Global Lighthouse Network 2026

Agile operating models: forming and constantly evolving teams of knowledge Technical and operational teams at Lighthouses are highly agile, capable of uniting expertise from across the organization to rapidly develop, test and iterate solutions for the frontline workforce. This agility accelerates the early phases of solution identification and design, allowing resources to focus more on feedback and iteration in implementation. Increasingly, adopting a “best of breed” platform approach for technology stacks has emerged as a key enabler, with 61% of Lighthouses in the 2025 cohort reporting this strategy, compared to 39% using a “full stack” approach.53 These Lighthouses take advantage of optionality – rather than being tied to a single provider, they select the most effective solutions from various vendors, evaluating trade-offs on costs such as integration and scalability in each case.Building AI solutions in-house for customization and control underscores the need for a new operating model approach. All projects will require bringing in domain experts to inform the right architecture and setup, but the level of support needed may shift over time and varies across projects. Lighthouses structure their operating model to support this fluidity, transitioning from fixed, fully dedicated teams to a dynamic hybrid staffing model that pulls from a common pool of talent according to specific project needs (Figure 31). Lighthouses learn hard-won lessons during their pilot transformations – how to structure teams, empower people and build frameworks for success. They carry these insights forward when scaling-up best practices and solutions across their networks. Over time, their focus expands beyond individual sites towards strengthening the broader ecosystem, helping partners across the value chain to share in the benefits of transformation. Dynamically staffed teams at Lighthouses leverage broad, flexible expertise FIGURE 31 Note: 1. Normalized for a 500-FTE production or logistics site. Source: Global Lighthouse Network.Dynamic / hybrid staffed team Fixed / fully dedicated team ot dengissa maet detacided ylluF a certain pr oject, with specific job descriptions and expertise for each member fo loop nommoc a fo noitaerC talent to be dynamically staf fed for certain periods to support specific projects accor ding to need & ssenisuB product leadership ygolonhceT development & engineering & ataD analytics ytilibaniatsuS or other specialization nommoC resour ce pool Teams form and adapt as & when need arises sETF erih- we N selor rehto morf deyolpeder EsT F FTEs allocated from companyFTEs supporting 2025 Lighthouse transformations, by role1 1 2 2 4 3 1 2 1 57 13 22 8 10 2 4 3 34 5 6 9 4 3 4 3 22 1 0 2 0 3 1 2 7 1 6 0 1 7 0 1 & ssenisuB transformation leaders /srenwo tcudorP scrum masters & noitamotua/TO robotics specialists/srotalsnart latigi D champions srepoleved erawtfo S ytirucesrebyc/ TI specialists stsitneics ataD ytilibaniatsuS specialistssreenigne ataD Global Lighthouse Network: Rewiring Operations for Resilience and Impact at Scale 47