Rethinking Media Literacy 2025
Page 31 of 45 · WEF_Rethinking_Media_Literacy_2025.pdf
organizations as well as a range of experts who
help it stay ahead of new kinds of potentially
harmful content. From October-December 2024,
over 98% of violative content on TikTok was
removed before a user reported it to the platform.49
Disinformation life cycle level
TikTok’s intervention addresses three key stages
of the disinformation life cycle: content creation,
distribution and consumption.
At the content creation stage, TikTok was the first
platform of its kind to launch a tool that enables
creators to easily label their AIGC and give viewers
important context.
In terms of distribution, TikTok was the first
video-sharing platform to start implementing
the Coalition for Content Provenance and
Authenticity’s (C2PA) content credentials
technology, which enables TikTok to automatically
label AIGC created on some other platforms, while
informing C2PA of AIGC made on TikTok.50
Finally, at the consumption stage, TikTok invests in
media literacy campaigns and other strategies to
increase awareness of its AIGC tools and controls
so users can feel confident about navigating
content on its platform. While experts welcome
AIGC labelling measures, they emphasize that
media literacy is also crucial for driving adoption
and clarity. To help its community navigate AIGC
and misinformation online, TikTok has launched
media literacy resources that were developed with
guidance from experts.
In 2024, TikTok launched an AIGC transparency
in-app campaign (developed with expert guidance
from WITNESS and Mutale Nkonde, Chief Executive
Officer and founder of AI for the People and a
member of TikTok’s US Content Advisory Council)
to help the TikTok community feel more confident about navigating content on the platform and
beyond. The campaign had two objectives:
1. Drive awareness of product features (AIGC
labels and the reporting tool) that can help
people spot and act upon AIGC misinformation
2. Increase familiarity with TikTok’s approach to AIGC
As part of this campaign, TikTok used AI
technologies such as dubbing, translation and
video generation to create two in-app videos
that highlighted different use cases and common
scenarios of AIGC. The goal of using GenAI was
to help illustrate both the creative power and
potential risks of this technology. Each video
opened with an engaging hook and disclosed that
the content is made with the help of AI early on,
highlighting that AIGC is not inherently harmful,
and can be a powerful and positive creative tool
when used properly. The scripts were intended
to be entertaining, educational and positive in
tone. These videos were launched in five different
languages in five countries.51
Outcomes
The videos reached 90 million users in total in
five countries and led to a knowledge hub that
had more information and tips on how to spot
AIGC. The campaign helped drive awareness
of and familiarity with TikTok’s AIGC tools and
controls as well as highlighting the importance of
AI transparency more broadly. This helped users
spot and act upon potentially misleading AIGC,
reinforcing TikTok’s commitment to educating
communities on media literacy and providing a safe,
welcoming and trustworthy creative environment.
This campaign is an example of how TikTok has
been working with experts to develop media literacy
strategies that can help its community identify and
think critically about AIGC and misinformation.
Rethinking Media Literacy: A New Ecosystem Model for Information Integrity
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