Future of Jobs Report 2025
Page 86 of 290 · WEF_Future_of_Jobs_Report_2025.pdf
Big Data Specialists, AI and Machine Learning
Specialists, and Security Management Specialists.
To improve talent availability, the industry is
planning on investing in reskilling and upskilling
(71% of employers), supporting employees’ well-
being (64%) and improving promotion processes
(61%). Remote and hybrid work is also seen as a
strategy to stay attractive for 58% of companies
in the industry, and one out of two respondents
is calling for changes to labour laws that support
remote work (compared to 36% in other sectors).
The industry is particularly advanced in its plans to
remove degree requirements in favour of skills-
based hiring approaches (28%, compared to 19%
across all industries).
Employers in the Government and Public Sector
identify organizational culture and resistance to
change as the top barrier to transformation by
2030, as the sector plans to continue investing
in digital and green transformation over the
next five years. In line with global trends, AI
and big data, Networks and cybersecurity and
Technological literacy are the skills with highest
perceived increasing importance, followed by
Environmental stewardship and creative thinking
skills. Skills gaps in the labour market and outdated
regulatory frameworks are seen as potentially
slowing down transformation of the sector. Overall,
public employers are positive about future talent
availability, with 52% of respondents expecting
improvements in the next five years. To increase
sector attractiveness and strengthen the sector
talent base, 80% of employers are planning on enhancing talent progression and providing
reskilling and upskilling programmes in the next five
years.
Information and Technology Services companies
are heavily focused on adopting advanced
technologies by 2030, with anticipated near-
universal uptake of AI and information processing
(99%, compared to the 86% global industry
average) and a strong focus also on quantum
and encryption technologies (41%, compared
to 12% globally). Growing job roles in the sector
are foreseen to include Digital Transformation
Specialists, Software and Applications Developers,
and Sales and Marketing Professionals. Alongside
AI and cybersecurity skills, the industry expects
stronger emphasis on resilience, flexibility, and
agility than most other sectors, while more
employers expect demand for programming and
design and user experience skills to decline than
in other industries. Workforce strategies aim to
prioritize upskilling and hiring talent with new
skills to address emerging needs, alongside a
higher tendency to reduce staff with less relevant
skills (49%, compared to 41% in other industries)
and offshore segments of the workforce (17%,
compared to 8%).
By 2030, transformation of the Infrastructure
sector is foreseen to be driven by a need to
increase investments in carbon reduction, climate
adaptation and digitalization. As a result, new
job roles are expected to be created for Big Data
Specialists and Organizational Development
Future of Jobs Report 2025
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