Steering organizations through technological transformations, whether integrating legacy systems or migrating to the cloud, can be challenging. What distinguishes Lighthouses is their ability to navigate critical trade-offs: speed versus standardization, local autonomy versus global visibility and cybersecurity versus connectivity, calibrating each choice to the specific demands and constraints of their operations. Rewiring beyond technology: reimagining processes and mindsets Scaling-up transformation across a network demands more than infrastructure upgrades – it requires holistic rewiring that aligns business priorities, operating models and technology infrastructure. Yet most organizations struggle to translate digital ambition into measurable results. In McKinsey’s March 2025 report The state of AI, more than 80% of executives reported their organizations have not yet realized a tangible earnings before interest and taxes (EBIT) impact from GenAI.20 The same survey found that, among 25 transformation attributes tested, workflow redesign had the single largest effect on whether organizations achieve EBIT impact from GenAI.Lighthouses excel at holistic integration of strategy, capabilities and change management to drive and reinforce technology adoption with clear governance, cross-functional collaboration and workforce commitment (Figure 10). For example, Tüpraş upskilled over 1,500 employees in analytics, forecasting and digital tools through structured training programmes and aligned commercial, technical and operational teams under shared governance.21 Similarly, Qatar Shell placed people at the core of its transformation, pairing investment in a full-scale data platform and digital twin with hackathons and bootcamps that engaged employees and local startups to co-develop over 150 use cases.22 By equipping teams with a shared purpose, the right tools and a culture of accountability, Lighthouses show that even large, complex production sites can move as one. Chapter 4 revisits this topic, detailing how Lighthouses operationalize strategy, capabilities and change leadership to sustain transformation at scale. Lighthouse approach to holistically rewiring operations FIGURE 10 Source: Global Lighthouse Network, framework adapted from McKinsey Operations Practice (August 2025).23Change management elacs dna noitpoda hguorht erutpac eulav ezimixaM by building new skills and managing the transformation processAdoption to drive value capture Cultural shift and scaling gnitarepo ,slliks thgir eht sah noitazinagro erusnE model, technology and data infrastructur e to execute and innovateCapabilities Agile operating modelTalent & trainingTechnology & dataEcosystem partnershipsStrategy dna eulav ,noisiv noitamrofsnart no pihsredael ngilA roadmap for r eimagined business domains and customer experiencesBusiness process reimagination Value-driven roadmap What distinguishes Lighthouses is their ability to navigate critical trade-offs: speed versus standardization, local autonomy versus global visibility and cybersecurity versus connectivity. Global Lighthouse Network: Rewiring Operations for Resilience and Impact at Scale 18

Global Lighthouse Network 2026