Resilient Firms and Economies 2025
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organizational resilience, such as cross-training
teams to enhance role flexibility, establishing clearer
contingency protocols for critical functions and
restructuring operations to reduce fragmentation.
Other efforts include implementing remote work
arrangements, retaining top talent and upskilling
employees to support AI adoption. As one survey
respondent observed, “In response to emerging
threats and uncertainties, we have become more
agile, reorganizing functions to break down silos
and respond more rapidly to inquiries.”These measures underscore the growing
recognition of resilience as a core capability for
navigating complexity. Yet, as in 2024, priorities
remain centred on short-term gains rather than
advancing long-term capability building. For
example, 68% of organizations prioritize stringent
cost controls to strengthen financial resilience, and
62% focus on workforce retention as a pillar of
stability – outpacing longer-term strategies adopted
by only 34% and 50% of organizations, respectively,
for diversified sourcing and operational automation.
Tracking progress: year-on-year
improvements
Resilience capabilities have strengthened across
the board, reflecting continued progress and
commitment among organizations. Between 2024
and 2025, all four capabilities recorded measurable gains, with the largest improvements in strategic
reorientation (+13 percentage points), disruption
preparation (+11 percentage points) and crisis
response (+8 percentage points). Even foresight,
while starting from a lower base, has doubled to
16% – a significant step towards more proactive
risk management.2.2 Resilience capabilities
Trend in resilience capabilities preparedness, 2024–2025 (percentage of organizations
reporting readiness across capabilities)FIGURE 3
How resilient or well prepared do you feel along the following capabilities?
Crisis response Strategic reorientation Disruption preparation Foresight1624
720
920
816+8
+13+11
+8
2024 2025
Resilient Firms and Economies
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