2 Innovative solutions and use cases CASE STUDY 3 Nigeria About National Talent Export Programme The National Talent Export Programme (NATEP) was established in 2023 to capitalize on Nigeria’s talent pool and drive economic growth through outsourcing and physical talent export. Its mission is to build a sustainable talent pipeline, harness the country’s human capital and position Nigeria as a global talent hub. NATEP aims to create 1 million jobs and increase foreign exchange earnings through strategic partnerships and advanced technology.5 Job matching scope In Nigeria, public job matching services target technology-driven sectors like insurance, healthcare, banking, artisanship, the creative industry and tech to drive economic transformation and global competitiveness. The process involves outsourcing local and international remote work and physical talent exports for global opportunities. The goal is to align skilled labour supply with sector demands, both internationally and domestically, driving economic growth, innovation and workforce adaptability in a rapidly evolving global economy. Technology use cases Technological solutions are central to Nigeria’s efforts to streamline job matching, aiming to create or facilitate employment for 1 million individuals over five years. AI tools enhance efficiency by screening candidates, assessing skills and verifying identities through national databases, optimizing and scaling the job matching process. Supported by PPPs and third-party contracting, Nigeria plans to expand its systems with personalized training and mobile-friendly technologies, taking advantage of widespread mobile phone use. The adoption of a skills taxonomy will further improve job matching by providing a structured framework to monitor and assess workforce capabilities. Challenges Nigeria faces significant challenges in implementing efficient job matching processes, including limited budgets, unreliable internet connectivity, unstable power supply and low digital literacy. To address these issues, Nigeria is focusing on strengthening infrastructure and promoting digital upskilling initiatives. User resistance and limited in-house capacity further hinder the adoption and management of technology-enabled systems, highlighting the need for lightweight, mobile- friendly solutions. Key success factors –Public policies and PPPs: Government mandates and public-private collaborations encourage the adoption of innovative solutions for employment services. –Upskilling programmes: Comprehensive training programmes are essential for equipping job seekers with the skills required for evolving labour market demands. –Technological innovation: Advanced AI- driven tools are critical to streamlining candidate screening, skill assessment and identity verification, ensuring precise and efficient job matching. Matching Talent to the Jobs of Tomorrow: A Guidebook for Public Employment Services 25

Matching Talent to the Jobs of Tomorrow A Guidebook for Public Employment Services 2025