PHSSR Policy Roadmaps for Acting Early on NCDs Synthesis Report 2025
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61 Acting early on NCDs
The Partnership for Health System Sustainability and ResiliencePOLICY LEVERS: TREATMENT AND DISEASE MANAGEMENT
The evidence exposes a mismatch between single-disease guidelines and the reality of living with
MTLCs: despite its prevalence, no country in our sample has developed a comprehensive MTLCs
management framework. Disease management programmes demonstrate potential, but face
criticism for inflexibility and administrative burden. The pandemic revealed extreme vulnerability,
with major reductions in screening and substantial increases in preventable mortality, yet few
countries have developed crisis-resilient NCD care plans. The gap between guideline availability and
clinical implementation, combined with fragmented care coordination, means that even patients
who access treatment struggle to achieve optimal outcomes.
Based on the evidence examined, countries should consider the following approaches to strengthen
ongoing management:
■ Develop guidelines for patients with MTLCs with practical decision-support tools
Current guidelines that treat each condition in isolation become dangerous when applied to patients
with multiple conditions, potentially creating unsustainable treatment burdens and harmful drug
interactions. New guidelines must address common disease combinations explicitly, providing
frameworks for prioritising interventions when recommendations conflict and protocols for
deprescribing when risks exceed benefits. Clinical decision support tools should help reconcile
competing guidelines whilst maintaining focus on what matters most to individual patients.
■ Scale disease management programmes with systematic enrolment and quality standards
Structured disease management programmes have proven effective but typically reach only
motivated volunteers rather than those most in need. Shifting to opt-out enrolment ensures
programmes reach their target populations whilst maintaining patient autonomy. Although, this
must be combined with projections of demand for disease management programmes and
corresponding investment to expand capacity. These programmes must demonstrate genuine
impact through improved clinical outcomes and reduced emergency care, with funding contingent
on achieving both high coverage and quality benchmarks that matter to patients.
■ Strengthen medication management systems
The complexity of medication regimens for multimorbid patients requires systematic approaches to
reconciliation, review, and optimisation. This includes regular comprehensive medication reviews
that consider all conditions together, involvement of pharmacists embedded within primary care
multidisciplinary teams, and decision support tools that identify potentially harmful interactions or
optimisation opportunities.
■ Invest in patient self-management support
Effective chronic disease management increasingly depends on patient capabilities that current
systems do little to develop. Countries need structured education programmes that go beyond
information provision to build practical skills in expert patients, ongoing support systems that help
patients navigate daily management challenges, and recognition that self-management support is
an essential clinical service rather than an optional extra.
■ Build crisis-resilient chronic disease care
Emergency preparedness must explicitly address NCD service continuity, with clear protocols for
maintaining essential services, protecting vulnerable populations, and ensuring equitable access to
alternative care modalities during disruptions. This requires identifying minimum service packages,
developing remote management capabilities, and ensuring supply chain resilience for essential
medications.
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