Innovation in GovTech requires a collaborative ecosystem where political support and citizen engagement coexist to drive meaningful change. By embracing agility and proactive strategies, we can transform technology into a tool that enhances public service and enriches the lives of citizens. João Carabetta, Chief Data Officer, City of Rio de Janeiroand experimentation. These initiatives aim to convene government, private industry and academia to co- create digital solutions that can address pressing societal challenges, from streamlining bureaucracy to enhancing public health systems. According to research, this shift is driving increased investments into the B2G (business-to-government) market, improving the quality and availability of GovTech solutions. Investments in GovTech have driven significant progress, particularly in Rio de Janeiro. The city has been pursuing digital transformation since 2013, with a goal to digitalize 95% of its government services by the end of 2024. This effort is part of a broader strategic plan that not only aims to enhance public service efficiency and accessibility but also supports urban planning through data-driven insights and improved resource management. Key initiatives –Digital government law: The digital government law has been a key driver of GovTech collaboration across Brazil, paving the way for the development of the country’s comprehensive digital government strategy. This strategy, with a citizen-centric approach, integrates over 4,000 digital services across states and municipalities, serving 140 million Brazilians. Building on its success, a new strategy for 2024-2027 is currently in the works, promising further advancements in digital governance and public service delivery. –Governance Risk Assessment System (GRAS): GRAS is a tool designed to detect risks of fraud, corruption and bias in government contracting. The system harnesses advanced data analytics and can be easily deployed across local or cloud-based platforms, enhancing transparency and trust in public-sector procurement. –Rio de Janeiro early warning system (EWS): In the aftermath of a natural disaster in 2010, Rio de Janeiro implemented a data-driven EWS to improve disaster response and management. Overseen by the City Council and Civil Defence, the system has significantly enhanced disaster preparedness by improving monitoring capabilities, bolstering real-time communication and expanding disaster management expertise across the city. Rio’s EWS now serves as a model for other cities aiming to strengthen disaster resilience and preparedness through advanced, data- based systems. The digital government law, with a citizen- centric approach, integrates over 4,000 digital services across states and municipalities, serving 140 million Brazilians. 4.4 Germany: a GovTech ecosystem that strengthens public-private collaboration Germany has developed a strategic approach that harnesses its unique governance structure to build a robust GovTech partner ecosystem. The GovTech strategy in Germany operates across multiple levels – international, national and regional – each contributing to the broader vision of cohesive digital governance. Germany has been advancing global digital governance by participating in EU-wide initiatives and facilitating international collaborations that shape digital standards and policies. Efforts are also focused on harmonizing digital strategies across the country’s 16 federal states, ensuring a unified framework that minimizes redundancies and guarantees equitable access to the benefits of digital transformation. Central to Germany’s vision is the creation of a comprehensive and interoperable GovTech marketplace. This marketplace is designed to facilitate competition among solutions, allowing various products to be developed and harnessed on a centralized platform. By ensuring that solutions are interoperable and can be exchanged or combined easily, the marketplace aims to dissolve vertical segregation between different government levels. This approach envisions a unified platform that supports seamless integration of technologies across federal, state and municipal layers, enhancing efficiency and reducing redundancy. The goal is to create an open and accessible marketplace where solutions are developed to common standards, enabling broad adoption and facilitating the export of GovTech innovations. Beyond process optimization, the most significant benefits are on the human side: easing the burden on public administrators, cultivating networks with continuous interaction and building a community that serves as an enabler for better products and services. Central to Germany’s vision is the creation of a comprehensive and interoperable GovTech marketplace. The Global Public Impact of GovTech: A $9.8 Trillion Opportunity 18

The Global Public Impact of GovTech 2025