Document text
Ashland, Oregon HOME Valley & State Sports Opinion/Editorial Classifieds Business Columnists Obituaries Weather Archive Revels Etcetera Backpage O-Zone Real Estate Guide Menu Guide Shakespeare Subscribe Contact Us Rate Card Place an Ad Kathi Fastinau: "People are always pleasant and courteous." Lon Eakes: "People in the Bay Area are all business. Here, you feel more welcome." Riccardo Molinari: "Everyone's been really nice, so we come here every year." Rende Lazure: "You get a few people now and then that aren't paying attention to you." May 8, 2006 Q program wants to build on strengths Travel Oregon’s “Q” Customer Service Training is returning to Southern Oregon, and trainer and consultant Sue Price is ready to amp up what some people in town already view as quality service. The “Q” program is a state-sanctioned program from the Oregon Tourism Commission that trains businesses and individuals in customer service techniques that go above and beyond what people consider normal, Price said. She will teach a course Tuesday from 1 p.m. to 4 p.m. in the Oregon Cabaret Theatre. The marketing consultant investigated Ashland last weekend as a tourist to get a feel for the way the service industry in the area treats its customers. “I believe that good service is not enough,” Price said. “Eighty percent of people should be return customers.” Price, who is an independent contractor for the Southern Oregon Visitors Association, said she is looking for customer service that really makes someone’s day instead of just keeping up with the norm. more ... Ashland gets ethics lesson Ashland city councilors may have violated state ethics rules when they accepted free tickets and attended plays at the Oregon Shakespeare Festival Photo editor Orville Hector welcomes you to the O-Zone. Check it out each week and see what "O" is up to when he isn't shooting news and sports. Last update 4/29 Vintage autos are one man's treasure 12 Golden questions Mon: Essentially Ashland Trains and the people passing by Mon: Tales From The Crib The many fears of flying Tues: Off The Vine In doubt? Turn back to old favorites Weds: Food & History A whale of a tale Thurs: Sustainability Every Oregon home can support clean electricity Fri: I'll Shut Up — Right After This What if we ran the world like daycare? Fri: Healthy Pets Make sure to restrain pets in cars Fri: For Your Health Are you squatting correctly? Sat: Marketing Today Structuring your business Raiders shut down Concordia in CC playoffs opener Cree solid on the mound as SOU advances to tourney semifinals AHS Roundup Hemphill outruns field at Rotary Invite Senior uses big kick to win 1,500 at prestigious meet Opinion & Editorial — OPINION PAGE POLICY no letters on the site today Updated Tuesdays: From the Right Side Mike Green Good vs evil… Rated R for extreme violence, naked aggression and scenes featuring the slaughter of sacrificial lambs "The only thing necessary for evil to prevail is for good men to do nothing." This is the prevailing notion that underlines the message in the new Hollywood film “United 93,” which attempts to recreate the heroic actions of a group of ordinary Americans onboard an ill-fated flight on September 11, 2001. But facts don’t lie. People do. There is a reason the U.S. was attacked on 9/11. Let's explore some of the facts ... CASE IN POINT (OPED) Updated Mondays: — Case In Point : Things I wish this president thought Last week the press held its annual journalism dinner. Traditionally, the President addresses the audience and gives a speech that is humorous and self-deprecating, which Bush did. Perhaps it’s unfair, but every time I see the President at a gathering or at the podium, I am reminded that, as he has said so often, he is a war-time president and our soldiers are, at that moment, in harm’s way. It is a somber reality that we have lost more than 2,400 troops and so many more wounded. I’m not sure I could smile until they came home. Not really. Of course, someone would say, “Mr. President, this will be a long and protracted war and you have to get on with your presidency.” I would nod, but not in agreement, not completely. no obituaries published this weekend no police reports Reviews of stage & film Gladiators & Ghosts SOU’s theater season is in full swing with Ibsen’s ‘Ghosts’ and the musical comedy A funny thing Happened on the Way to the Forum’ Talent’s Camelot Theatre Company produces third Wasserstein hit Camelot Theatre Company opens the third production of its 2006 season, “An American Daughter” by the Tony Award Winning, Pulitzer Prize winning author Wendy Wasserstein. In Review | Naked in Ashes A return to classic documentary detachment . *Notice The Daily Tidings web site is undergoing a process of renovation in order to make improvements that will provide our readers an even more enjoayable interactive experience. Please pardon the problems in the coming weeks we encounter as we strive to make the Tidings web site on a par with our award-winning print product. If you notice any particular problems or would like to offer constructive suggestions, or perhaps just want to tell us what improvements you really like, please direct your comments to the Content Editor at [email protected]. We welcome your input and appreciate your patience. Does Ashland need a new downtown plan? Once you vote you will be taken to the results page. Only 1 vote per person will be counted Movies | T.V. | Calendar Stories updated by 6 p.m. Thursday ( Back issues available ) Mozart turns 250 Mozart’s monumental Mass in C Minor, K 427 was started in 1782 but never completed –until now Singdance with Vanessa Nowitzky When Vanessa Nowitzky, at age 12, discovered Betty Edwards’ classic, “Drawing on the Right Side of the Brain,” she was thrilled, but she had no idea that she would someday, as a performer, choreographer, singer and teacher be dancing on the right side of the brain and inventing what she’s coined as “Singdance” (for which she won a 2005 Alden B. Dow Creativity Fellowship). LOCAL ENTERTAINMENT MOVIES: Reviews & current listings Duncan has plenty of gems to share at program Wednesday “I’d heard at church that the kingdom of heaven is within us and thought, Yeah, sure. But the first time I walked up a trout stream, fly in hand, I didn’t feel I was ‘outside’ at all: I was traveling further and further in.” So says David James Duncan, author of the novel “The River Why.” Perhaps you’re reading it right now, having accepted the invitation of our county to be part of our “Jackson County Reads” program. I hope so. Duncan’s prose is worth the effort. “I was struck by the suspicion that rivers and mountains are myself turned inside out,” he wrote. Bingo. Church Listings --> Copyright © 2006 Ashland Daily Tidings and Ottaway Newspapers. All Rights Reserved.