The Intervention Journey A Roadmap to Effective Digital Safety Measures 2025
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Example educational interventions TABLE 2
Intervention Description Example organization(s)
Media information
literacy programmesEducational programmes designed to teach users
(especially young people) how to critically assess media,
understand online risks and recognize misinformation.Meta
Collaborated with experts to launch Get Digital, which
blends ready-to-use lessons, tips and resources.
Community
workshopsInteractive sessions, often hosted in person or virtually,
to educate communities about online risks and safety
practices, offering hands-on guidance.Google
“Be Internet Awesome” workshops focused on teaching
children and parents how to navigate the internet safely,
avoid scams and use digital tools responsibly.
Resource libraries –
blogs and forumsOnline platforms hosting a wide variety of content such
as articles, FAQs, guides and expert advice on how to
stay safe online and manage digital risks.Google Safety Center Blog
Provides regular updates on online safety practices
and privacy tips.
School-based digital
safety curriculaEducational curricula integrated into schools to teach
students about the importance of digital safety, privacy
and responsible online behaviour.Common Sense Media’s Digital Citizenship Curriculum
Used in schools across the US to teach students about
online privacy, safe social media use and responsible
digital behaviour.
Digital well-being
resources Resources aimed at promoting healthy digital habits,
reducing screen time and managing online activities to
prevent burnout or negative mental health impacts.Google’s Digital Wellbeing App
Offers tools to track screen time, set limits on app use,
and promote better digital balance.
Parental guides Resources aimed at improving parents’ understanding
of how to keep their child safe online and/or use
parental controls.Niantic
Parent Guide and Parent Portal to learn about
safety tools and features and manage children’s
experiences online.
Source: Meta. (n.d.). Digital literacy; Google. (n.d.). Empowering kids to be safe, confident explorers of the world; Google
Keyword. (n.d.). Safety & Security; Common Sense Education. (n.d.). Digital Citizenship Curriculum; Google. (n.d.).
About; Niantic. (n.d.). Niantic Parent Guide.
3.3 Policy-related interventions
Policy-related interventions encompass the
development, implementation and enforcement of
rules, guidelines and regulations set by companies and
governments to address and mitigate online harms.
At the company level, policy-related interventions
involve crafting both internal and external policies
to address online safety and conduct. Internal
policies, for example, include procedures for
managing and escalating issues, such as protocols
for reporting and handling incidents of harassment
or security breaches. External policies, on the other
hand, involve policies such as the development of
community guidelines that govern user behaviour
on the platform.At the governmental level, policy-related interventions
involve enacting and enforcing regulations that set
legal requirements for online safety, such as data
privacy laws or regulations targeting harmful online
content. These policies often require collaboration
between different stakeholders.
Developing industry-relevant policies that address
the needs of the entire sector, rather than
being specific to individual platforms, promotes
consistency and broader applicability, such as with
policies on storage duration and sharing practices.
Clear processes and policies for handling appeals,
empowering content moderation and determining
when to remove content are essential for ensuring
transparency and fairness in enforcement.
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