Advancing Responsible AI Innovation A Playbook 2025

81. Eliot, L. (14 May 2025). HBR’s Top 10 Uses Of AI Puts Therapy And Companionship At The No. 1 Spot. Forbes. https:// www.forbes.com/sites/lanceeliot/2025/05/14/top-ten-uses-of-ai-puts-therapy-and-companionship-at-the-1-spot/ . 82. Chen, B. J. and J. Metcalf. (28 May 2024). A sociotechnical approach to AI policy. Data & Society. https://datasociety.net/library/a-sociotechnical-approach-to-ai-policy/. 83. Lazar, S. and A. Nelson. (2023). AI safety on whose terms? Science, vol. 381, no. 6654. https://www.science.org/doi/10.1126/science.adi8982. 84. UNICEF. (November 2021). Policy guidance on AI for children 2.0. https://www.unicef.org/innocenti/reports/policy- guidance-ai-children. 85. Firmino, S., and S. Vosloo. (9 July 2025). The risky new world of tech’s friendliest bots. United Nations Children’s Fund (UNICEF). https://www.unicef.org/innocenti/stories/risky-new-world-techs-friendliest-bots 86. Corzo, C. (28 August 2024). Seniors welcome help from robot companions but concerns remain, FIU Business research finds. Florida International University Business. https://business.fiu.edu/news/2024/seniors-welcome-help-from-robot- companions-but-concerns-remain.html. 87. Accenture. (2025). State of Cybersecurity Resilience 2025. https://www.accenture.com/content/dam/accenture/final/ accenture-com/document-3/State-of-Cybersecurity-report.pdf. 88. Narain, K., P . Daugherty, K. Schelfaut, D. Wood, et al. (2024). Reinventing with a Digital Core – Chapter 1: How to accelerate growth through change. Accenture. https://www.accenture.com/us-en/insights/technology/reinventing-digital- core. 89. Kramer, J., K. Close and L. Guan. (2025). Designing a new agentic collaborative workforce. Accenture. https://www.accenture.com/us-en/blogs/data-ai/designing-new-agentic-collaborative-workforce. 90. Rosenbush, S. (2025). AI Agents Are Learning How to Collaborate. Companies Need to Work with Them. Wall Street Journal. https://www.wsj.com/articles/ai-agents-are-learning-how-to-collaborate-companies-need-to-work-with-them- 28c7464d. 91. Stern, A. D., A. Goldfarb, T. Minssen and W. P . Nicholson. (2022). AI Insurance: How Liability Insurance Can Drive the Responsible Adoption of Artificial Intelligence in Health Care. New England Journal of Medicine, vol. 3, no. 4. https://doi.org/10.1056/CAT.21.0242. 92. Ognyanova, K. and V. Singh. (2024). Public awareness and use of AI tools. National AI Opinion Monitor. Rutgers University. https://naiom.net/public-reports/NAIOM%20Report%2001%20AI%20Use%202024.pdf. 93. Ognyanova, K. and V. Singh. (2025). AI trust and knowledge in America. National AI Opinion Monitor. Rutgers University. https://naiom.net/public-reports/NAIOM%20Report%2002%20AI%20Trust%20Knowledge.pdf. 94. Accenture. (2024). Work, workforce, workers: Reinvented in the age of generative AI. https://www.accenture.com/content/ dam/accenture/final/accenture-com/document-2/Accenture-Work-Can-Become-Era-Generative-AI.pdf. 95. Ingka Group. (2025). How IKEA is navigating AI literacy in a world without instructions. https://www.ingka.com/newsroom/ no-manuals-available-how-ikea-is-navigating-ai-literacy-in-a-world-without-instructions/ . 96. World Economic Forum. (2024). Governance in the Age of Generative AI: A 360° Approach for Resilient Policy and Regulation. https://www3.weforum.org/docs/WEF_Governance_in_the_Age_of_Generative_AI_2024.pdf. Advancing Responsible AI Innovation: A Playbook 46