Future of Jobs Report 2025
Page 27 of 290 · WEF_Future_of_Jobs_Report_2025.pdf
Importantly, this analysis only compares the
2025 and 2030 proportions of total task delivery
attributable to human employees, technology or
collaboration between the two, respectively, and
does not consider the potential change in the
absolute amount of work tasks (output) getting
done. In other words, both machines and humans
might be significantly more productive in 2030
– performing more or higher value tasks in the
same or less amount of time than it would have
taken them to do so in 2025 – so any concern
about humans “running out of things to do” due to
automation would be misplaced.
However, a potentially more complex question
raised by these projections concerns the on-going
share of total economic value creation participated
in by human workers: If an increasing amount of
a firm’s total output and income is derived from
advanced machines and proprietary algorithms, to
what extent will human workers be able to share
in this prosperity?33 It is in this context that the
relevance of the third category/approach, human-
machine collaboration (or “augmentation”) should
be highlighted: technology could be designed
and developed in a way that complements and
enhances, rather than displaces, human work;
and, as discussed further in the next chapter (Box
3.1), talent development, reskilling and upskilling
strategies may be designed and delivered in a
way to enable and optimize human-machine
collaboration.34 It is the investment decisions and
policy choices made today that will shape these
outcomes in the coming years.35 At an industry level, while all sectors are expected
to see a reduction in the proportion of work tasks
performed by humans alone by 2030, they differ
in the share of this reduction that is projected to
be attributable to automation versus augmentation
and human-machine collaboration (Figure 2.9).
Insurance and Pensions Management and
Telecommunications are leading the automation
trend – with more than 95% of human standalone
task share reduction in both sectors expected to
derive from deeper automation. By contrast, nearly
half of the proportional reduction in work tasks done
by humans alone in the Medical and Healthcare
Services and Government and Public sectors
are instead expected to be driven by increased
augmentation and human-machine collaboration.
In four sectors – Oil and Gas, Chemicals and
Advanced Materials, Financial Services and Capital
Markets, and Electronics – automation is projected
not only to reduce the proportion of total work
tasks predominantly done today standalone by
humans, but even to reduce the share of total
work tasks currently delivered through human-
machine collaboration (resulting in calculated
“automation shares” of more than 100%, as
depicted in Figure 2.9).
47%
33%Automation
81.5%
0
Now
100
75
50
25
By 2030Expected shift in the human share of work task delivery in total firm output driven by
automation versus augmentation, 2025-2030, global averageFIGURE 2.8
Source
World Economic Forum, Future of Jobs Survey 2024.Change in proportion of human-performed tasks attributable to increasing automation.
Future of Jobs Report 2025
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