CASE STUDY 3 Regulation of micromobility Stockholm, Sweden Implemented STATUS Overview of mobility challenge The electric scooter, or e-scooter, has become widely popular as a form of micromobility in recent years gaining particular momentum in various locations across North America and Europe. Stockholm, Sweden, emerged as one of the pioneering cities in the adoption of e-scooters, with Voi leading the way by introducing its first e-scooter service in August 2018. Subsequently, numerous other companies followed suit, resulting in more than 10 providers operating in Stockholm by the summer of 2019. These providers varied in fleet size, ranging from a few dozen to several thousand e-scooters totalling more than 20,000 e-scooters in Stockholm.28,29 However, a local survey conducted in the city presented data that citizens shared mixed opinions about the use of e-scooters as a viable first- and last-mile solution owing to the perception of e-scooters being unsafe for the elderly, and from the experience of accidents due to negligent use of e-scooters on sidewalks, and unauthorized parking.30Solution: Data-driven regulation In 2020, to analyse the use of e-scooters in the city for better regulation, control and follow-up, city officials ideated a city third-party platform, Cityscope, provided by the French company Vianova, to increase competency in data sharing between cities and micromobility players through practical application of geofencing.31 The city provided geo-spatial rules and regulations via an Application Programming Interface (API) to the operators to indicate the appropriate parking and riding locations, which operators could communicate to the users. The companies shared data through Cityscope about the location and movement of e-scooters to monitor compliance and give the city authority an insight into usage behaviours.32 Official partners for this project were City of Stockholm (Traffic Administration and Environmental and Health Administration), Voi and Vianova. Many e-scooters providers (Voi, Bolt, Tier, Lime, Bird, Superpedestrian, etc.) participated and provided Combatting Congestion: How Cities and Companies are Innovating First- and Last-Mile Transport 12

Combatting Congestion 2025