Checklist for city governments TABLE 14.1 Recommendations for city governments Themes Recommendations checklist Strategy roadmap 1. Integrate logistics into urban planning by addressing industry needs in master plans, guided by a sustainable urban logistics plan (SULP). Include space for microhubs and EV charging and create incentives for industry collaboration. 2. Develop and communicate the city’s EV transition strategy and vision. Work closely with industry and form relevant working groups. Regulatory standardization3. Develop clear, standardized and practical logistics rules, covering last-mile operations, kerbside use and micromobility. These should be harmonized between city government departments, across city governments and at national level where possible. 4. Promote a collaborative environment for innovation and investment by creating an appropriate framework. Allocate resources to support the private sector in navigating regulations and expediting planning processes, especially for emerging technologies. 5. Share global best practices to speed up the implementation of initiatives. Use other cities’ experiences and allocate dedicated resources in support of this effort. Collaboration 6. Allocate public space for logistics, including charging stations, parcel lockers and microhubs. Work with city departments and private landowners to identify suitable locations. 7. Ensure widespread installation of EV charging facilities. Consider partnering with charging-point operators to install stations at appropriate scales for EV adoption. 8. Facilitate safe and beneficial data sharing between the public and private sectors. Consider implementing data platforms that protect sensitive data and offer collective insights, possibly as a condition of kerbside access. 9. Create conditions for innovation and the implementation of test projects. Consider building co-creation labs and convening stakeholders around specific challenges. Emissions 10. Create incentives for micromobility and on-foot modes. Consider designating low-traffic neighbourhoods and zero-emission zones, limiting vehicle access and providing sustainable alternatives. 11. Make zero-emission fleet adoption financially viable. Consider using tools such as road-user charging discounts, purchase subsidies, favourable loans and contracts for difference (CFD). Safety 12. Ensure safe environments for on-foot and micromobility deliveries. Consider investing in segregated cycle infrastructure and providing clear rules on the use of public space. 13. Maintain high safety standards for all road users. Consider reviewing legislation, engaging with national government and standardizing safety approaches. 14. Improve logistics-fleet safety standards. Consider implementing a safety accreditation scheme for motorized and micromobility fleets, standardized across cities. Infrastructure development15. Enhance kerbside management to meet delivery needs without disrupting traffic. Consider adding loading capacity and using digital solutions to manage space based on real-time demand, prioritizing zero- emission vehicles. 16. Assess non-road transport capacity. Consider delivery pathways such as rivers, canals and UAV air corridors and the necessary policies for private-sector use. 17. Provide transparent data on charging infrastructure. Consider using a citywide open-source platform to map infrastructure and pricing and to match EV charging-point infrastructure supply and demand. 18. Ensure visibility of the urban delivery landscape. Consider using a data platform to analyse citywide deliveries to support enabling infrastructure investment decisions. Technology 19. Optimize transport network operations in real time. Consider using digital twin technology to predict traffic flows and plan scenarios, offering geospatial data to help last-mile operators navigate restrictions. Transforming Urban Logistics: Sustainable and Efficient Last-Mile Delivery in Cities 21

Transforming Urban Logistics 2024