follow to create a
successful employee health and well-being
intervention portfolio:
1. Understand the baseline and value at stake:
As described in Briefing 3A, start by assessing
the baseline health status of employees through
surveys. Alongside the baseline, it is important
for each organization to understand the
potential value of revising a workforce strategy
and the risks associated with doing nothing.
2. Develop initiatives for a sustainable healthy
workforce: One-off efforts will not build a
healthy workforce. Achieving sustainable results
requires a long-term, systemic approach with
high-quality, evidence-based interventions.97
This should be complemented by a clear
vision of what the organization is attempting
to solve, leading to a targeted approach to
improving health, in alignment with the overall
organizational strategy. Short-term projects
may yield immediate benefits, but real change
comes from a complete plan that includes clear
leadership behaviours and effective tools. The
updated strategy can then build on current
efforts, such as programmes focused on
diversity and inclusion and psychological well-
being. This strategy should be sponsored by the
board and empower lower-level teams to drive
autonomous, aligned interventions.3. Pilot interventions to test and learn: Deploy,
test and learn. Set up pilot programmes to
try out and refine strategies. This allows for
targeted testing, continuous improvement,
learning from failures and ensuring that only
the most effective interventions are scaled.
Begin with small, manageable programmes
addressing immediate needs to start building
momentum and create longer-term impact.
Interventions do not need to be complicated –
simple actions, such as encouraging employees
to take “movement breaks” during work or
training managers to discuss mental health
with their teams, can be highly effective. Shift
away from offering reactive interventions at an
individual level in favour of implementing more
proactive interventions, especially those aimed
at teams.
4. Track three to five metrics to measure
success: Start with three to five KPIs that
drive workforce health and organizational
performance, ideally ones already tracked or
easy to implement.98 Refine these KPIs for
optimal insights. Assess broader effects by
updating the investment case and re-surveying
employee health. Use these insights to steer
the strategy – whether that means stopping,
redirecting or scaling interventions. Systematic
measurement validates the investment in a
healthy workforce.
5. Ensure leadership commitment and
sponsorship: Real change starts in the
boardroom with executives making employee
health and well-being a strategic priority.
Executives must set the vision, hold themselves
accountable and integrate health and well-
being into the core organizational strategy.
They should also nominate an executive-team
sponsor and a board sponsor as a signal of
leadership commitment. The sponsor does not
need to be the chief HR, people or medical
officer; it can be very powerful if another
executive takes the sponsor role. Executives will
need to be transparent in their communication
and authentic in how they role model. They also
need participate in health initiatives to create a
supportive environment where employees feel
encouraged to engage and be open about their
health challenges.
As the executive sponsor of the well-being agenda at Standard Chartered,
I believe that well-being at work is at the core of employee engagement and
productivity. We want our people to feel able to bring their best selves to work and
deliver sustainable high performance. I am passionate about using my role to help
create a positive and healthy work environment. This means listening to colleagues
about their needs and supporting them to build well-being-related skills – such as
resilience and adaptability, empathy, and personal energy management. Having an
executive sponsor outside of the traditional HR setting demonstrates that well-being
is for everyone and it’s a shared responsibility.
Diego De Giorgi, Group Chief Financial Officer, Standard Chartered
Thriving Workplaces: How Employers can Improve Productivity and Change Lives
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