DWC-MPTZ5X(FM) - Digital Watchdog

Survival, Water, Medical Field Manuals

Military Manuals

Document text



‘*MEGRPI 


DWC-MPTZ5X 
DWC-M PTZ5XF M [Flush Mount] 


IP 2.1MP Pan Tilt Zoom Camera 









| 








> | | ta a Ome cy VENE G | 


Before installing or operating the camera, please read and follow this manual carefully. 











20140815 





PRECAUTIONS = sits 


n Do not open or modify. 

n Do not open the case except during maintenance and installation, for it may be dangerous and can cause 
damages. 

n Do not put objects into the unit. 

n Keep metal objects and flammable substances from entering the camera. It can cause fire, short-circuits, or 
other damages. 

n Be careful when handling the unit. 

n To prevent damages, do not drop the camera or subject it to shock or vibration. 

n Do not install near electric or magnetic fields. 

m Protect the camera from humidity and dust. 

= Protect the camera from high temperature. 

n Be careful when installing near the ceiling of a kitchen or a boiler room, as the temperature may rise to high 
levels. 

n Cleaning: To remove dirt from the case, moisten a soft cloth with a soft detergent solution and wipe. 

a Mounting Surface: The material of the mounting surface must be strong enough to support the camera. 


FCC COMPLIANCE o COMPLIANCE 


This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of 
the FCC rules. These limits are designed to provide reasonable protection against harmful interference, when the 
equipment is operated in a residential environment. This equipment generates, uses, and radiates radio frequency 
energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference 
to radio communications. 


WARNING: Changes or modifications are not expressly approved by the manufacturer. 


TABLE OF CONTENTS* 


Inroduclion.a. ciccia 4 
oye | LU] NNNM ee eer eee een ter ONT ee rer rt Mr ere re Mm en Te iin mA tr ene nN er RON 4 
iuge E 5-7 
IMC DU M Li D LM LL M BAD DO 8 
Nodeto BO dE E TRIS 9-10 

Astala oN mI 11 
Narea o O 11 
Installation= Mounting MP TZ DX susi AA AAA AAA fo d Rr 12-14 
Installations MOUNTING: WI LZ BAT M coi oi 15-18 
Insiallatio oD C aldea iita le M LM DE 19 

MEGAPIX Camera Selip:uus estu ratae epu E EEE aE Pa Ree Ex Cae vere oap REN Da et uv avv EE reu ward Cad 20 
installing THEA TP IE DOE ssns dis corista tee uus aee E pateat ME etnia at ur a eie 20 
Using IP EInder SOT We td bid 21-22 
INCIWONCO DIOS o NT RERO 23 
Upgrading Cameras using the IP Finder Software.................... i 24 
Camera Tac DOO utamur MEUS a E MeL M MEM AU E A EE RUE: 25 

MEGAPIX: Camera Web VIGWOF. cs déc cai Prisa dva auda Pep E ri 26 
Accessing the Web Viewer via Internet Explorer...........coooonccnnccccconcnncconoonconncnononncnnnnnonnnncnnnnnnnnnnnnnnnnnnncnnnnoss 26 
Accessing the Web Viewer via Google Chrome, Mozilla Firefox and Safari............................................ 27 
AU AA d 28 
Wiz CON room ER 29 
EX 919] NB Maz [8 O Notre Se a 30 
FUILI Eee ESAME de 31 
STAINS CORON Ol MT tia 32-393 
Controlling the Camera using Virtual JOYSTICK ................oooccnnnccnnnccccononncononnnonononannncnnnnnononnnnnnnnnnnnnnonnnans 34-35 

MEGAPIX Cámera Selina idad asa 36 
VR o RI ae ee eee 36-41 
FG IOP D dp cU UM D nU xD nt. 42-48 
A p MM LM DI ME idu M S RUE 49-50 
A A e m A 51-56 
PLC CON erat —Á————— ———————— —— 57-60 
ST E E EE AEE REA TEA A T E 61-66 

e rca 67-68 

IroUblesnooctingi.«a lac 69-72 

A E ene E o 73 

LIMITS Se EXCIUSION eed 74 


FEATURES* 


n ONVIF Compliant, Profile S 

n 2.1 Megapixels, 30fps at All Resolution 

" Triple Codec, Simultaneous Dual-Stream 

n 1/2.8” CMOS Sensor 

" 5~25mm Zoom Lens 

n 5X Optical Zoom with Auto Focus 

n 12X Digital Zoom 

n Auto Day and Night with IR Cut Filter 

n Pan 0~350° Endless, 120° Per Second Pan Speed 

" Vector Drive Technology [Pan/Tilt Motion in Shortest Path] 
n 255 Preset Positions, 4 Sequences, 8 Swings, 8 Tours 

n WDR [Wide Dynamic Range] 

n 3D-DNR [8D Digital Noise Reduction] 

n Motion Detection with E-mail Notifications 

n Two-Way Audio [MP TZ5XFM Only] 

n 1 Sensor Inputs, 1 Sensor Output [MPTZ5XFM Only] 

n Micro SD/SDHC Class 10 Card for Emergency Backup (Not Included) 
n IP66 Certified [Weatherproof] [MP TZ5X Only] 

n Power Over Ethernet [PoE] & DC12V 





PARTS & DESCRIPTIONS - MPTZ5X* 








Camera Module 


Rubber Gasket 





PARTS € DESCRIPTIONS - MPTZ5XFM* 


Deco Ring 


Bubble Dome 


Upper Case 


Camera Module 


Camera's Body 


Flush Mount Case 


Mounting Hooks 





PARTS € DESCRIPTIONS [MPTZSXFM]* 


Micro SD Card 


External Devices 
Connections 












DC 12V - DC 12V + 


© Alarm In 


© Audio In © Audio Out 


f suse caro | comeron O OOOO 
I E O 


N 


J| Micro 50 crd or | Ener air O cara oral emergen backup wating) 








DIMENSIONS - MPTZ5X* 





79.8 [3.14"] 


549 [2.16"] 


INSIDE THE BOX - MPTZ5X" 





Quick Start 2 Mounting Nuts CD Mounting Template 
Guide & 2 Mounting (Manual & for Camera and 
— Screws Software) Metal Mount Plate 

ONE Metal Mount Plate 
a DW 
W iia 
S [i 
Low Profile Vandal 
Dome IR Camera 
re 
i » si i > - 12VDC Power 
ibis - RJ45 Network 


Anchors 


PTZ 5X IP Camera 

- Ceiling Mount 
Bracket 

- Wall Mount Bracket 








INSIDE THE BOX - MPTZ5XFM* 


Quick Start 
Guide 


DC Power 
Cable 





it 

ww 
Me bian 
CD Decorative Ring - 


DW. 
(Manual & ui Black, White, 
Software) & lvory Colors 





Mounting 
Template for 
Camera & 
Metal Plate 


PTZ 5X IP 
Flush Mount 
Camera 


2 Screws & 
Dry Wall 
Anchors 





Camera 


NETWORK CONNECTION* 


There are two options to power the MPTZ5X camera. 


Use a PoE-enabled switch to connect data and power through a single 
cable and begin viewing and recording images instantly. A non-PoE 
switch will require an adaptor for power transmission. 


1. Using a PoE-Enabled Switch 
The MEGAPIX Camera is PoE compliant, allowing transmission of power and data via a 
single Ethernet cable connected to a PoE injector. PoE injectors eliminates the need for the 
different cables used to power, record, or control the camera. Follow the illustrations below to 
connect the camera to a PoE- injector using an Ethernet cable. 





Ethernet Cable 


2. Using 12V DC 
If a PoE injector is not available, use a power adaptor for power transmission and a non-PoE 
switch for data transmission. Follow the illustrations below to connect the camera without a 
PoE Injector. 





DC 12V - | DC 12V + 
11 


DW 





INSTALLATION [MPTZ5X]* 


Removing the protection parts 


Protection Foam 


Before staring the installation, remove 
protective foam from the camera’s lens. These 
are used to protect the camera module during 
shipment and should be completely removed 
before powering the camera. To do so: 


1. Detach the Gasket from the bottom of the 
camera. 


2. Detach the dome cover from the camera 
module by loosening the three screws on 
the cover dome. 


3. Take off the protection P.E Foam from the 
dome cover and lens. 

4. Assemble the dome cover bottom case by 
aligning the screw hole in the cover and 
bottom case. 

5. Assemble the bottom gasket to the 
camera. 





Protection Foam 





Rubber 
Gasket 





INSTALLATION [MPT Z5X]* 


Metal Mount Camera Installation 


1. Using the metal mount plate, mark and drill 
the necessary holes in the wall or ceiling. 


2. Pull wires through and make connections. 


3. Using the two (2) included screws, mount 
and secure the camera to the wall or ceiling. 


4. Attach the camera base to the metal mount 
by snapping it into place using the two metal 
handles. 


5. Secure the camera’s cover dome onto the 
camera base to complete the installation. 








INSTALLATION [MPT Z5X]* 


Soft Ceiling Mount Installation 


oe De i9 ox 


Using the camera's template, mark and drill the necessary holes in the wall or ceiling. 
Secure the two (2) mount bolts into the camera's bottom. 

Pull wires through and make all necessary connections. 

Insert the mount bolts into the template holes. 


Fix the camera to the mounting surface by tightening the mount nuts to the mount bolts on the 
ceiling panel. 








14 


INSTALLATION [MPTZ5XFM] * 

















Removing the protection parts 


1. Before staring the installation, remove the 
lens cap and the fix tape. These are used to 
protect the camera module during shipment 
and should be completely removed before 
powering the camera. 


2. [he mounting surface must be able to 
sustain five times the weight of your 
camera. 

3. Do not let the cables get caught in improper 
locations or it can cause damage to the 
cables. 




















Installation using Screws 


INSTALLATION [MP TZS5XFM]* 






















. Detach the camera's housing from the flush mount 


by rotating the camera counter clock-wise and 
pulling. 


. Use the mounting template to mark and drill the 


necessary holes in the wall or ceiling. 
. Pull wires through the Flush Mount Bracket. 


. Using the two (2) included screws, mount and 
secure the camera's flush mount to the wall or 
ceiling. 


. Once the Flush Mount is securely mounted, make 
cable connections and insert the camera module 


into the bracket. Turn it clock-wise to lock it in 


place. Align the red dots on the body and the flush 


mount bracket. 


. Attach the camera's bubble dome cover over the 


camera and remove the protective dome cover. 


. oelect from the available accessories a deco-ring 


and attach it to the camera's dome cover. 

















16 


INSTALLATION [MP TZS5XFM]* 


Installation using Hooks 


1. Disconnect the camera module from the Flush Mount 
Bracket. Use the mounting template to mark and drill 
the necessary holes in the wall or ceiling. 


2. Pull wires through the Flush Mount Bracket. 


3. Insert the flush mount bracket into the mounting 
ceiling or wall. 


4. To hook the flush mount bracket to the mounting 
surface, push and turn the head screw clock-wise 
using a Philips driver. The hook's head should then 
grab onto the ceiling's inside side. Repeat for both 
hooks until the flush mount is secured to the ceiling. 


5. Once the Flush Mount is securely mounted, make 
cable connections. Insert the camera module into the 
bracket. Turn it clock-wise to lock it in place. Align 



























the red dots on the body and the flush mount EE : 

bracket. am 
6. Attach the camera’s bubble dome cover over the KA 

camera and remove the protective dome cover. Ru 








M" 


4 


7. Select from the available accessories a deco-ring 
and attach it to the camera's dome cover. 


17 





INSTALLATION [MPTZ5XFM]* 


Cabling 


Use the diagram below for proper cabling of peripheral devices such as 
audio input (microphone) and audio output (speaker). Use the Audio and 
Alarm Cable connector to connect all external devices to the camera: 








O Audio In ® Audio Out 


Audio IN: The cables from the audio input device 


should connect to audio in and GND in the cable slot. 


Then activate the audio input device in the camera’s 
web viewer. 


Audio OUT: The cables from the audio output device 
should connect to audio out and GND in the cable 
slot. Audio volume is controlled in the camera’s web 
viewer. 


* Available in MPTZ5XFM Models only 








0 Alarm Out ZA 


N 


External Devices and corresponding cables: 
Audio In ( Orange) m 


GND (Green) 
Audio Out (Brown) 
GND (Blue) 

Alarm In * (White) 
Alarm In — (Yellow) 
Alarm Out + (Black) 
Alarm Out — (Red) 


SIEDE RIE 








iu Sn 
6) Alarm In 





Alarm IN: The cable from a sensor/ alarm input device 
should connect to alarm in+ and alarm in — in the 
cable slot. Sensor/ alarm in can be adjusted from the 
camera's web viewer. 


Alarm OUT: The cables from an alarm output should 
connect to alarm out+ and alarm out — in the cable 
slot. Alarm output can be adjusted from the camera's 
web viewer. 


18 


INSTALLATION? 


SD Card 


Use the diagram below for installation of an SD Card for local emergency 
backup. When setup properly, the camera will record to the local SD card 
when it detects it is not recording to any servers and is not connected to 
the network. 

The memory card is an external data storage device 


that has been developed to offer an entirely new way 
ae are Ser ine ME ieee to record and share video, audio, and text data using 
digital devices. 








a Recommended SD Card Specification (Not Included) 
- Type: Micro SD (SDHC) 
- Manufacturer: Transcend, Kingston, Toshiba, Sanddisk 
- Capacity: 4~16G 
- Class: over Class 6 





SD Card Slot in the MPTZ5XFM 


Micro SD Card 





19 





IP FINDER SOFTWARE* 


Installing IP Finder Software 


IP Finder searches for all the available Digital Watchdog devices 
currently connected to your network. 


1. Install /P Finder to find the MEGAPIX camera on your local network. The software can be 
found on the included User Manual CD. Run IP Finder and install onto your PC. 


2. When setup is complete, launch IP Finder . 
3. To find your MEGAPIX camera, click Search button. Your MEGAPIX camera will appear as 


"DWC-MPTZ5X." 
4. Select the desired device and click Web Connect to access the camera directly via Internet 
Exp lorer. 33 IP Finder V3.21.0 


Mo Upara.. Conf Name IP Address MAC Address Kern Ver Serv Ver Wireless 
DWC-MP420M 192.168.100.148 00:1C:A6:01:23:3B 1.0.0.1 1.1.1.8 Wire 
DWC-MP420M 192.168.100.127 00:1C:A6:01:23:41 1.0.0.1 1.1.1.8 Wire 
D'WC-MPAZOM 192.168.1.111 00:1C:A6:01:21:6F 1.0.0.1 1.1.1.203 Wire 
DWC-MP420M  192.158.100.11 00:1C:A6:01:21:71 1.0.0.1 1.1.1.8 Wire 
DWC-MV421D 192.168.100.118 00:1C:A6:01:28:16 1.0.0.0 1.1.1.203 Wire 
DWC-MD421D  192.158.100.33 00:1C:A6:01:21:94 1.0.0.0 1.1.1.203 Wire 
DwC-MPA20M  192.158.100.48 00:10:46:01:21:44 1.0.0.1 1.1.1.8 Wire 
DWC-MP420M  192.158.100.65 00:10:46:01:23:44, 1.0.0.1 1.1.1.8 Wire 


ony Co Cn A CO n2 — 


time 1 sec 


Version 


old © new 


select all 





list clear 














“Install the IP Finder to a computer located on the same Subnet Mask as the MEGAPIX camera. 





20 


IP FINDER SOFTWARE* 


Using IP Finder Software 


Use IP Finder to change the basic settings of your MEGAPIX camera or 
to connect to your MEGAPIX camera. 


1. Configuration: Change the device’s connection type and/or IP address information. Please 
see the next page for further explanation. 


Upgrade: Upgrade the device's firmware. 

Time zone: Change the time zone. 

Import Configuration: Import setup configuration for a specific device. 
Web Connect: Connect to the MEGAPIX camera through Internet Explorer. 


E ad a 


[33 IP Finder V3:21.0 


| No Upgra. Conf Name IP Address MAC Address Kern Ver Serv Ver Web Ver Wireless 
DWC-MPA20M 192.168.100.148 00:1C:46:01:23:3B 1.0.0.1 1.1.1.8 N/À Wire 
DWC-MPA20M 192.168.100.127 ^ 00:1C:A6:01:23:41 1.0.0.1 1.1.1.8 N/A Wire 
DWC-MPA20M  192.168.1.111 00:1C:A6:01:21:6F 1.0.0.1 1.1.1.203 N/A Wire 
DWC-MPA20M = 192.168.100.11 00:1C:A6:01:21:71 1.0.0.1 1.1.1.8 N/A Wire 
DwC-MV421D 192.168.100.118 — 00:10:46:01:28:16 1.0.0.0 1.1.1.203 N/A Wire 
DWC-MD421D  192.168.100.33 00:1C:A6:01:21:94 1.0.0.0 1.1.1.203 N/A Wire 
DWC-MPA20M  192.168.100.48 00:1C:A6:01:21:A4 1.0.0.1 1.1.1.8 N/À Wire 
DwC-MPA20M  192.168.100.65 00:10:46:01:23:44, 1.0.0.1 1.1.1.8 N/A Wire 


0 “JJ MA A CO n2 — 


[5] 


[4] | time 1 -——sec 


old © new 








[2] select all 








list clear 

















[1] 








21 





IP FINDER SOFTWARE* 


Using IP Finder Software 


Use IP Finder to set the connection type and the IP address information 
for your MEGAPIX camera. 


1. DHCP: Select DHCP to access the camera within the same internal network. For further 
explanation on DHCP, please see PAGE 24. 


2. PPPoE: requires previous registration. Enter the username and password. 

3. Static IP: Select Static to connect to the camera from an external network. For further 
explanation on Static, please see PAGE 24. 

4. Use DDNS: Check this option to use DDNS service. For further explanation on DDNS, please 
see PAGE 24. 


5. Port: The port numbers required for communication with the camera. Use the IP Finder to 
change other basic settings for your 
MEGAPIX camera. (The menu Pe" — 
options may vary [4] 





No  Upgra. Conf Name IP Address MAC Address Kem Ver Serv Ver Web Ver Wireless 





DWC-MPA20M 192.168.100.127 00:1C:A6:01:23:41 1.0.0.1 1.1.1.8 N/A 








: 2 
depending on the ; D — 
4 D Network Configuration 
a 5 D 
camera model ) [1] Mac Address 00:1C:A6:01:23:41 
: : IP m Mode DDNS 
DHCP Use DDNS 
dwr 
PPPoE 
[3] O) Static IP Port aig 
IP Address 182 . 188 . 100 . 127 Command Port 7000 
Netmask 255 . 255 . 255. 0 Live Port 7001 
== Gateway 192 . 168 . 100 . 1 Audio Part 7002 
Preffered DNS fa 9 Download Port 7003 
Alternate DNS Recording Port 7004 
HTTP Patt 80 
Exit 
¡Edit More Conf! | Export Conf | 


























“If you change the camera’s IP, write down the camera’s MAC Address for identification in the future. 





22 


IP FINDER SOFTWARE* 


DHCP 


The Dynamic Host Configuration Protocol (DHCP) is a network configuration protocol that allows a 
device to configure automatically according to the network it is connected to. 


If your network supports DHCP and your MEGAPIX camera is set to DHCP, IP Finder will 
automatically find and set your MEGAPIX camera to correspond with your network requirements. 


Static 


otatic IP addresses are recommended when using a network that does not support DHCP or when 
setting your device to be accessed externally via the internet. If Static is selected, you must 
manually enter the correct network settings for your MEGAPIX camera. The settings will 
correspond with your network. To set your camera to a static IP address, we recommend that you 
(1) setup the camera to DHCP, (2) allow it to configure itself according to your network, and (3) 
change the settings to a static IP address. 


1. To set your MEGAPIX camera to Static, highlight the desired device from the search results 
list, and click on Configuration. In the "Network Configuration" window, make sure Static is 
selected. 


2. Enter the following information: IP Address, Netmask, Gateway, and Preferred DNS. 
3. Click Apply and Reboot to save all changes. 


DDNS 


Dynamic Domain Name Server is a feature that allows you to use a specific URL instead of an IP 
address to access your MEGAPIX camera. This feature is optional. It may require a subscription 
and fee. 


1. To use the DDNS feature, check the box next to Use DDNS. 

2. Select the server you wish to use. "Some servers may require a subscription and fee. 
3. If applicable, enter the User ID and Password. 

4. Click Apply and Reboot to save all changes. 


23 





IP FINDER SOFTWARE* 


Upgrading Cameras using the IP Finder Software 


Use IP Finder to perform firmware upgrade to all your MEGApix cameras 
from one convenient location. 


1. Select all the cameras you would like to upgrade. You can select multiple cameras by clicking 
on multiple camera models while holding down the Ctrl button. 








2. Press the Upgrade button. 
3. Browse and select the appropriate file to use for the upgrade. Press the 'OK button. 
4. The system will start updating all the selected cameras in a new window. 
5. The system will indicate if the upgrade was successful or not for each camera. 
6. When all cameras have been properly upgraded, press the 'Close' button 
7. To complete the upgrade, reboot the cameras by pressing the ‘server reboot button. 
8. Press the ‘Exit 
9. Allow up to 60 seconds for the cameras to reboot and press the ‘Search’ button. If the 
cameras reappear in the IP Finder the reboot is complete and the camera is ready. 
(E IP Finder 321.0 [5 ® ii Log 
No  Upgra.. Conf Name IP Address MAC Address KemVer  SevVer WebVer Wireless ] Name IP MAC 
E HE C UR E E EE. [1] 



































[3] Upgrading... 
r Please wait... 
VideoServer Upgrade e 

















Vers 
Model Name DWC-MV421D EL (ERE [ 6 ] 
Kemnel I Version 1.0.0.0 Kemnel Upgrade Browse... 
Server Version 1.1.1.203 Server Upgrade F:\Software\Camera AD" | Browse. = [ 8 ] 
WebViewer Version N/A 
searc! 
| Server Reboot | OK | xi 4 
select al | [ ] 
n | 


QT amm 371 © Close 











* IP Finder can perform multiple upgrades at the same time only for the same camera models. 


Some cameras may require different firmware depending on the model. 





CAMERA REBOOT™ 


Resetting the Camera 


Pressing the reset button on the camera’s control board for five (5) 
seconds while power cycling the camera will initialize all environmental 
variables to factory default. Previous setup for IP default, time, etc. 
will be deleted. 


To reset the camera to its factory default settings: 
1. Turn the camera Off (unplug from PoE Switch) 


2. Press and hold the ‘Reset’ button and turn the device On 
(Connect PoE cable to camera). 


3. Hold the Reset button for 5 seconds while the 
power is on. 


4. The camera would be set to its default settings. 





The following are the default network settings. N Tm 





IP Mode DHCP 
IP Address 192.168.1.123 

Reset Button 
Subnet Mask 255.255.255.0 , 

Reset Button in the MPTZ5X 

Gateway 192.168.1.23 
Command Port 7000 Reset Button 
HTTP Port 900 | | JTW 
Live Port 7001 


Reset Button in the MPTZSXFM 





* Frequent use may cause system error. 


25 





WEBVIEWER* 


Remote Video Monitoring Via Internet Explorer 


Monitor and configure the MEGAPIX camera through a built-in web 
viewer. 


1. Type the IP address of the camera on the Internet Explorer window. 
Example: http://192.168.1.123 (Factory Default) 


2. Enter Username and Password 
Username: admin | Password: admin 


3. The web browser will ask to install ActiveX Control. Once it has been installed, Internet 
Explorer will display video images from the camera. 





5/1/2013 3:47:35 PM 
15:45:16 a 


Nin 


Expore IMAGE 3 


First Stream ] 


Second Stream 





26 


zu =m v Page v Safety v Tools v @- È 


WEBVIEWER* 


Remote Video Monitoring Via Chrome, Firefox, or Safari 


You can view your MEGAPIX camera using web browsers other than 
Internet Explorer. To do so, at least one of the streams of the camera 
must be set to the codec MJPEG. 


1. 
2. 


Open Google Chrome, Mozilla Firefox, or Apple Safari Web Browser. 


Enter the IP camera's IP address. If the first stream is set to H.264; then a video will not be 
displayed on the GUI. 


Click the Setup button located at the top right of the page. Then go to Video » Stream 
Settings. 


Modify one of the two (2) streams to the codec MJPEG. 


When you are finished modifying the streams, click Apply and Reload to make sure all 
changes have been saved and your camera has been rebooted. 


Click on Live View to return to the camera's main page. 


At the bottom of the page, select the stream you set as MJPEG. The camera will begin 
streaming video. 








27 


DW 





WEBVIEWER* 


GUI Description 


Camera's Name 
Full Screen Mode 


Camera's Time 


Access Setup Menu 


Export Camera's 
Current Display as 
JPEG 


Print Camera's 
Current Display 


Start/ Stop Panic 
Recording 


Show/ Hide PTZ 
Virtual Controller 


PTZ Virtual Controller 


Stream's Name 


Main Display Area 


Alarm Status 


Computer's Date & Time 





oen E Eee)” 











First Stream 


Second Stream 








Camera’s IP Address Stream Control Sensor Control* Relay Control* — 2-Way Audio 
Control* 


* Available in DWC-MPTZFM models only. 





28 


WEBVIEWER* 


First Stream & Second Stream 


Configure two stream settings for monitoring and recording. 


On the main monitoring page, user can view the camera with the First Stream settings or the 
oecond Stream settings. Below the display screen, click on the First Stream and Second Stream 
buttons to view the different camera settings. 


To Setup Stream Settings, refer to page 42. 


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29 





WEBVIEWER* 


Export Image 


Export a screenshot of the current live video to your computer. 

1. Click Export Image button located on the left. “Save As” window will appear. 

2. A jpg image will automatically be stored under a WNMDWYViewer folder. 

3. The image’s name will include the camera’s IP address, Channel name, and date and time. 


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[Export Image] | Guu 





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k 1 item 











30 


WEBVIEWER* 


Print Image 


Print a screenshot of the current live video. 








1. Click Print button, and the Print Preview window will appear. 
2. Scale the size of the screenshot or adjust the orientation of the screenshot. 
3. To print the information about the screenshot, select View Title. To add a memo for the 
screenshot, click Page Option. 
4. Goto Printer Setup to select the printer and manage the printer properties. 
5. Select Print to print the page, or Close to cancel the print. 
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31 





WEBVIEWER* 


Instant Recording 


Record live video to your local drive. 
To Setup Instant Recording 


1. 


2. 
3. 
4 


[Local Recording] 


Click on the Record button located to the left of the Web viewer. 

Setup where you want the videos to be saved. 

setup the duration of the instant recording. You can record up to 120 seconds of live video. 
When setup is complete, click OK to save changes or Cancel to cancel any changes. 


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DK | Cancel 











WEBVIEWER* 


Instant Recording 


Record live video to your local drive. 

To Start and Stop Instant Recording 

1. To Start, right-click anywhere on the display screen. 

2. Click on Start Rec. The icon on the top right of the screen will change to INSTANT. 
3. To Stop, right-click anywhere on the display screen. 
4 


Click on Stop Rec. The video will be displayed in the designated folder when recording is 
complete. 


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33 





WEBVIEWER* 


Controlling the Camera using the Virtual Joystick 


Use the different buttons in the Pan/ Tilt Controller to adjust the camera's 
position, zoom and focus, and control the camera’s PTZ functions. 


To control the Camera's Pan, Tilt, and Zoom: masss x 


1. Pan Tilt Buttons- The Pan-Tilt wheel enables you to move 
the camera in eight (8) directions by clicking and holding 
with your mouse’s left button on the corresponding button. [1] 
The direction of each button depends on its location on the 
wheel. For example, pressing the central upper button will 
move the camera UP. To stop the camera's movement, 
release the mouse’ button. 


2. Zoom Control Button- The Zoom ratio of the camera can be 
controlled by using the ‘+’ and '-' buttons. Press the ‘+’ to [2] 
make the camera zoom into the center of the image. Press 
- to make the camera zoom out to the full field of view. 


3. Focus Control Button- Not supported in this camera model. 
4. Iris Control Button- Not supported in this camera model. 


5. Speed Control Button- The pan-tilt speed can be controlled 
by clicking on the Speed bar and moving it left and right. 
Move the speed bar to the left to reduce the camera’s [4] 
speed. Move the speed bar to the right to increase the 
camera's speed. 


[3] 


[5] 





34 


WEBVIEWER* 


Controlling the Camera using the Virtual Joystick 


Use the different buttons in the Pan/ Tilt Controller to adjust the camera's 
position, zoom and focus, and control the camera’s PTZ functions. 


To control the Camera's Pan, Tilt, and Zoom 


6. Swing Button- The Swing button enables you start and stop 
any of the previously set Swing commands. When the swing [8] 
function runs, the camera moves between two (2) assigned 
positions based on the direction set by the user* 


7.  P-Seq Button- the Preset Sequence button allows you to 
start and stop any previously set Preset Sequence 
commands. A Preset Sequence is a group of presets ran in [7] 
order, with the camera moving from one preset to the next 
according to the order and dwell time set by the user." 


8. Tour Button- the tour button allows you to start and stop any 
of the previously set tour commands. The Tour function 


allows users to run sequences of presets and swings. Each [6] (Swing) (P-Seq) ( Tour ) 
tour can have a maximum of 20 action.* nde c Mis 
9.  Presets buttons- the numeric buttons 1-10 allow you to send PTZ Presets 
the camera to a specific preset previously setup. Press the 
preset number to NM de pod to "sd alie 999090 
To move the camera to a saved preset from the main [9] 009090 
viewer: ARA p 
a. Select the Preset's number from the available buttons. = 
b. To activate presets higher than 10, expand the Preset Controls 
Advanced Menu option and use the numeric buttons 0 ( Clear ) 
to select a preset. 09900909 
c. Select to move the camera to a preset, set the preset 09000 


to current position, or delete the preset. 


10. Advanced Menu- Use the Advanced Menu to delete, set and [10] 
move presets, as well as activate all 4 Sequences, 8 Groups 
and Swings. * 


( Set )(Delete)( Move 





* See pages 43-46 for more information on how to setup presets, swings, Sequences, and tours. 





35 





WEBVIEWER* 


Setup > Video > Stream Settings 


The MEGApix camera allows you to setup two different streams to 
optimize storage and bandwidth usage. 


1. Name- Set a unique name to each stream to identify them. 

2. Resolution- Set Resolution for each stream. The better the resolution, the more bandwidth it will 
require to stream images. 

3. Compression Type (Codec)- Select the type of compression to use when outputting the video. The 
compression type affects the image quality, bandwidth, and file size of saved images. MJPEG, the 
lowest Compression type, will provide the highest image quality, but also will cause the image size 
to be the largest, and take up the most bandwidth. H.264 Baseline Profile is the default codec. 

4. Data Transfer Speed- Set encoding bitrate if H.264 and MPEG4 compression type is selected. 
Select from 1800 to 8000Kbps. 

5. Frame-rate- Select from Ofps to 30fps. The camera is set by default to 28fps. 

MJPEG Quality- Set MJPEG image quality. This is only available when the compression 

is set to MJPEG. The higher the quality, the more bandwidth will be required to stream the image. 

7. Select ‘Apply’ to save changes. 


> 





[1] 
> Video Stream Settings 
Stream Settings 
Color Settings First Stream 
Name : 1CH 
[2] — Resolution : 1920x1080 (16:9) v 
|l | Compression Type : H.264 Baseline Profile v 
MEM as? alii 
[3] sm Framerate : 280  * (fps) [Avg 5019Kbps] 
sem MJPEG Quality: Normal 
[4] Second Stream 
Name : 2CH 
[5] Resolution : 480x272 (15:9) v 
Compression Type : H.254 Baseline Profile 
6 Data Transfer Speed: 1024 [350 ... 8000] Kbps 
[ ] Framerate : Fi v (fps) [Avg. 238Kbps] 
MJPEG Quality : Low 
[7] 
Appy | | Reload 





36 


WEBVIEWER* 


setup > Video > Color Settings 


Use the color settings menu to adjust the camera to its unique lighting 
environment and to get the best image quality. 


White Balance: Also known as Color Balance. This gives the camera a reference to “true white." 
White Balance is used to make colors appear the same in the Field of View (FoV) no matter what 
is the light temperature of the light source. Select from Auto, or Manual. 


lf AUTO, AUTO Ext, Indoor, or Outdoor are selected, the camera will automatically adjust itself to 
the proper white balance. 


If PRESET is selected, white balance is fixed based on current lighting. To activate, press ‘Push’. 
If MANUAL is selected, adjust the following values: 
Kelvin- Determines the warmth or coolness of the light. Select from Low, Middle, or High. 


White Balance Red Offset- select from 0-20 range. The lower the number, the image will appear 

green. The higher the number, = = 
the image will appear red. Default value — | «isses E 
is 10. 


White Balance Blue Offset- select from 
0-20 range. The lower the number, the 
image will appear yellow. The higher the 
number, the image will appear blue. 
Default value is 10. 


v 


x 





v 





[White Balance Settings] — — = 
Select: ‘Apply’ to save changes, II c 
‘Reload’ to return to the last saved settings, = E 
or ‘Default’ to return all settings to their ies v 
factory default values. Fip Mode or 


Digital Zoom On 
Sharpness 10 
Noise Reduction Level 2 
Defog Off 
Frequency 60Hz 





[Apply | | Reload | | Defautt 











37 


WEBVIEWER* 


Setup > Video > Color Settings 


Use the color settings menu to adjust the camera to ¡ts unique lighting 
environment and to get the best image quality. 


Auto Exposure: Set Digital Slow Shutter, Gain, Brightness, AGC, BLC, & WDR. 
Auto Exposure can be set to Auto (Default), or Shutter mode. 


> Digital Slow Shutter- Slow shutter mode decreases the shutter speed in low light to improve the 
image quality. Set the camera’s digital slow shutter for: Off, 2x ~ 8x. The smaller the value the 
darker the image will appear. (Available only when Auto Exposure is set to Auto mode). 


shutter soeed- Set the camera’s shutter mode to Auto or manual. If manual is selected, select 
the shutter speed. Select from the available options between 1/30 and 1/60000. 


v 


v 


Y 





Select 1/30 to set more exposure time to light. This setting is used to make movements look 
natural/ unfrozen. Select 1/60000 to set less exposure time to light. This settings is used to 


catch fast moving objects. (Available only when Auto Exposure is set to Shutter mode). 


Gain- Maximum light gain settings in low 
light conditions. Select from OdB (least 
light) to 41dB (most light). Default is 41dB. 


Brightness- Set the brightness of the 
camera's image from 0-20. The higher the 
number, the brighter the camera's image 
will appear. Default is 10. 


[Auto Exposure Settings] 








Setup 


Web Setup | Remote Backup | 





Digital Slow Shutter 
Gain 
Brightness 


WDR/BLC/HLM Mode 


WDR Level 


Day & Night 
Threshold 

Mirror Mode 

Flip Mode 

Digital Zoom 

Sharpness 

Noise Reduction 


Auto 
10 

Off 

Off 

On 

10 
Level 2 
Off 
60Hz 





[Apply | | Reload | | Defaut | 








38 


WEBVIEWER* 


setup > Video > Color Settings 


Use the color settings menu to adjust the camera to its unique lighting 
environment and to get the best image quality. 


Auto Exposure: Set Brightness, Shutter Mode, Digital Slow Shutter Soeed, AGC, BLC, & WDR. 
> HLM [Highlight Mode]- Masks highlights for objects to appear clearly on the screen. 


> BLC [Backlight Compensation]- This setup option allows you to adjust the camera’s capture of 
light when there is strong backlight in the camera's Field of View [FoV]. 


> WDR [Wide Dynamic Range]- the Wide Dynamic Range is used when there are extremely bright 
and extremely dark areas in the FoV of the camera. If WDR is selected, select the WDR level 
from: Low, Middle, High. Default is Middle. 


(These features are available only when Auto Exposure is set to Auto mode). 





Day & Night Settings: control the = = 
camera’s Day & Night Mode. Web Soup | Renato Backup 


> Day & Night- Set mode to Night (B/W), 
Day (Color), or Auto. 


> Threshold- If Auto is selected, adjust the 
Threshold value. This value determines 
when the camera switches from color to 
B/W and vice versa. The higher the 
number, the brighter the scene will be 





White Balance 
Mode Outdoor 


Auto Exposure Auto 


before switching between Color and B/W. Ditis Shute or 
[Manual Exposure Settings] WORRLCHUMNow WOR 
[Day & Night Settings] EE of 


Digital Zoom On 
Sharpness 10 
Noise Reduction Level 2 
Defog Off 
Frequency 60Hz 





[Apply | | Reload | | Defautt 











39 





WEBVIEWER* 


setup > Video > Color Settings 


Use the color settings menu to adjust the camera to its unique lighting 
environment and to get the best image quality. 


Extra Settings: control the camera’s Day & Night Mode, Focus, WDR, Flip, Digital Zoom, Defog & 
Frequency Levels, and Noise Reduction. 


> Mirror Mode- reflect the image from left to right. 

> Flip- Select On or Off to flip the image upside down. 

> Digital Zoom- Enable or disable the use of digital zoom in the camera’s web viewer. 

> Sharpness- Sets the image sharpness. The higher the number, the sharper the image. 


' Digital Noise Reduction- Control the level of noise in the image. Select from Off, Level 1 — Level 
5. The higher the level, the more the camera will manipulate the image to reduce digital noise, 
but it will also increase lagging when motion occurs. 





> Defog- Sharpens the camera’s image to Me 
compensate for blurry view due to Web Setup | Remote Backup 
weather conditions. 


> Frequency- In case the camera’s image 
is flickering, adjust the value on this 
setting. 











White Balance 
Mode Outdoor 





Auto Exposure Auto 
Digital Slow Shutter Off 
Gain 41dB 
Brightness 10 
WDRIBLC/HLM Mode WDR 
WDR Level Middle 





Extra Setting 
Day & Night Auto 





[Extra Image Settings] 





[Apply | | Reload | | Defaut 






























40 


WEBVIEWER* 
Setup > Video & Audio > Audio 


Connect speaker/microphone wires (not included) to your camera and to a 
monitoring device (ex.: PC computer). 


1. On the Display Screen in your Web Viewer, go to Setup, Video & Audio, and finally, Audio. Adjust 
settings to your preference. 


a. Audio Input: Set Gain (0-5) 

b. Audio Output: Set Buffering Time & Volume (0-5) 

c. Network Transfer: Select Transfer Audio regardless of video. 
d. Select Apply to save changes. 


2. On the Display Screen, change Audio (in the bottom left corner) from OFF to 1. This will enable 
you to hear external audio. 


3. To transfer audio to the camera, select the ‘headset’ button beneath Audio. 


[1] + Video & Audio 


Audio Settings 


Color Settings Audio Input 
Audio Settings Gain Control 
Privacy Zone 


Audio Output 


Buffering Time UU |) fect 
~ Event 


~ Network 

~ Record 

- System Network Transfer [c] 
| | Transfer audio regardless af video [d] 


— OS 
[3] 
Audio OFF = | 


Volume 









[2] 


41 





WEBVIEWER* 


Setup > PTZ> Basic 


Use the MPTZ5X's PTZ basic settings menu to adjust the features related 
to the camera's speed, home action and zoom and focus. 


Speed 

1. Set the camera's Pan speed by seconds. Select from the drop-down menu value between 1 and 
120. Default is 120.* 

2. Set the camera’s Tilt speed by seconds. Select from the drop-down menu value between 1 and 
120. Default is 120.* 


3. Set the camera’s Zoom speed. Select from the drop-down menu value between 1 and 8. The 
higher the number the faster the camera will zoom in and out. Default value is 4. 


Setup | 28 





Web Setup | Remote Backup | 





Miscellaneous 

4. Power Up Action- If power up action 
is set to be on, camera will continue 
the function which is executed lastly 
after rebooting. Default is ON. 
















[Speed Settings] 





pd i " | 
e E ` n 
peed | 2] 
Pan: 120 " (120.00"/sec) 
Tilt : 120 v (120.00 3 


[Miscellaneous Miscellaneous 


Power Up Action : On 








[ Apply | | Reload | 








“The values for both the Pan and Tilt speed are the number of degrees the camera will travel per second. 
For example, at the default value, the camera will travel 120°/ Sec when controlled by the user. 





42 


WEBVIEWER* 


Setup > PTZ> Preset & Sequence 


Configure and modify the camera's Presets. The MPTZ5X supports up to 
255 different presets. A Preset is a unique command users can assign the 
camera. To configure the camera's Presets: 


1. Select the preset # you would like to set or modify from the drop down menu. If a preset has not 
been setup previously, [Undefined] will appear next to the preset's number. 

2. Using the virtual joystick next to the camera's preview screen, move the camera to the position 
you would like to associate with the selected preset. 

3. When the camera is positioned at the desired location for the preset, press the ‘Set’ button to save 
that location to the selected preset. 

4. Select the Dwell time. This value Lit 
indicates how long the camera will nni 
remain on the preset before moving 
to the next one during a sequence. 
Select from 1 to 60 seconds. 

5. Select ‘Clear’ to delete a preset's asi 
position. RA 

6. Select ‘Clear All’ to delete all the = 
previously set presets. ES 

7. Select ‘Move’ to move the camera to 
a preset selected from the drop- 


























down menu. If the camera has ING e ——M——— | 
[Unidentified] next to the Preset's uU  [ ren ES 
number, Move function will be [3] == 

disabled. E os 


Action : 





8. Click ‘Apply’ to save the changes.* 











* See pages 34-35 for more information on how to control presets from the camera's main viewer page. 





43 


WEBVIEWER* 





Setup > PTZ> Preset & Sequence 


Use this setup menu to configure and modify the camera’s Preset 
sequences. The MPTZ5X supports up to 4 different Sequences. A 
sequence is a group of presets ran in order, with the camera moving from 
one preset to the next according to the order and dwell time set by the 
user. To configure the camera's Sequence: 


- Select the Sequence you want to setup from the drop down options. 


- Enter the Preset numbers in the corresponding Sequence space, separating the presets with a 
comma (,).* The order in which you enter the presets is the order in which the camera will use to 


run the sequence. 


- Use the dwell time to determine how 
long the camera will stay on each 
preset before moving to the next 
preset. See page 44 for more 


information. 


- See page 36 for how to control 
Sequences from the camera's main 


viewer page. 


[Preset Sequence Se 











[ Setup 


Web Setup | Remote Backup | 










~ Video 
> PTZ 






Preset & Sequence Settings 





Basic 
Preset & Sequence 
Swing 


Tour 


» Event 

» Network 
~ Record 
+ System 









Preset 
Number : 1 Dwell Time : 1 v (sec) 


Action : Set | | Clear | | Clear All | | Move | 
























Preset Sequence 
Number : Sequence 1 y 






Presets : [72029] 











Action : | Run | | Stop | 











| Apply | | Reload 











* You must have at least two (2) presets set to properly setup a Sequence. 





44 


WEBVIEWER* 


Setup > PTZ> Swing 


Use this setup menu to configure and modify the camera's Swing feature. 
When the swing function runs, the camera moves between two (2) 
assigned positions based on the direction set by the user. The camera 
supports up to 8 different Swing patterns. To setup a Swing: 


1. Select the Swing# to set or modify from the drop down menu. If a Swing has not been setup, 
[Undefined] will appear next to the Swing's number. 

2. Using the virtual joystick next to the camera's preview screen, move the camera to the position 

you would like to set as the ‘First Position’. 

Press the 'First Position' button to save that location. 

Repeat steps #2 and #3 to set the Swing's ‘End Position’. 

Press ‘Delete Swing to delete a 

previously set Swing. 

6. Set the speed in which the camera 
will travel between the positions [2] 
from the drop down menu. Available — 
range is from 1 to 180.* Em 


Basic 


7. Select the Dwell time. This value e ENT 
indicates how long the camera will Swing 
remain on each position before | 
moving to the next position. Select uum 
from 1 to 60 seconds. ini l | 

8. Use the 'Run Swing' and 'Stop (61 > HE 
Swing’ to test the swing and make e. pp ii (SRA 


Action : | Run Bwin g | | Stop Ewing 
any necessary modification. [3] E 
[4] | Apply | | Reload | 


* [he values are the number of degrees the camera will travel per second. 


IIA go 





y 


etup 


Web Setup | Remote Backup | 














































For example, at the default value, the camera will travel 30°/ Sec between positions. 





WEBVIEWER* 


Setup > PTZ> Tour 


. Select the Tour/ Group number from the 
drop down menu at the top left corner 


of the setup page. 


Dwell Time 


. Assign a function to each action value. Select: 


a. Preset# 1-255 

b. Swing# 1-8 

. Set the dwell time for each action. 
Select from 1 to 60 seconds. This 
value indicates how long the 
camera will remain on the preset 
before moving to the next one. 
Default is 5 Seconds. 


. Set the number of times the action 


will be repeated in the tour before 
moving to the next action. This 
setup is for Swing options only. 
Default is 1. 

. Click 'Apply' to save the changes. 





Use this setup menu to configure and modify the camera's Tour feature. 
The Tour function allows users to run sequences of presets and swings. 
Each tour can have a maximum of 20 action. The MPTZ5X supports up to 
8 Tours (Groups). To setup a Tour: 


Max. 20 Entities 





Web Setup | Remote Backup | 











~ Video & Audio 


Basic 
RS-485 


Preset & Sequence 


Swing 
Tour 


» Event 


- = VN U 
» Record 
+ System 


Tour Configuration 


Action 
Preset 1 
Preset y 
Preset È 
Preset 


TOrosed 
Not Used 
Not Used 
Not Used 

ofUse 
Not Used 
Not Used 
Not Used 
Not Used 
Not Used 
Not Used 
Not Used 
Not Used 
Not Used 
Not Used 





CAM 





* You must have at least two (2) presets and one (1) Swing set to properly setup a Tour. 


** See page 34-35 for more information how to control Tours from the camera's main viewer page. 

















WEBVIEWER* 


Setup » Event » Motion Detection 


web setup | remate backup | 


i Motion Detection Settings [1] 


+ PTZ 
* Even | Use Motion 


Motion Detection sensitivity Middle + ol 


Motion Area Dwell Time ^ 
Emergency Alarm 


- Network 
- Record 


- System 





The Motion detection feature allows the MEGApix camera to detect motion 
and trigger an alarm. To set the camera to send e-mail notifications for 
every motion triggered alarms, see page 45. 


1. Check the Use Motion box. 
2. Sensitivity- Select from Low, Middle, or High. 


3. Dwell Time- When a motion is triggered, the camera can be set to record for a certain period of 
time. Dwell Time can be set up to 900 seconds. 


4. Select Apply to save changes. 


To setup specific areas of the camera's view to motion detection, please see the next page. 


47 





WEBVIEWER* 


Setup > Event > Motion Area 


The Motion detection feature allows the MEGApix camera to detect motion 
and trigger an alarm. To set the camera to send e-mail notifications for 
every motion triggered alarms, see page 45. 


1. Using the virtual joystick next to the camera’s preview screen, move the camera to the position 
you would like to set for motion detection. 


2. Hold left mouse button and drag the mouse pointer over image to select the motion area, or use 
Set All button to select the entire screen. 


3. Select Clear All to deselect motion areas. 
4. Select Apply to save changes. 


- Video 


+ PIZ 
t Event Select areas to detect motion. 


Motion Area 


Motion Detection 


Emergency Alarm 


Network 


Record 


System 


cet All Clear All 





48 


WEBVIEWER* 


Setup » Event » Sensor Settings * Available in DWC-MPTZFM models only. 


The MEGApix PTZ camera supports one (1) sensor connections and 1 
Relay output connection. To Use a Sensor or Relay: 


Sensor- Select sensor type(NO/NC) and check sensor number. To use relay out, check relay number 
and settime to activate. 


- NO(Normal Open): Sensor is activated when it closes. (Example: Door normally remains open and 


an alarm is triggered when the door closes.) 


- NC(Normal Close): Sensor is activated when it opens. (Example: Window normally remains closed 


and an alarm is triggered when the window is opened.) 
Relay Activity- To use Relay Activity, select USE and set time to activate. 


Select Apply to save changes. 


~ Video & Audio 

+ PTZ 

* Event 
Motion Detection 
Motion Area 
sensor settings 


Emergency Alarm 


~ Network 
~ Record 


~ System 


49 


Sensor Settings 


Sensor 

Use Type 

y! 1 a MOH MEL 
412 a NOH MEL 
413 @ NO/H MEL 


Relay Activity 
Use Name 
1 


Dwell(sec) 


5 
5 
5 


Apply 


Camera 
Mone T 


Mane * 


Mane * 


| | Reload 


Preset Relay Dur (sec) 
Mane + 1 - 5 


None * 1 ha 5 
Mone + 1 - 115 


Activity Time 


T 





[Sensor Input Settings] 


[Relay Output Settings] 





WEBVIEWER* 


Setup » Event » Emergency Alarm 


The Emergency Alarm option allows the camera to send a notification 
when an alarm is triggered to a predefined destination (i.e. remote client 
software). 


1. Site Information- Site Name, Transmission Settings, and Video Duration for the video that will be 
sent when motion is detected. 


2. Emergency Alarm Recipient List- Enter the IP address and the Port for the remote site(s) to 
which you want to send the video. You can set-up up to five different servers. You must set same 
port to get EACH data. 


3.  Eventfor Emergency Alarm- Select which type of event will trigger the alarm — Motion or 
Sensor. 


4. Select Apply to save changes. 


- Video 
- PTZ 


+ Event 


Emergency Alarm 


Site Information 


Site Name [Site Information] 


Transmission Settings © First Stream Second Stream 


Motion Detection 
Motion Area 


Emergency Alarm Video Duration 0 sec 


Emergency Alarm Recipient List 
~ Network 


~ Record Server1 uu 
~ System e [Emergency Alarm Recipient] 
Servers 
Serverd 


Servers 


Event for EA [Events for Emergency Alarm] 


Camera W] Motion 


Apply | | Reload 





50 


WEBVIEWER* 


Setup > Network > Network Settings 


Use this setup page to adjust the camera's network settings, including the 
IP address, DNS information, and ports. In the IP Mode section, select 
the type of IP address for the camera. 


— 


. DHCP- Select if using a DHCP Server and camera will to obtain an IP address automatically. 


2. PPPoE- Select when using a WAN service. Enter a Username and Password from your ISP. 
3. Static IP- Enter IP information if you decided to give the camera a static (fixed) IP address. 
a. IP Address- Enter the static IP Address of the camera 
b. Subnet Mask- default is 255.255.255.0 


c. Gateway- your router's external (public) IP address. It is used when accessing the camera 
from outside the network. The router will channel your data to the correct destination even 


if itis on a different subnet mask. 


d. To obtain a static IP Address and 
network information, contact your 
Internet Service Provider or 
Network Administrator. 

4. DNS- Enter Primary DNS and 
Secondary DNS. The Domain Name 
Server translates web addresses to IP 
addresses. 

5.  |Pv6 Mode- IPv6 offers a new 128-bit 
address system. 

6. MAC Address- Displays the camera’s 
Mobile Access Control Address. 

7.  Port- Displays all the ports necessary 
for communication and router setup. 

8. Use Flow Control- Control the network 
stream (quality & Frame rate) pending 
on the network circumstance. 

9. Select ‘Apply’ to save all changes and 
reboot the server. 


51 





[1 


Network -— | 00 m 
IP Mode 
DHCP 


PPPoE 

64.239.139.112 
255.255.255.224 
64.239.139.97 






+ Video 

» PTZ 

» Event 

» Network 
Network Settings 

Dynamic DNS Username : 

Communication Protocol Password : 

@ Static IP 

IP Address : 


Access Permission 
ONWIF 
RTP/RTSP 










Subnet Mask : 
















Gateway : 





» Record DNS 
+ System Primary DNS : 


Secondary DNS : 


168.126.63.1 


- [6] 
Static a pel 
MAC Address : 00:0D:F1:20:0F:33 


PORT [7] 


Command Port: 7000 


IPv6 Mode 
® Not Use 
Auto 





Live Port: 7001 


Web Port: 80 Recording Port: 7004 


Miscellaneous 
Use Flow Control 





| Apply | | Reload 





WEBVIEWER* 


Setup » Network » Dynamic DNS 


If you do not use a public IP address, DDNS provides you to connect on 
WAN. DDNS allows you to connect to the MEGAPIX camera with a URL 
address instead of an IP address. DDNS automatically redirects traffic to 
your IP address every time it changes. 


To use DDNS, select the Use DDNS checkbox. 

Select one of the DDNS System Names from the drop down list. 

Enter Username & Password. The Username & Password must be registered at the DDNS site. 
Enter Host Name. 


Heboot your system to apply the changes to your camera. To Reboot, select Apply. A dialogue 
box will appear, select OK. System will automatically restart and may take up to 20 seconds to 
reboot. 


Por um e ces 


[1] 


Video N _ 
PTZ Dynamic DNS 
Event vm l ] 
Network | 


4| Use DDNS 
Network Settings System Name : dvr.name - 


Dynamic ONS Username : 


Communication Protocol Boe ciara: 
Access Permission 

Hostname : [3] 
ORF 


RTPARTSP 


Apply | | Reload | [4] 
Record 


System 





52 


WEBVIEWER* 


Setup » Network » Communication Protocol 
Current Protocol displays the current selected protocol. 


1. To change the Protocol, select one of the three options—TCP, UDP, or Multicast. 
2. If you select Multicast, enter the Multicast IP and Multicast Port. 


3. Reboot your system to apply the changes to your camera. To Reboot, select Apply. A dialogue box 
will appear, select OK. System will automatically restart and may take up to 20 seconds to reboot. 


Video 
PTZ 
Event 
Network 


Communication Protocol 


Current Protocol : TCP 
Protocal : @ TCP LIDP Multicast 


Multicast IP : 


Network Settings 
Dynamic DNS 


Multicast Port: 
Communication Protocol 


Access Permission 
ONSIF Appl | | Reload 
HIP/RISP 


Record 


System 





93 





WEBVIEWER* 


Setup > Network > Access Permission 


Use the Access Permission page to allow or block specific IP addresses 
to connect to the camera. 


1. Select Allow All to allow anyone to connect to this camera. If Allow All is selected, the Allowed IP 
List and Blocked IP List will be ignored. 

2. To allow only a specific list of IP addresses to connect to this camera, select Allow. Enter an IP 
Address and click the Add button. 

3. To block a specific list of IP addresses from connecting to this camera, select Block. Enter an IP 
Address and click the Add button. 


[1] 
Camera Access Permission 
- PTZ 
~ Event Allow and block specific IP addresses that can access your IP cameras. 
© Allow All 
Allow 
[2] 
Access Permission 
ON IF 
RIF/RTSP 
[3] 


- Record 


- System 





Apply | | Reload 


54 


WEBVIEWER* 


Setup » Network » OnVIF 
OnVIF is the Open Network Video Interface Forum. 


1. To use OnVIF, check Enable. 


2. Select the number of streams the camera will be sending using the OnVIF protocol. This may vary 
depending on the software and server you use. Consult your NVR's manual for additional 
information. The camera will be set to dual stream on OnVIF by default. 


3. Service Port will be set by default to “8032.” This is the camera’s OnVIF port. Use this port 
information when connecting the camera to a server using the OnVIF protocol. 


4. Select On or Off to Authenticate Address. 
Select On or Off for WS-Discovery (Web Services Dynamic Discovery) 
6. Select Apply to save changes. 


On 





ll ONVIF Service [2] 

~ PIZ 

~ Event ONVI 

+ Network «| Enable [3] 
Network Settings Support Stream Dual enc ——— — 
Dynamic DNS service Port 5032 


4 
Communication Protocol Authentication ® On Off | | 


Access Permission WaS-Discoverny e on Off 
GMIF D 
RTP/RTSP _ Apply | — Reload — 
[5] 


~ Record [6] 
- System 





55 





WEBVIEWER* 


Setup » Network » RTP/ RTSP 


Real-time Transport Protocol (RTP) and Real-time Streaming Protocol 
(RTSP) are data transfer protocol for delivering live and stored media to 
one or more clients at the same time. These protocols allow software to 
access the first and second stream directly, by assigning each stream its 
own ports. RTP and RTSP are used for integration and communication 
between the cameras and other software. 


To use RTP/ RTSP: 


1. Check the box to enable authentication on RTSP 
2. If necessary, modify the ports for the first and second stream. 
3. Click 'Apply' so save all changes or 'Reload' to view the last saved settings. 


- Video 


| RTP/RTSP Configuration [1] 
~ PTZ 


» Event RTP/RTSP | 


t Network «| Use authentication on RTSP 


Network Settings ii [2] 


Dynamic DNS RTSP Port: 254 
Communication Protocol RTSP over HTTP Port: 8060 
Second Stream 


Access Permission 
RTSP Part: 8554 
ONMIF [3] 


PTEVRTSP RTSP over HTTP Pont: 8061 


“es L Apply | | Reload j 


~ System 





56 


WEBVIEWER* 


oetup » Record » Storage Device 
Device Information 


Click the icon Load Device Information to find the SD card connected to the camera. 
The system will display all storage devices currently connected to the camera. 

To activate the SD card to start recording, select Record Start. 

To stop the SD card's recording, select Record Stop. 

To safely remove the SD card, select 'Device Eject. 


To delete all content on the SD card, select 'Format Device'. NOTE: all data stored on the SD card 
will be erased. 


D Or e ao i 


Recording Information 


7. This section displays the first and last recorded data available on the selected SD card. The SD 
card records video from the second stream. To modify recording quality, please see page 42. 


[1] —— | 
- PTZ 


- Event 


storage Device Configuration 












Device Information 











[2] + Network =: 
| Load Device Information | 
+ Record $$$ $$$ "‘ 
a Dei Partition Size (MB) Free (MB) Recordable Recording = 
BAENA uiris A01 3720 10 0 = 
ochedule 
[5] 
[3] Current Recording Partition : 
Pe 
Recording Start Time : 
[6] — M: 
me LUT UIT ois (DUE 
[7] 


IMPORTANT: The SD card recording function operates as an emergency recording, designed to 


record video from the camera only when there is a network loss. 
If you connect to the camera via the Web viewer or an NVR, the SD card recording will stop. 





57 





WEBVIEWER* 


Setup > Record > Schedule 


The recording schedule applies to the SD card local recording. When the 
camera detects a network loss, it will start recording backup video to the 
SD card based on the schedule setup. 


Video Schedule 


1. Set recording schedule daily or weekly. Default is daily setting. It only saves single day's setting wi 
thout changing to Multi Day Mode.’ 

2. Select the type of recording: Continuous (Cyan), Motion (Yellow) & Sensor (Red) by clicking on the 
corresponding button. 

3. Drag your mouse over the hours you want to set for motion recording. The recording mode will be 
applied to the hours you selected when you release the mouse’s right-click. 

4. To remove scheduled recording for a specific day, select 'No Record' and press the box for which 
hours you want the recording removed. The box will now appear white. 

5. Select Apply to save changes, or Reload to view the last saved settings. [1] 


~ Video Recording Schedule 

+ PTZ [3] 
~ Event Video Schedule 

+ Network W| Sun C| Mon C| Tue C| Wed [Thu [Fri C| Sat Single Selection 








+ Record All 00/01 /02/03 04 05 06 OF 08 09/1011 12/13 Ua TER REALE 20 21 am 23 [2] 
Storage Device ——— fedes eee dete 
Schedule 3 | 
Gu] FCR No Recor | 
+ System Recording Control 
Pre-Alarm Time 5 - se 
botion Post-Alarm Time 5 " sec 
| Overwrite Ml Key Frame Only [5] 
Apply 





58 


WEBVIEWER* 


Setup > Record > Schedule 


The recording schedule applies to the SD card local recording. When the 
camera detects a network loss, it will start recording backup video to the 
SD card based on the schedule setup. 


Recording Control 


Pre-Alarm Time- Save previous image of event for duration of time. 
Motion Post-Alarm Time- Save images after motion events for duration of time. 
Overwrite- If selected, once the SD card is full, new video will be recorded over older data. 


Key Frame Only- If selected, the SD card will record only Start and End Key Frame, the main 
frames in the series. This option is recommended when you have limited storage space. 


10. Select Apply to save changes. 


"di oo | 





vi IES Recording Schedule 
+ PTZ 
+ Event Video Schedule 
~ Network [2] sun |] Mon DM Tue DM Wed [El Thu [El Fri [7] Sat | Single Selection | 
[6] t Record All 00 01 02 03 04/09 06/07 08/09 10/11 12/13 14 15 18 17 18. 19 20 21 22 23 
md E dbi Ten Ee ei re Hi T ele Mess 
Schedule ==" 
[7] | Continuous | Motion | No Fecord | 
Recording Control 
Pre-Alarm Time 5 " sec 
Motion Post-Alarm Time 5 * sec 
¿| Overwrite iW) Key Frame Only 
[10] | Apply | | Reload | 


59 





WEBVIEWER* 


Setup » Remote Backup Tab 


The MEGApix Series allows you to back up your SD card locally to your 
computer without the need to remove it from the camera. 


Dp 


. Goto the Remote Backup Tab in the camera's Setup menu. 


On the calendar, select the date for remote backup. 

a. Days with recorded data will be indicated in BOLD. 

b. Hours with recorded data on them will be indicated by the pink line in the time bar. 
Select the Backup Start Time and Backup End Time. 

select the Target Drive. The Target Drive is where the remote backup will be saved. 
You can also use the interactive time bar. 

a. Right-click on the time you want to set as Start Time. 

b. Left-click on the time you want to set as End Time. 

c. The time frame you have selected will appear in BLUE. 

Select Backup Start. To cancel a backup in progress, select Backup Cancel. 


web setup remote backup 


Remote Backup Setup 


a| April 2012. »| BACKUPSTARTTIME | 1:50:00 PM EN 
Sun Mon Tue Wed Thu Fri Satie AE Massa =D 
25 26 27 28 29 30 3i oe 


1l 2 3 4 5 5 FF  TARGETDRIVE 
a ag 10 11 12 13 14 L: m 


15 16 17 18 13 20 71 BACKUP PREGRESS RATIO 
22 23 24 25 26 27 28 


SU BACKUP START | | 





PINK = SAVE STATUS LEFT CLICK = START TIME SETTING 


BLUE = SELECT THE BACKUP TIME RIGHT CLICK = END TIME SETTING 


60 


[1] 


[2] 


[3] 


[4] 


[6] 


[5] 


WEBVIEWER* 


Setup > System > Upgrade 
Upgrade the MEGApix camera and reset it to factory default. 


Camera Information- Shows the camera's model name, current firmware, Kernel, and Server 
versions, and the camera’s internal Flash size memory. This is the camera's internal memory 
necessary, for the camera's operation, and cannot be used for recording locally. 


Manual Upgrade- To upgrade system firmware, you have to contact manufacturer and get the 
upgrade file first. Go to www.Digital-Watchdog.com and select Support tab. 


a. Browse file and select the file and press ‘Upgrade’. The system will automatically reboot. 
FTP Upgrade- 
a. Server Address- FTP Server IP address. 
Port- Default is 21. 
User ID and Password- FTP Server Log in ID and Password. 
Directory- Upgrade File Path. 
Action- Select Check Upgrade to display the Upgrade File list. 
f. Status- Display upgrade progress. 


2295 


Factory Reset- Reset the camera to its > Video S 
— ystem Management 
original factory settings. pas ere 
a. ‘General’ reset to factory default ~ Network earner a 
on all settings except Network s Kemel Version : 2.1.0.0 
settings. — cile 
Full'- will reset ALL of the i = wal Upgrad 
Email Notification eae | " 

camera’s settings. [Manual Upgrade]|| user access Sea PRarSERS [ Browse.. ) | Upgrade | 








i i Browse... L| -- Upgrade 
System Information BENED [ Browse... ]| Upg | 
Logs View Upgrade Status : 
FTP Upgrade 
Server Address : 


Port : 


User ID : 


[FTP Upgrade] — 


Directory : 





Action : Check Upgrade | Apply || Reload 





Status : 


[Factory Default] Factory Default 


Mode 9. General Full 





System Reboot | 








6 1 





WEBVIEWER* 


Setup > System > Date & Time 
Set date and time information. 


1. Insert the Date and Time. Select the type of Format for your time. 


2. To synchronize with the NTP Server, select the option and type the NTP Server Address. 
Example: pool.ntp.org. 


3. Select your Time Zone. 
4. Select Apply to save changes. 


Video 

PTZ 

Event Time Mode 
Network Manual 
Record 
System 

system Management 

Dates. Time 


Email Notification 


Date& Time 


9; Synchronize with NTP server 


NTP Server Address time windows.com | Update Now | 


User Access 
System Information Update Status 
Logs ‘view 
Timezone 
Timezone : (GMT -05:00) Eastern Time (US & Canada) 


v| Automatically adjust clock for Daylight Saving Time 


i] o o Apply | | Reload 


62 





[1] 


[2] 


[3] 


WEBVIEWER* 


Setup > System > E-mail Notification 


Send an e-mail notification from the camera based on events such as 
sensor activation, motion detection, camera reboot or upgrade. 


Select Use Event Mail option. Select Event Type. 

Enter SMTP Server information. Example: smtp.gmail.com. 
Enter Username and Password. 

Enter Sender E-mail. 

Add the E-mail(s) you wish to send the notifications to. 
Select Apply to save changes. 


E M A A 


Video 
PTZ 


Event Use Event Mail 
Network Events : 


Record SMTP Server: 

System Username : A 
ovstem Management[3] Password: 

Dates Time 


sender E-Mail: 
Email Notification E-Mail List: | [4] 


User Access [5] 


system Information 


Event and Alarm Email Notification 


Logs view 


Apply Reload 
C AA Ree 





* Email Notifications do not support TSL/SSL option. Notifications are TEXT only. 


63 





WEBVIEWER* 


setup > System > User Access Control 


To add a new user: 


1. Enter Username and Password. 
2. Select a Permission type. 
1. Super- Administrator 
2. Operator- View and Edit Video and Event Settings Only 
3. Viewer- View Only 
3. Click Add. 
4. To modify a user, select the user from the User List, and click Modify. 
5. To remove a user, select the user from the User List, and click Remove. 
6. Select Apply to save changes. 
a ielas User Access Control 
+ PTZ 
+ Event User Registration 
~ Network Username : 
~ Record Password: 
t System © Super Operator Viewer 
[1] System Management | Add | | Modify | | Remove 


Email Notification User List 


[2] User Access : A VI 
ystem Information Super 

[3] Logs View Vigwe 

[4] 

[5] 

[6] 


Apply | | Reload 








* The maximum number of users (including admin) is twenty. 


64 


WEBVIEWER* 


Setup > System > System Information 


system Information will display all the current camera settings: System 
Version, Time Information, 
Network Information, and 


» Video 


Stream Information. - PIZ ona 
+ Event Configurafion import'Expori 
~ Network Configuration Export [Egon Configurations | 
~ Record Configuration Import Cho) [import] 
You can export a camera's settings to > System Sans 
apply to other cameras by using the ee E system version 
import/ export buttons on this page. eva eae limi 
To Export the settings from the current System Information FONERA 
camera: regs View El Time information 
Press the export button. The system will der A 
generate a '.bin' file with all the cameras on 165126631 4205 
settings in your Internet Explorer —- E 
‘Downloads’ page. C" 
To import settings from a different camera = 
Press the Browse button and locate the Dynamic DNS 
‘bin’ file you have imported from a — 
different camera. alii 
Select the ‘Import’ button. The system will re 
update the current camera s settings with > 
all the imported information. AGING 
The progress bar will display the import — 
process. ORBLE Mese 


Cay E Nghi 

Dhroma 

Sherpoezz 

Mirror 

Flip 

Digia Mol Reduccion 


[7] Audo information 


E] Mofion Deisofion information 
[ma 
A 
Devel Time 
Remy 


Curatori 


O sensor Information 





65 





WEBVIEWER* 


Setup > System > Logs View 


User can view detailed logs for system and/or events triggered and 
recorded in the camera. 


1. To view, select the type of report you want to view: System, Event, or System & Event. 
2. Select View. 
3. The system will generate a report up to 140,000 bits of data. 


' For events to record, make sure the camera Is set to record when an event, like motion 
detection, is triggered. See page xxx for information on how to set motion detection for the 
MEGApix camera. 


4. Select Export to save the log report to an excel file. 


Video Logs View [1] [2] 


[4] 
PTZ | | | 
Event Logs 
Network Mode : V|System 7] Event | View | | ExportAll | 


Record <EVIINFO> 2013/01/25 
System <EVIINFO> 2013/01/25 

<EVTINFO> 2013/01/25 
oystem Management <EVTINFO> 2013/01/25 


8:40 Cameral Motion Off 
8:35 Cameral Motion On 
8-25 Cameral Motion Off 
8:20 Cameral Motion On 


Lù 
i 


=] [Sod 


Logs levy <EVIINFO> 2013/01/25 Cameral Motion Off 
“EVITINFO+ 2013/01/25 
<EVIINFO> 2013/01/25 
<«EVTINFO» 2013/01/25 
<EVIINFO> 2013/01/25 
<«EVTINFO» 2013/01/25 
<EVIINFO> 2013/01/25 
<«EVTINFO» 2013/01/25 
<EVIINFO> 2013/01/25 


+ LITTA» FAID MAI DSL 


Cameral Motion 0 
Cameral Motion Off 


Bi Ra c? cay Ri Ra 


Oo Ri =~] Ri 


Cameral Motion On 
Cameral Motion Off 


" sn 


ip do dad 
Doux 00 Gr 6 


Cameral Motion On 
Cameral Motion Off 
Cameral Motion On 
Cameral Motion 


16 
16 
16 
ie: [3] 
Date’ Time <EVIINFO? £013 /01/25 16-37-56 Cameral Motion Off 
. I <EVTINFO» 2013/01/25 16:37:51 Cameral Motion On 
Email Notification <EVTINFO» 2013/01/25 16:37:41 Cameral Motion Off 
User Access <«EVTINFO» 2013/01/25 16: : Cameral Motion On 
<EVTINFO» 2013/01/25 16:37: Cameral Motion Off 
System Information <EVIINFO> 2013/01/25 16:37:21 Cameral Motion On 
16 
16 rn 
16 
16 
16 
16 
16 
16 
16 
AL 





6 6 


SPECIFICATIONS* 





Image Sensor 


15.89. CMOS Sensor 





Effective Pixels 


1920 (H) x 1080 (V) 





Minimum Scene Illumination 


F3.5 (50IRE): 4.6 Lux [Color, AGC Off] 
F3.5 (50IRE): 1.5 Lux [B&W, AGC Off] 














Lens 5-25mm, 
Lens Type Zoom Lens 
Digital Zoom/ Optical Zoom 12X/ 5X 
Maximum Aperture Ratio FSE 





Horizontal Angle 





49.22 (W) ~ 10.52° (T) 





AUDIO [DWC-MPTZ5XFM Only] 


Compression and Sampling Rate 


G.711 (8KHz) 





Input/ Output 


1 Line IN, 1 Line OUT Mono 





OPERATIONAL 


DNR (Digital Noise Reduction) 


Off/ Level1/ Level2/ Level3 





Auto Gain Control 


Max 41dB 





BLC (Back Light Compensation) 


Off/ On 





WDR (Wide Dynamic Range) 


Low/ Middle/ High 





Day and Night 


Auto/ Day (Color)/ Night (B/W) 





Sensor In/ Out 


1 In/ 1 Out [DWC-MPTZ5XFM Only] 





Alarm Notifications 


Notifications via E-mail 





Memory Slot 


24 hours recording to Micro SDHC Card (4GB-32GB) *Card not included 





Recording Schedule Setup 


Pan Tilt Zoom 





Continuous/ Motion/ Sensor/ Pre- & Post- Alarm 




















Range 350° Pan, 90° Tilt 

Preset 255 

Sequence 4 

Swing 8, 8.1°~120°/Sec 

Tour 8 (Max 20 Entries Per Group) 

Speed Preset : 120°/ sec, Manual : MAX 120°/sec 


67 


SPECIFICATIONS* 


NETWORK 





LAN 


802.3 Compliance 10/100 LAN 








Video Compression Type 


H.264, MPEG4, MJPEG (Super Fine ~ Low) 





Resolution 


1920X1080 (16:9) ~ 320X240 (4:3) 





Frame Rate 


Up to 30fps at All Resolutions 





Stream Capability 


Dual-Stream at Different Rates and Resolutions 





IP 


IPv4, IPv6 





Protocol 


TCP/IP, HTTP, DHCP, PPPoE, ICMP, ARP, RARP, RTSP, NTP, UDP, Multicast 





Maximum User Access 


5 Users 





Memory Slot 


Local SDHC Card Backup- 24 hours recording to Micro SDHC Card (4GB-32GB) 





ONVIF Conformance 


Yes 





Web Viewer 


Supported OS: Windows XP, Windows Vista, Windows 7, MAC OS 
Supported Browser: Internet Explorer, Google Chrome, Mozilla Firefox, Safari 





Video Management Software 


ENVIRONMENTAL 





Operating Temperature 





DW Spectrum 


-10°C ~ 50°C (14°F ~ 122°F) 





Operating Humidity 


Less than 90% (Non-Condensing) 





IP Rating [DWC-MPTZ] 


IP66 (Protects against dust and high pressure water) [DWC-MPTZ5X Only] 





Other Specifications 





Power Requirement 





CE, FCC, RoHS 


DC12V, PoE (IEEE802.3af Class 3), Max 700mA 





Power Consumption 





Housing Material 


PTZ Idle: 5W, 430mA, PTZ in Operation: 8W, 670mA 


Polycarbonate Dome 





Dimensions- MPTZ5X 


125 x 83 mm, 4.9 x 3.26 in 





Dimensions- MPTZ5XFM 


110 x 149.2 mm, 4.33 X 5.87 in 





Weight- MPTZ5X 


1.12 lbs. 





Weight- MPTZ5XFM 





0.8 Ibs. 





68 


TROUBLESHOOTING =| 


Before sending your camera for repair, check the following or contact your technical specialist. 


| can't find my MEGAPIX camera on the IP Finder software. 


Is the PoE cable connected properly? 

Make sure cable is tightly connected at both ends. It should make a “click” sound when connected properly. 
Make sure cable is intact and there are no cuts or exposed wires. 

If Yes, are the camera's LED lights turned on and blinking? 

The camera's LED lights indicate that the camera is powered on. Blinking LED lights indicate that the camera 
has finished booting up and is transmitting data. 

If Yes, is the internet working properly? 

Make sure you can connect to the internet with other devices on the network (ex. Your Computer). Your internet 
could be temporarily down. 

If Yes, if using a power adaptor, does it meet camera's power requirements? 

Power Requirements: DC12V (5.16W, 430mA), PoE Ports (Class 3) 

If Yes, if using PoE Switch, is it connected to a proper internet outlet and operating properly? 

Make sure the PoE Switch is connected to a router/modem and the ports that have devices connected to them 
have a green LED on. 

If Yes, is the computer on the same network as the MEGAPIX camera? 

Camera and computer should be connected to the same router. Contact your network administrator if you have 
more than one network available. 

If Yes, try pinging the IP camera's default IP address 192.168.1.123 

From your desktop, go to Start » Programs » Accessories » Command Prompt. Type "ping 192.168.1.123" and 
press Enter. If you get the message "Request timed out," camera is not connected. Camera is connected if you 
get data. 

If Yes, try connecting the camera to a different port in the PoE Switch. 

That specific Switch Port may be damaged or currently not working properly. 

If Yes, try resetting the camera to default settings. 

Press the 2 buttons in the back together and hold for 5 seconds. The camera will return to factory default with 
default IP address 192.168.1.123. If your network supports DHCP, the camera will be found using the IP Finder 
software with an IP address that matches your network's requirements. 


69 





DW 


TROUBLESHOOTING =” 


Before sending your camera for repair, check the following or contact your technical specialist. 


I can’t connect to my MEGAPIX camera through the Web Browser 


Are the camera's LEDs on and blinking? 

The camera's LED indicates the camera is On. If the LED blinks, the camera has finished booting up and is 
transmitting data. 

If Yes, is the internet working properly? 

Make sure you connect to the internet with other devices on the network (ex. Your Computer). Your internet 
could be temporarily down. 

If Yes, is the computer on the same network as the IP camera? 

Camera and computer should be connected on the same router. Contact your network administrator if you have 
more than one network available. 

If Yes, try pinging the MEGAPIX camera's IP address as it appears on the IP finder. 

From your desktop, go to Start » Programs » Accessories » Command Prompt. Type "ping" followed by the 
camera's IP address; then, press Enter. If you get the message "Request timed out," camera is not connected. If 
you get data back, that means the camera is connected. 

If Yes, try connecting the camera, to a different port in the PoE Switch. 

That specific Switch Port may be damaged or currently not operating properly. 

If Yes, check your security settings on your internet browser. 

Try adding the camera's IP address to the trusted sites list in your Internet Options. *Setup may vary depending 
on the browser you use. 


70 


TROUBLESHOOTING =| 


Before sending your camera for repair, check the following or contact your technical specialist. 


| can’t see the live video of my MEGAPIX camera. 


Are you trying to view the camera’s video from an Internet Explorer browser? 

Make sure you have the minimum PC requirements to view the MPA20M camera. “See below for more 
information. 

If Yes, did you install ActiveX files? 

When you connect to your MEGAPIX camera for the first time, your browser will ask you to install ActiveX. Make 
sure your Web Browser's security settings do not block pop-up windows and allows ActiveX files to be installed 
and used. *Setup may vary depending on the browser you use. 

If Yes, make sure nothing is blocking the MPA20M camera's lens. 

Are you trying to view the camera's video from a different browser than Internet Explorer (ex. Google Chrome, 
Mozilla Firefox, MAC Safari)? 

If Yes, at least one of the streams of the camera must have Codec set to MJPEG. 

Go to the camera's setup menu. Select Stream Settings. Select one of the streams and change its codec to 
MJPEG. Click Save and Reload to save changes. Go back to live screen and at the bottom of the screen, select 
the stream you have set to MJPEG. Live video will start streaming to your web browser. 


Web Viewer Specifications 


Minimum Requirements for PC 


CPU Intel P4 2.0GHz Dual Core 

RAM More than 1GB 

HDD 200 GB Required for Saving Clip Image 
OS Microsoft Windows XP or Higher 
Resolution Higher than 1024X768 


71 





TROUBLESHOOTING |” 


Before sending your camera for repair, check the following or contact your technical specialist. 


Setting the IP Address for your PC 
Dynamic Host Configuration Protocol (DHCP) is the default setting for the camera. 


If the MEGAPIX camera is connected to a DHCP network and the camera’s IP Configuration Mode is set to DHCP, the 
server will automatically assign an IP address to the camera. If the camera is using DHCP, the default IP address will 
be 192.168.1.123, and the default subnet mask will be 255.255.255.0. 


The MEGAPIX camera can also connect to the web viewer using a static IP address. This will allow you to set your 
own IP address manually. 


Setup the Network Protocol on your PC. 





1. Go to Network icon on your PC. 

2. Right-click and select Properties. 

3: Double-click Local Area Connection. 

4. Click Properties. 

5: Double-click Internet Protocol Version 4 (TCP/IPv4). 

6. Select Obtain an IP address automatically to set the computer to a dynamic IP address, or select Use the 
following IP address to set the computer to a static IP address. 

7. If the option Use the following IP address has been selected, setup the IP address as 192.168.1.XXX. The last 
three digits should be a number between 1 and 254. 

— Ejes Internet Protocol Version 4 (TCP/IPv4) Properties [9 mE 
LIE » Control Panel » Network and Internet » Network and Sharing Center v | ép | | Search Control Pane 3 meo 


Control Panel Home Vi bas eor ini ti duet ai 
si iii dino You can get IP settings assigned automatically if your network supports 


e) See full map this capability, Otherwise, you need to ask your network administrator 


Change adapter settings 
















Change advanced sharing | © Local Area Connection Status itema 




















settings : x 
General | È Obtain an IP address automatically 
Connect or disconnect = 
Connection @) Use the following IP address: 
IPv4 Connectivity: Internet 
IPv6 Connectivity: No network access IP address: 
Media State: Enabled Subnet mask: 
Duration: 00:36:07 = ` 
Speed: 100.0 Mbps 
L Details... connection; or set up a router or access point. 
Obtain DNS server address automatically 
Activity Abin O) Use the following DNS server addresses: 
a A la ana Preferred DNS server: 
d omputers, or change sharing settings. Alternate DNS server: 
19,931,920 928, 109,020 E 
[am 3 i. : leshooting information. Val ; ; 
lienet | Properties || Disable || Diagnose | Validate settings upon exit | Advanced... | 
Internet Options n r_———————————————————_ a 
Windows Firewall | U— | 





72 


WARRANTY INFORMATION* 


Digital Watchdog (referred to as “the Warrantor") warrants the Camera against defects in materials or workmanships 
as follows: 


Labor: For the initial two (2) years from the date of original purchase if the camera is determined to be defective, the 
Warrantor will repair or replace the unit with new or refurbished product at its option, at no charge. 


Parts: In addition, the Warrantor will supply replacement parts for the initial two (2) years. 


To obtain warranty or out of warranty service, please contact a technical support representative at 1-866-446-3595 
Monday through Friday from 9:00AM to 8:00PM EST. 


A purchase receipt or other proof of the date of the original purchase is required before warranty service is rendered. 
This warranty only covers failures due to defects in materials and workmanship which arise during normal use. This 
warranty does not cover damages which occurs in shipment or failures which are caused by products not supplied by 
the Warrantor or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, 
modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustments of 
consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, rental use of the 
product or service by anyone other than an authorized repair facility or damage that is attributable to acts of God. 


73 





DW 


LIMITS & EXCLUSIONS* 


There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential 
damages (including, without limitation, damage to recording media) resulting from the use of these products, or arising 
out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and 
fitness for particular purpose, are limited to the applicable warranty period set forth above. 


Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long 
an implied warranty lasts, so the above exclusions or limitations may not apply to you. This warranty gives you specific 
legal rights, and you may also have other rights from vary from state to state. 


If the problem is not handled to your satisfaction, then write to the following address: 
Digital Watchdog, Inc. 

ATTN: RMA Department 

5436 W Crenshaw St 

Tampa, FL 33634 


Service calls which do not involve defective materials or workmanship as determined by the Warrantor, in its sole 
discretion, are not covered. Cost of such service calls are the responsibility of the purchaser. 


74 








DN Varos 


Everything’s Digital 





Headquarters Office: 5436 W Crenshaw St, Tampa, FL 33634 
Sales Office: 16220 Bloomfield Ave., Cerritos, California, USA 90703 
PH: 866-446-3595 | FAX: 813-888-9262 
www.Digital-Watchdog.com 
[email protected] 
Technical Support PH: 

USA & Canada 1+ (866) 446-3595 
International 1+ (813) 888-9555 
French Canadian 1+ (514) 360-1309 
Technical Support Hours: Monday-Friday 
9:00am to 8:00pm Eastern Standard Time