Stakeholders involved Delivering on foot required coordination across public authorities, private operators and local communities. The table below outlines the key actors and their roles in shaping the pilot. Stakeholder group Sub-group Roles and responsibilities Public sector Local councils Issue traffic management orders, adapt parking permits and designate curbside bays for anchor points. Lead consultations with residents and businesses to balance innovation with local concerns. To resource this work, councils drew on a mix of Transport for London funding, grant programmes, and internal revenue to cover staff time for design and monitoring. Private sector City/transport authorities Provide funding and policy oversight to align pilots with citywide transport and climate strategies. Logistics platforms Design the delivery model, integrate it into sustainability strategies and coordinate with authorities. Delivery service partners (DSPs)Manage daily operations, employ porters, and provide feedback on anchor point siting and scheduling. Communities and residentsResidents and businesses Participate in statutory consultations and informal engagement. Their acceptance or opposition shapes permit extensions, relocations, or removals. Expansion trajectory The pilot has attracted interest from other cities and landowners. The next step is standardizing permits, so replication does not rely on bespoke agreements. Proof of concept Over one million parcels delivered on foot in the first year. New interest More than 10 councils are interested in hosting anchor points. Private landowners and parking operators are keen to collaborate. Next step Amazon has identified Islington’s Universal Business Parking Permit as a framework with potential for wider application and has shared this approach with other local authorities.

Urban Deliveries Case Studies Combined 2025