Global Lighthouse Network 2026
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AUO Corporation’s virtual supervisor assistant for task orchestration FIGURE 14
Business-backed innovation to resist shiny objects
The rapid advancement of AI is inspiring Lighthouses
to think strategically about how they rewire their
operations. Though inference costs are dropping,
the cost of training AI models has skyrocketed
– from a few hundred dollars for early models to
tens or even hundreds of millions for today’s large
foundation models. To stay competitive, Lighthouses
are reserving larger, more expensive models for
critical tasks with direct business impact.34
AUO Corporation deployed an AI-enabled virtual
supervisor assistant to free up valuable time, now
dedicated to frontline coaching and complex problem-solving (Figure 14). The “AgentX” platform
integrates LLMs and retrieval-augmented generation
(RAG) to support intelligent assistants across key
areas, including quality, equipment and safety.
The platform monitors production data in real-time
and automatically generates anomaly alerts, task
assignments and resolution recommendations.35
The rise of AI-enabled “virtual assistants” shows
how technology can amplify the human core of
operations. By automating repetitive monitoring and
administrative work, these systems free frontline
leaders to focus on coaching, problem-solving
and continuous improvement – the very levers of
resilience. Lighthouses demonstrate that when AI Agents ar e built on separate
systems to mitigate softwar e
and har dwar e performance
constraints mroftalp tnega IA
+ LLMs
User
requestsSchedule
tasksSystem
calls
Manual
requestsWeekly
reportsAlerts
Daily
reportsRCPSVisual
overviews?RequestsWinning factors
— Made available to 80 fr ontline leaders
— 2,500 hits every day
— Specialized assistants for dif ferent tasks
Technology stack
mroftalp egdelwonk lanretn I
atad rosnes To I
atad ytilau Q
PR E
R HAI agent platform
OEE Main losses Suggestions
HR agentEquipment agent
Quality agent
Safety agentSmart agent
...
“Show the OEE from last 7
days and main losses”"
...
...
In-house developmentAI-enabled virtual
supervisor assistant
GenAI transforms supervisor r oles fr om “doers” to “or chestrators”. V irtual assistants r educe r eporting,
planning and analytics workloads, with a human-in-the-loop for pr ecise decision-making. Instead of a
generalized AI, specialized systems optimize performance for specific tasks, addr essing computing
power constraints. V irtual teams r eceive performance evaluations, feedback and “pr omotions" to
maintain team cohesion.-74%
’sredael eniltnorF
turnover rate+200%
’sredael eniltnorF
coaching time-71%
eniltnorF
leaders’ admin
workloadAUO Corporation
Suzhou, China
Notes: OEE = overall equipment effectiveness, RCPS = resource-constrained project scheduling.
Source: Global Lighthouse Network.
Global Lighthouse Network: Rewiring Operations for Resilience and Impact at Scale
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