Transforming Urban Logistics 2024

4Recommendations City governments should take an active role, but each player in the ecosystem needs to play its part. Every city’s transformation journey is unique, and cities have evolved to varying levels of maturity and readiness in terms of transport infrastructure and logistics planning. Consequently, the optimal strategies for each city depend on its specific circumstances. The recommendations in this section are presented as a guide to be considered alongside city governments’ own assessments of their unique context. Additionally, the recommendations in this white paper should be viewed from the perspective of the changes in behaviour required to create less congested, more sustainable and more liveable cities that can thrive economically. For example, local PUDO pick-up deliveries could reduce the number of vehicles on the road if consumers accept such a change of location and are prepared to pick up their parcels through sustainable modes; this is an area where e-commerce retailers can influence and educate their consumers. The recommendations below are structured around key themes. Some are more strategic, others more tactical. Each recommendation is attributed to a principal theme, but the interconnected and complex nature of the urban environment and the required interventions means that the impact will inevitably also extend across multiple other themes. Transforming Urban Logistics: Sustainable and Efficient Last-Mile Delivery in Cities 20