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Robert J. Benjamin 740 Emigrant Creek Road Ashland, OR 97520 (541)488-3827(home) (503)757-8938 (cellular) [email protected] Systems analyst/technical writer with an understanding of programming, computer graphics, multimedia, and database analysis. Performed informal user testing to create user manuals. Performed systems analysis work and testing of UNIX systems. Seeking a position that will lead to software development. Designer of museum exhibit models. Systems operator of large scale on-line service. Developer of prototypes for consumer products. Lived in Peru, Nicaragua, Dominican Republic, Egypt, and have traveled extensively. Professional Experience 11/19/00 to 11/30/00 Envivio Performed technical writing for broadband streaming media. Used Framemaker, Photoshop, Live Motion, and other programs to create books for media specifications and authoring tools documents 08/31/00 to 9/21/00 Vision Integration Professionals Andersen Consulting Created Software Quality Assurance documentation for the US Department of Education 02/99 to 08/99 User Technology Associates Bureau of Labor Statistics Created test plans for testing software Tested UNIX platform software used to release statistical data Created documentation of UNIX platform software Interviewed developers to get information needed for testing Troubleshooted and tested UNIX scripts prior to release to the public Word 97, UNIX 07/98 to 12/98 Software Technical Writer - Contract EDS INS ITP Account System Software and Application Documentation: CLAIMS 3 Updated CLAIMS 3 DOS and GUI User Manuals, created software release notes and Installation Instructions for CLAIMS 3 and EADS Created SDLC-compliant internal documentation such as Test Plans, System Acceptance Test Plans, System Design Documents, etc. Attended code review and peer review meetings Provided training on document and graphics and manipulation for developers Tested software prior to release, and created screen captures to create end user documentation Working knowledge of SDLC and CMM processes Interfaced with developers, CM, QA, and T&E to create documentation Member of Quality Circle-interface between management and division employees Word 97, Word 7 for Windows 95, Internet Explorer, PVCS Tracker, MS Paint, Hypersnap, MS Paint, Worperfect 6.1 12/97 to 4/98 Software Technical Writer - Contract Fannie Mae Corporation System Software and Application Documentation: MORNET Web Site Development of internal MORNET Home Page and related documentation web pages Documentation Management of seven separate pieces of documentation for 70 different software applications. MS Word 97, Lotus Notes, Netscape Composer, Paintshop Pro, HTML Transit, Visio 4/5, Wordperfect 6.1 8/97 to 11/97 Software Technical Writer - Contract LightSpeed International, Inc. System Software Documentation: GUI Design, Operations/Maintenance Guide, Installation Guide, Release Notes MS Word 7 Illustrator, Freehand, Excel, MS Access 6/97 to 7/97 Proposal Specialist - Contract SAIC Proposal Revision: NIMAS and EPA Presentations MS Powerpoint 7/4, MS Word 7 3/97 to 5/97 Hardware Support Specialist - Contract TeleworX, Inc. Provided hardware support for Signal Test Sets (STS)-telecommunications receivers. Updated and maintained databases for marketing. Created and maintained a database to track hardware inventory. Created mailings for marketing department. Created spreadsheets to track calls and make graphical projections. MS Access, Paradox, MS Powerpoint 4, Wordperfect 6/5.1, MS Word 6, MS Excel 5 2/97 to 3/97 Computer Graphic Artist - Contract Computer Science Corporation Updated and revised 3D assembly drawings for an army manual. Created original 3D assembly drawings and schematic drawings for electronic circuitry. Edited text and created global templates for use in similar drawings. Interleaf 5. 1/97 to 2/97 Computer Graphic Artist - Contract Lockheed Martin Federal Systems Created briefs and proposals under tight deadline situations. Created original logos for various projects. MS Powerpoint 4, MS Word 6, CorelDraw 5 11/96 to 12/96 Program Assistant - Contract International Finance Corporation Created and edited various letters and interoffice documents. Created charts and graphs on financial data. MS Excel 5, MS Word 6, Wordperfect 6/5.1 8/96 to 10/96 Computer Specialist - Contract Various Companies Edited and revised documents and updated databases. MS Word 6, Filemaker Pro 3.0 6/96 to 7/96 Network Operator - Contract America OnLine Inc., Reston, VA Monitored segments of the network, using Stratus, UNIX, and Tandem tools, including: email, newsgroups, newsfeeds, and authorization. Utilized TCP/IP, X25, HP UX9 Workstations, Netscape 3.0, and HP OpenView to graphically monitor nodes on system. Developed knowledge of client-server architecture. HP Openview, Netscape 3.0, Lotus Notes, Tandem and Stratus propretary software 8/95 to 9/95 Computer Graphic Artist - Contract ITAC Created original graphics for briefs and presentations. Converted drawings from MAC to PC and made changes. CorelDraw 5, Corel PhotoPaint, Corel Gallery, Hijaak Pro, Hijaak Draw, Aldus Freehand, Adobe Illustrator 6/95 to 7/95 Proposal Specialist - Contract MCI Created and revised presentations. Powerpoint 4, MS Word 6 2/95 to 8/95 Exhibit Design Intern National Museum of American History, Washington, DC Created 1:5, 1:6, and 1:10 scale models for exhibits and displays on American immigrants, cinematic history, and music. Created a 2,900 slide database for archiving past exhibits. Created exhibit texts and photographed exhibits. Worked with designers, historians, curators, and writers to create future exhibits. Tracked visitors, performing statistical analysis on data and identified critical variables. Filemaker Pro 3.0, Pagemaker 5.0, SAS, MS Word 6 6/93 to 9/93 Computer Specialist US Peace Corps, Office of Communications, Washington, DC Organized a 500 videotape and 2,500 slide archive into a Filemaker Pro database. Inputted and coded volunteer data into an Oracle database. Filemaker Pro 3.0, Oracle 7 Education 1990-1996 (including time off) Stanford University/Department of Mechanical Engineering Stanford, California Bachelor of Science Engineering (Product Design) Coursework in Computer Science, Mechanical Engineering, French, method acting course taken with Anna Deveare Smith 1986-1990 Thomas Jefferson HS for Science & Technology Alexandria, Virginia Advanced Studies High School Diploma G.P.A. 3.85 Math, Science, Japanese Languages Fluent in Spanish; knowledge of French, Italian, and Japanese Additional Computer Software and Operating Systems Skilled in an extensive range of Macintosh OS 9, Windows 95, Windows NT, Windows 3.1, UNIX, and Xwindows software, including: Adobe Photoshop, Adobe Pagemill, Adobe Dimensions, Adobe Illustrator, Quark Xpress, MacDraw, RayDream Studio, Renderman, ClarisCad, AutoCAD 12, Vellum, Paintshop Pro, Adobe Framemaker Able to program in FORTRAN, Pascal, C, HTML Knowledge of Visual Basic Acting Experience Have taken an acting course with the Actor's Theater in Talent. Appeared in a speaking part in the movie Delicate Instruments.