The Global Public Impact of GovTech 2025

Cooperation is essential for successful GovTech implementation. In Europe, we benefit from a vast and diverse ecosystem of GovTech startups and SMEs, with Berlin serving as a central hub. Integrating this GovTech innovation into the public sector is crucial for building a future-oriented, responsive public administration. Kai Wegner, Governing Mayor of Berlin 4.5 Malaysia: pioneering GovTech with a data-driven focus For Malaysia, digital transformation is a central pillar of its goal to become a high-income, tech-powered economy by 2030. Spearheaded by the Ministry of Digital (MyDIGITAL), the initiative seeks to boost the digital economy’s contribution to GDP from 23.5% to 25.5% by 2025 and further to 30-35% by 2030. By embracing data-driven strategies, Malaysia aims to enhance government efficiency, build public trust and fuel economic growth. Malaysia’s GovTech strategy is an integral part of this broader digital transformation. The unification of government services and the development of a streamlined digital framework are key to its implementation. This strategy is guided by the Malaysia Digital Economy Blueprint and executed by the newly formed Ministry of Digital, which plays a central role in coordinating digital efforts across the government. Public IT services have now been elevated to the National Digital Office, reflecting the country’s focus on a more comprehensive digital governance system. This office not only serves government needs but also provides digital services to the entire nation. A core element of this transformation is a unified GovTech framework designed to streamline decision-making and accelerate the adoption of cutting-edge technologies across the public sector. This open, collaborative approach is further embodied in the MyHackathon initiative, which encourages innovators – ranging from experts to school students – to develop solutions using open data. As of 2023, Malaysia had digitized 70% of its public services, reflecting a significant shift towards more efficient, accessible governance, and marking a new chapter in its digital evolution. The country is demonstrating how a data-driven and strategically unified approach can drive sustainable development and economic growth.Key initiatives –GovTech Campus Deutschland: Established in 2021, the GovTech Campus serves as a central hub for collaboration among governments, tech innovators and civil society. With over 80 members, it plays a crucial role in advancing Germany’s digital transformation by boosting mutual learning and experimentation and scaling innovative solutions. –AI assistant F13 in Baden-Württemberg: Launched in 2024, this initiative integrates AI tools into public administration, particularly for repetitive tasks, thereby significantly enhancing administrative processes. This encourages AI adoption in internal government processes and collaboration with academia, industry and the public sector to develop practical AI solutions. –GovTecHH in Hamburg: A standout feature of this initiative is the experimentation clause, which simplifies the public procurement process by allowing Hamburg to invite a single company to submit an offer or negotiate contracts up to €100,000 for new technologies. This streamlined approach bypasses traditional bureaucratic delays, accelerates the adoption of innovative solutions and makes it easier for start-ups to engage with public administration. Malaysia has digitized 70% of the public services, reflecting a significant shift towards a more efficient, accessible governance. 19 The Global Public Impact of GovTech: A $9.8 Trillion Opportunity