Matching Talent to the Jobs of Tomorrow A Guidebook for Public Employment Services 2025

Glossary (3/4) Term Generic definition Applied to job matching Learning experience platforms (LXP)Platforms that deliver personalized learning experiences to users by using AI to recommend learning resources based on their needs, preferences and past behaviour.LXPs can help workers and job seekers upskill by recommending training aligned with their career goals and available job openings, unlike traditional systems that follow a one-size-fits-all approach. Learning management systems (LMS)An LMS is a software platform used to create, deliver and manage educational content and training programmes.LMSs can bridge skill gaps by offering training courses to align candidate skills with job requirements. They focus more on structured learning than LXPs, which prioritize personalization. Machine learning (ML) ML is a branch of AI and computer science that focuses on the development of systems that can learn and adapt without following explicit instructions. ML imitates the way humans learn, gradually improving its accuracy by using algorithms and statistical models to analyse and draw inferences from patterns in data.18ML algorithms can analyse past hiring data to predict which candidates might be a good fit based on skills, experience and job descriptions. They focus on identifying patterns and making predictions from structured or unstructured data. Natural language processing (NLP)NLP refers to the ability of a machine to process, analyse and mimic human language, either spoken or written.19 NLP can extract key information from resumes and job descriptions, speeding up and improving accuracy compared to manual keyword searches. Ontology Ontology refers to defining the properties of subject areas and how they are related by defining a set of concepts, terminologies and categories that represent the subject.It maps out skills, roles and qualifications to standardize how candidates are assessed. Unlike taxonomy, ontology encompasses relationships between concepts. Open educational resources (OER)OERs are learning, teaching and research materials in any format and medium that reside in the public domain or are under copyright that have been released under an open license, permitting no-cost access, re-use, re-purpose, adaptation and redistribution by others.20OERs can provide job seekers with accessible learning resources to upgrade skills based on market demands. Public employment services can use OERs for cost-effective training, improving employability and reducing barriers to skill development. Matching Talent to the Jobs of Tomorrow: A Guidebook for Public Employment Services 33