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Shelly Lubbers 541-772-4293 Objective: To secure a position which offers growth and the possibility of taking on new challenges. Experience: The Associates Medford, Oregon Account Representative June 1999 to November 1999 Processed and approved loan applications, payments, collections, answered phones. General customer service. AmeriBanc Corporation Medford, Oregon Jr. Processor October 1998 to April 1999 Process, ship, fund, and insure VA, FHA, and conventional real estate loans. Prepared and ship Va and FHA loan files for LGC and MIC's. Pay MIP's and Va funding fees using the FHA Connection and Mellon Banks ACH on-line system. Order money for funding loans. Order credit reports and flood certificates. Keep track of loan register and assign loan numbers. Assisted in preparation for annual audit. Maintain quality control files. Help coordinate loans with Client, Escrow and Investor. Answer phones and general reception duties. Town & Country Chevrolet Ashland, Oregon Sales Consultant July 1998 to October 1998 Assist customers in the selection and purchase of new and used vehicles. Saturn of Southwest Oregon Medford, Oregon Sr. Sales Consultant/ Back up Finance Manager July 1995 to July 1998 Assist customers in the selection and purchase of new and used vehicles. Obtained payoff and insurance information. Put all necessary information together for financing. Prepared all loan documents and DMV work needed. Assisted customers and explained all documents. Packaged loan for lenders. Kept track of outstanding balances and funding. Work with customers to obtain protection packages and service plans, insurance and products to protect the vehicle . Involved in training and scheduling of other personnel. Advanced Business Technology Talent, Oregon Telephone Sales Representative August 1994 to July 1995 Business to business telemarketing. Sold business reference material to large corporations. References: Available upon request