Contact Support

This form is the way to reach us. Tell us what you need below and we will write back to the address you give. You will get a reference number as soon as you send it, so you can check on your message later at the status page.

We need this to reply. It is stored encrypted and is never shown publicly, sold, or added to any mailing list.

How quickly we answer

  • Crawler or content removal — within 48 hours. If you want your site excluded from our crawler, this is the fastest route.
  • Privacy or personal-data requests — within 30 days, as the law requires. That covers asking what we hold about you, asking for a copy, and asking us to delete it.
  • Copyright notices — within 72 hours.
  • Everything else — usually within a week.

Profoundd is run by a small independent team, not a call centre. If something is urgent, say so in the first line of your message.