Platinum Card'

Platinum Card' Statement of Account Nona" Beare* S 2,526.42 DUPLICATE COPY i4r.sowas Nm S pbt3.976.93 Terms - Payable in full upon receipt of statement. New Balance S 2.762.59 OWNIMS 01111/04 31,742 Membership Rewardv ,', Points Available ,...;•/:7/: 4 ./.1,tn curyt-j.a e p.avj and ad yaw 'aoccorts are in g:i.oc Paget eta Please Pay By 01/26/04 Please refer to cage 2 fcr important inlormation regarding your account For automatic replacement of a lost, stolen, non-received or damaged card, call 1.800-992.3404. For automatic balance information, please call 1-800-525-3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1.800-5253355. Special Access Packagesat Madison Square Garden With your Platinum Cards, this season experience the action with Hockey Legends Nights and Basketball Courtside Nights tickets. With this special VIP package, you can meet with an alumnus of the home team or another special guest, enjoy a buffet dinner and open bar at the Club restaurant, and watch the competition heat up with premium seats. For available dates, visit www.americanexpress.com/luxurysuites. All sales are final and non=refundable and resale is prohibited. Details and prices are subject to change. Packages are limited and available on a first-come, first-served basis. Call 1-800-321-RSVP, Barn to 11pm EST to purchase your seats today. Activity 'inixerng" camom.x.ox New Activity I l712A PAYMENT RECEIVED THANK YOU BANANA REPUBL.0 4811NEW YORK: 110002087eAREL/ACCESSORIES y../19/03' BANANA:IFIEfUELIC 4511NFIN YORK 11000550OPPAREL/ACCESSORIES 12/19/03' BLCOMINGDALES NEW YORK NY 01135280gbibli&ARMANI COLLECTIO 12/11/03' ANNUAL MEMBERSHIP FEE PERIOD 02/04 THRU 01/05 398.00 4 Please tit, m T. perbtri beim. cleft, sd :Kra wM pit pavneni Payment Coupon MEM NEW YORK NY 10021 -6217 Mail Payment to: Amami Continued on Page 3 Please Pay By: Please enter account 01/25/04 number on all checks and correspondence. Payable In U.S. Dollars upon receipt with a bank in the U.S. or money order, processatle through the Total Amount Due U.S- bank® system. $2,762.59 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK MY 10116-2855 1,,,IIII To Pay by Phone cal 1.800-l-PAY-AXP or 1.800.472.9297. Check here rl address or telephoto number has changed. Nose changes on reverse side. EFTA01726603 DUPLICATE COPY AcCOurd Nutter )000(4000( Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located In the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check. Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next busir.ess day. Please do not send post-dated checks. They wit be deposted upon receipt. If payment is made at any other location, there may be a delay in processing. We reserve the night to process checks electronically, at first presentment and any re-presentments, by transmitting the amount of the Ow*, routing number, account number and check serial number to your financial institution. Your checking account may be debited as soon as the same day we receive your payment. II we can not collect the funds etctronically at first presentment, we may issue a draft against your account for the amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer, Pay By Phone or any other American Express electronic payment service, you will be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit us at vflov.americanexpreSS.com. Lost or Stolen Card: If the Card is lost or stolen in the Unted States, contact us immediately at 1.000-9923404. Outside the U.S., contact the nearest American Express Travel Service Office or call us celled at 336-3934111. You are fully protected against any fraudulent use of the Card when you notify American Express before R is fraudulently used. Your maximum liability is $50 should you fail to repod its loss or theft. Charge Card and Statement Information: The annual fee is $395.00 for the Basic Platinum Card. The annual lee for the Additional Platinum Card is $175.00and for each Additional Grid Card on the Platinum Card account the annual fee is $45.00. Renewal Cards are issued every three years. If the Card you carry is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for Departures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magazine, please call)-877-5093993, Monday through Friday, 9am - 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of tit charge slips for companson to your billed charges. The Statement Closing Date is the last date that charges and credits are processed to appearon the statement. Your account will be Past Due if payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Billing Rights Summary: In Case of Errors or Questions About Your Bill: If you think your bill Is wrong, or if you need more information about a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or dick co the Customer Service link onine. We must hear from you no later than 60 days after we sent you the first bill on which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and explain, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not in question. While we investigate your ipertinquiry ne, wto e cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent your claim. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in good faith to coned the problem with the merchant, you may not have to pay the remaining amount due on the goods or services. You have this protection only when the purchase pnce was more than $50 and the purchase was made in your home state or w:thin 100 miles of your mailing address. (If we own or operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case 01 Elton or Questions Your Electronic Transfers: Please contact us by clicking on the Customer Service Link online at way.americanexpren.00m, or you can call us at 1-800-IPAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrong, please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explain as clearly as yoa can why you believe there is an error or whyyou need more information. We will investigate yaw complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. Credit Balance: If a credit balance (designated "CR) is shown on this statement, it represents money owed to you. You may make charges against the creditbalance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, or click on the Customer Service link online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 days after expiration of the six-month period following the date of the first statement Indicating the credit balance, issue a checkto you for the credit balance in your account if the amount is 51.00 or more. Important Notice to North Dakota Residents: If an account is past due lor two or more biting cycles, a late payment fee of 1.75% of al past due amounts will be added. Change of Address a correct on front de not use Name Company Name areet Address Cat Site ZIP Coae Area Cede Hone Phcoe Area Code aid Work Phone Email I II 1 Li 171 I I To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.525.3355 24 hours/7 days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing Impaired (9am-5pm EST) 1TY: 1.800.221.9950 FAX: 1-800-695-9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1-800-345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1-800-443-7672 Platinum Card By Invitation Or* 1.800.321 -RSVP O Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329.7825 Express Cash Operations P.O. Box 297815 Ft. Lauderdale, FL 33329-7815 Payments P.O. BOX 2855 NEW YORK NY 10116.2855 Providing youremail address to American Express will enatde you jt0reiCeive Special offerS, suited to your needs. EFTA01726604 DUPLICATE COPY Page 3 of 8 Accarg gait* Closiv Oak )OOO(-)COCa 01/11/04 New Activity Continued Aniouat 12/11/03 PAYPAL 'ANTONIOMART 402 935 7733 CA 115.00 PROFESSIONAL SERVICE 12/12/03 BANANA REPUBLIC 9811NEW YORK 160.75 APPAREL/ACCESSORIES 12/14/03 POLO RETAIL CORP NEW YORK NY 157.51 GENERAL MERCHANDISE 12/15/03 CRAFT NEW YORK NY FOOD AND BEVERAGE TIP 00000500 12/15/03 ANN TAYLOR STR:0362NEW YORK NY 265.86 WOMANS APPAREUACC 12/15/03 TOWER CHEMISTS INC NEW YORK NY 47.35 PRESCRIPT1ONS/SUNDRIES 12/15/03 BLOOMINGDALES NEW YORK NY 879.65 lAUREN/ARMANI COLLECTIO Descmdion ADVANCED COLLEC SOCKS 12/17/03 CIRCUIT CTY 93679NEW YORK NY 173.78 ELECTRONICS/APPUANCES 12/18/03 BERGDORF GOODMAN NEW YORK NY 335.65 MANOLO BLAHNIK FASHION 12/18/03 ANN TAYLOR STR: 0362NEW YORK NY 137.68 WOMANS APPAREL/ACC 12/22/03 ESSENTRIC SHOE BOUT1ST. CROIX VI 89.00 MISC 12/23/03 ST JOHN EDITIONS EDGARTOWN MA 198.40 GRAL MDSE 12/23/03 SAMBOULA COLLECTIONSSAINT JOHN XX 142.00 GIFT ITEMS 12/23/03 BAMBOULA COLLECT1ONSSAINT JOHN XX 30.00 GIFT ITEMS 01/06/04 FOOD EMPORIUM 9703 NEW YORK CITY NY 51.70 GROCERIES 01/10/04 COMPUSA#0611 WEST PALM BEA FL 33409 COMPUTER HARDWARE, SOFTWARE, ACCESSOFIES CONTACT NAME NOT AVAILABLE CONTACT PHONE NUMB. NOT AVAILABLE THANKS FOR SHOPPING AT COMPUSA! 26.73 107.04 Total of New Activity New Charges 3,313.10 Payments/CredIts .3,076.93 EFTA01726605 DUPLICATE COPY frOgrotio Page 4 of 8 EFTA01726606 Totals MembeF4YRIMIefakils' Monthly Statement and Program News For questions about your Membership Rewards account, contact 1-800-AXP-EARN (297-3276) veyvw.americanexpress.com/rewards American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 331299785 Statement Period November 1, 2003 - November 30, 2003 Account activity after this period does not appear on this statemem Pr pied lcc Points are available when charges are paid in full and all your accounts are In good standing. Available points include everyday spend points. Available Points 31,742 Everyday Spend Points earned this period: 29 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 27,938 +3,804 0 0 =31,742 Earn Double Points for all your Everyday Spend- groceries, gas, pharmacy New Points Earned 11/01/03 - 11/30/03 Points Activity On Everyday Spend: Eligible Charges isBonus Points Awarded Total Points Activity Per Card 3,775 29 0 3,804 3,775 29 0 ternakerthp Ragas pea end may be trantarred or Warned a beg as all eroded Cad drafts ben weal swop. Pais vansirred a redeemed canra be remded paw 'do dM wegrzen Ferrets points can be reinstated to, by caging the minter wended below. Erwide Card cremes a re allredblhe Member)* Pewards wowarn Terms and Ccolbons in your Parthertao Raman Gude. II we rase quests% pfrdSe Vlid we-some/Ica xpress.comfrewarde or call 1.900-AXPEAPN (297-3276).9mm overseas. cal *06x13354164799. AMC.frar. CX p re as kAbeneen expiirto• MEMIleAS.NIt Sti Unlit Earn More! New ways to earn points. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES For each transfer of points into the Frequent Flyer program of a US'airline, a fee of $0.0004 per point, with a maximum fee of $50, will be charged to your Card account. We charge this fee to offset the federal excise tax we must.pay on such transfers. The fee may be more or less than the actual amount of the excise tax we pay on any individual transfer. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Effective March 15, 2004, 1) the fee to reinstate points forfeited for late payment will increase to $29 for each month of points reinstated, 2) for Cardmembers who cancel their Membership Rewards enrollment (or all Card Accounts enrolled in the program), but still have one Card account open, the time period to redeem accrued points will change from 6 months to 30 days, 3) for each Corporate Card linked to a Membership Rewards account with another enrolled charge Card, the additional annual fee will increase to $35. 3,804 Please note important program changes. (MR Message 9193) Please note important program changes. (MR Message 6288) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726607 isimilaICATE COPY kthrnbn. R nt Nutitar Arnerican Express• Page 6 of 8 e% National FTD.COM Hilton Hilonors• ComputerAssociates• Get Great Value with National!. eneeC 141A HI el A D. New in 2004, National lets Membership Rewards® enrollees use certificates towards the best Daily, Weekend or Weekly rates available at the time of booking. Customers also get to choose the vehicle they prefer in the car class reserved. Book your reservation by visiting www.nationalcar.com or calling 1-800-CAR-RENT (227-7368). Ndiond vobehers oil be yard rill the bet rear rare aralthlo throtgh Katona verbs reamvaaen or nab sib al the line d reservalitn. Varier wi be ode, wth the test slat rile ard on* 41 any el Nab:oars asnoletesonly. a rob pen'seart rxe. Voucher rats.ate nal odd web Koreas core:rad rata. etch 10x Points at FTD.COM® This Valentine's Day! Find the perfect way to show how much you care this Valentine's Day with specially designed FTD® bouquets including roses starting at just $39.99, gift baskets, teddy bears and other fine gifts. Plus, earn 10x Membership Rewards® points when you shop at www.ftd.com/amexpromo. Otter era 12/3101. Caren be cardinal wit abet abets or rade! eremeliont. Net void an Dioneyro prodtoto To bo elobio to ern bonus pooh You mutt be errobd in the Membernhja Rewards IXo;rarn pt to tine d Dr:chase ecd charge row poem, b an efotle. enreed American Exprenta Card. emus p5tts wD be crederd to vow scant wain 10-12 web,. earn ID: 1675. Earn 10,000 Hilton HHonors® bonus points! Now through March 31, 2004, earn 10,000 Hilton HHonors bonus points when you transfer a minimum of 30,000 Membership Rewards® points to Hilton HHonors. You normally earn 1,300 Hilton HHonors points per 1,000 Membership Rewards points tranferred. Hilton HHonors points can be redeemed for a world of exciting rewards, including stays at more than over 2,500 Hilton Family hotels worldwide. For reservations at Hilton HHonors Hotels, visit www.hlitonhhonors.com or call 1-800-HHONORS. Linn alone bonus p.. marter.Avalablo 1/1O444lOt to biontershp Rewards enoTeee mule U.S. only. Hike HHonors merrborshb. earn Poebt Wes., aril redarorion el poets we obvert to Women Teens ard Caldrons. Virus Protection and Sx Pts from Computer Associates Help protect your computer from those nasty viruses and hackers with eTrust'" EZ Armor'" Security Suite from Computer Associates, PLUS earn 5x Membership Rewards® points when you use your Card and order from www.my-etrust.com/americanexpressrewards. Includes a full range of antivirus,firewall and privacy features with automatic updates and adjustable protection. Ohs veld kir profaner kern vore= custeom from 12/1O3-93U04. To to orbit b eon terra pants you oust be emerged into c4 mbar ard charge yaw mattes' loan dolor., erred On/km toirear. RavalltiLmrearicrroalceigrits.wl be Pr:roa dkd*to sour account valthin6.8 weer, &bertha:got wear to yar bang stare* Bonne O: 360. Spend the Cold Months Warming Up Your Decor At The Home Depot®, use your American Express® Card to transform your home. From flooring, window treatments, lighting, paint and cabinetry, make your home a warm welcome. And you can redeem points for Home Depot Gift Cards up to $500, good at every Home Depot and EXPO® Design Center. To redeem for National Car Rental certificates, visit wvntamericanexpress. conarewards or call 1.600•AXP•EARN (297.3276). (MR Message 1098) Shop at ftd.comramexpromo arid earn 10x Points. (Bonus ID 1675) To transfer Membership Rewards points to Hilton HHcnors, go to viww.americanexpress. con /rewards or call 1.800•AXP EARN (297-3276). (MR Message 9307) Get virus protection plus earn 5x points from Computer Associates at www.mitetrust.com/ americanoxprossrowanis (Bonus ID 3591) For store locations, visit homodopol.com or expo.com. (MR Message 3161) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726608 DUPLICATE COPY /scan., Ntrtber )000(-)COCC 01/11/04 Page 7 of 8 sCusto)nExtras - r. Discontinuation of Amtrak® Benefit As of January 11, 2004, Platinum Card® members will no longer receive complimentary access to Amtrak® ClubAcelir lounges with the purchase of a same-day ticket. We regret any inconvenience this may cause. For a complete list of your Platinum Card benefits and services—including our newest partners and programs --please visit our Web site, www.americanexpress.com/platinumbenefits. Log on to www.americanexpress. corntplatInumbenefits for more information on the benefits available to you as a Platinun Card member. (CE 104121) Share the Benefits of the Platinum Card® Give someone close to you an Additional Platinum Card. They can enjoy many of the unique Card member benefits you are currently entitled to as a Platinum Card member, such as the International Airline Program, the Fine Dining Program and Platinum Card® Concierge. What's more, they WM benefit from the convenience of world-class American Express® Customer Service, 24 hours a day. Terms, Conditions and Restrictions apply. The Additional Card member must be 18 years or older, and must have never had defaulted account with American Express. Any account you have with American Express must not be in default. To apply or learn mere, cal 1.800.525.3355. The Annual Fee for each Additional Platinum Card is $175. (CE 104098) Mortgage Rates are Still Low! If you're looking to buy a home or to refinance your current mortgage, Mortgages from American Express` can save you hundreds of dollars a month in mortgage payments. Plus, its fast and easy to get a same-day loan decision. UORE55 'All residential mortgage loans and related services are offered and provided by and through PHH Mortgage Services. American Express does not solicit, offer, endorse, negotiate, or originate any mortgage loan products, and is neither a licensed mortgage broker nor a licensed mortgage lender. Financing provided by PHH Mortgage Services, 3000 Leadenhall Road, Mt. Laurel, NJ 08054. Arizona Residential Mortgage Licensee #BK 00010039, Licensed by the Department of Corporations under the California Residential Mortgage Lending Act, Georgia Residential Mortgage Licensee, Illinois Residential Mortgage Licensee, Massachusetts Licensed Lender #ML1653, New Hampshire First Mortgage Banker #5625-MB and Second Mortgage Home Lender #5626-MHL. Licensed by the N.J. Department of Banking and Insurance, Licensed Mortgage Banker— NYS Banking Department, Rhode Island Ucensed Lender, Minnesota. This is not an offer to enter an interest rate lock-in agreement. Licensed First Mortgage Banker and Secondary Mortgage Lander by Pennsylvania Department of Banking. PHH Mortgage Services is an Equal Housing Lender. Contact us today! Call 1.800-AXP•1008 or go to www.americanexpress. con/mortgages. Use offer code C62. (CE 104138) 28 New Properties Added The Fine Hotels & Resorts program has added 28 exciting properties to its exclusive membership for 2004. When you make your Fine Hotels & Resorts reservations through Platinum Travel Service, you'll receive valuable amenities, including a room upgrade at check-in when it is available, daily Continental breakfast for two, a guaranteed 4pm late checkout, and a special gift, service or benefit that vanes by property. Program Terms, Conditions and Restrictions apply. American Express acts solely as sales agent for travel suppliers and Is not [stile fa the actions or inactions of such suppliers. CST it 1022318-10, Washington UBI #600-469-694, ML 01192, TA-149. Registered Ohio travel agency. Program Code: C312:0000. To make reservations or to learn more about Flue Hotels 8 Resorts, call PTS at 1.800-443.7672 or refer your travel professional to PTS. (CE 104123) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726609 ed ref DUPLICATE COPY AxoLni Number XXXX-XXXX)Page 8 of 8 A Tax-Time Aid Now Available Online The Year End Summary --a detailed report of all charges billed to your account during 2003--provides you with an invaluable aid at tax time. And with the improved online version, you will continue to view a report of all your charges, but with increased flexibility and functionality. The online version enables Platinum Card members to sort transactions by date, merchant name, or charge amount. You can also view your own charges, just the charges of an Additional Card, or all your charges on your account at once. With the easy navigation toolbar you can choose from categories such as Travel, Restaurant, and Merchandise to get a comprehensive look at the charges you've made in a particular category. %ca.fmcW. wan Look for your 2003 Yew End Summary in the mail beginning January 2004. You will be able to access your Online Year End Summary starting February 5, 2004. (CE 104126) Sign Up for American Express® Alerts Get important information pertaining to your Account delivered to you --whenever and wherever you want. With American Express Alerts, you can choose to be notified when your payment is due, irregular account activity is detected, your payment is received and when you are approaching your line of crediVspending limit. Alerts can be sent to your e-mail address, mobile phone, pager or PDA. To sign up for Alerts, visit www.amerIcenexpress. conValerts. (CE 104153) Now Accepting the American Express® Card! Law America - A plan that provides legal protection with law firms nationwide. Benefits include trial representation. 1-800.453-9376. www.lawamerica.net The Oak Room Restaurant - Gourmet cuisine, fine wine and an elegant and unique destination place. 263 Prospect Ave., Brooklyn, NY. 718-788-0400. www.oakroomrestaurant.com Creative Playthings - Manufacturer and retailer of quality wooden swing sets. Call 1-800-24-SWING or visit us at www.creativeplaythings.com! Creating fun since 1951! If there are other places where you would like to see the Card accepted, please call the Customer Service number that is located at the top of your statement or the number that is on the back of your Card. (CE 104070) Fill your Wallet with Savings at Costco! You are invited to take advantage of a Costco membership offer for American Express® Cardmembers. Sign up for a Costco membership by April 30, 2004, and receive a $10 Costco Cash card to use toward your first purchase. The sooner you join, the more you can save. Cosrco Valid for new Costco members only. Simply bring this statement into your local Costco warehouse. Costco membership is $45 per year (plus tax where applicable) and Includes a free spouse card. Costco Cash card offer expires April 30, 2004. Marketing Campaign code 19243. (CE 104135) Stay with Holiday Inn® and get a $15 Lowe's Gift Card Use your American Express® Card to book and pay for a Holiday Inn® hotel Best Breaks"' package between January 15 and April 30, 2004 and you'll enjoy more than a comfortable room and free hot breakfast. You'll also receive a voucher redeemable for a $15 Lowe's Gift Card. For use at any Lowe's store for payment of purchases. Not a credVdelit card and has no implied warranties. Redeemable for merchandise only unless prohibited by law and cannot be used to make payments on any charge account. Unused amount can be used for future purchases. Lost or stolen Gift Cards can only be replaced upon presentation of original sales receipt for any remaining balance. It will be void if altered or defaced. Visit www.holiday•Inn.com or call 1.800-HOLIDAY or your travel agent to reserve your room and set free breakfast with Holiday Inn's Best Breaks rate. (CE 104137) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726610 Platinum Card® Statement of Account Pr nd For Pre'loos agave $ 2,762.59 FromutorsitS * 35474 DUPLICATE COPY MIN Now Moron $ 3,549.19 New Balance $ 2,957.04 mwmos 02/11/04 Page 1 of 8 Please Pay By 02/26/04 Please refer to page 2 for important information regarding your account Effective March 15th, 2004 significant changes to the Membership Rewards® program will be implemented. Please refer to your Membership Rewards point summary statement for further details. If you have questions regarding these changes, please contact Membership Rewards at americanexpress.com/rewards or 1.800-AXP-EARN (297-3276). Terms - Payable in full upon receipt of statement. For automatic replacement of a lost, stolen, non-received or damaged card, call 1-800-992-3404. For automatic balance information, please call 1-800.525.3355 and press option 1-1. Contact us at www.americanexpress.com or call Customer Service at 1-800-525-3355. Activity .fraal*P°"`cda New Activi for Card XO0C FaolanSperoIng Amount: PAYKIRT...RFCVERgitlAVIcY°14.., sE900 GOOOMA tNEW YORKW4NY 5 Oki .GUCCf SHOES ,im.mcoriVior 20 Ate P BEACH: 5.; . /241141t6TP9m1VPAUHEAM3s. a.7'. 01/10/04 BCBG 8646 WEST PALM BEACH FL APPAREL ACCESSORIES 51.94 01/13/04 RIZZOU BOOKSTORE 31 NEW YORK NY BOOK/PERIODICAUNEWSPAP 305.35 01/13/04 BERGDORF GOODMAN NEW YORK GUCCI SHOES NY 822.29 01/13/04 BETTER YOUR HOME NEW YORK NY 33.01 FURNISHINGS/ACCESSORIES FOR CUSTOMER SERVICE CALL 212-7345800 + Paa job Co ea pert oration below. &Val am realm ugh yew Payment Payment Coupon NEW YORK N -6217 1.1.101...11 ..... Mall Parent to: Continued on Page 3 Please pas By: Please enter account 02/26/04 number on all checks and correspondence. Payable In U.S. Dollars upon receipt with a bank in the U.S. or money order, sable through the Total Amount DueU.S. banking system. $2,957.04 AMERICAN EXPRESS P.O. BOX 2855 NEW YORK NY 10116-2855 To Pay by Phone call 1-800-I-PAY-AXP or 1-800-472-9297. Check here if address or telephone number has changed. Note changes on reverse side. EFTA01726611 DUPLICATE COPY naau Page 2 of 8 Payments: Your monthly statement is payable in full upon receipt. Payments must be in U.S. Dollars and drawn on a bank located in the US and (except for electronic payments) placed in the enclosed envelope with the remittance stub and the account number indicated on your check Do not send cash. Payments received after 12:00 noon or on weekends or holidays may not be credited until the next business day. Please do not send post-dated checks. They will be deposited uponeeceipt. If payment is made at any other location, there may be a delay in processing. We reserve the right to process cheds electronically, at first presentment and any re-presentments, by transmitting the amount of the deck, routing number, account number and check serial number to your financial ins-Hutton. Your checking account may be debited as soon as the same day we receive your payment. It we can not collect the funds electronically al fist presentment, we may issue a draft against your account for the amount of the check. Authorization for Electronic Payments: By using the American Express Pay By Computer Pay By Phone or any other American Express electronic payment service, you wia be authorizing American Express to initiate an electronic debit to the financial account you specify in the amount you request. To use Pay By Computer, please visit Ls at www.amencanexpress.com. Lost or Stolen Card: If the Cat is lost or stolen in the United States, contact us immediately at 1-800-992-3404. Outside the U.S., contact the nearest American Express Travel Service Office or call us collect at 336-393-1111. You are fully protected against any fraudulent use of the Card when you notify American Express before d is fraudulently used. Your maximum liability is 650 should you facto report its loss or theft. Charge Card and statement information: The annual fee is $395.00 for the Basic Patinum Card. The annual fee for the Additional Platinum Card is $175.00and for each Additional Gold Card on the Platinum Card account the annual fee is 645.00. Renewal Cards are issued every three years. If the Card you cant' is damaged, you may have it replaced sooner by calling Customer Service. The $5 annual subscription fee for tfipartures magazine is included in the annual fee for your Platinum Card membership. If you do not wish to receive Departures magazine, please call 1.877-509-3993, Monday through Friday, gam • 5pm EST. You may discontinue your Membership by calling Customer Service. Be sure to keep your copy of the charge slips for companson to your billed charges. The Statement Closing Date is the fast date that charges and credits are processed to appear on the statement. Your account will be Past Due ff payment for your previous month's statement was received after the closing date. To keep your account current, pay by the payment due date shown on your statement Billing FligttsSummam: In Case of Errors or Questions About Your Bill: II you think your bil is wrong, or if you need more infermatioh out a transaction which appears on your statement, write or call the Customer Service department as indicated on your paper statement, or dick on the Customer Service linkonline. We must hear from you no later than 60 days after we sent you the first bill cn which the error or problem appeared. Although you may telephone us, doing so will not preserve your rights. What We Need From You When You Have A Billing Inquiry: 1. Your name and account number; 2. The dollar amount of the suspected error; 3. Describe the error and wads*, if you can, why you believe there is an error. If you need more information, describe the item you are unsure about. You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your till that are not in question. While we investigate your inquiry, we cannot report you as delinquent or take any action to collect the amount in question. Please retain any receipts pertinent to your darn. Special Rules For Charge Card Purchases: If you have a problem with the quality of goods or services that you purchased with the Card, and you have tried in goqd faith to comet the problem with the merchant, you may not have to pay the remaining amount due on the goods orservices. You have this protection only when the purchase pricewas more than $50 and the purchase was made in your home state or witNn 100 miles of your mailing address. (If we owner operate the merchant, or if we mailed you the advertisement for the property or services, all purchases are covered regardless of amount or location of purchase.) In Case of Errors or Questions About Your Electronic Transfers: Please contact us by clicking on the Customer Service link online at www.americanexpress.com, or you can call us at 1-8004PAY-AXP for Pay By Phone and Pay By Computer issues, or 1-800-CASH-NOW for Express Cash and automatic payment issues. You can also write to the Express Cash Operations address indicated on your statement. If you think your statement, receipt, or transaction is wrongs please contact us as soon as possible. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When contacting us: 1. Tell us your name and account number; 2. Provide the dollar amount of the suspected error; 3. Describe the error or the transfer you are unsure of, and explan as clearly as you can why you believe there is an error or whyyou need more information. We wit investigate your complaint and correct any error promptly. If we take more than 10 business days to do this, we will credit your account for the amount you think is in error, so that you will have use of the money during the time it takesus to complete our investiaalion. Credit Balance: If a credit balance (designated 'CR) is shown on this statement, it represents money owed to you. You may make charges against the creditbalance or request a refund. Requests for refunds should be made in writing to the Refund Unit at the Customer Service address indicated on your paper statement, cr click on the Customer Sernce link online. If you do not make sufficient charges against the credit balance or request a refund, we will, within 30 dam after expiration of the six-month period foloveng the date of the first statement indicating the credit balance, issue achect to you for the credit balance in your account if the amount is $1.00 or more. Important Notice to North Dakota Residents: If an account is past due for hvo or more billing cycles, a late payment fee of 1.75% of all past due amounts will bo added. Change of Address H correct on front do not use W110 r_l__ CallPant awn. Sam Address LI T TI .I City. Staeo Zp Coda i T _L- Area Code and Wow Promo Area cede and Work Phone P1Email TT 71-1-T-I To Pay By Phone 1-800-472-9297 Customer Service, Lost or Stolen Card and all other services 1.800.525-3355 24 hoursf7 days Car Rental Loss and Damage Insurance 1-800-338-1670 Hearing impaired (9em-5ptim EST) 111: 1-800-221-9950 FAX: I.800-695.9090 In NY: 1-800-522-1897 Travel Emergency and Worldwide Personal Assistance and Fine Dining 1.800.345-AMEX Platinum Card Travel Service and Fine Hotels, Resorts & Spas 1.800-443-7672 Platinum Card By Invitation Only 1.800.321-RSVP Correspondence Customer Service P.O. Box 7825 C.S Ft. Lauderdale, FL 33329-7825 Express Cash Operations P.O. Box 297815 Ft Lauderdale, FL 33323-7815 Payments P.O. BOX 2855 NEW YORK NY 10116-2855 Providing your email address to American Express will enable you jto receive special offers, suited to your needs. EFTA01726612 DUPLICATE COPY Azov nt Ntniter )0000CCOa ebernato 02/11/04 Page 3 of 8 New Activity Continued MIOLIP1 01/14/04 AGATHA AT 58TH ST NEW YORK NY 06/JEWELRY 616.99 01/16/04 TOOJAYS PALM BEACH WEST PALM BEACH CATERING FL 26.17 01/17/04 TOOJAYS PALM BEACH WEST PALM BEACH CATERING FL 31.39 01/18/04 OFFICE DEPOT, INC. WEST PALM BEACH FL OFFICE PROD. & SUPPLIES NOTES,POST-IT,POP-UP,3X3,12PK POST-IT,P0P-UP,DISPENSR,3X3" BINDER,RR,VIEW,LCK,1*,BLACK DISPENSER,DESKTOP,FOR 3/41N 54.00 01/18/04 MUVICO PARISIAN 20 W PALM BEACH. FL MOTION PICTURE THEATERS 46.50 01/1W04 AMICI RISTORANTE & BAR PALM BEACH FL FOOD AND BEVERAGE TIP 00000400 34.74 01/21/04 SONY STYLE-NEW YORK NEW YORK NY AUDIONIDEO SLS/SVC 97.71 01/22/04 BRITANNICA SUBSCRP 800-323-1229 IL 10.81 ON-LINE SUBS 01/24/04 SWISS ARMY RETAIL NEW YORK NY MERCHANDISE 244.41 01/24/04 POLO RETAIL CORP NEW YORK NY GENERAL MERCHANDISE 1,030.85 01/31/04 MIRAFLORES LTD, DORKING UNITED KINGDOM Description GOODS 9750 Pose Stedtg 69.89 01/31/04 REDENVELOPE 877-733-3683 CA GIFTS 40.90 02/10/04 POP NEW YORK NY FOOD/BEVERAGE FOOD/BEV 2&24 TIP 4.00 32.24 Total of New Activity New Charges Payments/Credits 3,549.19 4,354.74 EFTA01726613 •ed DUPLICATE COPY m:x'Zxx'"Tot'000 Pago 4 of 8 EFTA01726614 Totals For questions about your Membership Rewards account, Contact 1-800-AXP-EARN (297-3276) www.americanexpress.conVrewards • tenter American Express Membership Rewards PO Box 297813 Ft. Lauderdale, FL 33329-9785 Mem beNlitHiglaisii Monthly Statement and Program News Page 5 of 8 .4 Exr re Statement Period December 1, 2003 - December 31, 2003 Account actMly after this period does not appear on this statement Points we available when charges are paid in full and all your accounts are in good standing. Available points include everyday spend points. Available Points 34,289 Everyday Spend Points earned this period: 20 Account Summary Opening points balance New points earned Points transferred or redeemed Reinstated points and adjustments New points balance 31,742 +2,547 0 0 =34,289 Earn Double Points for all your Everyday Spend- groceries, gas, pharmacy New Points Earned 12/01/03 - 12/31/03 Points Activity On Everyday Spend Eligible Charges Points Bonus Points Awarded Total Points Activity Per Card 2,527 20 0 2,547 2,527 20 0 Monteislip Rorer& pants earned may botrvolerred or redeemed as be; as all recoiled Cad ecooun!n Na in oxel starring Pekto tantecred cc redeemed e.vnet be reverted b.tk 11e0 the progran Forfeited points can be ...lost:defiler a fee by (telling the number provided below. Elsible Crud chargra ac attired et the hIcenberctip Rams& program Term: ark Ccedecoo in your Mernberthp Rewards Sod,. y yeu tam. ques'ions pleasevisit YiWer.OrrftliCanexpresmomrreivards a eat 1,00)-A(O.EARN ;7973227€). From worsen, oat *eta, 305416-2M American exprise Anierttax.expriite Earn More! New ways to earn points. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Effective March 15, 2004, 1) the fee to reinstate points forfeited for late payment will increase to $29 for each month of points reinstated, 2) for Cardmembers who cancel their Membership Rewards enrollment (or all Card Accounts enrolled in the program), but still have one Card account open, the time period to redeem accrued points will change from 6 months to 30 days, 3) for each Corporate Card linked to a Membership Rewards account with another enrolled charge Card, the additional annual fee will increase to $35. IMPORTANT NOTICE OF MEMBERSHIP REWARDS® PROGRAM CHANGES Effective March 15, 2004, for each transfer of points into the Frequent Flyer program of a US airline, a fee of $0.0004 per point, with a maximum fee of $50, will be charged to your Card account. We charge this fee to offset the federal excise tax we must pay on such transfers. The fee may be more or less than the actual amount of the excise tax we pay on any individual transfer. 2,547 Please role important program changes. (MR Message 6288) Please note important program changes. (MR Message 9193) Continued on reverse Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726615 VAIL RESORTS' Just Another Day Is Paradtre TOSHIBA ,Gift 'Sense grICATS COPY near American Exrress• at.ME..18ERStily: • .1\ E II D." A. if. Rewarding Ski Vacations from Vail Resorts! Conditions are excellent for a getaway to Vail, Beaver Creek, Breckenridge', Keystone and Heavenly resorts. Redeem Membership Rewards® points for ski vacations, lift tickets, lessons, and rentals! Plus, we're offering the Big Deal at Keystone--hotel rooms from only $69/night and 2-bedroom condos from $109/night! Offer includes free activities such as sleigh rides, ice skating, snow shoeing, wine tasting and more. Keyetore atm valii midweek In Car. Wel eaSala Ridge eado ambit 1/14/744 ard 3.1.4/16414 basal co avakterty. Pan object to <hype et *Ay tne. Not yard kr pretax.torderoeses. ReettbausblichsA ebbe V*. Smith & Wollensky Restaurant Group Certificates Redeem points for a $100 or $250 Certificate, valid at any Smith & Wollensky location throughout the country in New York, Miami Beach, Chicago, New Orleans, Las Vegas, Washington D.C., Philadelphia, Columbus, Dallas and Houston. In addition, visit Smith & Wollensky's six New York City concepts: Maloney & Porcelli, Park Avenue Café, ONEcps, The Manhattan Ocean Club, The Post House and Cite. For more information on restaurant locations, visit www.smithandwollensky.com or call 1-877-783-2555. Earn Double Points on Toshiba Computer Products Shop online at www.shoptoshiba.com, your direct source for Toshiba computer products, and uou can earn double points every time you use your eligible, enrolled American Expresso Card from 1/15/04 - 3/15/04. Choose from a wide selection of portable computers, accessories, wireless technology products, Pocket PCs, projectors, mobile server computing solutions and more. absinten 3000 bates port per Par eaebon ad 10000 bonus D&S Der Carimernbee awing prerrotat pate. To can Lw . paints, sou mat be mob.. the Warteeterp Remade. sagam at to time d wawa aid Charge your pasha. wt an eclat enfold ATM.. Express. Cant. Bonus pants beats.. b rex seer.rt otthas SS weeks. Banta ID: 16C9. 10x Points Plus the Perfect Gift at GiftSense.com Gift Sense" online shopping provides smart ideas and answers for every gift giving need—in one convenient place. Plus, you can earn 10x Membership Rewards® points! As a trusted partner of FTD.COM®, GiftSense.com otters secure transactions, guaranteed satisfaction, dependable delivery and quality products. 12/31A14. Not vale in rd. etas or sat other talaa Prand ace eck.es thb.r. To earn boss pd.. you muse be enrOkd in the Martins* Reward, preys. Id the era d puduae. h. 0.96YOJr purchase ban ergble, emoted Arne fican Emma Ca Rows Mae 'labs 00.0116 Your attain valin 10.12 wee.. Stan Page 6 of 8 Call 1.886471-2047 or visit wvinv.snow.com for packages, pricing, and information. (MR Message 8139) To redeem Membership rewards,' points visit www.amerIcanexpress. corn/rewards or call 1 -800-AXP-EARN (297-3276). (MR Message 8015) Earn double points today by shopping on vAvw.shoptoshiba.com (Bonus ID 1609) Earn 10x Points at www.gittsense.com ramexmr1 - EVERYDAY, ALL YEAR (Bonus ID 5842) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726616 DUPLICATE COPY Pr od Fee /Card Narrter C'cc'rq Da:e )00000CCOM 02/11/04 Page 7 of 8 CustomExtrar Enjoy Access to Once-in-a-Lifetime Experiences These exclusive and unique experiences range from sports and fine dining to the visual and performing arts. They are custom designed for Platinum Cards members and are unavailable to the general public. Past offerings have included a wine dinner with an appearance by a world-renowned wine critic, and the opportunity to watch a famous artist at work in uis private studio. You can also choose to redeem Membership Rewards® points for By Invitation Only® events. s. o t:solt:'"Lkr.,to Terms and Conditions apply. For a list of By Invitation Only events, call 1.800-321-RSVP from 8am - 11pm EST, or visit us online at www.americanexpress. comfbyinvitatIononly. (CE 104166) Get MONEY Magazine for Only $9.99! For practical advice and information on how to invest, save and spend, try MONEY magazine for only $9.99 for 1 year (14 issues)--our LOWEST PRICE AVAILABLE ANINVHEREI You'll save over 82% off the cover price. Your subscription will be entered into the Preferred Subscriber's Automatic Renewal Program*. •Preferred Subscriber's Automatic Renewal Program•-Your subscription will be automatically renewed annually without interruption unless you tell us to stop. At the end of your initial term and before the start of each new term, MONEY wil charge your American Express• Card in time to lock in the savings then in effect (current savings are 82% off the cover price). You can cancel at any time and get a full refund on all unmailed issues. money To subscribe, please call 1.888.276.2508. When placing your order you must mention American Express offer code M1101BGJU7 and pay with your Card to qualfy for this special offer. (CE 104222) Platinum Card® Concierge • Assistance 24/7 It's like having a personal assistant available around the clock to help you accomplish the extra touches to make each day and each event exceptional. When you simply don't have enough time to get everything done, turn to Concierge, your valuable resource and guide. Assistance is available for tasks as straightforward as reserving a table for dinner, as exhausting as planning activities for your vacation, plotting a surprise party or finding a gift for the person who has everything. You are responsible for any purchases and/or shipping charges you authorize. Platinum Card Concierge is available to you around the dock, 365 days a year. Call 1-800-345-AMEX, option 2. (CE 104249) Premium Global Assist • Travel with Confidence Leave your wallet on the Orient Express? Need to find a doctor in Rio? Thanks to Premium Global Assists from American Express, you can get the medical, legal or financial help you need when you are 100 miles or more away from hate. Premium Global Assist can direct you to English-speaking medical and legal professionals, guarantee hotel check-in even if you've lost your wallet, provide free emergency roadside assistance, coordinate emergency medical transportation, as well as help you with visas, passports, lost luggage, and more. Terms and Conditions apply. Call 1.800-345.2639 for assistance. Outside the U.S., cal 715-343-7979 collect. (CE 104165) Luxury Suites & Premium Tickets Program Enjoy access to some of the best seats in the house through our Luxury Suites and Premium Tickets Program offered as part of Platinum Card membership. Luxuriate in our suites at venues in New York and Los Angeles while you take in the best in professional entertainment. Whether for a night of client entertaining or a special family occasion, the private suite offers great seats to some of the most sought-after sporting events and live performances. All sales are friar and nonrefundable and resale Is prohibited. Details and prices are subject to change. Suites are available on a first-come, first-served basis. Al ticket orders are subject to service changes. Ticket limb may apply. Availability is limited. For a complete list of the games and events currently available, visit www.americaexpress. comiluxurysultes or call 1.800.321-RSVP. (CE 104248) Offers are made only to Cardmembers who meet certain qualifying criteria. By responding you will be disclosing to the merchant that you meet these criteria. EFTA01726617 DUPLICATE COPY tacit Mtnbt =000Page 8 of 8 Enjoy Access to Delta Crown Room Clubs® As a Platinum Card® member, enjoy access to 41 Delta Crown Room Clubs in airports worldwide. Present your Platinum Card, Delta, Delta Connection'', or Song" ticket valid for same-day travel, and a government -issued ID to gain access for you, your spouse and children under the age of 21, or up to two traveling companions. Enjoy complimentary newspapers, magazines, and fully stocked bar as well as access to dataports, computers, fax machines, telephones and photocopy machines. Program Terms and Conditions apply. For full program details and a list of locations, visit VAVVtalllericanexpress. corn/platinum or call Platinum Customer Service at the number on the back of your Card. (CE 104245) FEE-FREE American Express® Travelers Cheques! As an American Express Cardmember, you can purchase FEE-FREE* American Express Travelers Cheques and Cheques for Two® at participating American Express Travel Service locations. Behind every Travelers Cheques is someone who can help in a travel emergency Travelers 24/7-- from placing lost or stolen Cheques, to assistance with Cheques replacing lost credit cards and passports.** 'Nat all services available at all locations. Subject to all local laws and cash availability. "Proof of Travelers Cheques purchase may be required. Credit Card Replacement Assistance is for major bank-issued credit cards only. Fees