FBI Field Office and Headquarters Climate Survey Results (2013) (Final)

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2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
FBI Leadership 3.54 3.51 3.46 3.80 3.59 3.75 3.67 3.57 3.64 3.77 3.74 3.80 3.65
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs) 3.56 3.53 3.45 3.90 3.57 3.76 3.78 3.70 3.67 3.83 3.76 3.80 3.61
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy3.36 3.27 3.08 3.64 3.35 3.58 3.27 3.31 3.42 3.47 3.37 3.57 3.44
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional) 3.65 3.63 3.73 4.08 3.83 3.84 3.87 3.81 4.00 4.03 3.97 4.04 4.07
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs) 3.04 3.05 2.93 3.46 3.15 3.38 3.19 3.17 2.98 3.44 3.34 3.49 3.23
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)3.93 4.00 3.85 4.17 4.09 4.25 4.24 3.91 4.16 4.17 4.20 4.19 4.06
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI3.57 3.53 3.53 3.76 3.63 3.77 3.64 3.54 3.63 3.81 3.80 3.82 3.67
Division Leadership 3.74 3.40 3.56 3.97 3.74 3.72 3.88 3.72 3.76 3.87 3.76 4.22 3.79
Division leadership empowers and supports 
supervisors to perform their jobs3.77 3.34 3.47 3.91 3.71 3.69 3.94 3.53 3.68 3.79 3.71 4.21 3.62
My Division leadership generates high levels of 
motivation and commitment in the workforce 3.68 3.26 3.29 3.81 3.47 3.42 3.84 3.47 3.51 3.68 3.59 4.19 3.55
Division leadership is held accountable for the 
decisions they make3.78 3.21 3.34 3.87 3.65 3.58 3.70 3.60 3.54 3.65 3.64 4.04 3.63
My Division leadership works together as a 
team3.85 3.26 3.63 3.98 3.73 3.59 3.71 3.68 3.67 3.78 3.80 4.24 3.79
How satisfied are you with the decisions and 
policies of your Divisions leadership?3.80 3.32 3.53 3.90 3.50 3.61 3.72 3.65 3.58 3.70 3.47 4.07 3.78
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain3.55 3.40 3.54 4.06 3.83 3.88 3.79 3.69 3.70 4.02 3.85 4.03 3.72
Employee morale is important to my Division 
leadership3.68 3.36 3.25 3.83 3.32 3.51 3.66 3.40 3.35 3.68 3.44 4.21 3.61
Results are important to my Division leadership4.13 4.05 4.09 4.30 4.32 4.29 4.32 4.15 4.34 4.23 4.34 4.47 4.20
Our Division has the reputation of being a high 
performer3.37 3.34 3.75 4.09 4.23 4.06 4.33 4.16 4.50 4.36 4.18 4.56 4.23
Division leadership has a positive influence on 
our Division performance3.88 3.22 3.57 4.11 3.75 3.62 3.94 3.79 3.75 3.90 3.68 4.29 3.80
Supervisor Leadership 4.09 3.84 3.81 4.23 4.14 4.11 4.23 4.21 4.10 4.13 4.17 4.32 4.24
Supervisors team leaders in my work unit 
support employee development3.90 3.82 3.77 4.19 4.07 4.03 4.13 4.12 3.92 4.03 4.12 4.24 4.14
My supervisor supports my need to balance 
work and other life issues4.32 4.13 4.23 4.38 4.31 4.27 4.39 4.36 4.32 4.34 4.40 4.48 4.44
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?4.22 3.84 3.80 4.31 4.26 4.18 4.29 4.34 4.18 4.27 4.22 4.38 4.34
I have trust and confidence in my supervisor as 
a leader4.05 3.68 3.55 4.11 4.09 4.02 4.22 4.19 4.05 4.08 4.13 4.30 4.19
Supervisors team leaders in my work unit have 
trust and confidence in employees3.97 3.72 3.74 4.14 4.06 4.07 4.16 4.07 4.04 3.99 4.04 4.18 4.14
Communication Dissemination 3.92 3.48 3.60 4.07 3.79 3.90 3.82 3.77 3.84 3.78 3.73 4.12 3.97
Division leadership communicates strategic 
objectives and threat priorities4.11 3.60 3.81 4.28 4.05 4.13 3.98 3.94 4.00 3.95 3.89 4.17 4.22
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives3.97 3.36 3.60 4.05 3.69 3.86 3.78 3.78 3.73 3.75 3.61 4.07 3.93
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?3.82 3.49 3.43 3.96 3.62 3.80 3.71 3.78 3.78 3.69 3.70 4.03 3.89
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'3.85 3.50 3.56 4.05 3.87 3.81 3.85 3.64 3.96 3.84 3.76 4.27 3.95
Communication Voice 3.65 3.30 3.43 3.81 3.40 3.51 3.54 3.46 3.43 3.52 3.48 3.93 3.73
Leaders in my Division act upon employees 
ideas and input3.65 3.25 3.40 3.82 3.42 3.50 3.55 3.39 3.41 3.57 3.49 3.90 3.68
Leaders in my Division encourage and consider 
alternative points of view and recommendations 3.78 3.34 3.49 3.95 3.48 3.60 3.62 3.47 3.54 3.59 3.45 3.99 3.76
How satisfied are you with your involvement in 
decisions that affect your work?3.61 3.18 3.48 3.65 3.39 3.52 3.44 3.54 3.30 3.45 3.51 3.83 3.74
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies3.59 3.25 3.25 3.84 3.33 3.50 3.53 3.45 3.43 3.50 3.49 3.98 3.73
Division leadership is receptive to negative 
information and bad news3.57 3.36 3.37 3.75 3.47 3.47 3.54 3.42 3.44 3.53 3.54 3.89 3.75
Leaders in my Division listen to what employees 
have to say3.83 3.35 3.51 3.95 3.47 3.53 3.65 3.51 3.56 3.61 3.54 4.09 3.86
Formal Performance Management 3.41 3.29 3.23 3.53 3.51 3.53 3.43 3.39 3.50 3.44 3.48 3.60 3.68
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees3.27 3.03 3.02 3.40 3.29 3.38 3.25 3.15 3.22 3.25 3.33 3.42 3.59
My performance appraisal is a fair reflection of 
my performance (optional)3.90 3.84 3.71 4.10 4.08 4.14 3.94 3.91 4.11 3.93 4.01 4.16 4.16
Discussions about performance are seen as 
important and worthwhile3.56 3.36 3.40 3.79 3.72 3.86 3.67 3.69 3.62 3.76 3.68 3.88 3.78
Promotions in my work unit are based on merit3.18 3.05 3.15 3.47 3.33 3.34 3.23 3.21 3.31 3.19 3.35 3.42 3.56
In my work unit, differences in performance are 
recognized in a meaningful way3.14 3.08 3.01 3.51 3.34 3.36 3.24 3.21 3.36 3.29 3.32 3.44 3.65
Awards in my unit squad depend on how well 
employees perform their jobs3.21 3.16 3.14 3.55 3.53 3.38 3.41 3.31 3.45 3.49 3.44 3.65 3.63
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve 3.08 3.04 2.84 3.29 3.17 3.18 3.15 2.93 3.28 3.11 3.30 3.26 3.43
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)3.90 3.78 3.69 4.14 4.03 4.13 3.92 4.05 4.19 3.93 3.99 4.11 4.18
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)3.86 3.72 3.72 3.99 3.94 4.04 3.97 3.90 4.05 3.83 3.80 4.00 4.16
Pay raises depend on how well employees 
perform their jobs (optional)2.61 2.64 2.54 2.60 2.54 2.82 2.47 2.48 2.61 2.50 2.67 2.49 2.87
Informal Performance Management 3.39 3.21 3.33 3.67 3.55 3.68 3.52 3.51 3.55 3.52 3.55 3.74 3.64
Employees are recognized for providing high 
quality products and services to customers 3.38 3.21 3.32 3.67 3.60 3.72 3.58 3.54 3.59 3.58 3.60 3.79 3.73
Creativity and innovation are rewarded 3.26 3.15 3.22 3.67 3.46 3.62 3.48 3.39 3.42 3.41 3.49 3.69 3.69
I have recently received recognition or praise 
for doing good work3.49 3.36 3.52 3.84 3.75 3.90 3.68 3.70 3.85 3.74 3.65 3.79 3.65
How satisfied are you with the recognition you 
receive for doing a good job?3.42 3.20 3.38 3.63 3.50 3.65 3.42 3.55 3.47 3.54 3.54 3.76 3.58
Employees are recognized and rewarded for 
sharing job knowledge3.30 3.11 3.25 3.58 3.43 3.59 3.48 3.36 3.47 3.41 3.45 3.62 3.61
Career Development 3.38 3.32 3.23 3.72 3.46 3.61 3.31 3.62 3.33 3.51 3.64 3.65 3.71
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI3.32 3.32 3.13 3.72 3.42 3.51 3.26 3.58 3.26 3.43 3.58 3.57 3.71
How satisfied are you with your career 
opportunities at the FBI?3.45 3.36 3.35 3.73 3.48 3.73 3.36 3.66 3.39 3.58 3.69 3.74 3.71
Training and Development 3.52 3.55 3.41 3.82 3.63 3.70 3.57 3.75 3.51 3.65 3.68 3.80 3.86
My training needs are assessed 3.38 3.45 3.32 3.72 3.55 3.57 3.45 3.64 3.41 3.51 3.55 3.71 3.82
I am given a real opportunity to improve my 
skills3.50 3.55 3.38 3.81 3.67 3.64 3.50 3.73 3.53 3.65 3.69 3.80 3.95
My supervisor team leader provides me with 
opportunities to develop my leadership skills3.66 3.61 3.52 3.94 3.70 3.86 3.75 3.91 3.60 3.80 3.81 3.91 3.87
Job Characteristics 3.74 3.72 3.67 4.03 3.87 4.00 3.83 3.93 3.85 3.93 3.99 4.02 4.03
Considering everything, how satisfied are you 
with your job?3.84 3.84 3.70 4.16 3.98 4.07 3.92 4.03 3.85 4.10 4.09 4.18 4.19
Employees have a feeling of personal 
empowerment with respect to work3.41 3.29 3.22 3.74 3.51 3.71 3.50 3.59 3.37 3.61 3.55 3.81 3.68
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI3.44 3.46 3.13 3.82 3.51 3.77 3.42 3.68 3.56 3.69 3.79 3.74 3.72
My work makes a difference 3.94 3.95 3.95 4.22 4.11 4.22 4.13 4.20 4.16 4.12 4.22 4.23 4.26
I am held accountable for achieving results 4.05 4.05 4.08 4.27 4.16 4.37 4.15 4.22 4.26 4.15 4.30 4.19 4.26
Employees in other jobs or positions value the 
work I do3.84 3.89 3.86 4.10 3.95 4.02 3.96 4.04 3.99 4.01 4.03 3.96 4.10
I feel encouraged to come up with new and 
better ways of doing things (optional)3.60 3.51 3.59 3.86 3.67 3.73 3.69 3.74 3.73 3.73 3.87 3.97 4.03
Role Clarity 3.83 3.78 3.74 4.02 3.93 3.92 3.92 3.84 3.79 3.89 3.92 4.05 4.14
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality' 3.34 3.18 3.30 3.67 3.49 3.36 3.67 3.28 3.26 3.40 3.53 3.64 3.85
I know how my work relates to the FBIs 
strategic objectives and threat priorities4.03 4.10 4.00 4.24 4.18 4.25 4.16 4.15 4.17 4.15 4.15 4.31 4.27
My workload is reasonable 3.77 3.66 3.58 3.92 3.71 3.75 3.72 3.71 3.53 3.76 3.78 3.92 4.07
I am clear on what is expected of me on a daily 
basis4.15 4.17 4.08 4.25 4.31 4.27 4.16 4.20 4.18 4.22 4.23 4.32 4.37
Competence and Professionalism 3.77 3.73 3.77 3.90 3.91 3.97 3.81 3.93 3.93 3.89 4.01 4.08 4.03
The employees here are competent and know 
how to get the job done3.87 3.82 3.80 3.97 4.00 4.05 3.97 3.95 4.06 3.98 4.07 4.18 4.08
My work unit is able to retain people with the 
right skills3.69 3.42 3.44 3.78 3.67 3.83 3.67 3.79 3.59 3.67 3.92 3.94 3.92
My talents are used well in the workplace 3.63 3.67 3.71 3.76 3.79 3.89 3.54 3.90 3.70 3.79 3.86 3.90 3.96
The people in my Division conduct themselves 
in a professional manner3.73 3.77 3.94 3.94 4.02 4.02 3.89 3.98 4.10 4.01 4.12 4.17 3.93
Employees in my work unit share job 
knowledge with each other (optional)3.92 4.01 3.96 4.13 4.09 4.17 4.10 4.01 4.25 4.06 4.14 4.19 4.39
Cooperational and Collaboration 3.55 3.59 3.77 3.80 3.84 3.81 3.70 3.70 3.80 3.78 3.86 3.97 3.87
This is a friendly and cooperative place to work3.55 3.73 3.99 4.02 4.03 3.94 3.87 3.90 3.96 3.99 4.06 4.24 4.06
The people in my Division treat each other with 
respect and consideration3.70 3.67 3.99 4.01 4.05 3.96 3.87 3.91 4.03 4.04 4.10 4.19 3.93
Employees share job knowledge outside of their 
work unit (optional)3.73 3.76 3.76 3.83 3.88 3.94 3.72 3.77 3.98 3.78 3.84 3.95 3.96
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'2.77 2.54 2.88 2.90 2.93 2.97 3.02 2.75 2.85 2.84 2.93 3.06 3.04
Employees in my work unit help each other out3.95 4.11 4.12 4.22 4.23 4.20 4.11 4.16 4.22 4.17 4.31 4.32 4.34
Fairness 4.01 3.81 3.95 4.09 4.10 4.05 4.04 4.05 4.08 4.11 4.16 4.26 4.13
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background4.30 4.10 4.31 4.31 4.30 4.23 4.29 4.32 4.37 4.33 4.46 4.43 4.34
People in my Division are treated in a fair and 
consistent manner3.72 3.58 3.69 3.88 3.93 3.85 3.76 3.76 3.89 3.94 3.84 4.10 3.92
Leaders work well with employees of different 
backgrounds4.00 3.81 3.93 4.12 4.08 4.11 4.07 4.07 3.99 4.13 4.17 4.28 4.11
Integrity 4.12 4.01 4.14 4.25 4.13 4.17 4.22 4.16 4.22 4.19 4.18 4.37 4.24
Following the law is just as important as 
accomplishing the mission4.45 4.40 4.53 4.49 4.44 4.52 4.59 4.46 4.56 4.48 4.56 4.64 4.60
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policies3.75 3.68 3.78 3.94 3.75 3.90 3.81 3.85 3.85 3.94 3.89 4.00 3.89
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority4.07 3.87 4.11 4.29 4.16 4.07 4.26 4.11 4.20 4.16 4.06 4.44 4.22
Mission and Organization Engagement 4.24 4.29 4.19 4.45 4.32 4.43 4.44 4.37 4.42 4.43 4.44 4.50 4.45
I feel a sense of commitment to the FBI 4.31 4.37 4.26 4.49 4.40 4.53 4.42 4.45 4.51 4.47 4.53 4.59 4.48
I am proud to work for the FBI 4.48 4.53 4.42 4.59 4.46 4.61 4.56 4.53 4.63 4.60 4.64 4.66 4.60
(REVERSE - higher is better) I am cynical about 
the FBI'3.73 3.68 3.58 4.11 3.85 3.89 4.13 3.93 3.90 3.98 3.95 4.14 4.11
I believe in the mission of the FBI 4.42 4.65 4.48 4.61 4.56 4.65 4.64 4.55 4.64 4.65 4.64 4.65 4.60
Workplace Engagement 3.66 3.49 3.45 3.93 3.74 3.81 3.73 3.85 3.56 3.86 3.74 4.01 4.00
My morale at work is good 3.77 3.62 3.59 3.96 3.87 3.95 3.77 4.01 3.63 3.99 3.84 4.15 4.06
(REVERSE - higher is better)I feel frustrated at 
work'3.36 3.18 3.22 3.73 3.45 3.54 3.51 3.58 3.33 3.57 3.43 3.79 3.79
I look forward to going to work 3.83 3.69 3.58 4.10 3.89 3.93 3.93 3.97 3.75 4.02 3.96 4.13 4.19
Work Engagement 3.97 3.87 3.83 4.14 4.02 4.11 4.08 4.13 3.96 4.15 4.11 4.21 4.22
My work gives me a feeling of personal 
accomplishment4.09 4.04 3.91 4.19 4.13 4.25 4.18 4.22 4.07 4.27 4.25 4.31 4.32
I like the kind of work I do 4.17 4.07 4.05 4.27 4.22 4.30 4.28 4.33 4.23 4.33 4.31 4.38 4.34
(REVERSE - higher is better) I feel burned out 
from the work that I do'3.64 3.53 3.53 3.96 3.69 3.75 3.76 3.84 3.58 3.85 3.77 3.94 3.99
HQ/FO Collaboration 4.09 4.16 3.86 4.19 4.11 4.09 4.08 4.09 4.14 4.10 4.14 4.09 4.16
I am able to work effectively with Headquarters 
Divisions when required by my job 3.95 4.04 3.69 4.05 4.00 3.96 3.91 3.95 3.99 3.89 3.96 3.85 3.98
I am able to work effectively with Field Divisions 
when required by my job4.19 4.28 4.07 4.31 4.22 4.24 4.22 4.21 4.28 4.28 4.31 4.31 4.34
Intelligence Community Collaboration 3.54 3.71 3.62 3.82 3.86 3.79 3.69 3.77 3.71 3.73 3.91 3.65 3.74
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community3.48 3.69 3.78 3.93 3.95 3.85 3.84 3.79 3.74 3.78 3.87 3.64 3.78
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating3.94 4.19 4.23 4.19 4.30 4.21 4.23 4.20 4.13 4.22 4.31 4.15 4.15
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary3.80 3.87 4.09 4.09 4.16 3.96 3.90 4.01 4.00 3.94 4.00 3.96 3.92
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components3.88 3.97 4.09 4.04 4.06 3.92 3.96 4.06 4.02 4.03 4.10 3.99 3.80
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components3.98 3.77 3.96 4.19 4.13 4.08 3.93 4.12 4.13 4.08 4.17 4.11 4.05
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?3.30 3.51 3.57 3.61 3.63 3.49 3.44 3.44 3.40 3.40 3.48 3.29 3.34
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?2.52 2.81 2.91 2.68 3.02 2.77 2.66 2.84 2.68 2.65 2.90 2.59 2.55
LEO Collaboration 4.14 4.21 4.31 4.29 4.28 4.17 4.22 4.33 4.38 4.27 4.34 4.24 4.30
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating4.22 4.34 4.54 4.36 4.38 4.34 4.40 4.41 4.45 4.39 4.41 4.36 4.36
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary4.25 4.27 4.25 4.38 4.36 4.18 4.18 4.35 4.43 4.25 4.41 4.26 4.39
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components3.97 4.01 4.15 4.17 4.10 4.01 4.08 4.20 4.27 4.15 4.22 4.14 4.10
Collaboration with other Federal Agencies3.81 3.92 3.68 3.93 4.08 3.96 3.88 3.99 4.15 3.99 4.01 4.02 4.22
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job3.42 3.81 3.26 3.72 4.00 3.81 3.59 3.80 4.03 3.81 3.87 3.87 4.11
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job4.09 3.98 4.06 4.11 4.12 4.08 4.10 4.15 4.22 4.13 4.11 4.15 4.29
Administrative Workload 3.51 3.37 3.33 3.55 3.42 3.41 3.62 3.47 3.26 3.52 3.53 3.51 3.82
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment3.27 3.17 3.14 3.43 3.25 3.14 3.48 3.25 3.06 3.33 3.37 3.31 3.67
I have the tools needed to execute my 
administrative and reporting requirements3.74 3.56 3.51 3.66 3.58 3.67 3.73 3.67 3.44 3.68 3.65 3.69 3.95
Tools, Technology, and Resources 3.23 3.37 3.11 3.53 3.40 3.42 3.31 3.52 3.07 3.39 3.32 3.47 3.72
I have sufficient resources (eg, people, budget) 
to get my job done3.13 3.33 3.10 3.52 3.39 3.40 3.31 3.54 2.99 3.34 3.24 3.48 3.65
I have the technology needed (eg software, 
hardware, etc) to get my job done3.34 3.40 3.14 3.53 3.41 3.45 3.31 3.51 3.13 3.43 3.41 3.46 3.79
Compliance 3.75 3.74 3.66 3.84 3.81 3.87 3.84 3.82 3.94 3.80 3.99 3.92 3.98
Employees report misconduct to the appropriate 
authorities3.69 3.71 3.72 3.85 3.76 3.89 3.77 3.74 3.83 3.75 3.96 3.89 4.00
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal 3.77 3.74 3.62 3.88 3.85 3.88 3.89 3.89 4.03 3.85 4.00 3.94 3.98
Counterproductive Work Behavior 2.97 2.71 2.95 3.24 3.16 3.22 3.09 3.08 3.20 3.14 3.15 3.14 3.30
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'2.97 2.78 3.06 3.29 3.13 3.29 3.11 3.21 3.27 3.20 3.19 3.11 3.32
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'2.98 2.80 3.01 3.31 3.26 3.41 3.11 3.18 3.41 3.31 3.17 3.18 3.34
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'2.82 2.71 2.90 3.09 2.95 3.03 2.86 2.88 3.00 2.99 3.11 2.91 3.06
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'3.09 2.58 2.90 3.26 3.20 3.21 3.07 3.06 3.15 2.99 3.15 3.30 3.40
Risk Management 3.97 3.93 3.91 4.10 3.93 4.02 4.02 4.02 4.04 4.02 4.07 4.12 4.15
Access to information systems and confidential 
information is adequately controlled 3.93 4.05 3.95 4.13 3.96 4.04 4.06 4.05 4.09 4.09 4.15 4.18 4.18
I am able to identify and communicate key risks 
within my area of responsibility4.02 3.97 3.99 4.13 4.01 4.12 3.99 4.06 4.05 4.03 4.11 4.13 4.16
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad3.95 3.79 3.78 4.02 3.84 3.93 3.99 3.91 3.96 3.93 3.95 4.05 4.08
Work Environment 4.06 3.97 3.80 4.03 3.94 4.12 3.66 3.81 4.02 4.15 4.30 4.15 4.15
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well3.98 3.90 3.52 3.96 3.91 4.11 3.43 3.76 3.96 4.15 4.30 4.14 4.08
Employees are protected from health and safety 
hazards on the job4.14 4.05 4.10 4.11 3.97 4.13 3.91 3.88 4.09 4.15 4.31 4.17 4.22
Pay and Benefits 3.17 3.54 3.51 3.57 3.40 3.40 3.15 3.43 3.27 3.46 3.49 3.57 3.66
Considering everything, how satisfied are you 
with your pay?3.46 3.91 3.88 3.90 3.73 3.69 3.46 3.76 3.65 3.75 3.87 3.92 3.94
Considering everything, how satisfied are you 
with your total compensation (optional)3.36 3.78 3.90 3.88 3.61 3.60 3.34 3.67 3.62 3.67 3.71 3.86 3.89
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)2.41 2.87 2.69 2.77 2.61 2.62 2.38 2.65 2.49 2.72 2.65 2.77 2.95
The FBI will support employees when they run 
into problems or obstacles3.33 3.37 3.30 3.72 3.54 3.48 3.57 3.46 3.41 3.63 3.73 3.78 3.64
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives4.08 3.88 3.85 4.12 4.01 4.12 3.91 3.96 4.05 3.99 4.13 4.15 4.12
I recommend the FBI as a good place to work3.91 3.93 3.77 4.17 3.99 4.11 4.01 4.03 3.93 4.20 4.12 4.26 4.27
Considering everything, how satisfied are you 
with the FBI?3.76 3.80 3.68 4.15 4.03 4.07 3.98 4.01 3.94 4.14 4.10 4.21 4.19
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)3.86 3.78 3.85 4.12 3.91 4.01 3.92 3.88 3.95 3.94 4.01 4.08 4.05
Policies and programs promote diversity in the 
workplace (optional)3.87 3.69 3.59 3.98 3.85 3.96 3.86 3.73 3.94 3.86 3.88 4.02 3.99
My organization has prepared employees for 
potential security threats4.12 4.10 3.83 3.97 4.06 4.15 4.07 4.01 4.13 4.18 4.18 4.23 4.21
2013 FO/HQ Climate AL AQ AN AT BA BH BS BU CE CG CI CV CO
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'2.82 2.72 2.65 3.13 2.89 2.87 3.03 2.86 2.64 2.91 2.83 2.85 2.99
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles 3.14 3.19 3.24 3.47 3.34 3.41 3.49 3.41 3.34 3.45 3.40 3.51 3.58
The skill level in my work unit has improved in 
the past year (optional)3.85 3.72 3.70 3.89 3.83 3.81 3.72 3.83 3.73 3.78 3.85 3.90 3.86
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'3.52 3.72 3.33 3.94 3.35 3.54 3.52 3.11 3.47 3.48 3.28 3.65 3.90
The FBI is able to recruit people with the right 
skills (optional)3.57 3.42 3.56 3.77 3.67 3.78 3.48 3.55 3.72 3.67 3.71 3.87 3.84
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'3.54 3.34 3.30 3.53 3.53 3.39 3.69 3.45 3.49 3.54 3.52 3.60 3.73
Sometimes it is necessary to work around 
people in order to get the job done3.72 3.79 3.75 3.82 3.72 3.84 3.59 3.67 3.78 3.67 3.71 3.63 3.66
I would like my work to be more interesting and 
challenging2.85 2.89 3.17 2.72 2.69 2.73 2.67 2.54 2.84 2.62 2.71 2.58 2.61
Ive seen or heard the results from last years 
survey2.45 3.75 2.59 2.91 2.86 3.53 2.95 3.09 3.36 2.57 3.36 4.12 2.92
Im interested in seeing or hearing the results 
from this years survey4.05 4.13 4.01 4.13 3.97 4.11 4.10 3.99 4.21 3.99 3.95 3.93 4.12
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)3.46 3.32 3.25 3.61 3.52 3.26 3.27 3.45 3.47 3.77 3.66 3.34 3.35
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader3.03 2.81 2.81 3.38 3.14 3.21 3.13 3.15 3.12 3.31 3.16 3.23 3.22
The strategic direction of the FBI aligns with 
and supports the mission of the FBI3.75 3.89 3.72 4.03 3.97 4.01 4.03 3.85 3.89 4.01 3.93 4.02 3.88
I understand the strategy of the FBI 4.02 4.06 4.00 4.26 4.25 4.21 4.22 4.17 4.14 4.21 4.25 4.33 4.23
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to% 0.41 0.36 0.57 0.37 0.29 0.43 0.51 0.53 0.64 0.29 0.55 0.41 0.57
Detracts from% 0.16 0.17 0.15 0.06 0.12 0.15 0.11 0.10 0.07 0.17 0.08 0.09 0.05
Does not impact% 0.43 0.47 0.28 0.57 0.59 0.43 0.38 0.37 0.29 0.55 0.37 0.50 0.37
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesDL DN DE EP HN NO IP JN JK KC KX LV LR
3.78 3.48 3.31 3.60 3.53 3.63 3.83 3.54 3.59 3.43 3.52 3.59 3.70
3.82 3.55 3.35 3.62 3.57 3.67 3.96 3.46 3.58 3.44 3.58 3.65 3.66
3.49 3.26 3.03 3.38 3.31 3.39 3.53 3.46 3.42 3.10 3.25 3.34 3.50
3.99 3.73 3.67 3.85 3.64 3.68 4.03 3.85 3.77 3.64 3.98 3.80 4.04
3.37 3.01 2.75 3.31 3.07 3.29 3.41 3.04 3.09 2.97 3.13 3.30 3.32
4.27 3.92 3.82 3.86 4.00 4.05 4.29 3.97 3.92 4.00 4.14 4.05 4.03
3.82 3.48 3.31 3.58 3.62 3.65 3.79 3.69 3.65 3.40 3.41 3.53 3.60
3.99 3.68 3.43 3.74 3.18 3.60 4.01 3.52 3.28 3.73 3.96 3.82 4.07
3.94 3.57 3.31 3.69 3.25 3.45 4.02 3.61 3.10 3.68 3.93 3.82 3.96
3.90 3.49 3.13 3.58 2.91 3.31 3.87 3.35 2.95 3.51 3.87 3.61 4.00
3.80 3.50 3.27 3.63 3.17 3.44 3.80 3.37 3.20 3.54 3.86 3.58 4.06
3.92 3.47 3.37 3.77 3.12 3.46 3.89 3.29 3.01 3.71 3.95 3.88 4.073.79 3.52 3.27 3.55 3.10 3.50 3.83 3.46 3.13 3.58 3.84 3.74 3.93
4.07 3.76 3.49 3.78 3.48 3.82 4.08 3.62 3.43 3.54 3.88 3.72 3.91
3.84 3.38 3.06 3.75 2.98 3.20 3.74 3.18 2.97 3.45 3.93 3.81 3.93
4.42 4.11 4.00 4.11 4.01 4.14 4.44 4.13 3.92 4.31 4.41 4.23 4.334.42 4.21 4.06 3.93 2.85 4.02 4.38 3.73 3.63 4.19 4.13 4.12 4.454.08 3.77 3.43 3.74 3.04 3.58 4.03 3.50 3.24 3.74 4.02 3.81 4.11
4.29 4.02 4.06 3.96 3.84 4.06 4.06 4.04 3.91 4.20 4.27 4.07 4.264.26 3.87 3.98 3.96 3.72 4.00 4.03 4.00 3.80 4.07 4.22 3.95 4.24
4.43 4.18 4.27 4.16 4.07 4.26 4.20 4.42 4.12 4.41 4.51 4.27 4.51
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsDL DN DE EP HN NO IP JN JK KC KX LV LR
4.36 4.15 4.16 3.97 4.00 4.20 4.07 4.11 3.97 4.26 4.29 4.16 4.30
4.24 3.96 3.98 3.87 3.77 3.99 3.96 3.93 3.92 4.13 4.23 3.97 4.16
4.22 3.93 3.91 3.87 3.68 3.91 4.01 3.96 3.84 4.12 4.13 4.05 4.17
3.88 3.63 3.42 3.81 3.31 3.67 3.92 3.71 3.49 3.82 3.97 3.78 4.094.09 3.78 3.68 4.07 3.48 3.94 4.05 4.02 3.83 4.13 4.13 3.93 4.19
3.85 3.61 3.27 3.90 3.20 3.64 3.90 3.63 3.27 3.79 3.90 3.88 4.03
3.82 3.52 3.29 3.68 3.16 3.60 3.81 3.56 3.37 3.63 4.02 3.74 4.063.87 3.70 3.47 3.68 3.36 3.51 3.98 3.77 3.44 3.81 3.94 3.68 4.19
3.69 3.41 3.06 3.57 3.04 3.33 3.70 3.32 3.12 3.48 3.76 3.61 3.77
3.73 3.41 3.01 3.50 3.03 3.29 3.73 3.33 3.11 3.53 3.76 3.61 3.86
3.75 3.46 3.09 3.63 3.01 3.31 3.78 3.31 3.08 3.51 3.82 3.66 3.81
3.63 3.28 3.12 3.32 3.14 3.39 3.62 3.32 3.11 3.48 3.68 3.57 3.74
3.76 3.41 3.00 3.61 2.88 3.30 3.67 3.29 3.02 3.44 3.76 3.64 3.79
3.67 3.37 3.03 3.67 3.00 3.24 3.65 3.22 3.14 3.45 3.67 3.56 3.64
3.78 3.54 3.09 3.70 3.05 3.33 3.86 3.37 3.14 3.60 3.88 3.76 3.90
3.66 3.29 3.27 3.43 3.27 3.50 3.50 3.34 3.38 3.49 3.46 3.36 3.68
3.50 3.17 2.94 3.01 2.96 3.36 3.42 3.23 3.17 3.31 3.20 3.20 3.61
4.05 3.78 3.82 4.09 3.71 3.89 3.96 3.89 3.97 4.15 4.11 3.94 4.10
3.86 3.54 3.45 3.71 3.33 3.62 3.78 3.55 3.57 3.79 3.75 3.63 3.863.48 3.10 3.04 3.13 3.09 3.33 3.29 3.30 3.21 3.28 3.28 3.03 3.523.56 3.19 3.18 3.31 3.11 3.36 3.36 3.37 3.17 3.35 3.20 3.07 3.623.77 3.32 3.28 3.39 3.23 3.48 3.35 3.31 3.32 3.48 3.40 3.31 3.64
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityDL DN DE EP HN NO IP JN JK KC KX LV LR
3.46 2.88 2.96 3.00 2.83 3.19 3.28 2.88 3.08 3.13 3.19 3.01 3.46
4.00 3.77 3.87 3.89 3.81 3.98 3.98 3.81 3.79 4.14 4.06 3.95 4.194.00 3.62 3.85 4.07 3.73 3.81 3.85 3.70 3.86 4.11 4.07 3.89 4.15
2.82 2.51 2.35 2.70 2.75 2.69 2.66 2.42 2.71 2.55 2.69 2.45 2.93
3.71 3.35 3.35 3.49 3.29 3.53 3.53 3.49 3.42 3.54 3.53 3.41 3.87
3.75 3.41 3.34 3.48 3.26 3.55 3.54 3.47 3.39 3.56 3.52 3.41 3.97
3.65 3.30 3.24 3.33 3.19 3.38 3.41 3.46 3.32 3.46 3.39 3.17 3.71
3.87 3.57 3.67 3.72 3.63 3.68 3.77 3.58 3.69 3.67 3.69 3.63 4.03
3.69 3.28 3.37 3.53 3.24 3.51 3.52 3.39 3.34 3.55 3.60 3.50 3.893.59 3.23 3.16 3.38 3.11 3.46 3.49 3.52 3.28 3.47 3.44 3.27 3.85
3.71 3.24 3.41 3.55 3.37 3.53 3.57 3.30 3.24 3.44 3.63 3.47 3.87
3.69 3.22 3.35 3.58 3.28 3.53 3.45 3.27 3.21 3.42 3.67 3.30 3.85
3.72 3.25 3.48 3.54 3.42 3.54 3.69 3.31 3.26 3.49 3.63 3.61 3.90
3.85 3.47 3.48 3.74 3.41 3.71 3.69 3.53 3.46 3.67 3.85 3.50 4.03
3.79 3.40 3.35 3.65 3.28 3.61 3.68 3.51 3.31 3.53 3.82 3.32 3.90
3.82 3.46 3.46 3.76 3.42 3.71 3.68 3.52 3.51 3.71 3.81 3.51 4.07
3.97 3.52 3.65 3.81 3.55 3.82 3.71 3.62 3.58 3.79 3.92 3.66 4.15
4.07 3.67 3.72 3.93 3.78 3.92 3.92 3.81 3.90 3.93 3.90 3.82 4.074.20 3.81 3.87 4.15 3.89 4.07 4.11 3.95 3.90 4.07 4.09 3.90 4.15
3.79 3.30 3.26 3.49 3.22 3.51 3.57 3.43 3.37 3.55 3.58 3.51 3.833.85 3.35 3.45 3.80 3.50 3.75 3.55 3.45 3.66 3.59 3.41 3.42 3.79
4.30 3.93 4.02 4.16 4.09 4.12 4.15 4.11 4.28 4.19 4.14 4.09 4.23
4.32 3.97 4.02 4.18 4.17 4.17 4.22 4.31 4.17 4.22 4.25 4.13 4.40
4.16 3.88 3.86 3.95 3.99 4.01 4.00 3.87 4.17 4.04 3.88 3.92 4.18
3.81 3.37 3.51 3.73 3.43 3.63 3.67 3.47 3.56 3.82 3.85 3.67 3.91
4.02 3.81 3.64 3.79 3.77 3.90 3.82 3.88 3.86 3.82 3.91 3.87 4.00
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesDL DN DE EP HN NO IP JN JK KC KX LV LR
3.58 3.33 3.05 3.24 3.30 3.33 3.39 3.47 3.19 3.28 3.52 3.31 3.68
4.30 4.03 3.97 4.11 4.18 4.14 4.12 4.17 4.27 4.05 4.10 4.25 4.20
3.86 3.70 3.48 3.71 3.44 3.86 3.61 3.73 3.62 3.72 3.77 3.72 3.84
4.35 4.15 4.07 4.14 4.16 4.23 4.14 4.19 4.28 4.21 4.25 4.22 4.30
4.08 3.73 3.78 3.79 3.71 3.89 3.95 3.72 3.84 3.93 3.87 3.74 4.144.21 3.82 3.95 3.85 3.77 3.97 4.07 3.77 4.05 4.03 4.04 3.85 4.24
3.92 3.56 3.49 3.55 3.25 3.67 3.74 3.65 3.47 3.76 3.75 3.50 3.92
3.97 3.51 3.54 3.79 3.71 3.76 3.78 3.50 3.70 3.77 3.74 3.57 3.97
4.18 3.87 3.89 3.79 3.79 3.94 4.03 3.88 3.98 3.98 3.87 3.81 4.29
4.23 3.99 4.07 3.99 4.07 4.14 4.16 3.88 4.05 4.19 4.12 4.03 4.37
3.95 3.62 3.60 3.62 3.62 3.74 3.79 3.65 3.72 3.87 3.65 3.63 4.044.16 3.81 3.76 3.84 3.82 3.89 3.96 3.76 3.87 4.16 3.79 3.89 4.32
4.21 3.83 3.80 3.76 3.87 3.90 4.02 3.78 3.91 4.05 3.70 3.81 4.214.08 3.68 3.72 3.83 3.70 3.74 3.70 3.63 3.93 3.77 3.77 3.70 4.12
2.94 2.63 2.60 2.63 2.43 2.78 2.97 2.72 2.73 2.93 2.86 2.64 3.11
4.36 4.10 4.12 4.03 4.13 4.19 4.21 4.24 4.11 4.31 4.20 4.05 4.43
4.19 3.90 3.87 3.96 3.81 3.99 4.10 3.89 4.00 4.08 4.02 3.90 4.30
4.36 4.14 4.21 4.20 4.13 4.22 4.30 3.99 4.29 4.35 4.28 4.08 4.45
4.01 3.71 3.57 3.72 3.49 3.76 3.94 3.68 3.66 3.74 3.74 3.77 4.16
4.21 3.91 3.87 3.99 3.82 4.02 4.08 3.93 4.02 4.16 4.06 3.89 4.29
4.29 4.05 3.96 4.09 3.98 4.04 4.28 4.11 4.04 4.12 4.31 4.16 4.264.55 4.39 4.47 4.43 4.42 4.41 4.54 4.46 4.37 4.50 4.57 4.57 4.59
4.01 3.77 3.63 3.78 3.68 3.81 4.05 3.83 3.82 3.79 3.92 3.84 3.91
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?DL DN DE EP HN NO IP JN JK KC KX LV LR
4.29 3.96 3.80 4.04 3.73 3.83 4.25 4.09 3.89 3.99 4.36 4.03 4.27
4.46 4.26 4.24 4.35 4.37 4.33 4.46 4.25 4.34 4.31 4.46 4.41 4.49
4.52 4.34 4.31 4.36 4.42 4.39 4.44 4.27 4.47 4.41 4.53 4.43 4.59
4.59 4.48 4.47 4.54 4.49 4.49 4.60 4.44 4.53 4.49 4.63 4.58 4.65
4.05 3.69 3.65 3.95 3.91 3.90 4.13 3.80 3.77 3.90 4.06 3.98 4.05
4.69 4.52 4.52 4.52 4.62 4.53 4.67 4.46 4.61 4.46 4.62 4.63 4.65
3.96 3.60 3.51 3.77 3.66 3.79 3.78 3.72 3.58 3.86 3.82 3.76 4.03
4.07 3.73 3.58 3.85 3.69 3.85 3.87 3.77 3.65 3.96 4.01 3.82 4.15
3.68 3.27 3.21 3.53 3.41 3.61 3.56 3.46 3.32 3.59 3.55 3.51 3.80
4.13 3.79 3.75 3.93 3.90 3.92 3.92 3.93 3.75 4.03 3.93 3.97 4.17
4.21 3.90 3.91 4.16 4.01 4.09 4.09 4.03 4.08 4.20 4.09 4.10 4.21
4.35 3.99 4.04 4.25 4.18 4.20 4.25 4.15 4.26 4.25 4.23 4.21 4.28
4.40 4.13 4.11 4.31 4.29 4.26 4.30 4.19 4.31 4.36 4.25 4.31 4.41
3.90 3.58 3.61 3.92 3.58 3.80 3.75 3.79 3.67 3.97 3.81 3.80 3.93
4.16 3.96 3.96 3.94 4.17 4.13 4.21 4.10 4.07 4.07 4.11 3.91 4.18
4.00 3.79 3.81 3.78 4.05 4.03 4.09 3.98 3.86 3.86 3.96 3.60 4.06
4.30 4.12 4.11 4.11 4.30 4.23 4.32 4.24 4.27 4.26 4.27 4.21 4.32
3.80 3.64 3.61 3.73 3.73 3.74 3.69 3.79 3.82 3.69 3.76 3.70 3.88
3.89 3.70 3.51 3.65 3.71 3.85 3.85 3.98 3.93 3.81 3.83 3.65 4.10
4.20 4.14 4.08 4.10 4.24 4.26 4.18 4.31 4.41 4.08 4.16 4.18 4.313.94 3.82 3.87 3.95 3.97 3.99 3.82 3.91 4.03 3.95 4.09 3.90 4.10
4.00 3.84 3.84 4.00 4.03 3.95 4.03 4.13 4.15 3.88 3.89 3.93 4.18
4.17 3.98 4.07 4.16 4.02 4.06 4.07 4.24 4.14 4.14 4.09 4.00 4.303.48 3.35 3.29 3.47 3.48 3.41 3.28 3.44 3.60 3.39 3.77 3.24 3.52
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'DL DN DE EP HN NO IP JN JK KC KX LV LR
2.72 2.69 2.67 2.88 2.93 2.64 2.60 2.41 2.75 2.79 2.71 2.70 2.76
4.27 4.19 4.21 4.23 4.32 4.24 4.25 4.24 4.24 4.31 4.38 4.29 4.44
4.38 4.35 4.28 4.31 4.43 4.36 4.37 4.41 4.35 4.41 4.50 4.39 4.53
4.33 4.18 4.30 4.33 4.33 4.24 4.29 4.28 4.29 4.38 4.41 4.29 4.484.13 4.06 4.06 4.06 4.24 4.09 4.08 3.96 4.10 4.11 4.19 4.15 4.31
4.09 3.79 3.98 3.98 4.10 3.88 4.05 3.90 3.76 4.14 4.20 3.98 4.35
4.02 3.45 3.86 3.86 3.90 3.50 3.96 3.69 3.41 4.03 4.09 3.88 4.42
4.13 4.02 4.11 4.05 4.21 4.13 4.12 4.08 4.02 4.23 4.27 4.09 4.33
3.60 3.40 3.07 3.54 3.49 3.54 3.47 3.63 3.44 3.42 3.48 3.39 3.38
3.39 3.24 2.88 3.43 3.35 3.27 3.26 3.43 3.14 3.23 3.23 3.18 3.17
3.79 3.55 3.29 3.65 3.57 3.77 3.64 3.84 3.66 3.60 3.66 3.55 3.58
3.60 3.34 3.12 3.34 3.37 3.57 3.43 3.57 3.39 3.39 3.45 3.14 3.623.60 3.37 3.11 3.34 3.25 3.52 3.35 3.46 3.29 3.41 3.43 3.04 3.63
3.59 3.31 3.15 3.34 3.48 3.60 3.52 3.70 3.47 3.37 3.47 3.24 3.61
3.94 3.66 3.67 3.77 3.57 3.74 3.85 3.75 3.80 3.75 3.75 3.62 4.003.90 3.55 3.64 3.70 3.50 3.71 3.77 3.60 3.79 3.70 3.80 3.55 4.02
3.96 3.73 3.71 3.85 3.60 3.77 3.98 3.86 3.80 3.78 3.76 3.68 3.98
3.31 2.99 2.95 2.89 2.85 3.11 3.40 2.73 3.05 3.09 3.09 2.98 3.59
3.38 3.03 3.01 2.96 3.02 3.17 3.37 2.75 3.07 3.13 3.17 3.01 3.68
3.47 3.06 3.10 2.93 2.85 3.18 3.46 2.86 3.26 3.23 3.11 3.01 3.81
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsDL DN DE EP HN NO IP JN JK KC KX LV LR
3.22 2.76 2.85 2.86 2.65 2.96 3.29 2.51 2.74 2.85 3.05 2.85 3.46
3.14 2.98 2.78 2.79 2.82 3.05 3.42 2.92 2.97 3.16 3.03 2.90 3.57
4.09 3.88 3.86 3.93 3.95 3.98 3.99 4.00 4.00 3.94 4.04 3.91 4.17
4.11 3.97 3.88 3.93 4.01 4.01 4.05 4.04 4.08 3.99 4.04 3.99 4.17
4.11 3.94 3.92 4.02 3.98 4.00 4.07 4.12 4.00 3.99 4.08 3.90 4.21
4.06 3.79 3.80 3.88 3.83 3.93 3.87 3.96 3.91 3.86 3.97 3.83 4.16
4.20 3.98 3.79 3.92 4.12 3.97 4.15 3.97 3.99 3.97 4.05 4.03 4.27
4.17 4.00 3.66 3.74 4.16 3.93 4.18 3.96 3.83 3.74 3.93 4.03 4.22
4.23 3.96 3.92 4.09 4.09 4.03 4.12 4.03 4.15 4.21 4.16 4.02 4.33
3.53 3.31 3.52 3.53 3.44 3.58 3.60 3.43 3.46 3.48 3.57 3.24 3.533.86 3.59 3.88 3.81 3.72 3.86 3.96 3.70 3.69 3.78 3.91 3.67 3.89
3.79 3.53 3.80 3.77 3.70 3.79 3.84 3.74 3.74 3.66 3.84 3.53 3.70
2.67 2.66 2.70 3.02 2.68 2.75 2.82 2.75 2.88 2.72 2.89 2.40 2.80
3.68 3.45 3.41 3.36 3.25 3.58 3.72 3.53 3.44 3.53 3.63 3.58 3.75
4.12 3.84 3.81 4.04 3.75 4.00 4.04 4.06 3.88 4.09 4.13 4.04 4.27
4.19 3.85 3.86 4.04 3.99 4.06 4.16 4.05 4.05 4.07 4.13 4.05 4.17
4.20 3.84 3.85 4.03 3.98 4.04 4.20 3.97 3.92 3.98 4.16 3.91 4.12
4.13 3.86 3.90 3.92 3.86 3.98 3.89 3.80 4.02 4.06 4.07 4.00 4.21
3.94 3.70 3.78 3.86 3.56 3.85 3.86 3.82 3.87 3.91 3.91 3.73 4.18
4.25 3.99 3.89 3.98 3.99 4.11 4.07 4.03 4.19 4.06 4.08 4.10 4.25
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%DL DN DE EP HN NO IP JN JK KC KX LV LR
3.01 2.75 2.58 2.87 2.74 2.95 2.81 2.93 2.81 2.93 3.05 2.79 2.95
3.49 3.21 3.14 3.33 3.07 3.35 3.47 3.25 3.28 3.44 3.34 3.27 3.62
3.96 3.67 3.76 3.91 3.84 3.75 3.81 3.62 3.56 3.99 3.80 3.74 4.02
3.42 3.30 3.21 3.39 2.83 3.49 3.47 3.71 3.21 3.58 3.65 3.53 3.35
3.83 3.45 3.52 3.71 3.31 3.67 3.70 3.69 3.46 3.69 3.71 3.50 3.85
3.29 3.38 3.25 3.51 3.28 3.41 3.51 3.32 3.36 3.47 3.49 3.63 3.483.73 3.74 3.78 3.75 3.93 3.71 3.72 3.83 3.76 3.70 3.60 3.76 3.742.48 3.00 2.87 2.63 2.83 2.83 2.59 2.99 2.86 2.70 2.71 2.88 2.523.00 3.04 2.46 3.61 2.73 2.74 2.54 2.43 2.83 3.17 3.28 3.71 3.664.07 4.09 3.97 4.04 4.34 3.94 4.03 3.97 4.40 3.90 4.16 4.05 3.95
3.67 3.34 3.51 3.69 3.91 3.57 3.37 3.27 3.53 3.69 3.57 3.65 3.84
3.24 2.99 2.82 3.19 3.08 3.19 3.34 3.34 3.00 3.10 3.32 3.14 3.32
4.03 3.77 3.63 3.75 3.77 3.96 4.01 3.96 3.96 3.73 3.77 3.95 4.02
4.33 4.12 3.98 4.05 4.18 4.17 4.22 4.18 4.29 3.98 4.15 4.27 4.15
0.48 0.56 0.33 0.35 0.45 0.38 0.45 0.39 0.68 0.52 0.62 0.48 0.63
0.04 0.09 0.18 0.14 0.12 0.05 0.06 0.11 0.06 0.07 0.03 0.06 0.06
0.47 0.35 0.49 0.51 0.43 0.57 0.48 0.50 0.26 0.41 0.35 0.46 0.31
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesLA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
3.56 3.46 3.55 3.85 3.70 3.36 3.59 3.72 3.16 3.48 3.55 3.30 3.55
3.54 3.42 3.63 4.02 3.74 3.39 3.75 3.75 3.11 3.43 3.62 3.29 3.69
3.31 3.14 3.24 3.73 3.42 3.07 3.30 3.61 3.00 3.21 3.20 3.21 3.30
3.65 3.80 3.80 4.01 3.90 3.55 3.92 3.89 3.23 3.81 3.92 3.40 3.77
3.23 2.93 3.24 3.53 3.35 2.85 3.13 3.29 2.48 3.07 3.15 2.53 3.17
4.06 4.05 3.96 4.18 4.12 3.84 3.97 4.11 3.85 3.89 3.93 3.82 3.90
3.56 3.44 3.49 3.89 3.68 3.48 3.62 3.74 3.09 3.57 3.47 3.41 3.60
3.83 3.77 3.86 3.83 3.73 3.51 3.66 3.76 2.96 3.57 3.88 2.63 3.68
3.83 3.77 3.82 3.79 3.63 3.60 3.66 3.74 2.80 3.54 3.85 2.22 3.69
3.67 3.60 3.72 3.77 3.51 3.22 3.49 3.62 2.64 3.39 3.74 2.13 3.61
3.60 3.62 3.69 3.73 3.51 3.38 3.58 3.59 2.70 3.27 3.77 2.34 3.54
3.82 3.77 3.86 3.84 3.61 3.68 3.72 3.44 2.79 3.33 3.81 2.46 3.633.59 3.62 3.66 3.70 3.58 3.44 3.61 3.70 2.83 3.44 3.77 2.50 3.54
3.82 3.76 3.84 4.05 3.93 3.69 3.74 3.95 3.24 3.56 3.69 3.35 3.84
3.68 3.59 3.80 3.73 3.57 3.34 3.43 3.60 2.54 3.44 3.93 2.05 3.67
4.23 4.26 4.20 4.12 4.22 3.93 4.06 4.24 3.71 4.02 4.29 3.60 4.144.31 4.12 4.25 4.05 4.16 3.48 3.84 4.09 3.21 4.16 4.21 2.86 3.733.91 3.76 3.90 3.87 3.73 3.41 3.70 3.73 2.72 3.53 3.86 2.13 3.58
4.26 4.33 4.23 4.12 3.97 4.25 4.07 4.18 4.02 4.08 4.25 3.99 4.074.18 4.24 4.14 4.05 3.93 4.19 4.00 4.07 3.95 3.96 4.25 3.73 4.06
4.48 4.49 4.40 4.33 4.32 4.51 4.33 4.33 4.26 4.34 4.44 4.25 4.29
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsLA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
4.34 4.45 4.28 4.20 3.96 4.37 4.11 4.32 4.13 4.12 4.34 4.14 4.08
4.18 4.37 4.16 4.07 3.85 4.04 3.97 4.16 3.93 3.99 4.18 3.87 4.00
4.16 4.21 4.18 3.99 3.83 4.09 3.88 4.05 3.88 4.05 4.12 3.82 3.99
3.67 3.72 3.77 3.71 3.65 3.55 3.75 3.88 3.33 3.53 3.93 3.17 3.823.88 3.88 3.96 3.84 3.81 3.83 3.93 4.13 3.67 3.63 4.01 3.65 4.09
3.66 3.70 3.81 3.72 3.50 3.49 3.73 3.89 3.13 3.40 3.89 3.06 3.81
3.59 3.53 3.65 3.64 3.52 3.41 3.65 3.81 3.33 3.49 3.95 3.07 3.783.69 3.78 3.79 3.86 3.68 3.61 3.76 3.74 3.18 3.68 3.93 2.87 3.65
3.50 3.59 3.57 3.63 3.39 3.43 3.50 3.54 2.89 3.28 3.70 2.44 3.48
3.53 3.53 3.57 3.59 3.50 3.49 3.50 3.54 2.85 3.23 3.75 2.31 3.45
3.65 3.71 3.67 3.73 3.51 3.60 3.58 3.60 2.88 3.26 3.86 2.26 3.55
3.37 3.46 3.50 3.62 3.28 3.33 3.39 3.56 3.00 3.37 3.60 2.83 3.27
3.49 3.58 3.50 3.52 3.29 3.24 3.44 3.54 2.72 3.23 3.65 2.31 3.53
3.56 3.59 3.58 3.64 3.50 3.41 3.50 3.50 2.73 3.22 3.54 2.22 3.57
3.63 3.71 3.72 3.73 3.52 3.59 3.63 3.61 2.92 3.33 3.87 2.34 3.64
3.44 3.48 3.45 3.45 3.37 3.30 3.43 3.57 3.29 3.40 3.62 3.20 3.48
3.22 3.20 3.31 3.20 3.23 3.06 3.16 3.38 2.88 3.18 3.42 2.78 3.29
4.07 4.09 4.13 4.08 3.98 4.18 3.95 4.04 3.95 4.11 4.17 3.86 3.93
3.66 3.68 3.62 3.76 3.55 3.43 3.76 3.71 3.30 3.46 3.81 3.09 3.603.13 3.10 3.10 3.21 3.29 2.94 3.24 3.37 2.88 3.27 3.41 2.93 3.223.30 3.26 3.33 3.35 3.14 3.10 3.37 3.47 3.00 3.23 3.42 2.87 3.433.41 3.43 3.48 3.39 3.27 3.02 3.39 3.62 3.13 3.16 3.52 3.09 3.48
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityLA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
3.13 3.13 3.10 3.06 3.15 2.80 3.10 3.35 2.93 3.18 3.49 2.88 3.23
4.05 4.12 4.01 3.83 3.76 4.08 3.95 4.00 3.90 3.93 4.18 3.93 4.023.98 4.04 4.04 3.90 3.92 4.11 3.82 3.94 4.01 4.02 4.14 3.77 3.88
2.55 2.57 2.38 2.83 2.42 2.40 2.78 2.68 2.47 2.47 2.89 2.49 2.59
3.47 3.49 3.51 3.49 3.35 3.45 3.50 3.57 3.18 3.56 3.71 3.17 3.64
3.48 3.43 3.49 3.57 3.36 3.36 3.50 3.60 3.17 3.49 3.71 3.13 3.64
3.37 3.44 3.38 3.29 3.29 3.38 3.42 3.51 3.14 3.45 3.63 2.94 3.48
3.76 3.70 3.64 3.69 3.64 3.57 3.65 3.71 3.31 3.88 3.97 3.40 3.99
3.47 3.43 3.57 3.50 3.24 3.46 3.53 3.58 3.12 3.54 3.72 3.13 3.603.37 3.39 3.41 3.38 3.30 3.42 3.39 3.49 3.07 3.44 3.63 3.02 3.47
3.51 3.64 3.63 3.54 3.37 3.38 3.56 3.62 3.26 3.55 3.73 3.15 3.45
3.42 3.60 3.45 3.56 3.35 3.52 3.57 3.56 3.27 3.53 3.63 3.03 3.38
3.60 3.68 3.81 3.53 3.38 3.28 3.58 3.68 3.20 3.56 3.83 3.22 3.54
3.71 3.71 3.58 3.67 3.49 3.73 3.63 3.73 3.50 3.69 3.79 3.34 3.56
3.50 3.48 3.40 3.60 3.34 3.55 3.51 3.62 3.43 3.57 3.63 3.21 3.52
3.69 3.69 3.57 3.70 3.48 3.70 3.65 3.75 3.54 3.69 3.81 3.23 3.54
3.95 3.96 3.77 3.72 3.69 3.93 3.75 3.86 3.54 3.83 3.87 3.51 3.65
3.92 3.92 4.03 3.90 3.87 3.77 3.88 4.00 3.63 3.77 4.03 3.66 3.824.06 4.10 4.27 4.05 3.95 3.92 4.07 4.16 3.73 3.94 4.15 3.87 3.96
3.63 3.59 3.70 3.57 3.51 3.40 3.50 3.66 3.13 3.44 3.71 2.84 3.533.68 3.75 3.88 3.49 3.53 3.30 3.54 3.79 3.16 3.44 3.73 3.52 3.42
4.13 4.09 4.30 4.16 4.13 4.08 4.10 4.25 4.00 4.00 4.31 3.92 4.09
4.12 4.09 4.14 4.21 4.12 4.04 4.15 4.25 4.08 4.06 4.28 3.93 4.13
4.04 3.96 4.04 3.99 3.99 4.00 3.92 4.10 3.69 3.78 4.09 3.91 3.86
3.74 3.74 3.70 3.78 3.70 3.62 3.79 3.72 3.57 3.67 3.88 3.49 3.66
3.89 3.91 3.90 4.00 3.83 3.85 3.98 3.99 3.70 3.83 3.99 3.65 3.85
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesLA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
3.27 3.35 3.38 3.76 3.14 3.37 3.47 3.51 3.10 3.45 3.64 2.98 3.20
4.24 4.23 4.18 4.14 4.17 4.20 4.24 4.28 3.96 4.12 4.28 4.01 4.16
3.77 3.84 3.66 3.78 3.77 3.56 3.88 3.83 3.61 3.63 3.71 3.59 3.86
4.27 4.27 4.35 4.28 4.23 4.29 4.28 4.35 4.10 4.11 4.28 3.98 4.21
3.81 3.92 3.98 3.76 3.79 3.82 3.79 3.86 3.62 3.86 4.07 3.74 3.803.91 3.97 4.02 3.92 3.91 3.86 3.85 3.96 3.73 3.99 4.22 3.87 3.91
3.54 3.62 3.72 3.67 3.40 3.77 3.55 3.68 3.32 3.63 3.91 3.31 3.59
3.68 3.76 3.85 3.67 3.70 3.74 3.72 3.82 3.51 3.75 3.89 3.46 3.74
3.98 4.07 4.11 3.80 3.92 3.80 3.76 3.80 3.74 3.94 4.03 3.93 3.67
4.08 4.25 4.24 3.81 4.12 3.94 4.05 4.01 3.84 4.03 4.25 4.06 4.11
3.75 3.91 3.91 3.71 3.74 3.68 3.65 3.64 3.45 3.74 3.92 3.46 3.554.04 4.15 4.16 3.89 3.98 3.90 3.80 3.75 3.53 3.91 4.00 3.44 3.60
4.04 4.17 4.16 3.94 3.95 3.88 3.75 3.78 3.61 3.91 4.07 3.63 3.623.77 3.98 3.96 3.69 3.75 3.82 3.87 3.80 3.77 3.87 3.98 3.71 3.82
2.71 2.77 2.82 2.95 2.68 2.69 2.83 2.65 2.38 2.81 3.11 2.43 2.64
4.17 4.35 4.32 3.99 4.25 4.14 3.99 4.16 3.88 4.19 4.35 4.06 4.11
4.17 4.20 4.12 4.04 4.06 3.87 3.90 3.99 3.76 4.06 4.12 3.53 3.82
4.39 4.36 4.28 4.25 4.28 4.22 4.13 4.30 4.18 4.37 4.27 4.23 4.10
3.99 4.08 3.97 3.83 3.86 3.55 3.66 3.67 3.48 3.80 3.99 2.80 3.50
4.17 4.15 4.15 4.05 4.03 3.95 3.93 4.00 3.57 4.04 4.15 3.55 3.88
4.07 4.05 4.14 4.08 4.06 4.03 4.16 4.16 3.69 4.08 4.17 3.68 4.154.51 4.45 4.59 4.28 4.38 4.57 4.44 4.48 4.38 4.47 4.53 4.34 4.48
3.65 3.62 3.72 3.93 3.78 3.56 3.87 3.88 3.24 3.76 3.77 3.44 3.86
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?LA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
4.01 3.98 4.08 4.00 3.99 3.88 4.10 4.06 3.35 3.94 4.19 3.28 4.02
4.40 4.33 4.45 4.41 4.45 4.27 4.39 4.50 4.11 4.32 4.39 4.22 4.34
4.48 4.47 4.56 4.45 4.48 4.31 4.43 4.53 4.28 4.43 4.43 4.23 4.50
4.61 4.55 4.65 4.53 4.59 4.52 4.51 4.62 4.28 4.50 4.52 4.38 4.53
3.84 3.78 3.97 4.04 4.04 3.66 4.00 4.13 3.54 3.79 3.91 3.68 3.75
4.68 4.61 4.62 4.60 4.68 4.61 4.58 4.68 4.41 4.58 4.67 4.55 4.60
3.87 3.77 3.95 3.87 3.77 3.70 3.85 3.95 3.38 3.61 3.91 3.29 3.56
3.97 3.79 4.11 3.92 3.85 3.84 3.89 4.01 3.41 3.74 4.07 3.17 3.68
3.52 3.52 3.62 3.64 3.48 3.36 3.64 3.74 3.18 3.21 3.58 3.09 3.31
4.13 4.07 4.14 4.08 3.96 3.93 4.02 4.09 3.56 3.89 4.07 3.56 3.73
4.06 4.06 4.16 4.09 4.04 4.02 4.16 4.23 3.88 3.99 4.17 3.85 4.02
4.13 4.12 4.34 4.18 4.13 4.16 4.20 4.35 3.97 4.11 4.28 3.96 4.17
4.22 4.27 4.33 4.24 4.23 4.23 4.28 4.39 4.10 4.31 4.34 4.03 4.21
3.85 3.78 3.82 3.87 3.75 3.74 3.96 3.96 3.56 3.57 3.88 3.52 3.74
4.01 3.93 4.07 4.06 3.97 3.90 4.04 4.11 3.99 4.01 4.10 4.05 4.04
3.78 3.61 3.93 3.97 3.82 3.67 3.88 3.98 3.74 3.75 3.94 3.95 3.91
4.23 4.23 4.22 4.15 4.13 4.12 4.20 4.24 4.28 4.24 4.24 4.15 4.19
3.82 3.88 3.53 3.68 3.78 3.66 3.75 3.79 3.69 3.69 3.60 3.49 3.62
3.89 3.81 3.58 3.87 3.97 3.67 3.70 3.83 3.72 3.70 3.64 3.32 3.59
4.36 4.26 3.85 4.07 4.34 4.43 4.14 4.17 4.32 4.16 4.01 3.96 4.084.13 4.22 3.66 3.81 4.05 4.09 3.84 4.04 3.83 3.84 3.85 3.64 3.79
4.11 4.16 3.74 3.77 4.19 4.07 3.92 4.05 3.98 3.94 3.96 3.66 3.78
4.17 4.14 4.12 3.89 3.98 4.08 3.98 4.11 4.04 3.91 4.07 3.85 4.013.34 3.44 3.38 3.60 3.47 3.43 3.34 3.52 3.48 3.34 3.38 3.18 3.38
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'LA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
2.85 3.16 2.22 2.20 2.79 2.58 2.84 2.74 2.75 2.64 2.39 2.57 2.58
4.24 4.43 4.36 4.07 4.23 4.43 4.27 4.27 4.22 4.26 4.30 4.17 4.23
4.43 4.48 4.41 4.25 4.33 4.52 4.37 4.36 4.45 4.36 4.37 4.37 4.31
4.21 4.46 4.46 4.00 4.25 4.43 4.28 4.29 4.17 4.26 4.25 4.18 4.234.06 4.35 4.21 3.85 4.10 4.31 4.15 4.14 4.08 4.12 4.23 3.93 4.14
4.02 3.81 3.85 3.98 4.02 3.87 3.93 4.01 4.14 3.77 4.21 3.89 3.87
3.97 3.53 3.65 3.84 4.00 3.57 3.69 3.85 4.02 3.40 4.17 4.02 3.52
4.07 4.04 4.04 4.04 4.03 4.10 4.14 4.12 4.22 4.05 4.26 3.76 4.11
3.35 3.27 3.25 3.82 3.67 3.38 3.55 3.56 3.31 3.36 3.43 3.35 3.43
3.18 3.12 3.03 3.74 3.53 3.13 3.41 3.41 3.05 3.14 3.20 2.97 3.21
3.52 3.45 3.45 3.91 3.79 3.61 3.68 3.72 3.55 3.52 3.61 3.66 3.64
3.26 3.17 3.07 3.59 3.42 3.21 3.40 3.44 3.18 3.27 3.39 3.47 3.413.19 3.15 2.97 3.54 3.37 3.16 3.36 3.46 3.05 3.21 3.42 3.42 3.38
3.31 3.18 3.16 3.65 3.48 3.26 3.43 3.43 3.31 3.35 3.36 3.55 3.46
3.76 3.95 3.78 3.70 3.63 3.85 3.91 3.77 3.65 3.75 3.96 3.39 3.653.73 3.85 3.74 3.62 3.60 3.82 3.80 3.77 3.69 3.71 3.93 3.42 3.51
3.80 4.02 3.84 3.78 3.71 3.86 3.99 3.80 3.63 3.81 4.00 3.35 3.80
2.89 3.10 3.12 3.13 2.98 2.77 2.96 3.07 2.95 2.96 3.34 2.85 2.97
2.93 3.17 3.21 3.20 3.07 2.85 2.97 3.16 3.07 3.05 3.44 2.93 3.05
3.02 3.29 3.27 3.13 2.95 2.91 3.07 3.15 3.07 3.04 3.50 3.04 3.01
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsLA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
2.62 2.83 2.87 3.02 2.80 2.52 2.83 2.95 2.81 2.76 3.31 2.81 2.86
2.90 3.07 3.14 3.12 2.99 2.74 3.07 2.96 2.81 2.89 3.17 2.68 3.02
3.93 3.93 3.98 3.99 4.02 3.97 4.07 4.02 3.84 3.87 4.11 3.80 3.96
3.93 3.93 4.03 4.04 4.09 4.00 4.13 4.06 3.96 3.94 4.10 3.80 3.93
3.99 3.93 3.99 4.05 4.08 4.02 4.10 4.07 3.88 3.87 4.13 3.86 4.01
3.87 3.94 3.94 3.89 3.89 3.98 4.00 3.94 3.70 3.78 4.05 3.79 3.93
3.82 3.93 3.92 3.77 3.61 4.16 3.81 3.65 4.07 3.99 4.18 4.04 4.16
3.74 3.85 3.83 3.73 3.63 4.22 3.63 3.45 4.00 3.97 4.16 4.00 4.14
3.91 4.02 4.00 3.83 3.64 4.10 4.01 3.82 4.15 4.03 4.21 4.10 4.19
3.23 3.36 3.37 3.45 3.33 3.47 3.56 3.55 3.46 3.41 3.57 3.23 3.393.59 3.77 3.74 3.68 3.60 3.63 3.84 3.86 3.69 3.68 3.84 3.56 3.76
3.48 3.54 3.58 3.60 3.48 3.76 3.77 3.79 3.78 3.71 3.74 3.59 3.64
2.36 2.42 2.43 2.84 2.54 2.83 2.82 2.82 2.81 2.79 2.99 2.27 2.59
3.42 3.34 3.45 3.64 3.47 3.40 3.46 3.41 3.31 3.44 3.58 3.06 3.52
3.94 3.83 4.00 3.83 3.92 3.99 3.94 4.00 3.69 3.72 4.13 3.73 4.04
4.08 4.07 4.16 4.11 4.03 3.98 4.07 4.19 3.60 4.05 4.03 3.69 4.02
4.00 4.01 4.13 4.16 4.04 3.81 4.07 4.17 3.70 3.96 4.06 3.76 3.87
4.02 4.10 4.01 4.01 4.06 4.00 3.93 3.97 3.87 3.96 4.21 3.90 3.90
3.89 3.94 3.89 3.95 3.87 3.93 3.80 3.85 3.55 3.72 4.04 3.75 3.56
4.07 4.00 4.12 3.94 3.94 4.18 4.01 4.00 4.02 4.09 4.16 3.86 4.14
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%LA-CI LA-CT LA-CIDLA-Front 
OfficeLA-Intel LS ME MM MW MP MO NH NO
2.71 2.68 2.81 3.33 2.88 2.73 2.93 3.00 2.71 2.80 2.73 2.74 2.89
3.34 3.26 3.50 3.50 3.41 3.20 3.22 3.26 2.99 3.25 3.47 3.01 3.26
3.82 3.96 3.90 3.74 3.74 3.65 3.75 3.83 3.68 3.78 4.02 3.63 3.74
3.15 3.24 3.17 3.48 3.01 3.02 3.18 3.43 3.01 2.94 3.56 3.69 3.57
3.72 3.82 3.76 3.68 3.50 3.72 3.64 3.71 3.38 3.51 3.98 3.60 3.56
3.43 3.45 3.48 3.68 3.53 3.46 3.45 3.43 3.31 3.46 3.65 3.23 3.463.77 3.63 3.79 3.61 3.72 3.84 3.83 3.70 3.64 3.82 3.65 3.75 3.682.96 2.79 2.55 2.82 2.79 2.91 2.65 2.63 2.99 2.78 2.52 3.03 2.822.45 2.26 2.42 2.63 2.68 3.07 2.74 2.97 2.40 2.57 2.38 2.55 2.594.00 3.94 4.09 3.87 3.97 4.20 4.13 4.09 4.10 3.89 4.25 4.15 4.11
3.67 3.36 3.34 3.73 3.60 3.48 3.53 3.78 3.46 3.19 3.58 3.28 3.52
2.96 2.91 2.92 3.57 3.14 2.83 3.18 3.13 2.64 2.97 3.18 2.79 3.17
3.93 3.76 3.79 3.94 3.96 3.75 3.89 4.05 3.65 3.77 3.93 3.58 3.75
4.15 4.16 4.20 4.25 4.29 4.17 4.21 4.31 3.99 4.09 4.24 3.92 4.15
0.36 0.42 0.41 0.26 0.37 0.55 0.39 0.37 0.47 0.58 0.58 0.30 0.26
0.22 0.12 0.18 0.21 0.13 0.04 0.11 0.11 0.09 0.08 0.08 0.19 0.18
0.42 0.46 0.41 0.53 0.51 0.40 0.50 0.52 0.45 0.34 0.35 0.51 0.56
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesNY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.59 3.36 3.26 3.12 3.49 3.47 3.52 3.80 3.49 3.37 3.48 3.61 3.69
3.63 3.23 3.16 3.12 3.56 3.49 3.55 3.85 3.45 3.48 3.53 3.61 3.78
3.60 3.03 2.96 2.92 3.31 3.32 3.33 3.58 3.27 3.08 3.05 3.42 3.40
3.61 3.60 3.80 3.39 3.69 3.44 3.70 4.07 3.83 3.60 3.73 3.73 4.00
3.29 2.92 2.70 2.65 3.24 2.94 3.14 3.49 3.05 2.81 3.03 3.17 3.25
3.89 3.87 3.81 3.53 3.88 4.04 3.85 4.13 3.98 3.83 3.91 4.02 4.06
3.57 3.45 3.20 3.09 3.69 3.44 3.58 3.79 3.46 3.33 3.52 3.69 3.72
3.49 3.41 3.42 3.17 3.44 3.39 3.59 4.03 3.63 3.79 3.94 3.77 3.83
3.40 3.29 3.23 2.94 3.40 3.11 3.43 4.00 3.57 3.81 4.02 3.74 3.81
3.28 3.12 2.96 2.86 3.00 3.04 3.31 3.86 3.50 3.66 3.92 3.59 3.65
3.28 3.22 3.19 2.86 3.29 3.05 3.53 3.86 3.50 3.57 3.81 3.59 3.65
3.41 3.32 3.36 2.98 3.23 3.09 3.50 4.02 3.58 3.80 4.06 3.80 3.663.40 3.20 3.08 2.89 3.33 3.09 3.44 3.89 3.53 3.67 3.95 3.55 3.51
3.69 3.43 3.55 3.32 3.71 3.52 3.79 4.01 3.48 3.61 3.49 3.85 3.82
3.26 3.13 2.94 2.75 3.29 3.01 3.24 3.94 3.67 3.55 4.04 3.63 3.63
3.84 3.95 3.94 3.65 4.00 4.07 4.08 4.31 4.16 4.21 4.29 4.12 4.293.86 4.01 4.38 4.32 4.13 4.14 4.23 4.42 3.77 4.26 4.12 4.10 4.453.53 3.33 3.49 2.98 3.18 3.35 3.57 4.05 3.63 3.90 4.06 3.79 3.89
3.81 4.12 3.86 4.29 3.82 4.03 4.11 4.25 3.90 4.28 4.30 4.16 4.103.73 4.03 3.69 4.18 3.88 4.05 3.95 4.15 3.92 4.16 4.27 4.07 4.08
3.98 4.34 4.18 4.50 4.18 4.23 4.19 4.41 4.13 4.46 4.45 4.36 4.27
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsNY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.91 4.22 3.86 4.41 3.94 4.12 4.28 4.30 3.92 4.39 4.25 4.24 4.16
3.78 4.08 3.82 4.23 3.83 3.95 4.11 4.22 3.83 4.24 4.19 4.12 4.02
3.72 4.01 3.78 4.12 3.61 3.85 4.05 4.20 3.80 4.16 4.34 4.07 4.06
3.45 3.42 3.18 3.15 3.38 3.36 3.53 3.96 3.76 3.65 4.08 3.67 3.773.61 3.58 3.33 3.45 3.63 3.65 3.70 4.07 3.98 3.90 4.15 3.81 3.98
3.45 3.46 3.22 3.05 3.19 3.24 3.54 3.99 3.65 3.61 4.00 3.65 3.74
3.42 3.26 3.00 2.88 3.22 3.25 3.46 3.88 3.60 3.37 3.89 3.56 3.653.36 3.55 3.30 3.26 3.60 3.19 3.48 3.98 3.92 3.83 4.34 3.74 3.80
3.31 3.19 3.17 2.87 2.97 3.03 3.35 3.73 3.48 3.56 3.87 3.54 3.52
3.23 3.24 3.20 2.85 2.73 3.06 3.34 3.78 3.48 3.56 3.87 3.61 3.56
3.31 3.30 3.24 2.84 3.06 3.09 3.39 3.84 3.54 3.64 3.95 3.65 3.66
3.32 3.15 2.94 2.87 2.89 3.00 3.40 3.67 3.47 3.45 3.82 3.39 3.41
3.27 3.12 2.96 2.85 2.71 3.05 3.32 3.74 3.43 3.44 3.83 3.62 3.51
3.32 3.19 3.13 2.85 2.79 2.87 3.33 3.71 3.48 3.54 3.82 3.56 3.50
3.29 3.27 3.34 2.86 3.12 3.10 3.35 3.82 3.59 3.69 3.97 3.62 3.62
3.36 3.29 3.14 3.21 3.42 3.23 3.38 3.63 3.47 3.51 3.47 3.47 3.45
3.18 3.05 3.09 2.99 3.50 2.99 3.19 3.46 3.43 3.38 3.33 3.29 3.27
3.92 3.99 3.97 4.07 3.75 3.83 4.09 4.15 3.91 4.03 4.13 3.93 4.08
3.61 3.40 3.39 3.17 3.28 3.34 3.58 3.89 3.62 3.67 3.67 3.60 3.753.16 2.85 2.83 2.77 3.33 3.01 3.05 3.44 3.32 3.44 3.15 3.34 3.233.18 3.09 2.83 3.19 3.18 3.11 3.29 3.52 3.31 3.38 3.35 3.36 3.213.26 3.28 3.00 3.27 3.13 3.08 3.28 3.64 3.48 3.48 3.31 3.54 3.33
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityNY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.10 2.82 2.67 2.94 3.29 3.12 3.02 3.38 3.12 3.14 3.16 3.22 3.08
3.73 3.93 3.86 3.99 3.80 3.83 3.93 4.10 3.87 4.11 3.91 3.88 3.893.79 4.03 3.64 4.07 3.69 3.86 4.03 4.10 3.74 3.96 4.12 3.90 4.02
2.72 2.27 2.11 1.94 2.87 2.09 2.41 2.60 2.38 2.67 2.61 2.67 2.46
3.36 3.35 3.27 3.25 3.15 3.36 3.45 3.68 3.56 3.53 3.67 3.57 3.46
3.32 3.31 3.07 3.17 3.27 3.38 3.47 3.68 3.54 3.58 3.71 3.60 3.53
3.16 3.10 3.13 3.02 2.87 3.19 3.18 3.58 3.38 3.48 3.55 3.44 3.37
3.51 3.68 3.56 3.53 3.18 3.58 3.68 3.94 3.79 3.69 3.91 3.83 3.62
3.40 3.46 3.24 3.32 3.11 3.23 3.49 3.66 3.66 3.50 3.63 3.54 3.393.23 3.16 3.09 3.14 3.29 3.31 3.31 3.59 3.40 3.40 3.55 3.41 3.44
3.25 3.24 3.25 3.31 3.42 2.94 3.38 3.68 3.52 3.55 3.63 3.32 3.49
3.27 3.26 3.43 3.31 3.59 2.87 3.37 3.69 3.42 3.56 3.64 3.30 3.42
3.24 3.21 3.08 3.31 3.22 3.01 3.39 3.67 3.63 3.54 3.62 3.36 3.55
3.45 3.50 3.43 3.59 3.48 3.44 3.65 3.79 3.59 3.72 3.84 3.54 3.66
3.47 3.35 3.20 3.42 3.41 3.32 3.58 3.70 3.58 3.52 3.76 3.45 3.55
3.50 3.46 3.52 3.53 3.50 3.31 3.55 3.82 3.62 3.74 3.85 3.44 3.65
3.46 3.66 3.61 3.79 3.50 3.70 3.83 3.89 3.58 3.94 3.90 3.78 3.79
3.70 3.63 3.56 3.83 3.58 3.61 3.95 4.01 3.75 3.89 3.90 3.88 3.953.81 3.79 3.63 3.93 3.78 3.79 4.01 4.11 3.90 4.01 3.99 4.00 4.07
3.35 3.29 3.10 3.40 3.44 3.14 3.58 3.72 3.38 3.53 3.63 3.55 3.633.18 3.34 3.52 3.73 3.12 3.21 3.63 3.87 3.34 3.57 3.65 3.50 3.60
3.96 3.87 3.75 4.11 3.71 3.75 4.22 4.22 3.97 4.16 4.14 4.10 4.23
4.07 3.88 3.92 3.93 3.81 4.18 4.15 4.20 4.09 4.20 4.19 4.17 4.23
3.87 3.69 3.69 3.95 3.82 3.58 4.17 4.07 3.88 3.96 3.88 3.98 4.04
3.65 3.55 3.45 3.68 3.31 3.49 3.78 3.82 3.60 3.73 3.73 3.80 3.76
3.80 3.73 3.61 3.73 3.91 3.54 3.85 4.00 3.86 3.96 4.04 3.87 3.95
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesNY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.33 2.83 2.92 3.04 3.47 2.47 2.89 3.56 3.44 3.46 3.70 3.47 3.50
4.04 4.13 3.92 3.89 3.88 4.06 4.18 4.23 4.07 4.21 4.29 4.11 4.25
3.68 3.81 3.72 3.71 4.12 3.58 3.98 3.90 3.76 3.80 3.87 3.67 3.75
4.21 4.15 3.88 4.28 4.17 4.08 4.36 4.32 4.15 4.34 4.29 4.25 4.31
3.70 3.71 3.67 3.96 3.76 3.54 3.81 4.02 3.78 4.04 4.00 3.87 3.953.90 3.97 4.00 4.02 4.06 3.67 3.85 4.13 3.88 4.14 4.07 3.95 4.03
3.41 3.27 3.38 3.70 3.50 3.18 3.50 3.86 3.55 3.78 3.78 3.69 3.77
3.52 3.46 3.22 3.84 3.44 3.28 3.76 3.91 3.63 3.92 3.91 3.76 3.83
3.83 4.01 3.84 4.09 4.06 3.75 3.94 4.11 3.84 4.14 4.09 3.90 4.08
3.93 3.89 4.05 4.18 3.75 3.99 4.04 4.18 4.13 4.25 4.20 4.07 4.11
3.66 3.76 3.66 3.82 3.43 3.50 3.77 3.95 3.74 3.94 3.84 3.69 3.863.85 4.07 3.88 4.11 3.50 3.70 3.95 4.15 3.83 4.19 3.99 3.83 4.09
3.77 4.11 3.96 4.14 3.89 3.73 3.97 4.15 3.86 4.10 4.07 3.81 4.083.60 3.41 3.79 3.86 3.21 3.57 3.67 3.96 3.90 4.05 3.96 3.82 3.92
2.89 2.73 2.38 2.57 2.41 2.40 2.89 3.16 2.90 2.95 2.92 2.79 2.88
4.08 4.25 4.24 4.32 4.00 4.13 4.19 4.30 4.19 4.37 4.22 4.18 4.29
3.94 4.14 3.98 4.03 3.93 3.89 4.03 4.21 4.01 4.18 4.14 3.98 4.12
4.17 4.33 4.24 4.37 4.06 4.21 4.25 4.38 4.31 4.40 4.36 4.22 4.31
3.66 3.95 3.74 3.77 3.78 3.62 3.78 4.05 3.73 3.94 3.95 3.75 3.92
3.96 4.16 3.92 3.99 3.94 3.83 4.09 4.22 3.97 4.22 4.18 4.00 4.14
3.83 3.92 3.96 3.77 3.90 3.86 3.93 4.25 4.18 4.17 4.19 4.04 4.214.17 4.46 4.45 4.40 4.18 4.37 4.25 4.55 4.54 4.50 4.55 4.39 4.53
3.70 3.44 3.60 3.25 3.73 3.42 3.72 3.94 3.73 3.65 3.63 3.65 3.94
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?NY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.60 3.78 3.78 3.57 3.73 3.74 3.77 4.21 4.17 4.27 4.29 3.99 4.08
4.32 4.34 4.18 4.24 4.18 4.38 4.30 4.45 4.30 4.33 4.27 4.29 4.47
4.35 4.41 4.33 4.41 4.22 4.52 4.40 4.51 4.38 4.44 4.32 4.40 4.54
4.48 4.55 4.37 4.49 4.39 4.53 4.46 4.60 4.45 4.55 4.46 4.47 4.66
3.98 3.74 3.62 3.59 3.60 3.83 3.78 4.08 3.79 3.78 3.76 3.80 4.02
4.51 4.65 4.37 4.47 4.41 4.63 4.57 4.62 4.55 4.53 4.53 4.51 4.66
3.62 3.63 3.41 3.59 3.53 3.49 3.81 3.94 3.60 3.77 3.60 3.70 3.82
3.66 3.70 3.51 3.55 3.76 3.50 3.80 4.02 3.69 3.90 3.71 3.81 3.89
3.44 3.32 2.84 3.27 3.17 3.24 3.62 3.68 3.33 3.48 3.31 3.39 3.53
3.72 3.86 3.94 3.93 3.67 3.79 4.04 4.13 3.81 3.93 3.79 3.90 4.05
3.96 3.96 3.80 4.12 3.83 3.93 4.20 4.21 3.98 4.12 4.00 4.04 4.15
3.99 3.95 3.88 4.28 4.00 4.02 4.28 4.31 4.08 4.27 4.12 4.19 4.29
4.11 4.13 4.02 4.33 3.72 4.13 4.41 4.38 4.22 4.30 4.26 4.25 4.35
3.84 3.81 3.47 3.75 3.78 3.64 3.91 3.92 3.63 3.78 3.65 3.67 3.81
4.08 3.94 3.91 3.87 3.96 3.81 3.97 4.13 4.04 4.10 4.00 4.02 4.15
4.02 3.76 3.80 3.71 3.69 3.65 3.74 4.02 3.87 3.91 3.74 3.90 3.97
4.17 4.09 4.09 4.01 4.14 4.00 4.15 4.23 4.21 4.28 4.23 4.14 4.31
3.45 3.80 3.79 3.37 3.24 3.64 3.52 3.76 3.65 3.62 3.70 3.58 3.88
3.84 3.87 3.59 3.27 3.30 3.65 3.94 3.80 3.56 3.61 3.67 3.65 3.87
4.14 4.30 4.30 3.56 4.09 4.44 4.28 4.20 4.10 4.15 4.07 4.05 4.373.69 4.09 4.22 3.47 3.56 3.82 3.91 4.00 3.95 3.84 3.81 3.78 4.04
3.70 4.02 4.05 3.48 3.50 4.01 4.01 3.99 3.70 3.99 3.83 3.82 4.12
3.53 4.06 4.02 3.97 3.27 4.00 3.85 4.15 4.07 4.10 4.22 3.97 4.123.42 3.46 3.29 3.17 3.11 3.02 3.11 3.45 3.33 3.33 3.48 3.25 3.60
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'NY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
2.04 2.90 3.05 2.43 1.89 2.55 2.09 2.65 2.68 2.49 2.64 2.46 2.98
4.04 3.95 4.17 4.07 4.14 4.02 3.94 4.23 4.23 4.31 4.28 4.20 4.33
4.19 4.14 4.14 4.07 4.36 4.32 4.10 4.31 4.35 4.46 4.34 4.31 4.47
4.00 3.81 4.33 4.20 4.08 3.88 3.82 4.29 4.32 4.27 4.41 4.20 4.383.90 3.84 4.02 3.89 3.85 3.75 3.83 4.05 4.01 4.20 4.11 4.07 4.19
4.03 3.98 4.15 3.90 4.04 3.92 4.05 3.89 3.96 3.83 4.05 3.86 3.94
3.94 3.88 4.15 3.85 3.91 3.87 3.94 3.61 3.82 3.58 3.99 3.64 3.67
4.04 4.02 4.13 3.95 4.08 3.92 4.10 4.12 4.10 4.03 4.12 4.04 4.17
3.74 3.45 2.95 3.00 3.61 3.53 3.64 3.52 3.41 3.48 3.66 3.36 3.58
3.66 3.23 2.73 2.74 3.54 3.29 3.63 3.33 3.26 3.38 3.50 3.20 3.40
3.81 3.64 3.18 3.19 3.64 3.77 3.70 3.70 3.56 3.56 3.81 3.51 3.72
3.63 3.28 2.89 2.78 3.53 3.08 3.35 3.38 3.36 3.35 3.54 3.29 3.263.56 3.29 2.71 2.66 3.69 3.01 3.38 3.27 3.32 3.33 3.47 3.30 3.07
3.67 3.25 3.08 2.89 3.35 3.14 3.33 3.48 3.44 3.37 3.62 3.27 3.44
3.49 3.70 3.60 3.72 3.43 3.61 3.72 3.78 3.91 3.83 3.93 3.75 3.933.49 3.61 3.50 3.75 3.71 3.42 3.73 3.77 3.78 3.88 3.88 3.70 3.86
3.46 3.77 3.62 3.72 3.27 3.80 3.74 3.80 4.02 3.84 3.96 3.79 3.99
3.15 3.08 2.85 3.00 3.39 2.81 3.09 3.30 3.19 3.11 3.08 3.06 3.04
3.22 3.23 3.02 3.10 3.56 2.90 3.25 3.32 3.34 3.15 3.06 3.27 3.10
3.32 3.34 3.16 3.22 3.63 2.99 3.22 3.40 3.35 3.18 3.03 3.20 3.12
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsNY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.10 2.92 2.42 2.85 3.50 2.72 2.97 3.10 2.87 2.98 2.89 2.83 2.85
2.98 2.85 2.69 2.80 2.87 2.72 2.92 3.34 3.23 3.10 3.21 2.96 3.03
3.89 3.83 3.77 3.85 3.98 3.85 3.94 4.08 4.03 3.99 4.08 3.95 4.10
4.01 3.87 3.80 3.85 4.06 3.83 3.96 4.06 4.07 3.95 4.15 4.00 4.17
3.92 3.85 3.89 3.87 3.94 3.96 3.96 4.12 4.07 4.03 4.14 4.00 4.14
3.75 3.76 3.62 3.87 3.94 3.77 3.92 4.05 3.95 3.98 4.00 3.85 4.00
3.64 3.59 4.02 3.46 3.50 3.36 3.51 4.11 4.03 4.06 4.21 3.63 4.12
3.52 3.42 3.90 3.19 3.50 3.26 3.58 4.05 3.92 3.98 4.17 3.50 4.06
3.72 3.77 4.16 3.79 3.50 3.49 3.48 4.20 4.17 4.15 4.26 3.75 4.18
2.93 3.06 2.75 2.83 2.89 3.10 2.94 3.19 3.64 3.45 3.41 3.25 3.413.17 3.29 3.16 3.13 3.11 3.42 3.11 3.54 3.87 3.80 3.65 3.47 3.73
3.15 3.31 3.00 3.04 3.19 3.47 3.03 3.37 3.93 3.73 3.64 3.52 3.63
2.22 2.31 1.93 1.96 2.50 2.23 2.30 2.34 2.74 2.63 2.60 2.60 2.62
3.51 3.42 3.06 3.06 3.44 3.46 3.40 3.68 3.58 3.59 3.60 3.38 3.66
3.68 3.73 3.64 3.57 3.47 3.87 3.81 4.05 4.00 3.97 4.20 3.82 4.05
3.86 3.90 3.76 3.89 3.94 3.93 3.93 4.17 3.96 4.09 3.94 4.03 4.27
3.98 3.83 3.43 3.70 3.89 3.82 3.92 4.09 3.87 3.92 3.87 3.96 4.07
3.71 3.88 4.07 4.01 3.50 3.75 3.99 4.11 3.86 4.06 4.23 3.86 3.98
3.87 3.59 4.09 3.76 3.58 3.75 3.84 4.01 3.76 3.91 4.09 3.81 3.84
3.96 3.95 4.02 3.84 3.88 3.91 3.87 4.21 4.02 4.12 4.24 4.01 4.22
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%NY-
AdminNY-CI NY-CT NY-CIDNY-Front 
OfficeNY-Intel NY-SO NK NO OC OM PH PX
3.09 2.77 2.28 2.48 3.20 2.60 3.00 3.09 2.75 2.76 2.86 2.73 2.82
3.24 3.18 2.98 3.03 3.33 2.97 3.49 3.60 3.24 3.38 3.59 3.33 3.43
3.62 3.55 3.83 3.65 3.44 3.77 3.75 3.84 3.65 3.81 3.90 3.69 3.75
3.38 2.64 2.68 2.52 3.06 2.64 3.26 3.49 3.10 3.52 3.75 3.17 3.45
3.57 3.50 3.54 3.41 3.56 3.46 3.36 3.69 3.51 3.43 3.65 3.61 3.75
3.58 3.42 3.43 3.43 3.31 3.34 3.50 3.63 3.56 3.35 3.75 3.53 3.543.67 3.66 3.98 3.79 3.25 3.77 3.81 3.69 3.75 3.70 3.71 3.68 3.742.94 3.17 3.36 2.67 3.00 3.15 2.92 2.56 3.02 2.78 2.67 2.76 2.722.61 2.38 2.05 2.40 2.47 2.52 2.64 2.73 2.54 2.61 2.56 3.29 2.644.06 4.07 4.15 4.21 4.00 4.22 3.96 4.11 4.13 4.03 3.93 4.15 4.01
3.96 3.36 3.71 3.26 3.18 3.67 3.66 3.59 3.48 3.25 3.14 3.42 3.43
3.30 2.82 2.59 2.52 3.19 2.79 3.09 3.46 2.99 3.12 3.09 3.13 3.15
3.85 3.71 3.79 3.47 3.77 3.81 3.97 4.00 3.67 3.80 3.69 3.87 4.02
4.19 4.11 3.88 3.90 4.28 4.03 4.15 4.25 4.05 4.13 3.99 4.22 4.27
0.22 0.24 0.15 0.21 0.20 0.20 0.26 0.21 0.67 0.58 0.50 0.34 0.41
0.08 0.25 0.62 0.34 0.20 0.20 0.13 0.21 0.04 0.05 0.06 0.10 0.14
0.70 0.52 0.23 0.45 0.60 0.60 0.61 0.59 0.28 0.37 0.44 0.56 0.45
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesPG PO RH SC SU SA SD SF SJ SE SI SL TP
3.58 3.68 3.47 3.60 3.35 3.70 3.45 3.71 3.94 3.50 3.46 3.55 3.64
3.61 3.64 3.50 3.67 3.32 3.75 3.45 3.78 4.04 3.54 3.48 3.57 3.70
3.34 3.30 3.24 3.18 3.12 3.42 3.23 3.48 3.68 3.08 3.26 3.32 3.37
3.80 4.08 3.87 3.98 3.65 3.80 3.69 3.90 4.19 3.71 3.66 3.84 3.87
3.13 3.27 3.07 3.15 2.88 3.29 2.97 3.35 3.54 3.02 2.91 3.16 3.22
3.95 4.28 3.87 4.05 3.78 4.09 3.95 4.14 4.33 4.13 3.84 3.80 4.08
3.66 3.72 3.47 3.69 3.33 3.79 3.53 3.72 4.01 3.51 3.50 3.53 3.63
3.80 3.98 3.70 3.80 3.59 3.60 3.38 3.91 3.81 3.31 3.04 3.77 3.66
3.88 4.03 3.70 3.84 3.58 3.49 3.33 3.92 3.78 3.36 2.95 3.77 3.63
3.62 3.81 3.59 3.55 3.43 3.29 3.11 3.83 3.60 3.03 2.78 3.64 3.43
3.65 3.84 3.47 3.62 3.27 3.51 3.05 3.74 3.83 3.22 2.99 3.67 3.49
3.91 4.01 3.74 3.91 3.64 3.45 3.20 3.86 3.68 3.25 2.94 3.74 3.673.67 3.90 3.71 3.70 3.52 3.41 3.20 3.80 3.57 3.24 2.99 3.71 3.55
3.65 3.94 3.68 3.80 3.49 3.80 3.64 3.93 3.98 3.43 3.14 3.62 3.69
3.64 3.63 3.47 3.68 3.37 3.15 3.02 3.81 3.54 3.05 2.76 3.84 3.45
4.16 4.46 4.13 4.22 4.01 4.25 3.98 4.24 4.37 4.06 3.84 4.05 4.174.18 4.33 3.76 4.04 3.91 4.22 3.99 4.27 4.13 3.29 3.22 4.03 4.003.83 4.01 3.83 3.79 3.69 3.37 3.31 4.02 3.78 3.09 2.87 3.73 3.67
4.18 4.37 4.23 4.20 3.89 4.16 4.04 4.16 4.07 4.28 3.80 4.20 4.094.09 4.27 4.18 4.17 3.79 4.10 3.85 4.10 4.04 4.20 3.74 4.13 3.98
4.28 4.54 4.40 4.39 4.05 4.31 4.21 4.30 4.25 4.40 3.98 4.42 4.25
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsPG PO RH SC SU SA SD SF SJ SE SI SL TP
4.31 4.47 4.36 4.24 3.97 4.24 4.21 4.20 4.10 4.38 3.87 4.25 4.16
4.15 4.35 4.21 4.11 3.81 4.12 4.01 4.09 4.06 4.26 3.71 4.11 4.03
4.10 4.23 4.02 4.08 3.82 4.05 3.93 4.13 3.98 4.19 3.74 4.12 4.01
3.82 4.05 3.88 3.75 3.60 3.68 3.51 3.91 3.84 3.45 3.31 3.75 3.723.98 4.19 4.10 3.88 3.83 3.87 3.68 4.06 4.13 3.61 3.74 3.86 3.88
3.81 3.95 3.89 3.72 3.61 3.59 3.35 3.92 3.80 3.33 3.14 3.70 3.66
3.70 3.97 3.79 3.63 3.42 3.64 3.45 3.79 3.65 3.40 3.22 3.74 3.643.90 4.23 3.85 3.86 3.67 3.60 3.64 3.98 3.77 3.49 3.12 3.76 3.71
3.53 3.76 3.60 3.59 3.41 3.28 3.12 3.66 3.52 3.17 2.96 3.61 3.41
3.58 3.83 3.57 3.64 3.39 3.21 3.10 3.63 3.51 3.14 3.02 3.66 3.41
3.58 3.82 3.63 3.69 3.47 3.27 3.13 3.73 3.54 3.13 2.95 3.63 3.43
3.52 3.68 3.61 3.54 3.32 3.38 3.15 3.62 3.45 3.31 3.10 3.62 3.40
3.49 3.82 3.57 3.50 3.35 3.20 3.04 3.64 3.50 3.07 2.88 3.57 3.37
3.55 3.81 3.54 3.56 3.37 3.24 3.11 3.67 3.50 3.06 2.79 3.58 3.38
3.61 3.88 3.76 3.75 3.48 3.32 3.19 3.77 3.56 3.19 3.02 3.72 3.40
3.55 3.65 3.50 3.54 3.22 3.47 3.33 3.54 3.53 3.48 3.34 3.49 3.40
3.39 3.35 3.05 3.50 3.03 3.28 3.08 3.44 3.28 3.29 3.21 3.30 3.17
4.05 4.28 4.21 4.03 3.78 3.92 3.82 4.00 4.10 4.04 3.81 3.99 4.02
3.77 3.82 3.67 3.75 3.53 3.65 3.41 3.68 3.76 3.53 3.42 3.64 3.623.40 3.48 3.31 3.37 2.95 3.23 3.09 3.37 3.33 3.32 3.13 3.26 3.163.44 3.42 3.42 3.39 3.01 3.27 3.25 3.42 3.40 3.34 3.15 3.39 3.263.53 3.58 3.53 3.58 3.18 3.40 3.42 3.57 3.48 3.47 3.28 3.54 3.36
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityPG PO RH SC SU SA SD SF SJ SE SI SL TP
3.19 3.58 3.25 3.10 2.86 3.24 3.09 3.19 3.22 3.26 3.14 3.23 3.04
4.06 4.28 4.20 4.05 3.86 3.95 3.88 4.01 4.15 4.10 3.87 3.94 3.993.99 4.16 4.14 3.97 3.71 3.84 3.77 3.95 4.06 3.87 3.71 3.93 3.97
2.54 2.52 2.46 2.61 2.34 2.62 2.49 2.63 2.90 2.65 2.43 2.62 2.55
3.54 3.70 3.64 3.63 3.34 3.43 3.43 3.62 3.49 3.56 3.36 3.59 3.40
3.60 3.74 3.65 3.70 3.36 3.42 3.46 3.66 3.50 3.58 3.30 3.62 3.45
3.43 3.69 3.49 3.59 3.21 3.36 3.30 3.48 3.44 3.36 3.37 3.50 3.31
3.66 3.77 3.89 3.79 3.55 3.58 3.71 3.78 3.53 3.85 3.61 3.74 3.50
3.50 3.75 3.62 3.58 3.28 3.40 3.38 3.63 3.50 3.58 3.23 3.65 3.393.45 3.66 3.42 3.49 3.26 3.33 3.28 3.55 3.43 3.43 3.16 3.52 3.36
3.56 3.67 3.59 3.54 3.32 3.48 3.35 3.55 3.58 3.46 3.34 3.55 3.52
3.63 3.61 3.69 3.47 3.18 3.45 3.30 3.49 3.52 3.41 3.32 3.48 3.57
3.52 3.68 3.45 3.60 3.45 3.50 3.43 3.60 3.66 3.51 3.37 3.61 3.46
3.80 3.82 3.81 3.67 3.38 3.68 3.49 3.69 3.66 3.58 3.52 3.66 3.66
3.69 3.68 3.69 3.55 3.28 3.57 3.33 3.56 3.56 3.45 3.52 3.59 3.59
3.84 3.74 3.83 3.68 3.39 3.65 3.50 3.69 3.67 3.57 3.50 3.64 3.70
3.87 4.00 3.90 3.79 3.49 3.82 3.68 3.83 3.75 3.77 3.58 3.78 3.73
3.96 4.07 3.88 3.95 3.70 3.88 3.76 3.94 4.05 3.78 3.73 3.84 3.924.08 4.08 4.00 4.13 3.89 4.10 3.94 4.09 4.16 3.84 3.86 4.05 4.05
3.61 3.78 3.51 3.67 3.34 3.53 3.34 3.61 3.62 3.38 3.17 3.60 3.523.69 3.73 3.52 3.63 3.26 3.52 3.52 3.70 4.05 3.37 3.53 3.59 3.72
4.16 4.27 4.18 4.12 3.97 4.12 4.03 4.14 4.22 4.08 4.02 3.98 4.18
4.31 4.43 4.21 4.25 4.09 4.23 4.14 4.14 4.23 4.18 4.14 4.14 4.19
3.98 4.13 3.93 4.04 3.78 3.94 3.88 4.05 4.19 3.87 3.86 3.84 3.99
3.78 3.99 3.90 3.75 3.52 3.67 3.55 3.77 3.79 3.72 3.47 3.69 3.72
3.90 4.05 3.94 3.95 3.72 3.79 3.76 3.95 3.95 3.72 3.71 3.84 3.87
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesPG PO RH SC SU SA SD SF SJ SE SI SL TP
3.55 3.65 3.64 3.58 3.21 3.20 3.13 3.52 3.29 3.06 3.10 3.44 3.30
4.10 4.20 4.12 4.23 3.97 4.14 4.12 4.22 4.31 4.14 4.07 3.98 4.25
3.74 3.94 3.73 3.72 3.58 3.66 3.61 3.82 3.82 3.58 3.54 3.81 3.72
4.27 4.38 4.32 4.26 4.09 4.19 4.17 4.26 4.32 4.10 4.14 4.14 4.22
3.98 4.04 3.95 3.97 3.81 3.90 3.79 3.91 3.75 3.82 3.78 3.95 3.884.07 4.09 3.96 4.03 3.89 4.09 3.91 3.99 3.85 3.97 3.95 4.05 3.95
3.81 3.81 3.78 3.75 3.58 3.63 3.51 3.63 3.50 3.60 3.41 3.73 3.76
3.83 3.79 3.82 3.81 3.64 3.70 3.66 3.81 3.69 3.67 3.62 3.75 3.78
4.01 4.32 4.00 4.11 3.96 4.05 3.96 4.05 3.78 3.94 3.85 4.07 3.98
4.24 4.26 4.28 4.22 4.03 4.10 4.01 4.13 4.00 4.03 4.12 4.16 4.09
3.90 4.07 3.73 3.92 3.65 3.83 3.72 3.90 3.70 3.74 3.58 3.87 3.764.11 4.30 3.95 4.18 3.82 4.02 3.99 4.11 3.79 3.90 3.74 4.05 3.97
4.02 4.25 3.92 4.18 3.87 4.01 3.89 4.12 3.89 3.87 3.71 4.09 3.993.98 4.15 3.94 3.95 3.72 3.81 3.72 3.80 3.88 3.81 3.85 3.94 3.83
3.05 3.18 2.79 2.90 2.68 2.84 2.64 3.00 2.92 2.67 2.54 2.77 2.75
4.28 4.40 4.26 4.35 4.07 4.32 4.26 4.30 4.08 4.29 4.12 4.29 4.14
4.15 4.33 4.05 4.18 3.93 4.03 3.98 4.17 3.93 3.98 3.88 4.08 3.97
4.35 4.54 4.27 4.37 4.17 4.30 4.34 4.35 4.12 4.31 4.28 4.28 4.18
4.00 4.09 3.82 3.97 3.77 3.76 3.64 4.00 3.77 3.60 3.51 3.87 3.81
4.10 4.38 4.05 4.19 3.87 4.07 3.95 4.15 3.92 4.07 3.92 4.07 3.94
4.22 4.29 4.14 4.23 4.02 4.07 3.99 4.20 4.20 4.03 3.95 4.15 4.124.50 4.61 4.49 4.56 4.39 4.44 4.47 4.47 4.52 4.46 4.47 4.46 4.46
3.88 3.87 3.73 3.94 3.61 3.77 3.64 3.92 4.03 3.73 3.68 3.77 3.84
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?PG PO RH SC SU SA SD SF SJ SE SI SL TP
4.19 4.35 4.18 4.17 4.00 3.93 3.78 4.18 4.04 3.80 3.69 4.15 3.99
4.41 4.48 4.35 4.46 4.15 4.41 4.29 4.38 4.58 4.24 4.26 4.33 4.40
4.51 4.50 4.50 4.51 4.25 4.45 4.37 4.43 4.57 4.27 4.36 4.32 4.45
4.62 4.56 4.51 4.63 4.32 4.58 4.49 4.50 4.72 4.41 4.44 4.46 4.54
3.97 4.11 3.82 4.04 3.70 3.95 3.72 3.99 4.27 3.72 3.81 4.01 3.98
4.55 4.72 4.57 4.64 4.33 4.63 4.60 4.60 4.75 4.55 4.48 4.54 4.61
3.86 3.90 3.71 3.91 3.51 3.79 3.61 3.92 4.01 3.63 3.48 3.83 3.87
3.95 4.05 3.85 4.05 3.63 3.83 3.77 4.03 4.06 3.77 3.58 4.02 3.98
3.63 3.64 3.34 3.57 3.15 3.53 3.24 3.72 3.78 3.32 3.08 3.57 3.59
3.98 4.03 3.94 4.09 3.75 3.99 3.83 4.03 4.14 3.80 3.81 3.96 4.06
4.16 4.11 4.02 4.16 3.93 4.08 3.99 4.14 4.26 3.95 3.97 4.08 4.13
4.30 4.21 4.13 4.29 4.01 4.17 4.13 4.22 4.41 4.03 4.04 4.16 4.25
4.31 4.27 4.24 4.38 4.18 4.27 4.23 4.28 4.44 4.15 4.25 4.26 4.39
3.90 3.88 3.73 3.84 3.59 3.82 3.64 3.91 3.89 3.67 3.68 3.85 3.76
4.09 3.99 4.10 4.10 3.91 4.09 3.99 4.01 4.23 4.01 4.10 4.09 4.10
3.94 3.71 3.91 3.92 3.74 3.95 3.81 3.83 4.18 3.82 3.95 3.91 3.93
4.25 4.29 4.27 4.26 4.07 4.23 4.18 4.17 4.27 4.18 4.24 4.24 4.26
3.84 3.81 3.77 3.70 3.60 3.80 3.72 3.74 3.86 3.80 3.51 3.76 3.87
3.79 3.94 3.74 3.70 3.57 3.87 3.72 3.81 3.83 3.86 3.68 3.85 3.90
4.22 4.33 4.19 4.25 3.97 4.20 4.18 4.26 4.19 4.33 4.20 4.20 4.214.03 3.97 3.96 4.00 3.87 3.96 4.05 4.00 3.91 4.05 3.79 3.95 4.07
3.99 4.08 4.08 4.12 3.88 4.09 3.99 4.07 4.15 4.15 3.99 4.10 4.12
4.07 4.22 4.20 4.13 3.88 4.16 4.01 4.09 4.16 4.23 3.92 4.13 4.173.41 3.52 3.36 3.34 3.19 3.41 3.44 3.34 3.48 3.45 3.15 3.49 3.59
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'PG PO RH SC SU SA SD SF SJ SE SI SL TP
2.73 2.38 2.93 2.55 2.72 2.78 2.80 2.66 2.62 2.84 2.34 2.90 2.98
4.30 4.32 4.37 4.33 4.19 4.29 4.27 4.22 4.30 4.37 4.29 4.33 4.31
4.46 4.48 4.44 4.47 4.25 4.40 4.34 4.36 4.39 4.50 4.44 4.39 4.45
4.33 4.40 4.39 4.40 4.24 4.31 4.33 4.18 4.25 4.34 4.18 4.28 4.324.12 4.12 4.24 4.15 4.06 4.13 4.10 4.11 4.23 4.26 4.22 4.33 4.22
4.03 4.13 4.14 4.19 3.88 3.94 3.96 4.00 3.91 3.95 3.85 3.97 4.04
3.87 4.04 4.07 4.09 3.69 3.79 3.77 3.90 3.69 3.65 3.65 3.76 3.93
4.16 4.23 4.20 4.26 4.02 4.08 4.10 4.06 4.08 4.17 3.99 4.16 4.13
3.56 3.68 3.45 3.51 3.31 3.43 3.34 3.49 3.77 3.18 3.35 3.38 3.40
3.32 3.51 3.26 3.37 3.04 3.24 3.11 3.30 3.62 2.95 3.20 3.12 3.23
3.82 3.80 3.63 3.64 3.53 3.64 3.52 3.66 3.91 3.38 3.55 3.60 3.57
3.65 3.41 3.35 3.43 3.19 3.38 3.23 3.41 3.36 3.15 3.27 3.53 3.423.69 3.50 3.33 3.35 3.11 3.28 3.19 3.42 3.21 3.03 3.25 3.51 3.44
3.64 3.33 3.36 3.50 3.27 3.48 3.29 3.39 3.48 3.25 3.28 3.56 3.40
3.87 4.06 3.93 3.79 3.63 3.76 3.78 3.88 3.72 3.75 3.87 3.84 3.763.84 3.92 3.85 3.76 3.66 3.73 3.74 3.82 3.77 3.76 3.82 3.86 3.71
3.92 4.14 3.97 3.82 3.60 3.79 3.82 3.90 3.70 3.77 3.93 3.84 3.77
3.27 3.40 3.00 3.09 2.92 3.07 3.00 3.23 3.03 3.06 3.10 3.14 2.97
3.33 3.39 3.02 3.07 2.95 3.14 3.07 3.25 3.13 3.12 3.19 3.18 2.99
3.45 3.53 3.03 3.16 3.07 3.22 3.16 3.35 3.03 3.21 3.11 3.29 3.02
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsPG PO RH SC SU SA SD SF SJ SE SI SL TP
3.15 3.24 2.79 2.91 2.66 2.98 2.85 2.97 2.73 3.04 3.13 3.04 2.74
3.20 3.38 2.98 3.11 2.88 2.96 2.91 3.25 2.95 2.84 2.95 3.04 3.11
4.13 4.19 4.00 3.98 3.90 4.00 3.94 4.01 4.09 3.96 3.97 3.96 3.95
4.19 4.20 4.07 4.02 3.92 4.05 3.95 4.02 4.11 4.03 4.05 4.01 4.00
4.09 4.22 4.07 4.07 3.93 4.03 3.99 4.07 4.12 3.95 4.08 3.98 3.95
4.09 4.11 3.90 3.88 3.80 3.93 3.90 3.97 4.03 3.85 3.82 3.91 3.89
3.94 4.18 4.12 3.94 3.95 4.15 3.91 3.95 3.72 4.05 4.11 4.08 4.12
3.81 4.06 4.10 3.76 3.93 4.13 3.83 3.86 3.61 3.99 4.04 4.02 4.16
4.08 4.31 4.15 4.11 3.99 4.17 4.00 4.06 3.84 4.12 4.19 4.15 4.09
3.43 3.61 3.49 3.41 3.45 3.44 3.38 3.25 3.76 3.29 3.41 3.46 3.423.71 3.91 3.74 3.76 3.77 3.75 3.74 3.55 4.02 3.62 3.72 3.77 3.72
3.58 3.90 3.71 3.70 3.63 3.67 3.70 3.54 3.98 3.56 3.54 3.73 3.62
2.63 2.80 2.84 2.53 2.64 2.79 2.50 2.36 3.11 2.42 2.68 2.68 2.59
3.49 3.76 3.61 3.61 3.30 3.55 3.37 3.51 3.63 3.28 3.23 3.52 3.48
4.03 4.22 4.03 3.99 3.80 3.94 3.84 4.01 4.00 3.85 3.89 3.96 3.93
4.12 4.29 4.01 4.10 3.82 4.11 3.97 4.10 4.22 3.82 3.86 4.04 4.11
4.00 4.16 3.84 4.06 3.67 4.05 3.90 4.09 4.19 3.83 3.72 4.03 4.03
4.06 4.04 4.10 4.02 3.70 3.95 3.80 4.02 3.92 4.00 3.83 3.96 4.03
3.91 3.98 3.89 3.86 3.62 3.88 3.75 3.87 3.96 3.82 3.88 3.90 3.85
4.17 4.30 4.12 4.00 3.97 4.12 3.98 4.08 3.98 4.02 4.02 4.17 4.08
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%PG PO RH SC SU SA SD SF SJ SE SI SL TP
3.07 2.86 2.66 2.91 2.67 2.87 2.71 2.94 3.17 2.63 2.57 2.84 2.83
3.43 3.63 3.28 3.38 3.13 3.30 3.25 3.45 3.52 3.16 3.11 3.38 3.37
3.81 3.77 3.92 3.85 3.60 3.78 3.61 3.87 3.84 3.74 3.63 3.93 3.86
3.58 3.58 2.88 3.54 3.08 3.44 3.40 3.56 3.65 3.45 3.05 3.06 3.56
3.60 3.70 3.68 3.67 3.52 3.72 3.53 3.50 3.84 3.56 3.54 3.78 3.71
3.58 3.58 3.49 3.53 3.32 3.53 3.47 3.58 3.50 3.23 3.20 3.46 3.443.64 3.74 3.77 3.76 3.61 3.67 3.79 3.71 3.80 3.71 3.60 3.65 3.712.62 2.80 2.63 2.68 2.80 2.84 2.86 2.77 2.80 2.92 2.83 2.71 2.722.67 2.69 2.66 2.91 2.40 2.67 2.44 3.18 2.60 2.52 2.51 2.89 3.073.92 4.14 4.00 4.15 3.93 4.08 4.04 4.10 4.25 3.91 4.20 4.03 3.99
3.42 3.34 3.70 3.57 3.49 3.56 3.41 3.64 3.97 3.38 3.75 3.59 3.58
3.16 3.14 3.00 3.09 2.93 3.17 2.76 3.21 3.54 2.96 2.84 3.02 3.15
3.86 3.95 3.88 3.93 3.62 3.88 3.80 3.92 4.09 3.81 3.65 3.73 3.89
4.18 4.24 4.11 4.19 3.98 4.17 4.18 4.18 4.25 4.02 4.04 3.99 4.21
0.44 0.66 0.63 0.45 0.68 0.40 0.58 0.41 0.26 0.57 0.47 0.47 0.57
0.09 0.07 0.06 0.10 0.05 0.15 0.11 0.20 0.22 0.07 0.21 0.01 0.07
0.47 0.28 0.31 0.45 0.27 0.45 0.31 0.39 0.52 0.36 0.32 0.52 0.36
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
3.95 3.81 3.73 3.54 3.99 3.66 3.58
4.01 3.90 3.82 3.51 4.02 3.72 3.61
3.88 3.59 3.32 3.28 3.79 3.45 3.34
3.88 3.88 3.97 3.73 4.13 3.76 3.81
3.59 3.46 3.34 3.11 3.71 3.19 3.15
4.25 4.15 4.21 4.03 4.26 4.12 4.02
4.01 3.87 3.81 3.60 4.00 3.73 3.60
3.84 3.72 3.93 3.74 3.97 3.57 3.67
3.76 3.66 3.86 3.64 4.05 3.46 3.62
3.65 3.63 3.73 3.54 3.79 3.31 3.47
3.68 3.52 3.71 3.46 3.98 3.41 3.51
3.72 3.56 3.99 3.63 4.00 3.47 3.613.81 3.59 3.66 3.51 3.81 3.35 3.54
3.97 3.81 4.03 3.72 4.12 3.70 3.73
3.65 3.51 3.76 3.51 3.85 3.34 3.46
4.20 4.13 4.27 4.22 4.28 4.15 4.154.12 4.11 4.37 4.30 4.13 4.10 4.033.88 3.78 3.97 3.69 3.90 3.57 3.66
4.14 4.04 4.18 4.28 4.05 3.91 4.114.03 3.92 4.12 4.20 4.05 3.85 4.03
4.33 4.26 4.34 4.43 4.20 4.19 4.31
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
4.19 4.17 4.20 4.32 4.10 3.90 4.18
4.07 4.03 4.11 4.23 4.15 3.79 4.05
4.04 3.82 4.09 4.20 3.98 3.87 4.01
3.80 3.67 3.74 3.65 3.78 3.48 3.703.87 3.82 3.88 3.76 4.02 3.67 3.89
3.79 3.61 3.69 3.53 3.83 3.35 3.65
3.90 3.66 3.56 3.61 3.78 3.49 3.603.79 3.64 3.90 3.77 3.55 3.45 3.71
3.59 3.42 3.66 3.51 3.66 3.21 3.44
3.60 3.41 3.77 3.52 3.68 3.24 3.44
3.68 3.46 3.78 3.56 3.78 3.29 3.50
3.62 3.38 3.43 3.53 3.61 3.13 3.41
3.57 3.41 3.71 3.47 3.55 3.10 3.40
3.58 3.42 3.73 3.45 3.67 3.15 3.41
3.65 3.54 3.77 3.45 3.78 3.30 3.53
3.58 3.43 3.48 3.57 3.64 3.30 3.44
3.44 3.34 3.45 3.49 3.58 3.12 3.25
3.95 4.08 3.88 4.06 3.94 3.93 4.00
3.82 3.66 3.71 3.64 3.82 3.54 3.623.47 3.13 3.27 3.32 3.38 3.06 3.223.40 3.24 3.39 3.48 3.50 3.03 3.283.58 3.44 3.67 3.38 3.59 3.18 3.39
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
3.44 3.13 3.14 3.36 3.50 2.93 3.14
3.78 4.01 3.73 4.02 3.86 3.88 3.973.92 4.06 3.76 4.11 3.88 4.10 3.93
2.94 2.64 2.37 2.46 3.03 2.50 2.57
3.58 3.47 3.68 3.62 3.64 3.32 3.50
3.66 3.51 3.75 3.59 3.76 3.33 3.51
3.52 3.29 3.61 3.58 3.63 3.19 3.39
3.72 3.75 3.91 3.82 3.79 3.56 3.69
3.55 3.42 3.64 3.59 3.63 3.28 3.483.49 3.35 3.61 3.54 3.58 3.20 3.40
3.50 3.27 3.65 3.70 3.58 3.13 3.47
3.53 3.20 3.68 3.64 3.59 3.19 3.44
3.48 3.38 3.63 3.77 3.54 3.05 3.50
3.71 3.49 3.69 3.68 3.64 3.39 3.63
3.74 3.39 3.60 3.53 3.60 3.24 3.52
3.72 3.40 3.72 3.60 3.63 3.33 3.62
3.76 3.71 3.75 3.92 3.66 3.60 3.75
3.93 3.90 3.87 4.04 3.89 3.72 3.863.94 3.87 3.95 4.14 4.07 3.83 3.99
3.66 3.48 3.63 3.74 3.58 3.32 3.503.46 3.68 3.73 3.97 3.49 3.44 3.57
4.31 4.15 4.00 4.18 4.28 3.99 4.11
4.21 4.16 4.06 4.16 4.12 4.01 4.16
4.07 4.00 3.97 4.09 3.86 3.88 3.96
3.77 3.80 3.72 3.89 3.71 3.55 3.69
4.04 3.98 3.87 3.91 4.01 3.77 3.87
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
3.74 3.37 3.45 3.46 3.55 2.99 3.36
4.31 4.25 4.15 4.12 4.29 4.15 4.15
3.85 3.95 3.71 3.84 3.95 3.77 3.75
4.29 4.31 4.14 4.24 4.23 4.16 4.22
3.87 3.76 3.91 4.03 3.81 3.67 3.864.00 3.87 4.10 4.08 3.93 3.78 3.97
3.66 3.33 3.63 3.82 3.54 3.22 3.62
3.73 3.75 3.63 3.90 3.69 3.47 3.72
3.99 3.89 4.17 4.15 4.15 3.88 3.96
3.99 4.06 4.06 4.28 3.79 4.07 4.09
3.79 3.74 3.90 3.93 3.82 3.69 3.753.92 3.94 4.15 4.09 3.95 3.89 3.94
3.97 3.95 4.24 4.11 4.05 3.89 3.953.64 3.49 3.90 4.15 3.63 3.66 3.81
3.15 3.02 2.92 2.95 3.18 2.74 2.81
4.18 4.14 4.27 4.28 4.16 4.12 4.20
4.00 4.00 4.19 4.19 4.02 3.99 4.03
4.14 4.20 4.35 4.38 4.16 4.18 4.27
3.83 3.90 4.10 3.98 3.93 3.83 3.80
4.01 3.93 4.15 4.20 4.08 3.94 4.03
4.18 4.11 4.20 4.06 4.10 4.06 4.104.43 4.31 4.54 4.46 4.32 4.44 4.47
3.96 3.87 3.88 3.66 3.93 3.76 3.77
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?WFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
4.07 4.07 4.16 4.01 4.00 3.93 4.02
4.50 4.38 4.40 4.39 4.52 4.30 4.36
4.50 4.43 4.46 4.51 4.54 4.37 4.43
4.61 4.53 4.60 4.59 4.61 4.47 4.53
4.24 3.95 3.91 3.84 4.26 3.76 3.89
4.65 4.62 4.65 4.62 4.63 4.62 4.58
4.01 3.79 3.83 3.90 4.02 3.55 3.74
4.10 3.84 3.98 4.00 4.09 3.63 3.84
3.88 3.59 3.51 3.58 3.88 3.25 3.47
4.02 3.93 4.00 4.12 4.07 3.80 3.93
4.17 4.07 3.94 4.12 4.14 3.88 4.06
4.18 4.16 4.02 4.25 4.09 4.03 4.17
4.27 4.22 4.10 4.33 4.26 4.06 4.25
4.03 3.82 3.73 3.78 4.07 3.58 3.77
4.19 4.01 4.07 4.02 4.25 2.00 4.03
4.17 3.81 3.89 3.79 4.24 3.84 3.89
4.25 4.16 4.27 4.25 4.24 4.16 4.21
3.69 3.63 3.98 3.72 3.84 3.56 3.71
4.09 3.81 4.05 3.61 4.00 3.68 3.76
4.29 4.31 4.42 3.84 4.33 4.27 4.193.95 4.03 4.26 4.14 4.00 3.68 3.94
4.01 4.12 4.27 4.00 3.85 4.00 3.98
3.87 3.94 4.24 4.22 4.15 3.71 4.053.72 3.21 3.56 3.42 3.39 2.97 3.40
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'WFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
2.86 2.63 3.29 2.45 3.11 2.47 2.68
4.19 4.09 4.33 4.27 4.09 4.07 4.24
4.34 4.29 4.50 4.29 4.39 4.34 4.37
4.08 3.98 4.33 4.34 4.00 3.84 4.253.98 3.98 4.18 4.19 3.96 3.95 4.10
4.18 3.95 4.14 3.94 4.25 4.04 3.99
4.09 3.74 4.10 3.88 4.12 3.92 3.83
4.24 4.03 4.18 4.01 4.30 4.12 4.11
3.85 3.45 3.41 3.33 3.83 3.58 3.47
3.78 3.39 3.16 3.11 3.94 3.48 3.28
3.93 3.50 3.64 3.53 3.77 3.70 3.63
3.79 3.13 3.44 3.32 3.71 3.24 3.363.78 3.19 3.32 3.27 3.53 3.21 3.32
3.77 3.08 3.53 3.35 3.86 3.26 3.40
3.72 3.80 3.91 3.86 3.71 3.78 3.783.65 3.78 3.84 3.85 3.66 3.77 3.74
3.75 3.81 3.98 3.89 3.75 3.78 3.81
3.45 3.21 3.10 3.28 3.24 3.02 3.09
3.55 3.27 3.19 3.33 3.28 3.12 3.15
3.51 3.32 3.28 3.47 3.33 3.16 3.20
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsWFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
3.38 3.11 2.84 3.18 3.14 2.71 2.93
3.31 2.99 3.08 3.08 3.23 2.94 3.03
4.11 3.94 3.91 4.02 3.98 3.97 3.98
4.13 3.93 3.99 4.03 3.92 4.07 4.02
4.14 3.99 3.96 4.01 4.03 3.98 4.02
4.06 3.88 3.84 4.03 3.95 3.83 3.91
3.94 3.89 4.06 4.06 3.94 3.87 3.96
3.87 3.92 3.97 3.99 3.80 3.88 3.89
4.04 3.88 4.15 4.13 4.05 3.88 4.04
3.46 3.16 3.29 3.38 3.15 3.16 3.373.66 3.45 3.69 3.74 3.39 3.47 3.68
3.57 3.34 3.61 3.71 3.38 3.46 3.62
2.75 2.42 2.32 2.49 2.49 2.36 2.61
3.82 3.60 3.63 3.56 3.92 3.40 3.50
4.00 3.93 3.83 3.95 3.78 3.79 3.94
4.20 4.09 4.19 4.08 4.35 3.90 4.03
4.15 4.05 4.06 4.03 4.33 3.91 3.98
3.92 3.96 3.97 3.97 3.97 4.02 3.96
3.84 3.84 3.81 3.93 4.03 3.78 3.85
4.14 4.04 3.97 4.12 4.12 3.98 4.06
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%WFO-
AdminWFO-CI WFO-CTWFO-
CIDWFO-
Front 
OfficeWFO-
IntelFO 
Average
3.36 2.92 2.67 2.62 3.66 2.69 2.85
3.51 3.41 3.35 3.39 3.62 3.17 3.33
3.96 3.77 3.74 3.77 3.94 3.75 3.78
3.55 3.14 2.85 2.88 3.48 2.75 3.32
3.67 3.66 3.71 3.83 3.91 3.46 3.63
3.75 3.58 3.45 3.44 3.68 3.44 3.473.97 3.81 3.92 3.92 3.92 3.70 3.732.79 2.81 2.82 2.51 2.89 3.11 2.792.93 2.81 2.40 2.88 3.08 2.76 2.804.04 4.07 4.11 3.98 4.20 4.12 4.07
3.84 3.61 3.42 3.47 4.03 3.46 3.52
3.66 3.23 3.14 2.99 3.63 3.15 3.10
4.13 4.02 3.96 3.82 4.13 3.94 3.87
4.35 4.23 4.25 4.10 4.35 4.19 4.16
0.28 0.29 0.32 0.42 0.15 0.33 0.42
0.13 0.21 0.30 0.25 0.12 0.23 0.13
0.59 0.50 0.38 0.33 0.73 0.44 0.44
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesCI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
3.54 3.81 3.60 3.85 3.71 3.72 3.73 3.84 4.24 3.99 4.01 4.29 4.01
3.55 3.93 3.65 4.00 3.69 3.79 3.72 3.77 4.24 4.00 3.86 4.50 4.16
3.27 3.44 3.37 3.78 3.48 3.51 3.56 3.60 4.21 3.92 4.20 4.07 3.63
3.80 3.93 3.79 3.99 3.85 3.86 3.80 3.91 4.37 4.00 4.06 4.43 4.32
3.01 3.24 3.05 3.43 3.29 2.97 3.24 3.32 3.94 3.67 3.73 3.88 3.49
4.15 4.38 4.08 4.13 4.20 4.32 4.24 4.46 4.44 4.23 4.41 4.50 4.43
3.58 3.96 3.67 3.95 3.79 3.83 3.85 3.96 4.34 4.17 4.00 4.33 4.16
3.53 3.75 3.48 3.74 3.74 3.34 3.37 4.14 3.85 2.97 3.91 4.29 3.83
3.41 3.52 3.43 3.66 3.65 3.06 3.29 4.00 3.94 2.92 4.16 4.25 3.81
3.26 3.43 3.31 3.51 3.60 2.98 3.09 4.04 3.84 2.71 3.65 4.25 3.59
3.36 3.69 3.34 3.57 3.53 3.32 3.29 3.79 3.75 3.00 4.10 4.39 3.74
3.55 3.70 3.35 3.65 3.57 3.08 3.31 4.35 3.70 2.77 3.80 4.33 3.763.13 3.45 3.15 3.61 3.54 2.97 3.25 3.85 3.76 3.15 4.00 4.11 3.70
3.68 3.86 3.63 3.94 3.71 3.81 3.57 3.96 3.97 3.91 4.38 4.06 3.95
3.13 3.32 3.21 3.34 3.52 2.76 3.14 4.00 3.68 2.64 3.70 4.00 3.51
4.22 4.39 4.06 4.13 4.21 4.37 4.14 4.69 4.18 3.54 4.57 4.67 4.084.04 4.41 4.00 4.25 4.28 3.82 3.19 4.60 3.93 3.10 3.53 4.47 4.173.55 3.79 3.54 3.81 3.72 3.18 3.28 4.08 4.03 3.00 3.81 4.29 4.06
4.02 4.06 3.88 4.15 4.12 3.93 3.98 3.94 4.07 3.95 3.90 4.25 3.733.96 3.97 3.91 4.10 4.03 3.90 3.92 4.28 3.94 4.08 3.73 4.33 3.68
4.20 4.27 4.14 4.27 4.24 4.13 4.28 3.96 4.25 4.15 4.10 4.38 4.03
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsCI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
4.12 4.14 3.86 4.27 4.25 3.93 4.01 3.88 4.24 4.15 4.14 4.33 3.73
3.97 3.97 3.74 4.10 4.09 3.82 3.86 3.92 4.00 3.77 3.90 4.17 3.54
3.90 3.94 3.81 4.04 4.03 3.94 3.85 3.88 3.85 3.36 3.90 4.17 3.72
3.50 3.67 3.45 3.70 3.70 3.30 3.56 4.17 3.92 3.37 4.20 4.17 3.843.84 3.98 3.62 3.85 3.80 3.67 3.80 4.16 4.14 3.45 4.58 4.18 4.06
3.40 3.55 3.38 3.72 3.59 3.15 3.52 4.23 4.00 3.50 4.37 4.12 3.72
3.33 3.47 3.29 3.75 3.64 3.13 3.46 4.15 3.76 3.25 4.14 4.28 3.813.43 3.72 3.54 3.58 3.80 3.30 3.49 4.12 3.97 3.33 4.05 4.18 3.79
3.20 3.30 3.19 3.47 3.42 2.89 3.21 3.46 3.65 2.89 3.86 4.08 3.52
3.14 3.33 3.16 3.49 3.40 2.82 3.20 3.42 3.63 2.92 3.78 4.14 3.65
3.25 3.38 3.32 3.52 3.50 2.83 3.28 3.77 3.60 2.79 3.79 4.19 3.62
3.07 3.26 3.01 3.48 3.42 2.92 3.09 3.28 3.50 3.08 3.68 4.06 3.66
3.16 3.23 3.23 3.50 3.38 2.82 3.24 3.40 3.67 2.79 3.95 4.00 3.54
3.14 3.28 3.26 3.46 3.41 2.67 3.21 3.17 3.66 2.93 4.00 4.00 3.62
3.31 3.32 3.23 3.46 3.51 2.86 3.27 3.69 3.61 2.85 3.95 4.00 3.59
3.41 3.35 3.29 3.51 3.50 3.24 3.42 3.25 3.59 2.86 3.50 4.07 3.35
3.21 3.21 3.16 3.27 3.36 3.11 3.28 3.09 3.47 2.50 3.56 4.07 3.14
4.04 3.89 3.81 3.95 4.03 3.87 3.93 3.87 3.91 3.00 3.71 4.36 4.29
3.43 3.54 3.40 3.79 3.72 3.42 3.57 3.67 3.90 3.00 4.05 4.41 3.713.35 3.26 3.11 3.29 3.48 3.13 3.28 3.00 3.59 2.62 3.35 3.93 3.453.23 3.16 3.12 3.38 3.31 2.99 3.23 2.96 3.52 3.00 3.11 4.00 3.183.47 3.42 3.24 3.49 3.48 3.17 3.41 3.61 3.55 2.67 3.56 4.21 3.68
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityCI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
3.10 3.04 2.99 3.25 3.09 2.87 3.08 2.87 3.55 2.83 3.40 3.69 2.72
3.92 3.70 3.60 4.00 3.87 3.58 3.87 3.50 3.87 3.33 3.72 4.40 3.723.95 3.80 3.85 3.93 3.92 3.62 3.92 3.63 3.86 3.14 3.67 4.36 4.00
2.69 2.50 2.57 2.96 2.73 2.59 2.79 2.39 2.90 2.29 3.13 3.54 2.84
3.49 3.52 3.35 3.52 3.62 3.33 3.45 3.85 3.65 2.90 3.53 3.99 3.66
3.53 3.65 3.45 3.56 3.68 3.45 3.57 4.21 3.79 2.86 3.67 4.00 3.60
3.35 3.46 3.28 3.44 3.54 3.23 3.38 3.71 3.65 2.64 3.53 3.83 3.59
3.64 3.66 3.56 3.70 3.76 3.60 3.65 4.08 3.63 3.08 3.60 4.06 4.03
3.49 3.37 3.24 3.47 3.56 3.26 3.29 3.83 3.56 2.93 3.50 4.41 3.783.40 3.48 3.30 3.45 3.55 3.19 3.43 3.60 3.69 2.77 3.56 4.07 3.35
3.24 3.17 3.24 3.55 3.59 3.03 3.04 3.40 3.65 3.39 3.59 4.06 3.14
3.25 3.28 3.17 3.67 3.57 2.97 3.14 3.40 3.62 3.38 3.62 3.92 3.03
3.22 3.03 3.29 3.43 3.61 3.08 2.93 3.38 3.68 3.36 3.60 4.18 3.29
3.48 3.41 3.35 3.80 3.73 3.29 3.43 3.79 3.81 3.50 3.39 4.00 3.30
3.32 3.21 3.16 3.77 3.62 3.18 3.34 3.40 3.61 3.50 3.43 4.15 3.19
3.46 3.48 3.35 3.79 3.76 3.23 3.35 3.96 3.97 3.42 3.45 3.93 3.30
3.67 3.56 3.52 3.87 3.80 3.48 3.59 4.04 3.82 3.57 3.29 4.17 3.36
3.80 3.80 3.68 3.89 3.98 3.59 3.57 3.93 3.93 3.58 3.96 4.29 3.943.74 3.76 3.62 3.97 4.07 3.58 3.57 4.20 4.00 3.71 3.91 4.44 4.03
3.29 3.43 3.30 3.59 3.64 3.08 3.23 3.67 3.74 2.92 3.55 4.00 3.423.55 3.53 3.45 3.50 3.86 3.26 2.95 3.48 3.73 3.00 3.33 3.88 3.83
4.02 4.06 3.81 4.21 4.19 3.65 3.81 4.04 4.09 3.79 4.27 4.65 4.08
4.14 4.11 4.06 4.21 4.20 4.07 4.17 4.35 4.15 4.29 4.50 4.61 4.16
4.03 3.92 3.91 3.92 4.07 3.84 3.64 3.76 3.97 3.62 4.24 4.35 4.08
3.73 3.75 3.56 3.79 3.79 3.47 3.57 3.92 3.79 3.29 3.89 4.08 4.04
3.84 3.88 3.69 3.88 3.99 3.50 3.75 4.07 4.15 3.76 3.78 4.39 4.09
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesCI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
3.27 3.48 3.22 3.30 3.75 3.00 3.21 4.00 3.85 3.83 3.39 4.11 3.91
4.19 4.18 3.97 4.15 4.23 3.93 4.03 4.27 4.32 4.00 4.20 4.44 4.08
3.83 3.80 3.67 3.83 3.82 3.39 3.68 3.80 4.15 3.29 3.19 4.28 4.00
4.09 4.07 3.89 4.23 4.16 3.69 4.09 4.19 4.26 3.86 4.32 4.72 4.31
3.82 3.74 3.67 3.84 3.93 3.54 3.61 3.99 3.83 3.59 3.81 4.30 3.813.93 3.98 3.85 4.03 4.13 3.72 3.87 4.32 4.03 3.50 3.86 4.22 3.78
3.50 3.31 3.32 3.66 3.68 2.96 3.16 3.84 3.50 3.21 3.58 4.28 3.54
3.58 3.41 3.32 3.63 3.81 3.17 3.20 3.48 3.76 3.71 3.67 4.33 3.84
3.97 4.05 3.94 3.85 3.97 3.85 3.83 4.31 4.00 3.64 4.00 4.39 4.03
4.10 4.01 4.00 4.13 4.13 4.05 4.05 3.91 3.83 3.86 3.86 4.40 4.07
3.74 3.74 3.64 3.73 3.76 3.60 3.61 3.83 3.84 3.67 3.65 4.34 3.843.94 3.92 3.78 3.89 3.91 3.61 3.77 4.19 3.94 3.54 3.62 4.50 3.94
3.95 3.95 3.86 3.81 3.92 3.65 3.79 4.12 3.97 3.64 3.64 4.39 4.053.93 3.79 3.82 3.81 3.90 3.89 3.71 3.73 3.43 3.57 3.84 4.36 3.92
2.71 2.78 2.68 2.89 2.87 2.55 2.59 2.77 3.34 3.09 3.36 4.00 3.09
4.18 4.19 4.05 4.24 4.17 4.12 4.11 4.28 4.21 4.14 3.86 4.50 4.16
3.96 4.03 3.91 3.99 4.06 3.85 3.90 4.12 4.08 3.49 4.04 4.39 4.05
4.19 4.28 4.15 4.26 4.33 4.19 4.19 4.31 4.24 4.00 4.32 4.50 4.30
3.70 3.82 3.71 3.70 3.86 3.50 3.63 3.88 3.97 2.93 3.90 4.29 3.97
3.99 4.01 3.88 4.01 4.05 3.84 3.90 4.08 4.03 3.69 4.00 4.39 3.89
4.04 4.18 4.15 4.06 4.05 3.87 4.03 4.35 4.25 3.94 4.39 4.50 4.234.36 4.49 4.51 4.32 4.39 4.32 4.38 4.64 4.41 4.29 4.55 4.67 4.43
3.79 3.95 3.88 3.92 3.80 3.62 3.82 4.04 4.09 3.92 4.15 4.17 4.12
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?CI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
3.96 4.07 4.01 3.92 3.95 3.67 3.88 4.40 4.30 3.38 4.48 4.67 4.18
4.29 4.37 4.27 4.41 4.36 4.36 4.33 4.59 4.58 4.28 4.49 4.65 4.51
4.35 4.40 4.34 4.42 4.40 4.33 4.33 4.48 4.56 4.14 4.45 4.67 4.49
4.47 4.55 4.46 4.52 4.49 4.55 4.48 4.68 4.71 4.21 4.55 4.72 4.62
3.69 3.81 3.71 4.14 3.97 3.86 3.88 4.33 4.36 4.25 4.24 4.53 4.20
4.65 4.69 4.58 4.56 4.58 4.70 4.62 4.81 4.71 4.50 4.68 4.72 4.70
3.46 3.56 3.38 3.72 3.75 3.22 3.40 3.83 3.98 3.26 3.94 4.33 3.64
3.53 3.69 3.47 3.86 3.83 3.32 3.52 3.96 3.91 3.07 4.18 4.33 3.70
3.21 3.29 3.11 3.57 3.53 2.99 3.16 3.68 3.91 3.46 3.45 4.50 3.50
3.64 3.70 3.55 3.75 3.89 3.33 3.53 3.84 4.12 3.29 4.18 4.17 3.68
3.98 3.87 3.74 4.03 4.14 3.61 3.64 4.18 4.11 3.73 3.91 4.52 4.25
4.10 4.00 3.81 4.16 4.24 3.68 3.68 4.31 4.09 3.64 4.00 4.44 4.39
4.18 4.02 3.92 4.23 4.37 3.78 3.71 4.38 4.24 3.93 4.23 4.61 4.53
3.67 3.61 3.50 3.72 3.84 3.38 3.56 3.84 4.00 3.62 3.48 4.50 3.83
4.13 4.17 4.07 4.01 4.16 4.12 4.12 4.41 4.39 4.21 4.56 4.80 4.36
4.11 4.19 3.97 3.97 4.04 4.06 4.09 4.44 4.42 4.25 4.63 4.80 4.34
4.14 4.19 4.15 4.07 4.27 4.18 4.14 4.33 4.36 4.18 4.50 4.78 4.41
4.03 3.99 3.80 3.63 3.71 3.93 3.45 3.31 3.97 3.99 4.17 3.62 3.95
3.95 3.96 3.70 3.89 3.76 3.91 3.69 3.50 4.50 4.00 4.25 4.75 4.00
4.43 4.44 4.19 4.15 4.15 4.43 4.18 3.88 4.42 4.10 4.63 4.25 4.304.26 4.27 4.10 3.78 3.93 4.28 3.60 3.86 4.36 4.18 4.43 3.75 4.18
4.31 4.20 4.16 3.94 4.04 4.28 4.04 3.88 4.40 4.20 4.43 4.25 3.86
4.17 4.07 3.97 3.90 4.04 4.23 3.76 3.38 4.33 4.09 4.50 4.25 3.823.58 3.59 3.34 3.54 3.48 3.51 3.12 3.75 4.10 3.90 4.60 3.00 3.80
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'CI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
3.48 3.57 2.93 2.53 2.44 3.16 2.42 1.80 2.80 3.30 2.80 1.00 2.44
4.13 4.24 4.29 4.21 4.27 4.24 3.84 4.13 4.26 4.27 4.21 4.21 4.17
4.28 4.43 4.44 4.38 4.37 4.42 4.22 4.42 4.31 4.50 4.30 4.14 4.42
4.04 4.18 4.23 4.08 4.24 4.10 3.41 3.78 4.27 4.20 4.11 3.75 4.184.07 4.13 4.27 4.06 4.20 4.24 3.83 3.60 4.27 4.22 3.50 4.20 3.73
4.14 4.14 3.99 4.07 4.17 4.08 4.01 4.27 4.18 4.14 4.30 4.57 4.30
4.11 4.02 3.97 3.87 3.99 4.00 3.86 4.00 4.11 4.00 4.25 4.60 4.08
4.16 4.20 4.03 4.11 4.21 4.12 4.04 4.23 4.21 4.27 4.40 4.57 4.35
3.64 3.68 3.59 3.91 3.75 3.51 3.80 3.82 3.97 3.42 4.03 4.63 3.69
3.51 3.54 3.47 3.83 3.63 3.23 3.66 3.63 3.91 3.17 3.90 4.73 3.51
3.76 3.82 3.69 3.99 3.86 3.71 3.94 4.00 4.03 3.67 4.15 4.53 3.89
3.39 3.34 3.28 3.76 3.29 3.08 3.51 3.50 3.62 3.42 3.52 4.53 3.383.38 3.34 3.28 3.73 3.21 2.93 3.39 3.54 3.55 3.69 3.27 4.56 3.22
3.41 3.35 3.26 3.79 3.37 3.21 3.62 3.44 3.66 3.15 3.90 4.53 3.53
3.80 3.83 3.75 3.73 3.76 3.68 3.77 3.39 3.83 3.63 3.93 4.38 3.383.70 3.77 3.74 3.73 3.68 3.65 3.73 3.10 3.84 3.64 3.95 4.31 3.41
3.87 3.90 3.77 3.73 3.83 3.73 3.79 3.52 3.80 3.67 3.85 4.44 3.50
3.04 3.04 3.00 3.10 3.21 2.81 2.98 3.01 3.43 3.08 3.35 4.13 2.89
3.19 3.11 3.15 3.13 3.22 2.89 3.07 3.00 3.53 2.92 3.26 4.18 2.74
3.25 3.25 3.16 3.15 3.28 3.02 3.11 3.24 3.32 3.42 3.28 4.20 2.74
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsCI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
3.02 3.00 2.91 3.04 3.27 2.72 2.94 3.00 3.27 3.15 3.50 4.53 2.51
2.78 2.80 2.75 3.05 3.14 2.59 2.79 2.72 3.39 2.82 3.35 3.73 3.38
3.91 3.93 3.96 4.06 4.06 3.92 3.97 4.00 4.12 4.03 4.23 4.56 3.96
3.93 3.99 4.05 4.11 4.14 4.01 4.04 4.09 4.13 4.00 4.43 4.69 4.03
4.06 4.00 4.03 4.06 4.05 3.95 4.07 4.04 4.09 4.00 4.45 4.57 4.09
3.78 3.81 3.78 4.01 3.98 3.82 3.86 3.86 4.15 4.08 3.95 4.53 3.70
3.80 4.01 4.01 3.74 3.99 4.04 3.82 3.90 4.12 3.88 4.20 4.19 3.61
3.62 3.91 3.93 3.58 3.91 3.90 3.71 3.81 4.06 3.69 4.05 4.28 3.38
4.00 4.11 4.11 3.90 4.07 4.17 3.95 4.04 4.15 4.17 4.36 4.24 3.83
3.56 3.45 3.45 3.60 3.58 3.51 3.58 3.64 3.57 3.44 3.75 3.65 3.743.96 3.83 3.79 3.77 3.93 3.88 3.90 4.35 3.85 4.00 3.95 4.06 4.14
3.88 3.76 3.80 3.75 3.80 3.90 3.86 3.81 3.90 3.50 3.95 4.20 4.18
2.59 2.48 2.56 3.09 2.77 2.62 2.73 2.67 2.72 2.11 3.21 2.50 2.97
3.53 3.49 3.39 3.79 3.49 3.46 3.50 3.50 3.73 3.58 4.00 3.88 3.77
3.87 3.79 3.82 4.02 3.85 3.63 3.95 4.04 3.97 3.91 4.35 4.47 3.85
3.91 3.97 3.86 4.23 4.08 3.92 3.96 4.00 4.30 4.29 4.19 4.59 4.06
3.81 3.89 3.79 4.16 4.03 3.97 3.88 4.20 4.38 4.21 4.14 4.61 4.08
4.05 3.83 3.89 3.99 3.97 3.79 3.93 3.95 4.00 3.00 4.11 4.42 4.00
3.92 3.79 3.79 3.91 3.84 3.62 3.80 3.48 3.82 3.50 4.10 4.00 4.17
4.08 4.01 4.03 4.12 4.14 4.08 4.03 3.81 4.00 4.08 4.23 4.50 4.00
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%CI CT CID CJIS CIRG Cyber DI LDPITB-Front 
OfficeOCA EEO OPR OPA
2.57 2.62 2.57 3.15 2.80 2.39 2.69 2.48 3.09 3.08 3.15 3.55 2.82
3.31 3.33 3.19 3.45 3.34 3.13 3.16 2.72 3.55 3.58 3.84 3.94 3.24
3.84 3.71 3.66 3.87 3.78 3.52 3.63 3.67 3.77 3.14 3.82 4.45 4.08
2.88 2.86 2.98 3.48 3.43 2.81 3.10 3.52 3.27 4.20 3.75 4.20 3.87
3.61 3.46 3.56 3.67 3.76 3.21 3.47 3.45 3.38 3.29 3.79 4.25 3.92
3.40 3.40 3.35 3.64 3.54 3.47 3.51 2.88 3.50 3.75 3.33 4.00 3.793.87 3.78 3.89 3.68 3.82 3.82 3.85 3.68 3.72 3.58 3.95 3.57 4.052.84 3.09 3.15 2.81 2.56 3.28 3.43 3.00 2.93 2.92 3.05 2.12 3.153.05 2.52 2.80 3.54 2.54 2.70 3.00 3.52 3.07 2.77 3.14 3.31 3.254.30 4.12 4.22 3.97 4.10 4.18 4.26 4.48 4.03 3.85 4.43 4.21 4.29
4.26 3.71 4.07 3.77 3.77 4.26 4.00 4.12 3.45 3.57 3.24 2.59 3.07
2.88 3.18 3.03 3.62 3.25 3.05 3.10 2.52 3.71 3.71 3.90 3.94 3.41
3.86 4.01 3.77 4.12 3.89 3.92 3.92 4.31 4.38 4.10 4.64 4.56 4.21
4.23 4.20 4.07 4.23 4.17 4.05 4.13 4.46 4.44 4.15 4.32 4.61 4.54
0.37 0.27 0.31 0.33 0.39 0.45 0.28 0.15 0.28 0.20 0.13 0.44 0.39
0.13 0.25 0.21 0.03 0.15 0.19 0.15 0.38 0.17 0.20 0.27 0.00 0.17
0.50 0.47 0.49 0.64 0.46 0.36 0.57 0.46 0.56 0.60 0.60 0.56 0.43
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesRPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
4.27 4.00 3.95 4.09 3.87 4.02 3.96 3.75 3.77 3.78 3.71 3.79 3.78
4.48 4.13 4.04 4.18 3.90 4.11 3.99 3.90 3.83 3.91 4.00 3.96 3.80
4.05 3.88 3.81 4.08 3.83 3.98 3.94 3.60 3.60 3.37 3.25 3.56 3.59
4.41 4.07 4.05 4.12 3.80 4.10 4.05 3.69 3.88 3.97 4.00 3.70 3.86
3.87 3.71 3.61 3.72 3.64 3.67 3.58 3.24 3.38 3.26 3.17 3.18 3.47
4.56 4.18 4.21 4.32 4.10 4.29 4.27 4.16 4.16 4.30 4.00 4.21 4.10
4.37 4.10 4.10 4.15 3.96 4.09 4.03 3.79 3.93 3.99 3.75 3.99 3.86
4.10 3.66 3.72 4.01 3.42 3.54 3.69 3.65 3.59 3.46 3.73 3.05 3.75
3.98 3.65 3.60 3.96 3.34 3.59 3.67 3.70 3.51 3.35 3.43 2.66 3.63
3.86 3.48 3.56 3.96 3.25 3.25 3.50 3.45 3.28 3.17 3.43 2.58 3.56
4.09 3.63 3.67 3.87 3.38 3.54 3.58 3.34 3.56 3.34 3.63 2.92 3.55
4.07 3.52 3.39 4.03 3.14 3.54 3.64 3.56 3.41 3.35 3.43 2.62 3.693.75 3.56 3.49 3.94 3.41 3.53 3.55 3.60 3.39 3.22 4.13 2.86 3.56
4.18 3.86 4.02 4.06 3.47 3.72 3.86 3.65 3.98 3.66 3.75 3.71 3.90
3.67 3.46 3.48 3.87 3.48 3.31 3.56 3.21 3.20 3.09 3.38 2.60 3.51
4.67 4.06 4.26 4.32 3.93 4.12 4.15 4.18 4.19 4.22 4.13 3.88 4.144.54 3.88 3.93 4.03 3.28 3.41 3.72 4.06 3.95 3.86 4.13 3.71 4.234.18 3.70 3.79 4.09 3.42 3.46 3.70 3.73 3.53 3.36 3.86 2.82 3.81
4.23 4.00 4.05 4.10 4.06 3.81 4.08 3.83 3.99 3.89 3.65 3.96 4.114.19 3.99 3.97 4.05 4.10 3.79 4.05 3.83 3.88 3.85 3.63 3.83 4.02
4.19 4.14 4.15 4.28 4.22 4.00 4.21 3.97 4.14 4.28 3.38 4.21 4.30
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsRPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
4.25 4.11 4.18 4.22 4.00 3.86 4.19 3.97 4.08 3.90 3.88 4.11 4.17
4.31 3.96 4.04 4.00 3.95 3.75 3.99 3.79 3.93 3.81 3.50 3.90 4.01
4.24 3.86 3.88 3.98 4.02 3.69 3.99 3.67 3.99 3.64 3.88 3.87 4.04
4.20 3.75 3.68 3.99 3.46 3.61 3.68 3.59 3.63 3.32 3.78 3.31 3.684.49 3.84 3.84 4.08 3.56 3.69 3.76 3.79 3.81 3.49 4.14 3.52 3.74
4.17 3.72 3.67 4.02 3.42 3.62 3.66 3.57 3.52 3.17 3.57 3.14 3.62
4.00 3.76 3.58 3.98 3.39 3.58 3.71 3.56 3.60 3.25 3.88 3.40 3.634.16 3.71 3.68 3.94 3.52 3.59 3.68 3.53 3.63 3.39 3.57 3.14 3.80
3.77 3.53 3.50 3.77 3.39 3.44 3.44 3.38 3.28 3.16 3.48 3.01 3.46
3.89 3.50 3.48 3.76 3.41 3.43 3.48 3.32 3.35 3.16 3.25 3.05 3.48
3.88 3.55 3.56 3.86 3.44 3.46 3.55 3.42 3.33 3.13 3.43 2.87 3.52
3.49 3.55 3.44 3.71 3.49 3.42 3.42 3.41 3.27 3.15 3.88 3.03 3.42
3.88 3.56 3.56 3.82 3.33 3.39 3.40 3.40 3.31 3.09 3.50 3.16 3.45
3.67 3.46 3.42 3.76 3.22 3.38 3.36 3.28 3.24 3.11 3.50 2.85 3.42
3.85 3.58 3.54 3.93 3.37 3.49 3.53 3.46 3.34 3.20 3.57 2.95 3.51
3.78 3.60 3.41 3.63 3.44 3.38 3.58 3.19 3.35 3.30 3.24 3.30 3.45
3.65 3.49 3.23 3.45 3.32 3.09 3.50 3.03 3.11 3.06 3.00 2.83 3.30
4.30 3.95 3.82 4.13 3.76 3.73 3.97 3.71 3.74 3.91 4.00 3.79 3.98
4.10 3.78 3.61 3.91 3.57 3.46 3.76 3.71 3.55 3.53 3.63 3.40 3.633.73 3.38 3.30 3.58 3.25 3.30 3.55 3.11 3.19 3.14 3.50 3.26 3.253.57 3.43 3.20 3.45 3.36 3.31 3.40 2.88 3.25 2.98 2.63 3.17 3.253.69 3.52 3.41 3.64 3.47 3.30 3.51 2.81 3.32 3.26 2.88 3.12 3.38
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityRPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
3.42 3.40 3.13 3.38 3.36 3.35 3.17 2.84 3.36 2.88 2.57 3.15 3.07
4.09 3.90 3.73 3.91 3.61 3.61 3.93 3.60 3.54 3.68 3.57 3.60 3.894.07 3.97 3.65 3.94 3.80 3.72 4.00 3.61 3.61 3.79 3.57 3.61 3.84
2.92 3.17 2.81 3.13 2.79 2.85 3.02 2.73 2.62 2.68 2.86 2.80 2.71
3.76 3.60 3.45 3.69 3.40 3.36 3.50 3.31 3.35 3.38 3.38 3.34 3.49
3.92 3.69 3.49 3.77 3.56 3.41 3.67 3.34 3.41 3.47 3.63 3.41 3.60
3.84 3.54 3.48 3.64 3.33 3.29 3.47 3.25 3.29 3.20 3.13 3.16 3.47
3.90 3.70 3.58 3.86 3.44 3.42 3.62 3.50 3.54 3.66 3.38 3.68 3.57
3.40 3.59 3.34 3.64 3.48 3.34 3.41 3.23 3.28 3.35 3.38 3.22 3.423.76 3.48 3.35 3.67 3.20 3.30 3.36 3.34 3.28 3.28 3.38 3.25 3.36
3.18 3.55 3.35 3.57 3.35 3.23 3.53 3.46 3.42 3.20 3.44 3.11 3.39
3.18 3.46 3.38 3.50 3.33 3.14 3.43 3.31 3.29 3.16 3.38 3.09 3.36
3.16 3.64 3.32 3.62 3.37 3.33 3.62 3.57 3.53 3.24 3.50 3.12 3.42
3.62 3.73 3.59 3.69 3.59 3.43 3.64 3.46 3.39 3.46 3.29 3.43 3.55
3.55 3.67 3.46 3.57 3.46 3.38 3.49 3.37 3.22 3.40 3.25 3.33 3.41
3.48 3.75 3.62 3.69 3.56 3.45 3.61 3.53 3.36 3.49 3.38 3.45 3.59
3.80 3.77 3.69 3.82 3.76 3.49 3.80 3.49 3.61 3.49 3.25 3.54 3.63
3.91 3.97 3.80 3.96 3.87 3.68 3.93 3.80 3.98 3.79 4.13 3.81 3.933.72 4.06 3.72 3.97 3.92 3.71 3.94 3.96 3.99 3.81 4.25 3.74 3.99
3.59 3.64 3.51 3.70 3.50 3.32 3.62 3.35 3.41 3.23 3.63 3.16 3.553.32 3.61 3.26 3.45 3.65 3.18 3.57 3.52 4.05 3.51 3.88 3.61 3.65
4.11 4.23 4.07 4.20 4.03 3.87 4.20 3.93 4.16 4.12 4.50 4.08 4.27
4.52 4.18 4.15 4.27 4.18 4.11 4.18 4.28 4.27 4.16 4.50 4.19 4.13
3.98 4.08 4.07 4.15 4.12 3.89 4.14 3.90 4.13 4.01 4.25 4.16 4.06
4.15 3.92 3.77 3.97 3.66 3.64 3.91 3.48 3.76 3.55 3.88 3.43 3.82
3.95 3.95 3.78 4.01 3.87 3.84 3.85 3.92 3.72 3.81 3.81 3.84 3.95
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesRPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
3.84 3.72 3.64 3.89 3.71 3.69 3.56 3.79 3.17 3.47 4.13 3.56 3.73
4.30 4.13 4.07 4.16 4.03 3.96 4.12 4.06 4.33 4.08 3.88 4.09 4.16
3.30 3.79 3.37 3.80 3.62 3.70 3.61 3.77 3.21 3.68 3.00 3.60 3.71
4.32 4.14 4.05 4.21 4.08 4.05 4.10 4.04 4.19 4.06 4.25 4.10 4.19
3.90 3.84 3.65 3.90 3.67 3.63 3.86 3.79 3.93 3.67 4.15 3.83 3.853.93 3.93 3.75 4.03 3.74 3.70 3.98 3.93 4.03 3.91 4.13 4.10 4.00
3.36 3.59 3.35 3.77 3.43 3.31 3.57 3.54 3.64 3.25 4.00 3.42 3.55
3.65 3.86 3.54 3.77 3.55 3.45 3.78 3.67 3.72 3.57 4.25 3.62 3.75
4.30 3.88 3.79 3.92 3.77 3.90 3.94 3.99 4.12 3.83 4.25 3.93 3.98
4.31 4.00 3.81 4.12 3.86 3.89 4.12 3.78 4.26 3.83 4.13 4.09 3.95
4.04 3.74 3.57 3.82 3.55 3.62 3.79 3.52 3.80 3.52 3.91 3.65 3.724.17 3.84 3.71 4.00 3.64 3.65 4.00 3.80 3.96 3.65 4.13 3.69 3.91
4.30 3.85 3.65 3.97 3.74 3.83 3.92 3.64 3.91 3.63 4.25 3.63 3.904.04 3.72 3.58 3.90 3.55 3.74 3.86 3.47 4.13 3.65 3.71 3.91 3.70
3.40 3.11 2.83 3.09 2.68 2.68 2.95 2.70 2.80 2.64 3.29 2.69 2.87
4.36 4.08 4.01 4.13 4.06 4.06 4.21 3.93 4.23 3.99 4.13 4.24 4.13
4.35 3.96 3.90 4.07 3.82 3.82 4.07 3.82 3.99 3.83 4.21 3.59 4.06
4.54 4.19 4.27 4.23 4.07 4.07 4.30 4.01 4.28 4.17 4.38 3.95 4.34
4.17 3.79 3.47 3.91 3.76 3.62 3.86 3.69 3.70 3.53 4.00 3.06 3.86
4.32 3.92 3.93 4.09 3.68 3.78 4.04 3.75 4.08 3.81 4.25 3.74 3.97
4.46 4.02 4.02 4.22 3.84 3.91 4.14 4.14 3.99 4.05 4.08 3.81 4.174.66 4.25 4.29 4.39 4.28 4.21 4.37 4.44 4.33 4.40 4.25 4.18 4.49
4.26 3.94 3.89 4.06 3.65 3.78 3.94 3.88 3.74 3.85 3.86 3.71 3.95
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficult is it for you to share 
knowledge and collaborate on work-related 
matters with members of the IC who are outside 
your own IC agency or component?RPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
4.46 3.92 3.92 4.19 3.60 3.77 4.06 4.08 3.85 3.88 4.00 3.46 4.05
4.51 4.40 4.43 4.42 4.49 4.38 4.44 4.49 4.41 4.33 4.59 4.35 4.42
4.42 4.37 4.33 4.42 4.56 4.31 4.46 4.61 4.45 4.32 4.75 4.38 4.45
4.65 4.52 4.53 4.51 4.63 4.48 4.55 4.67 4.57 4.46 4.63 4.48 4.52
4.24 4.16 4.22 4.17 4.10 4.14 4.15 4.03 3.99 3.94 4.38 3.93 4.05
4.72 4.54 4.62 4.60 4.68 4.62 4.59 4.68 4.62 4.59 4.63 4.62 4.64
3.56 3.85 3.53 3.86 3.66 3.55 3.77 3.68 3.74 3.38 3.79 3.34 3.75
3.81 3.96 3.72 3.99 3.77 3.73 3.90 3.85 3.82 3.48 3.63 3.35 3.84
3.28 3.65 3.28 3.74 3.38 3.34 3.61 3.42 3.51 3.18 3.75 3.21 3.56
3.59 3.93 3.59 3.87 3.82 3.58 3.78 3.82 3.89 3.49 4.00 3.44 3.85
3.71 4.13 3.86 4.07 3.97 3.78 4.00 3.91 3.97 4.01 4.08 3.98 4.10
3.95 4.23 4.01 4.16 4.15 3.88 4.17 4.10 4.18 4.16 4.38 4.09 4.21
3.87 4.25 4.07 4.18 4.15 3.89 4.17 4.06 4.19 4.26 4.38 4.17 4.29
3.32 3.91 3.51 3.86 3.62 3.63 3.66 3.59 3.52 3.61 3.50 3.68 3.79
4.33 4.14 4.21 4.37 3.96 4.16 4.20 4.19 4.26 4.09 4.29 4.22 4.13
4.33 4.10 4.21 4.37 3.89 4.20 4.15 4.21 4.20 4.00 4.29 4.21 3.98
4.39 4.21 4.22 4.38 4.09 4.06 4.26 4.17 4.32 4.18 4.29 4.24 4.26
3.85 3.37 3.31 3.56 3.67 3.28 3.31 3.51 4.20 3.63 4.18 3.76 3.68
3.82 3.78 3.53 3.96 4.00 3.78 3.67 3.79 4.19 3.68 4.33 3.93 3.90
4.57 3.91 4.07 4.20 4.27 3.98 3.96 3.96 4.50 4.10 4.33 4.26 4.113.97 3.82 3.75 3.94 3.92 3.49 3.52 3.67 4.42 3.78 4.00 4.18 3.96
4.39 3.89 3.92 3.99 4.20 3.71 3.67 3.73 4.33 3.99 4.00 4.02 4.06
4.19 3.73 3.86 4.03 4.03 3.57 3.69 3.57 4.24 3.82 4.25 3.90 3.993.26 3.77 3.40 3.68 3.45 3.00 3.20 3.64 3.94 3.30 3.50 3.51 3.38
2013 FO/HQ Climate
How often do you share knowledge and 
collaborate on work-related matters with 
members of the Intelligence Community (IC) 
who are outside your own IC agency or 
component?
LEO Collaboration
Our mission depends on Law Enforcement 
agencies and components sharing knowledge 
and collaborating
I have the opportunity to work directly with 
members of other Law Enforcement agencies 
or components as necessary
My work products are improved when I can 
collaborate with colleagues from other Law 
Enforcement agencies or components
Collaboration with other Federal Agencies
Employees in my Division are able to work 
effectively with the US Attorneys Office as 
needed by the job
Employees in my Division are able to work 
effectively with other Federal Agencies as 
needed by the job
Administrative Workload
The administrative reporting requirements of my 
job are commensurate with their importance to 
mission accomplishment
I have the tools needed to execute my 
administrative and reporting requirements
Tools, Technology, and Resources
I have sufficient resources (eg, people, budget) 
to get my job done
I have the technology needed (eg software, 
hardware, etc) to get my job done
Compliance
Employees report misconduct to the appropriate 
authorities
I can disclose a suspected violation of any law, 
rule, or regulation without fear of reprisal
Counterproductive Work Behavior
(REVERSE higher = better) To what extent are 
arrogant or negative attitudes tolerated?'
(REVERSE higher = better) To what extent are 
employees who instigate conflict or with whom it 
is difficult to work tolerated?'RPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
2.19 2.25 2.34 2.18 2.41 2.28 2.03 2.33 3.82 2.53 2.50 2.87 2.50
4.15 3.92 4.08 4.12 4.02 3.89 3.97 4.03 4.37 4.19 4.39 4.19 4.05
4.42 4.09 4.26 4.28 4.20 4.14 4.13 4.09 4.50 4.38 4.33 4.36 4.20
3.57 3.73 3.81 3.82 3.79 3.45 3.66 3.74 4.37 4.03 4.33 4.16 3.984.14 3.86 3.95 3.99 4.00 3.79 3.78 3.94 4.26 4.05 4.50 4.02 3.94
4.07 3.99 4.07 4.25 4.09 4.05 3.99 4.15 4.27 4.09 4.29 4.16 4.05
3.56 3.90 3.77 3.97 4.00 3.69 3.79 4.04 4.13 4.05 4.33 4.14 3.88
4.14 4.02 4.13 4.27 4.15 4.10 4.01 4.14 4.32 4.11 4.29 4.20 4.10
3.87 3.83 3.85 3.88 3.76 3.73 3.83 4.01 3.54 3.66 3.88 3.48 3.70
3.84 3.81 3.84 3.87 3.68 3.63 3.73 3.95 3.41 3.55 3.75 3.39 3.53
3.89 3.85 3.86 3.91 3.84 3.82 3.92 4.07 3.66 3.76 4.00 3.56 3.86
3.26 3.66 3.63 3.59 3.30 3.60 3.37 3.54 3.20 3.42 3.06 3.27 3.463.24 3.62 3.56 3.57 3.12 3.50 3.21 3.53 3.12 3.44 2.88 3.23 3.27
3.29 3.71 3.71 3.62 3.49 3.69 3.52 3.52 3.28 3.41 3.25 3.30 3.65
4.04 3.74 3.85 3.74 3.71 3.60 3.81 3.91 3.82 3.67 3.69 3.57 3.683.91 3.73 3.77 3.74 3.74 3.57 3.82 4.03 3.82 3.71 3.50 3.57 3.64
4.20 3.71 3.86 3.75 3.69 3.63 3.80 3.85 3.80 3.63 3.86 3.53 3.74
3.22 3.33 2.99 3.35 3.15 2.98 3.24 2.93 3.24 2.91 3.69 2.95 3.09
3.25 3.29 3.06 3.43 3.10 3.02 3.28 2.96 3.37 2.89 4.13 2.89 3.13
3.44 3.36 3.06 3.45 3.27 3.05 3.32 2.97 3.40 2.92 3.88 2.99 3.16
2013 FO/HQ Climate
(REVERSE higher = better) To what extent are 
employees who put little effort into their work 
tolerated?'
(REVERSE - higher is better) Arbitrary action 
and personal favoritism are tolerated'
Risk Management
Access to information systems and confidential 
information is adequately controlled
I am able to identify and communicate key risks 
within my area of responsibility
The importance of risk management and control 
has been communicated to me through specific 
training, supervisor communications, and or 
policies and practices in my unit squad
Work Environment
Physical conditions (eg, noise level, 
temperature, lighting, cleanliness in the 
workplace) allow employees to perform their 
jobs well
Employees are protected from health and safety 
hazards on the job
Pay and Benefits
Considering everything, how satisfied are you 
with your pay?
Considering everything, how satisfied are you 
with your total compensation (optional)
In comparison with people in similar jobs in the 
private sector, I feel my total compensation 
(optional)
The FBI will support employees when they run 
into problems or obstacles
Leaders review and evaluate the organizations 
progress toward meeting its goals and 
objectives
I recommend the FBI as a good place to work
Considering everything, how satisfied are you 
with the FBI?
My supervisor team leader is committed to a 
workforce representative of all segments of 
society (optional)
Policies and programs promote diversity in the 
workplace (optional)
My organization has prepared employees for 
potential security threatsRPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
3.11 3.34 2.99 3.37 2.98 2.97 3.13 3.01 3.31 2.82 3.75 3.14 2.98
3.13 3.38 2.87 3.17 2.91 2.93 3.22 2.79 2.89 2.92 2.86 2.69 3.05
4.13 3.98 4.03 4.07 4.03 3.97 4.08 4.13 4.07 3.95 4.00 3.88 3.99
4.20 4.01 4.11 4.10 4.07 4.08 4.14 4.23 4.13 4.07 4.13 3.91 4.07
4.25 4.02 4.06 4.12 4.12 4.00 4.12 4.12 4.16 4.00 4.13 3.93 4.04
3.93 3.90 3.98 4.02 3.95 3.82 3.95 4.09 3.94 3.75 3.75 3.78 3.88
3.97 3.99 3.99 3.80 3.92 3.84 3.79 4.10 3.98 3.89 3.94 3.81 4.01
3.80 3.99 3.81 3.69 3.80 3.72 3.72 4.04 3.87 3.66 3.75 3.72 3.95
4.17 4.01 4.16 3.96 4.03 3.99 3.87 4.15 4.10 4.12 4.13 3.92 4.07
3.05 3.53 3.47 3.70 3.38 3.37 3.56 3.76 3.47 3.64 4.08 3.22 3.493.42 3.76 3.73 3.95 3.90 3.73 3.86 4.04 3.81 3.91 4.50 3.64 3.83
3.29 3.78 3.72 3.93 3.66 3.68 3.80 4.02 3.81 3.88 4.25 3.59 3.75
2.13 2.88 2.68 2.96 2.46 2.50 2.69 2.97 2.60 2.91 3.50 2.11 2.66
3.86 3.81 3.69 3.68 3.76 3.61 3.74 3.71 3.57 3.39 3.14 3.33 3.54
4.36 3.98 3.94 4.07 3.78 3.92 3.91 4.02 3.93 3.81 3.71 3.74 3.89
4.10 4.22 4.09 4.23 4.13 4.07 4.14 4.27 4.18 3.94 4.00 3.90 4.11
4.02 4.21 4.15 4.23 4.08 4.07 4.17 4.16 4.08 3.95 4.38 3.97 4.09
4.18 3.90 3.89 4.04 3.72 3.93 4.10 3.81 4.04 3.83 3.50 3.78 3.96
3.96 3.90 3.82 4.07 3.80 3.76 3.95 3.71 3.92 3.74 3.83 3.57 3.81
4.02 4.07 4.27 4.09 4.11 3.96 4.00 4.10 4.23 4.03 4.13 4.03 4.06
2013 FO/HQ Climate
(REVERSE - higher is better) It is easier to get 
things done at the FBI through informal 
channels rather than through formal channels'
People in the FBI tend to point out positives and 
solutions rather than problems and obstacles
The skill level in my work unit has improved in 
the past year (optional)
(REVERSE - higher is better) The rotational 
nature of  leadership in my Division is 
detrimental to my work'
The FBI is able to recruit people with the right 
skills (optional)
(REVERSE - higher is better) In the FBI, it is 
difficult to recover from a mistake'
Sometimes it is necessary to work around 
people in order to get the job done
I would like my work to be more interesting and 
challenging
Ive seen or heard the results from last years 
survey
Im interested in seeing or hearing the results 
from this years survey
Ive experienced significant change at work in 
the last year (eg, reorganization, changes to job 
role)
When someone is selected for a leadership 
position at the FBI, I assume they are a high 
quality leader
The strategic direction of the FBI aligns with 
and supports the mission of the FBI
I understand the strategy of the FBI
The area where I work (adds to, detracts from, 
does not impact) my morale at work.
Adds to%Detracts from%
Does not impact%RPO FLSD FD HRD ITED ITMD ITSD INSD IOD LAB OVA OGC OTD
2.45 3.23 2.89 3.13 2.42 2.76 2.85 2.85 2.74 2.92 3.38 2.83 2.82
3.20 3.57 3.42 3.50 3.41 3.23 3.50 3.31 3.48 3.11 3.13 3.22 3.46
4.06 3.82 3.72 3.93 3.40 3.67 3.83 3.20 3.93 3.50 4.00 3.54 3.67
3.80 3.83 3.80 3.66 3.46 3.29 3.51 2.91 3.26 3.79 3.75 3.51 3.29
3.31 3.73 3.56 3.88 3.20 3.27 3.43 3.49 3.78 3.53 3.63 3.53 3.30
3.67 3.82 3.72 3.71 3.61 3.37 3.71 3.15 3.37 3.29 3.88 3.28 3.573.98 3.76 3.93 3.73 3.75 3.66 3.82 3.65 3.85 3.59 3.33 3.65 3.703.01 2.71 3.01 2.92 2.93 3.18 2.84 2.91 2.72 2.76 2.25 2.67 2.714.23 2.92 3.07 3.40 2.84 2.71 2.81 2.59 2.71 2.78 2.25 3.22 3.564.57 4.18 4.26 4.23 4.25 4.25 4.04 4.12 4.17 4.24 3.88 4.13 4.02
3.78 3.84 3.75 3.66 3.74 3.83 3.77 3.59 3.94 3.56 3.57 3.47 3.78
3.56 3.70 3.37 3.71 3.34 3.37 3.48 3.21 3.06 3.22 3.25 3.23 3.37
4.47 4.06 4.14 4.25 4.02 4.24 4.12 4.07 4.10 3.97 3.86 3.98 3.98
4.41 4.23 4.23 4.28 4.22 4.23 4.17 4.15 4.35 4.11 4.14 4.15 4.18
0.37 0.29 0.32 0.22 0.20 0.25 0.21 0.18 0.42 0.29 0.33 0.39 0.31
0.15 0.09 0.09 0.09 0.17 0.25 0.12 0.15 0.15 0.24 0.00 0.10 0.16
0.48 0.63 0.59 0.69 0.63 0.50 0.66 0.67 0.42 0.47 0.67 0.51 0.53
2013 FO/HQ Climate
FBI Leadership
I have a high level of respect for the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Direct communication (eg, Town Hall meetings, 
office visits) from the Director and high level 
executives helps me understand the FBI 
mission and strategy
The FBIs senior executives maintain high 
standards of honesty and integrity (Optional)
Employee morale is important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
Results are important to the FBIs senior 
executives (ie, Director, DD, ADD, EADs)
The Director and senior executives (ie, DD, 
ADD, EADs) make decisions in the best interest 
of the FBI
Division Leadership
Division leadership empowers and supports 
supervisors to perform their jobs
My Division leadership generates high levels of 
motivation and commitment in the workforce
Division leadership is held accountable for the 
decisions they make
My Division leadership works together as a 
team
How satisfied are you with the decisions and 
policies of your Divisions leadership?
My Division leadership has the latitude to make 
the necessary decisions to meet the challenges 
(and threats) within our domain
Employee morale is important to my Division 
leadership
Results are important to my Division leadership
Our Division has the reputation of being a high 
performer
Division leadership has a positive influence on 
our Division performance
Supervisor Leadership
Supervisors team leaders in my work unit 
support employee development
My supervisor supports my need to balance 
work and other life issuesRMD SecD STA TSC TD WMDAll HQ 
Average  
4.00 3.82 3.55 4.08 3.44 3.80 3.87
4.14 3.89 4.14 4.18 3.37 3.94 4.01
4.04 3.71 2.71 3.82 3.36 3.54 3.74
4.02 3.90 3.86 4.10 3.57 4.10 4.04
3.52 3.40 3.43 3.83 2.74 3.22 3.47
4.33 4.12 3.57 4.34 3.95 4.30 4.27
4.11 3.91 3.57 4.28 3.61 3.88 4.05
3.49 3.50 2.94 3.87 2.90 3.74 3.67
3.35 3.41 3.00 3.86 2.73 3.78 3.59
3.17 3.25 2.71 3.80 2.45 3.65 3.50
3.47 3.50 3.14 3.77 2.90 3.67 3.62
3.31 3.41 2.86 3.55 2.74 3.71 3.543.34 3.42 2.57 3.73 2.60 3.53 3.55
3.85 3.75 3.57 4.20 3.32 3.83 3.89
3.05 3.20 3.00 3.69 2.42 3.73 3.43
4.28 4.04 3.43 4.35 3.88 4.33 4.223.64 3.47 2.29 3.90 2.94 3.43 3.853.41 3.48 2.86 3.86 2.72 3.80 3.66
3.81 3.97 3.77 3.90 4.02 4.17 4.003.76 3.88 3.43 3.95 4.03 4.16 3.96
3.98 4.14 4.14 4.17 4.15 4.39 4.17
2013 FO/HQ Climate
Overall, how good a job do you feel is being 
done by your immediate supervisor team 
leader?
I have trust and confidence in my supervisor as 
a leader
Supervisors team leaders in my work unit have 
trust and confidence in employees
Communication Dissemination
Division leadership communicates strategic 
objectives and threat priorities
My Division leadership communicates context 
and explanations regarding decisions and 
initiatives
How satisfied are you with the information you 
receive from your Division leadership on what is 
going on in the FBI?
(REVERSE - higher is better) My Division 
leadership often distorts information or doesn't 
tell "the whole story"'
Communication Voice
Leaders in my Division act upon employees 
ideas and input
Leaders in my Division encourage and consider 
alternative points of view and recommendations
How satisfied are you with your involvement in 
decisions that affect your work?
Leaders in my Division engage employees, 
solicit and incorporate employee input into 
decisions and policies
Division leadership is receptive to negative 
information and bad news
Leaders in my Division listen to what employees 
have to say
Formal Performance Management
Personnel policies (eg, performance appraisal, 
promotion, rewards) are applied consistently 
across employees
My performance appraisal is a fair reflection of 
my performance (optional)
Discussions about performance are seen as 
important and worthwhile
Promotions in my work unit are based on merit
In my work unit, differences in performance are 
recognized in a meaningful way
Awards in my unit squad depend on how well 
employees perform their jobsRMD SecD STA TSC TD WMDAll HQ 
Average  
3.90 4.11 4.00 3.86 4.05 4.23 4.09
3.74 3.92 3.71 3.85 3.94 4.09 3.94
3.65 3.82 3.57 3.79 3.89 3.97 3.88
3.65 3.61 2.89 3.83 3.28 3.74 3.703.85 3.84 2.86 3.97 3.59 3.99 3.87
3.58 3.59 2.71 3.86 3.13 3.62 3.66
3.70 3.55 3.00 3.84 3.30 3.56 3.653.46 3.48 3.00 3.83 3.08 3.80 3.70
3.14 3.33 2.88 3.56 2.76 3.48 3.43
3.09 3.28 3.00 3.65 2.63 3.54 3.42
3.11 3.33 3.00 3.54 2.68 3.48 3.46
3.15 3.35 2.71 3.44 2.92 3.35 3.41
3.16 3.40 2.86 3.63 2.67 3.45 3.42
3.10 3.28 2.71 3.60 2.76 3.48 3.38
3.15 3.35 3.00 3.75 2.68 3.56 3.48
3.37 3.39 2.62 3.56 3.41 3.46 3.45
3.10 3.22 1.80 3.51 3.03 3.39 3.28
3.66 3.90 3.33 3.78 3.92 4.06 3.97
3.67 3.64 2.67 3.93 3.39 3.45 3.673.17 3.18 2.17 3.51 3.28 3.40 3.353.18 3.19 2.00 3.56 3.27 3.24 3.243.36 3.27 1.83 3.66 3.32 3.39 3.39
2013 FO/HQ Climate
In my work unit, steps are taken to deal with a 
poor performer who cannot or will not improve
My supervisor sets and revises my performance 
objectives as needed during the performance 
cycle (optional)
In my most recent performance appraisal, I 
understood what I had to do to be rated at 
different performance levels (optional)
Pay raises depend on how well employees 
perform their jobs (optional)
Informal Performance Management
Employees are recognized for providing high 
quality products and services to customers
Creativity and innovation are rewarded
I have recently received recognition or praise 
for doing good work
How satisfied are you with the recognition you 
receive for doing a good job?
Employees are recognized and rewarded for 
sharing job knowledge
Career Development
I have the opportunity to receive training that 
will enhance my ability to move to other 
positions within the FBI
How satisfied are you with your career 
opportunities at the FBI?
Training and Development
My training needs are assessed
I am given a real opportunity to improve my 
skills
My supervisor team leader provides me with 
opportunities to develop my leadership skills
Job Characteristics
Considering everything, how satisfied are you 
with your job?
Employees have a feeling of personal 
empowerment with respect to work
My job is considered to be a "prestigious" or 
"favorable" job here at the FBI
My work makes a difference
I am held accountable for achieving results
Employees in other jobs or positions value the 
work I do
I feel encouraged to come up with new and 
better ways of doing things (optional)
Role ClarityRMD SecD STA TSC TD WMDAll HQ 
Average  
3.17 3.10 2.20 3.20 3.19 3.08 3.14
3.73 3.80 3.67 3.79 3.88 3.96 3.853.63 3.91 3.67 4.13 3.79 3.93 3.90
3.03 2.84 2.57 2.96 2.71 2.89 2.89
3.29 3.31 2.69 3.65 3.39 3.66 3.52
3.40 3.37 2.86 3.77 3.33 3.75 3.62
3.17 3.23 2.86 3.56 3.26 3.64 3.42
3.47 3.51 3.00 3.91 3.61 3.95 3.69
3.23 3.26 2.50 3.53 3.40 3.53 3.473.19 3.23 2.29 3.63 3.23 3.47 3.44
3.11 3.24 2.79 3.24 3.38 3.29 3.37
3.05 3.29 2.86 3.34 3.24 3.51 3.32
3.16 3.19 2.71 3.15 3.49 3.07 3.41
3.40 3.52 2.90 3.58 3.50 3.53 3.54
3.46 3.52 2.71 3.59 3.30 3.31 3.45
3.40 3.49 2.57 3.63 3.49 3.53 3.55
3.36 3.55 3.43 3.58 3.66 3.74 3.64
3.57 3.66 3.63 3.68 3.81 3.72 3.883.67 3.73 4.14 3.64 3.91 3.77 3.93
3.07 3.35 3.00 3.43 3.22 3.48 3.472.96 3.11 3.57 3.08 3.28 3.18 3.59
3.94 4.02 3.43 3.93 4.15 3.75 4.09
4.24 4.08 3.14 4.30 4.23 4.26 4.26
3.60 3.69 4.14 3.75 4.08 3.77 4.02
3.37 3.56 4.00 3.76 3.61 3.81 3.81
3.59 3.90 3.39 3.81 3.91 3.87 3.92
2013 FO/HQ Climate
(REVERSE - higher is better) In regards to my 
work, quantity is valued more than quality'
I know how my work relates to the FBIs 
strategic objectives and threat priorities
My workload is reasonable
I am clear on what is expected of me on a daily 
basis
Competence and Professionalism
The employees here are competent and know 
how to get the job done
My work unit is able to retain people with the 
right skills
My talents are used well in the workplace
The people in my Division conduct themselves 
in a professional manner
Employees in my work unit share job 
knowledge with each other (optional)
Cooperational and Collaboration
This is a friendly and cooperative place to work
The people in my Division treat each other with 
respect and consideration
Employees share job knowledge outside of their 
work unit (optional)
(REVERSE - higher is better) In my Division, 
some employees protect their own interests 
above other considerations'
Employees in my work unit help each other out
Fairness
I am treated respectfully without regard to my 
race, gender, age, disability status, sexual 
orientation, or cultural background
People in my Division are treated in a fair and 
consistent manner
Leaders work well with employees of different 
backgrounds
Integrity
Following the law is just as important as 
accomplishing the mission
I believe FBI executives (Section Chiefs, DADs, 
SACs, ADs, EADs, and above) set a positive 
example for the organization by adhering to 
applicable rules, regulations, and policiesRMD SecD STA TSC TD WMDAll HQ 
Average  
2.73 3.31 2.86 3.47 3.38 3.53 3.66
4.02 4.20 3.43 4.09 4.17 4.10 4.16
3.45 3.84 4.14 3.62 3.80 3.80 3.75
4.17 4.22 3.14 4.10 4.21 4.02 4.15
3.48 3.55 2.94 3.73 3.82 3.72 3.813.68 3.68 3.29 4.01 4.05 3.74 3.94
3.18 3.17 2.43 3.27 3.35 3.36 3.49
3.23 3.46 2.57 3.31 3.72 3.56 3.65
3.52 3.68 3.43 4.01 3.85 3.99 3.99
3.88 3.88 3.00 4.18 4.10 4.00 4.04
3.41 3.60 2.97 3.71 3.64 3.67 3.753.45 3.71 3.14 3.78 3.76 3.97 3.87
3.49 3.76 3.17 3.82 3.70 3.89 3.893.46 3.53 2.86 3.81 3.83 3.72 3.83
2.64 2.87 2.29 2.84 2.49 2.58 2.97
3.92 3.95 3.29 4.19 4.27 4.13 4.13
3.70 3.86 3.14 4.06 3.86 4.14 3.99
4.02 4.12 3.57 4.23 4.29 4.38 4.24
3.33 3.59 2.67 3.89 3.46 3.93 3.75
3.74 3.87 2.50 4.03 3.80 4.09 3.96
4.06 3.98 3.52 4.23 3.75 4.21 4.114.34 4.29 4.00 4.49 4.30 4.46 4.40
3.95 3.79 3.29 4.05 3.43 4.06 3.92
2013 FO/HQ Climate
The leadership in my Division demonstrates 
that a commitment to ethics, integrity, and 
compliance is an institutional priority
Mission and Organization Engagement
I feel a sense of commitment to the FBI
I am proud to work for the FBI
(REVERSE - higher is better) I am cynical about 
the FBI'
I believe in the mission of the FBI
Workplace Engagement
My morale at work is good
(REVERSE - higher is better)I feel frustrated at 
work'
I look forward to going to work
Work Engagement
My work gives me a feeling of personal 
accomplishment
I like the kind of work I do
(REVERSE - higher is better) I feel burned out 
from the work that I do'
HQ/FO Collaboration
I am able to work effectively with Headquarters 
Divisions when required by my job
I am able to work effectively with Field Divisions 
when required by my job
Intelligence Community Collaboration
I feel a sense of community (ie, shared mission 
and values) with other employees across the 
Intelligence Community
Our mission depends on Intelligence 
Community agencies and components sharing 
knowledge and collaborating
I have the opportunity to work directly with 
members of other Intelligence Community 
agencies or components when necessary
My work products are improved when I can 
collaborate with colleagues from other 
Intelligence Community agencies or 
components
My supervisor emphasizes collaboration and 
information sharing with other Intelligence 
Community agencies or components
How easy or difficu
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