Four Scenarios for the Future of Travel and Tourism 2025
Page 15 of 23 · WEF_Four_Scenarios_for_the_Future_of_Travel_and_Tourism_2025.pdf
Structural foundations: This scenario emerges
from hyper-accelerated technological innovation
intersecting with fragmented economic recovery
patterns. Generative AI adoption in T&T operations
reaches 78% penetration by 2030, while 5G/6G
networks cover 92% of urban destinations but
only 34% of rural areas.59 The global digital divide
exacerbates disparities: Africa’s ICT Readiness
pillar score stagnates at 2.88 (vs. Asia’s 4.98),
reflecting infrastructural underinvestment and
regulatory lag. Metaverse tourism may capture
part of the sector revenue, primarily cannibalizing
budget travel segments as cost-conscious
consumers opt for virtual experiences over
physical travel. Algorithmic pricing volatility
intensifies, with fare fluctuations increasing by
300% due to AI-driven demand forecasting models
optimized for short-term profit maximization.
Demand–supply dynamics: Non-leisure travel
rebounds to 130% of pre-pandemic levels, driven
by hybrid work policies enabling blended travel
extensions. Corporate travel platforms integrate
augmented reality/virtual reality (AR/VR) for hybrid
conferences, reducing per-employee travel
costs by 22% but diminishing hotel occupancy
in secondary business hubs. Leisure demand
polarizes: luxury travellers adopt AI-curated “hyper-
personalized” itineraries, while mid-market tourists face affordability crises due to dynamic pricing
algorithms. Airbnb reports 45% of bookings now
managed by AI agents, eroding traditional agency
margins from acting as intermediaries.60
Supply chains face dual pressures: Robotic
housekeeping adoption reaches 38% in high-
income economies, but maintenance costs for
IoT-enabled hotels outpace savings by 19%.61
The TTDI’s Tourist Services and Infrastructure
pillar reveals a 14-point gap between automated
(5.2 average) and manual (3.8 average) service
providers. Meanwhile, blockchain-based
loyalty programmes relying on energy-intensive
consensus mechanisms (e.g. proof of work) reduce
intermediary fees but increase energy consumption
per transaction by 3.2 kWh, far exceeding
traditional database systems and challenging
sustainability targets.
Economic multipliers – the scenario yields unequal
socioeconomic benefits:
–Employment shifts: By 2030, automation and
new technologies are expected to automate
or transform between 25 and 45% of tourism
jobs, particularly routine and customer-facing
roles: 29% of large enterprises today are already
using AI. Routine and repetitive tasks (front Scenario 4: Tech turbulence
This fourth scenario is marked by accelerated technology disruption and uneven
growth and has the following characteristics.
Four Scenarios for the Future of Travel and Tourism
15
Ask AI what this page says about a topic: