Mercedes-Benz Mercedes-Benz
Mercedes-Benz Mercedes-Benz
of Palm Beach .1 New Country Motor Car Group Dealership
RECOMMENDED
AC110AIPEAA1,
Thank you for allowing us to help you maintain your 2002 5500. In our effort to help you
keep your vehicle operating at peak performance, we have assembled this customized
Recommended Action Plan that addresses the needs of your vehicle. Please review its contents
and let your advisor know which services you would like us to perform today. If you have any
questions or concerns please don't hesitate to contact us. We are here to help you.
Jeffery Epstein
358 EL BRILLO WAY
PALM BEACH FL 33480-4730
Peter Schelle T. Daly
Service Consultant Certified Technician
493434 Mercedes Benz of Pahn Beach
4000 Okeechobee Blvd West Palm Beach, FL • wwwinereedespalmbeach.corn
EFTA00614031
Year
2002 Make
Mercedes-Benz Model
S500 Engine Type
5.0L VS SOHC (MFI)
Odometer
35,242 VIN #
WDBNG75J02A2 17037 License # Date
7/15/2011
493434 Mercedes Benz of Palm Beach
4000 Okeechobee Blvd West Palm Beach, FL • (561) 689-6363 • viww.mercedespalmbeach.com 2
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t Ori•inal Customer Re•uests
The following is what you requested we perform or investigate regarding your vehicle:
A. PERFORM MULTIPOINT VEHICLE INSPECTION
B. REAR SUSPENSION IS DOWN , CHECK AND ADVISE , (BOTH REAR STRUTS
LEAKING)
REPLACE BOTH REAR STRUTS
C. COURTESY RENTAL CAR-AVERAGE $49.95 VALUE-NO CHARGE TO CLIENT WHEN
RETURNED UPON NOTIFICATION OF VEHICLE COMPLETION.CLIENT IS RESPONSIBLE
FOR FUEL, DAMAGE AND OPTIONAL INSURANCE.
D. COURTESY EXTERIOR WASH AND VACUUM PASSENGER COMPARTMENT -$10.95
VALUE-NO CHARGE
Package Results MERCEDES -BENZ OF PALM BEACH MULTI-
POINT INSPECTION
Cautioned Task Observation Recommendation
Check engine oil level/condition/leaks
Passed Task
Fill windshield washer fluid
Perform battery performance test p
MFG. interval
Measure left front tire tread depth
Measure right front tire tread depth
Measure right rear tire tread depth
Measure left rear tire tread depth
Inspect overall tire wear and condit
Inspect front brake lining thickness
Inspect rear brake lining thickness Found engine oil seep • Replace right valve cover
gasket
• Replace left valve cover gasket
Observation Recommendation
ir Found washer fluid level low :
Filled to proper level
Battery passes performance test
5mm or greater : Inspect next
visit
5mm or greater : Inspect next
visit
5mm or greater : Inspect next
visit
5mm or greater : Inspect next
visit
ion All tires wearing normally -
Inspect next visit
5mm or greater
5mm or greater
493434 Mercedes Benz of Palm Beach
4000 Okeechobee Blvd West Palm Beach, FL • (561) 689-6363 • www.mercedespalmbeach.com 3
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Passed Task Observation Recommendation
Other brake system observations All brakes wearing normally -
Inspect next service
Passed Tasks
Inspect taillight, turn signal, and side
7 marker assemblies for cracks/damage
# Inspect heat and air conditioning
V operation
7 Inspect hazard light(s) operation
Inspect taillight, turn signal, side marker,
V and license plate lights
7 Inspect all vehicle wiper blades
Inspect battery terminals/cables with
V battery performance test
7 Inspect fuel injection/induction system
7 Measure left front tire tread depth
Measure left rear tire tread depth
✓ Check/Adjust front tire pressure
7 Other brake system observations
Inspect exhaust system for leaks,
V damage, and loose parts
Inspect engine mounts
# Check power steering fluid
level/condition/leaks
7 Inspect front differential for leaks
Check automatic transmission
condition/leaks Inspect fog lamps, driving lamps and Inspect windshield wiperAvasher
7 headlight (low and bright beam) 7 operation
operation
7 Inspect dash and interior lights operation 7 Inspect instrument panel warning lamps
7 Inspect brake light(s) operation
Fill windshield washer fluid
7 Inspect all hoses and clamps
7 Inspect ignition wires
# Inspect hoses (engine, power steering,
V and HVAC)
7 Measure right front tire tread depth
7 Inspect overall tire wear and condition
7 Inspect front brake lining thickness
# Inspect steering and sway bar
components
7 Inspect wheel bearings
# Inspect transmission mounts and shift
linkage
Check engine coolant
# level/condition/lealcs
7 Inspect transfer case for leaks 7 Inspect back-up light(s) operation
7 Check horn operation
# Perform battery performance test per
tOr MFG. interval
7 Inspect serpetine belt (drive belts)
7 Inspect hood pad insulation
7 Measure right rear tire tread depth
7 Check/Adjust rear tire pressure
7 Inspect rear brake lining thickness
7 Inspect suspension components
Inspect Axles, driveshafl(s) U-joints and
V CV joints/boots
7 Inspect fuel tank, lines, and connections
7 Check brake fluid level/condition/leaks
7 Inspect rear differential for leaks
0 Previousl Declined Recommendations
We have kept a close watch on your maintenance history and believe that these previously recommended
actions should still be performed:
Recommendation Declined Approved
'Replace left and right side valve cover gaskets
493434 Mercedes Benz of Palm Beach
4000 Okeechobee Blvd West Palm Beach, FL • (561) 689-6363 • www.mercedespalmbeach.com 4
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0 Additional Information
Below is information we feel would help you better understand some of the reasons for taking preventive
maintenance steps -- steps that help to ensure the reliability and safety of your vehicle for you and your family.
** The following section may contain instructions for servicing various components of your vehicle. These are
an overview of the process that will be performed by a skilled technician in our shop. They are not intended to
be a guide for a "do-it-yourself" operation.
Valve cover gasket replacement AI-210
Operation Description:
Remove valve cover bolts and valve cover. Clean out excess oil. Clean all mating
surfaces. Replace valve cover gasket and inspect interior O rings. Inspect all surfaces for
cracks and deterioration.
Significance:
Over time, the gasket that seals the valve cover to the head assembly wears and
eventually fails. Typically this allows oil to leak from the valve cover, but sometimes the
leak occurs in the spark plug wells. If the dipstick is reading low and there's no sign of
oil smoke, you may have an oil leak. One common place for oil leaks is from where the
valve cover meets the cylinder head.
Advantage:
Intake and exhaust valves open and close rapidly while the engine is running. This
extreme mechanical activity requires oil for lubrication. All this happens under the valve
cover. The valve cover gasket seals the oil between the engine and the valve cover. After
time and many miles, the valve cover gasket can thy out and crack. When this happens,
all the oil flying around inside the valve cover will escape, leaving you with an ugly oil
leak.
Recommended Services Removing a valve cover
to replace gasket
New valve cover gasket
Our technicians recommend the following services for your vehicle.
Original Customer Requests Status Cost Declined Approved
A. PERFORM MULTIPOINT VEHICLE INSPECTION I $0.00 X
B. REAR SUSPENSION IS DOWN , CHECK AND
ADVISE , $0.00 X
REPLACE BOTH REAR STRUTS (BOTH REAR
STRUTS LEAKING) $10,009.0 X
493434 Mercedes Benz of Palm Beach
4000 Okeechobee Blvd West Palm Beach, FL • (561) 689-6363 • viww.mercodespalmbeach.com 5
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Original Customer Requests Status Cost Declined
C. COURTESY RENTAL CAR-AVERAGE $49.95 VALUE
-NO CHARGE TO CLIENT WHEN RETURNED UPON
NOTIFICATION OF VEHICLE COMPLETION.CLIENT IS
RESPONSIBLE FOR FUEL, DAMAGE AND OPTIONAL
INSURANCE. $0.00
D. COURTESY EXTERIOR WASH AND VACUUM
PASSENGER COMPARTMENT -$10.95 VALUE-NO
CHARGE $0.00
$10,009.0 1$10,009.00
Inspection Recommendations Status Cost Declined
Replace right valve cover gasket (Found engine oil seep) Caution $0.00 X
Replace left valve cover gasket (Found engine oil seep) Caution $0.00 X
Subtotal $0. I,VI
Previously Declined Recommendations Status
Caution Cost Declined
Replace left and right side valve cover gaskets $843.001
Subtota $0.00
Totals, Taxes and Fees Cost Declined
Estimate Subtotal $10,852.0 $10,009.00
Shop Fees $20.38
Tax 6.00% $652.34
Estimate Total $11,524.7
For "See AL" items see the "Additional Info Approved
X
X
1'
Approved
ItAI-210
Al-210
Approved
See AI-210
Approved
$0.00
$0.00
$0.00
$0.00
493434 Mercedes Benz of Palm Beach
4000 Okeechobee Blvd West Palm Beach, FL • (561) 689-6363 • www.mercedespalmbeach.com 6
EFTA00614036
📷 Images in this document (6 detected)
AI-generated factual descriptions of embedded images (llava:13b). These are searchable across the corpus.
[Image 1] The image shows a document with text and a table. The document appears to be an invoice or a service receipt. The text includes a heading "Additional Information" followed by a paragraph that seems to be instructions or a note about the service provided. Below this, there is a section titled "Service Description" with a list of items or services provided, each with a corresponding price. The docum
[Image 2] The image shows a document with text and logos. The document appears to be a letter or a notice from Mercedes-Benz of Palm Beach. The text mentions a "Recommended Action Plan" and includes a logo for Mercedes-Benz and another for "New Country Motor Group." The document is addressed to a person named Jeffrey P. Pepin, and it mentions a specific date and location. The text is formal and seems to be
[Image 3] The image shows a document with a table titled "Original Customer Results." The table contains rows with various columns, including "Customer Name," "Vehicle," "Inspection Date," "Inspection Type," "Inspection Results," and "Recommendations." There are also columns for "Service," "Parts," and "Labor." The document appears to be a report or a summary of customer service results, possibly from a veh
[Image 4] The image shows a document with a table titled "Recommendations." The table has two columns, one labeled "Recommendations" and the other labeled "Observations." There are several rows with text, indicating specific recommendations or observations. The document appears to be a formal report or a list of suggestions or findings. The text is too small to read in detail, but the layout is structured a
[Image 5] The image shows a document with a table that appears to be a financial summary or statement. The table includes columns for "Vendor," "Amount," and "Status." There are entries for different vendors with amounts and statuses such as "Paid," "Not Paid," and "Approved." The document is a scan, and the text is not entirely clear due to the resolution. The visible names, dates, and other details are no
[Image 6] The image shows a document with a table format, likely a spreadsheet or a form. The table has several columns with headings such as "Year," "Month," "Day," "Hour," "Minute," "Name," "Title," "Department," "Location," and "Notes." There are also columns for "Start Time," "End Time," and "Duration." The document appears to be a schedule or a log of events or activities, with rows for different entri