Frontline Talent of the Future Initiative 2024
Page 15 of 18 · WEF_Frontline_Talent_of_the_Future_Initiative_2024.pdf
15Participant Stories
COSMOPlat Haier expands across industries, upskills
workforce, and boosts employee engagement
+12%
engagement
+19% OEE
improvement
-3%
attrition rate
-50%
time to fill - days
Impact Change story Talent innovations
The corporate planning and products development
of Hefei Lingzhi has expanded from the single home
appliance controller industry to 15 major industries
such as automobiles, industrial control, and health
equipment, which poses huge challenges to the
demand for new industry talents, the complexity of
frontline employee management, and the
satisfaction of frontline employees.
Haier needed to build additional flexibility into their
operations, upskill it’s employees, and find ways to
keep employees engaged and motivated.
Through a series of innovations, the employee
turnover has been reduced from 7% to 3%, on -time
delivery has reached 99.9%, and employee
satisfaction has increased by 12%Personnel dynamic arrangement system
developed a virtual industrial engineering system
to enhance worker flexibility and optimize task
allocation
Talent Skills Certification Competiton elevated
operator talents using skill evaluations,
competitions, and a digital matrix, increasing
high-skilled talent to 47%
Social platform for employee improvement
ideas was established for employees to share
innovation proposals, achieving 95% participation
and $1M in savings
Frontline Employee Salary Accounting
System developed a salary system for real -time,
accurate pay data, improving transparency and
employee experience significantly
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