To close these gaps, leaders must actively empower teams by embracing diverse viewpoints, delegating decision-making authority and garnering trust. This will enable teams to operate autonomously, adapt swiftly and respond effectively to challenges without excessive oversight or control. Individual resilience In today’s volatile business environment, personal resilience and adaptability are essential. Leaders and employees must make swift, decisive choices even with incomplete information, as demonstrated during the COVID-19 pandemic when quick strategic pivots helped mitigate risks and highlight new opportunities. Key attributes like grit, accountability and humility are vital to resilient leadership. Only 46% of leaders, however, are open to different perspectives, limiting innovation and learning. Leaders must also model resilience by leading from the front, which includes engaging with their teams, communicating transparently and solving problems proactively. This invites trust and empowers teams to navigate uncertainty with confidence.Moreover, leaders who lead from the front embody a leadership philosophy that emphasizes active engagement, visibility and accessibility. In times of uncertainty and crisis, leaders who lead from the front are present and accessible, understanding challenges firsthand and addressing them promptly. They set an example by modelling the behaviours and attitudes they expect from their teams, demonstrating commitment, resilience and a proactive approach. Survey insights, however, indicate that only 39% of leaders quickly adapt to new ways of working, and only 40% experiment with new solutions, leading to insufficient role modelling of the behaviours and attitudes expected from their teams. While building resilience is the responsibility of every organization, public-sector engagement is essential to enable, support and amplify industry resilience efforts for maximum impact. The public sector plays a pivotal role by establishing supportive policies, driving collaboration and setting long-term national objectives that encourage industries to strive for higher standards. By doing so, it not only strengthens individual organizations but also promotes a more resilient society capable of withstanding disruptions, protecting communities and achieving sustainable growth on a systemic level. Resilience Pulse Check: Harnessing Collaboration to Navigate a Volatile World 16

Resilience Pulse Check 2025