Resilience Pulse Check 2025
Page 14 of 28 · WEF_Resilience_Pulse_Check_2025.pdf
The organizational dimension – covering agility,
talent access, workforce churn and role clarity – is
crucial for resilience, but remains the dimension
where companies feel least prepared, despite
moderate prioritization. This gap underscores the
need to strengthen resilience leadership within
organizations. Resilience leadership involves
guiding teams through uncertainty with adaptability,
foresight and a focus on sustainable growth. In the
organizational dimension, resilience leadership can
support a culture that embraces change, promotes
continuous learning and empowers employees.
This, in turn, enhances cohesion, reduces turnover
and enables agile responses to market shifts,
reinforcing long-term stability and growth.
Cultivating organizational resilience has
been increasingly challenging due to recent
technological and workforce disruptions. By 2030,
over 30% of EU workers will need to upskill or
reskill due to automation, while evolving societal
expectations – especially among Gen Z – are
creating a mismatch in workplace priorities.
Additionally, lingering effects of the pandemic
have led to widespread burnout, with a McKinsey
survey showing that one in four employees globally
reported burnout symptoms in 2022.13
Lack of resilience leadership in the organizational
dimension can be identified through key
symptoms across four levels: board, company,
team and individual.
Board-level symptoms
At the board level, decision-making is often
delayed due to prolonged discussions and
overly cautious approaches, reducing agility in responses to emerging challenges. This problem
is compounded by limited foresight, insufficient
proactive risk monitoring and inadequate focus on
talent and succession planning, which undermines
leadership stability during transitions.14,15
Company-level symptoms
At the company level, innovation and creative
thinking are hindered by ambiguity in strategy
and roles, escalating employee dissatisfaction
and burnout, stalled transformation efforts (due
to fatigue and resistance), and slow, bureaucratic
decision-making processes.
Team-level symptoms
At the team level, segregated formation,
interpersonal tensions and ineffective debates
weaken cohesion, while an excessive focus on
tasks stifles collective learning. Feelings of being
unvalued or unsafe due to unfair treatment and
non-inclusive practices further erode team morale
and productivity.
Individual-level symptoms
Individually, employees are experiencing depleted
personal energy and focus, leading to feelings of
overwhelm, fatigue and burnout. More frequent
reactive tendencies, such as control, protection
and conformity, coupled with fixed mindsets (e.g.
scarcity, victim mentality, win/lose scenarios), limit
the capacity for inspiration and creativity. 2.4 Building resilience leadership within
the organizational dimension
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Resilience Pulse Check: Harnessing Collaboration to Navigate a Volatile World
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