Future of Global Fintech Second Edition 2025
Page 14 of 57 · WEF_Future_of_Global_Fintech_Second_Edition_2025.pdf
Factors supporting
fintechs’ ability to grow
To understand the main drivers of the fintech
industry’s growth, several survey questions asked
respondents to share their perceptions of factors
supporting or hindering their business’ ability
to grow and develop.
As in the first study, consumer demand and
access to skilled talent remained the top enablers
of fintech growth. In this year’s study, fintechs
expressed a more positive view towards these,
and all, factors. For instance, 90% – compared
to 51% in the previous survey – viewed consumer
demand as either very supportive (37%) or supportive (53%) (Figure 7). This was the most
crucial factor driving fintech growth.
Regarding the unsupportive factors, Figure 7
highlights that macroeconomic factors remained
the top hindrance to fintech growth (with 18% citing
it as unsupportive), followed by users’ digital and
financial literacy (14%). However, these concerns
were significantly lower than those reported in the
2024 study.10 This more positive view was also
seen in the regulatory environment (11% against
47% in the first edition) and funding environment
(12% against 40% in the first edition). Interestingly,
many surveyed fintechs expressed neutral views
on the funding environment, even though fintech
funding has declined significantly from 2021 highs
in terms of value and number of deals.11
Factors supporting or hindering fintechs’ ability to grow FIGURE 7
Macroeconomic factorsAccess to skilled talent
Digital and financial
literacy of users
Regulatory
environment
Interoperability of financial
service providers
State of digital public
infrastructure (DPI)
Funding environmentConsumer demand
37% 53% 10%
Very supportive Supportive Neither supportive nor unsupportive Unsupportive18% 54% 26% 2%
13% 57% 16% 14%
18% 51% 20% 11%
16% 45% 28% 11%
20% 38% 33% 9%
18% 39% 31% 12%
14% 31% 37% 18%
14
The Future of Global Fintech: From Rapid Expansion to Sustainable Growth
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