The Cyber Resilience Compass 2025
Page 14 of 26 · WEF_The_Cyber_Resilience_Compass_2025.pdf
As a leading global energy company, Repsol operates critical
infrastructure in highly complex digital, cloud and industrial
environments. With digitalization and innovation driving the
company’s growth, ensuring protection against potential
cyberthreats while preserving operational continuity presents
a core priority of Repsol’s operations.
Central to Repsol’s resilience strategy is continuous training
and education for users, its business operations team and its
technical team. This prepares the company to minimize the
impact of cyberattacks by enhancing response speed and
precision. Frequent crisis simulations with business continuity
and technical tests are conducted to improve detection and
response capabilities while strengthening the resilience of
response teams under stress.Repsol integrates both red-team simulated cyberattack
exercises and tabletop decision-making scenarios,
sometimes with no prior notice. Employees from all
locations participate, and some exercises escalate to the
board level. Lessons learned from these exercises lead to
continuous improvements, and to strategies and responses
being refined.
This comprehensive approach ensures Repsol’s cyber
resilience is robust and adaptive, safeguarding its
infrastructure and supporting ongoing digital growth by
enabling quick and effective responses to cyber incidents.CASE STUDY 6
Repsol – Resilience in action: The power of training and simulations
Business processes describe an organization’s
approach to prioritizing, designing, implementing
and adapting functions. This involves:
–Prioritizing and tiering business services
–Preparing for worst-case scenarios
–Building adaptability and resilience into
business operations
–Reviewing business processes regularly to
meet changing priorities
Examples of front-line practices that organizations
are applying:
–Top leadership identifies the most critical
business services and tiers them regularly to
(re-)prioritize their importance under shifting
circumstances. Clarity and prioritization allow
enhanced decision-making and effective
allocation of resources during a crisis.
–Local leadership anticipates failures and builds
key business processes to continue operations
despite worst-case disruptions. Business
processes embed resilience from the outset
with redundancy and acceptance of risk built
into process design. Similarly, data protection
officers (DPOs), CISOs and local leadership
establish information governance policies that
mitigate the potential impact of significant data
breaches by reducing the volume of data at risk. –Teams periodically review and refine business
processes to meet changing priorities and
incorporate lessons from past incidents.
Business processes are able to adjust to internal
and external factors, such as regulatory and
legislative changes, an evolving risk landscape
and business priorities, emerging supply-chain
dependencies and shifts in digital infrastructure.
Many experts shared examples of collaborating
with colleagues within an organization to develop
fallback processes, typically as part of business
continuity planning. A key challenge is to ensure
that these plans consistently include a broad range
of relevant cyber risk scenarios. Sectors such as
critical national infrastructure and the military often
construct business processes to be resilient by
design. Examples include eliminating single points
of failure, and using the concept of separation of
duties, where business process architects assume
that an incident will occur and try to minimize its
impact. While embedding high levels of inherent
resilience into business processes is beneficial, it
comes with costs in terms of financial investment
and process efficiency. Recent regulations to
strengthen operational resilience were cited as a
major driver for organizations to focus more on the
inherent resilience of their business processes.3.4 Business processes
The Cyber Resilience Compass: Journeys Towards Resilience
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