The Future of AI Enabled Health 2025
Page 17 of 30 · WEF_The_Future_of_AI_Enabled_Health_2025.pdf
Fragmented coordination in AI
implementation in health
Implementing AI on a large scale requires a
coordinated approach that engages both national
governments and local champions. AI offers a
unique opportunity to redesign health systems
and workflows by integrating lessons from past
initiatives while advancing new innovations. To do so,
governments must exhibit expertise and leadership
to create an appealing vision for AI in health and
articulate a transformation journey to deliver this
vision. Traditional change management often
emphasizes operational or decision-making levels.
In contrast, AI-driven change should be shaped by
demand, incorporating feedback from end users,
such as patients and communities, alongside input
from payers and policy-makers. This dual-track
approach ensures solutions are relevant, sustainable
and scalable, thereby preventing fragmentation. By
aligning these diverse perspectives, AI can be more
effectively integrated into health systems, addressing
real-world needs and ensuring broader adoption
and success. Additionally, a public communications
campaign is needed to ensure that AI-driven changes
are seen to be beneficial for patient care and to
encourage behavioural shifts, particularly when front-
end pathways are affected (one example being digital
front doors, which allow patients to access healthcare
without the need to see a health professional).
Change management processes will be more
effective if designed and driven by local champions.
Identifying and supporting these champions is
crucial for successful implementation. In some
countries, experts recognize that digital health operates on a push model due to low structural
demand; in these settings, local champions are
essential to ensure adoption and diffusion.
For example, India’s AI for TB initiative has
demonstrated significant success. By using AI-
powered mobile apps, local health workers in
rural areas have increased early detection rates
of tuberculosis by 16%,15 showcasing how local
champions can effectively use AI to improve health
outcomes in underserved regions. However, they
need to operate in a context where their push is
paired with a demand or minimal pull. This demand
is usually the responsibility of local policy-makers
or decision-makers, meaning that the coordinated
national governments and local champions change
process is a requirement for scaling up AI in health.
Another example is the National COVID-19 Chest
Imaging Database (NCCID) in the United Kingdom,
established by the country’s National Health Service
(NHS) during the pandemic. This initiative collected
an extensive repository of chest-imaging data (more
than 40,000 X-rays, magnetic resonance images
and computed tomography images) from all over
the United Kingdom to support the development
of AI tools for better diagnosis of COVID-19. The
decentralized nature of the NCCID promoted
collaboration among various NHS trusts, universities
and private companies. More than 20 NHS trusts
contributed imaging data, and several universities
(such as the University of Cambridge) and research
institutions used this data to develop AI tools. These
tools were then made available at the local level to
speed up the process of identifying patients at risk of
severe complications, enabling quicker interventions
and improving intensive care unit resource allocation.16
Short-term pressures and long-term sustainability need to be balanced
Overcoming these challenges and securing AI’s
place in healthcare requires a strategic approach
that balances short-term political pressures with
long-term financial sustainability and innovation.
Even with these solutions in place, success
hinges on leadership that actively engages with
the technical decisions critical to AI integration. Too often, leaders defer these crucial decisions
to technical experts, creating a risk of fragmented
and inefficient systems. To ensure AI adoption is
both strategic and sustainable, it is essential for
leadership to take an active role in shaping the
technical landscape and guiding the integration
process effectively.
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The Future of AI-Enabled Health: Leading the Way
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