Urban Deliveries Case Studies Combined 2025

Stakeholders involved NYC’s OHD relies on broad partnerships: city, state and federal agencies set rules, provide funding and enforce compliance; consultants oversee outreach and data; businesses adjust delivery times and offer feedback; community boards and industry groups represent neighbourhoods and trucking interests; and academic institutions track results and recommend improvements. Sector/level Type of stakeholder Role in programme Public sector – cityMunicipal transport and planning teamsDraft regulations, oversee curbside use, manage outreach, coordinate across departments Procurement and facilities agenciesAlign city-owned fleets and buildings with off-hour delivery requirements Environmental and enforcement unitsMonitor and respond to noise complaints, provide mitigation guidance, ensure compliance Public sector – Regional/federalState/regional transport authoritiesProvide funding (e.g. grants, toll revenue), ensure regulatory compliance, supply regional freight data Private sector Logistics consultants and contractorsDeliver technical support, administer incentive schemes, run data collection Businesses and carriersRetime deliveries, invest in equipment upgrades, share operational cost/benefit data Industry/civil society Business districts and trade groupsAggregate business participation, mediate with carriers, channel neighbourhood feedback Academic and research Universities and research centresConduct evaluations, collect performance data, advise on programme design