Empowering Frontlines 2025
Page 4 of 18 · WEF_Empowering_Frontlines_2025.pdf
This is an era defined by rapid adoption of frontier
technologies, in which a tenured manufacturing
workforce with stability and experience has
become a more valuable asset than ever. Yet,
the sector faces a significant talent retention
challenge. A number of forces are making it difficult
for companies to maintain the skilled frontline
workforces they need.
But cultivating a resilient workforce is not merely
about preventing departures in the short term;
it’s about setting the conditions that reduce
attrition in the long run. This means developing
an environment where employees feel valued, empowered and productive – and thus committed
to their long-term growth within the organization.
The key for companies is to go beyond
transactional relationships – to building a culture of
belonging and continuous career enhancement.
This shift is better for people, but it’s also better
for the bottom line, and the financial implications
will be distinct for organizations able to tackle
these challenges. From a global lens, upskilling in
manufacturing alone will grow the global GDP by
over $1 billion by 2030,1 and each frontline employee
departure could cost businesses about $52,000
annually in recruiting, training, and onboarding.2Cultivating a
resilient workforce1
Building a culture of belonging and
continuous career enhancement
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Empowering Frontlines
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